IBM TotalStorage NAS Gateway 500 Service Manual page 71

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Symptom
Symptom: The System Management Services menu is displayed.
Action: If you are loading diagnostics from the CD-ROM, you might not have pressed the correct key when you were
trying to indicate a service mode IPL of the diagnostic programs. If this is the case, start again at the beginning of
this step.
If you are sure that you pressed the correct key, the device or media you are attempting to boot from might be faulty.
1. Select View Error Log.
2. If an error is logged, check the time stamp.
3. If the error was logged during the current boot attempt, record it.
4. Look up the error in Chapter 5, "Error code to FRU index", on page 125 and do the listed action.
5. If no recent error is logged in the error log, try to boot from an alternate boot device connected to the same
controller as the original boot device. If the boot succeeds, replace the original boot device (for removable media
devices, try the media first).
6. Go to "MAP 1548: Processor Subsystem Problem Isolation" on page 77.
All other symptoms.
Action
If you were directed here from the Entry MAP, go to "MAP
1548: Processor Subsystem Problem Isolation" on
page 77. Otherwise, find the symptom in the "Quick Entry
MAP" on page 40.
Chapter 3. Maintenance Analysis Procedures (MAPs)
51

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