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Table 16. Service processor error codes (continued)
Error code Description
4068 0EB0 JTAG problem
4068 0EB1 Attention line 0 stuck fault
4068 0EB2 Attention line 1 stuck fault
4068 0EB3 Attention line 2 stuck fault
4068 0EB4 Attention line 3 stuck fault
4068 0EB5 Attention line 4 stuck fault
4068 0EB6 Attention line 5 stuck fault
4068 0EB7 Attention line 6 stuck fault
4068 0EB8 Attention line 7 stuck fault
4068 0EB9 Attention line 8 stuck fault
4068 0EBA Attention line 9 stuck fault
4068 0EBB Attention line 10 stuck fault
4068 0EBC Attention line 11 stuck fault
4068 0EE1 Service processor firmware: invalid MRU to FRU
mapping
4068 0EE2 Service processor firmware fault
4068 0EE5 Firmware error, no callout available
4069 0001 Scan interface basic assurance tests detected a
CEC backplane fault.
4069 0002 CEC backplane fault
4069 0003 Scan interface basic assurance tests detected
processor fault.
4069 0004 Processor fault
172
NAS Gateway 500 Service Guide
Action or
possible failing FRU
Go to "MAP 1541: JTAG Problem Isolation" on
page 71.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
1. Check for system firmware updates.
2. Call service support.
1. Check for system firmware updates.
2. Call service support.
1. Check for system firmware updates.
2. Call service support.
CEC backplane
Location code: U0.1-P1
1. Check JTAG cable connections.
2. CEC backplane
Location code: U0.1-P1
1. Check JTAG cable connections.
2. Processor card
Location code: U0.1-P1-C1
1. Check JTAG cable connections.
2. Processor card
Location code: U0.1-P1-C2
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