IBM TotalStorage NAS Gateway 500 Service Manual page 75

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4. Turn on the power. Attempt to boot to the SMS menus. (The system might stop with an 8-digit error
code before it reaches the SMS menus.)
5. Power off the system using the white power button. After OK is displayed in the operator panel, look at
the memory configuration/deconfiguration menu.
Are any DIMMs deconfigured or does the error code recorded in "Step 1240-1" on page 53 still
appear?
NO
Reseating the DIMMs has corrected the problem.
Enable memory repeat gard if necessary.
Go to "MAP 0410: Repair Checkout" on page 45.
YES
If there is only one quad of DIMMs on the card, go to "Step 1240-10" on page 56.
If there are two quads of DIMMs on the card, go to "Step 1240-7".
Step 1240-7
1. Turn off the power. Remove the power cords.
2. Remove one quad of DIMMs. Record the positions of the DIMMs as they are removed. When
instructed to reinstall the DIMMs, install them back into the same slots from which they were removed.
3. Reattach the power cords. Wait for OK to display in the operator panel.
4. Turn on the power. Attempt to boot to the SMS menus. (The system might stop with an 8-digit error
code before it reaches the SMS menus.)
5. Power off the system using the white power button. After OK is displayed in the operator panel, look at
the memory configuration/deconfiguration menu.
Are any DIMMs deconfigured or does the error code recorded in "Step 1240-1" on page 53 still
appear?
NO
Go to "Step 1240-8".
YES
Go to "Step 1240-10" on page 56.
Step 1240-8
1. Turn off the power. Remove the power cords.
2. Move the quad of DIMMs located on the card to the other quad's slots.
3. Reattach the power cords. Wait for OK to display in the operator panel.
4. Turn on the power. Attempt to boot to the SMS menus. (The system might stop with an 8-digit error
code before it reaches the SMS menus.)
5. Power off the system using the white power button. After OK is displayed in the operator panel, look at
the memory configuration/deconfiguration menu.
Are any DIMMs deconfigured or does the error code recorded in "Step 1240-1" on page 53 still
appear?
NO
Go to "Step 1240-9" on page 56.
YES
Replace the processor card.
Enable memory repeat gard if necessary.
Go to "MAP 0410: Repair Checkout" on page 45.
Chapter 3. Maintenance Analysis Procedures (MAPs)
55

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