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Symptom
Symptom: The System Management Services menu is displayed.
Action: If you are loading diagnostics from the CD-ROM, you might not have pressed the correct key when you were
trying to indicate a service mode IPL of the diagnostic programs. If this is the case, start again at the beginning of
this step.
If you are sure that you pressed the correct key, the device or media that you are attempting to boot from might be
faulty.
1. Select View Error Log.
2. If an error is logged, check the time stamp.
3. If the error was logged during the current boot attempt, record it.
4. Look up the error in Chapter 5, "Error code to FRU index", on page 125 and do the listed action.
5. If no recent error is logged in the error log, try to boot from an alternate boot device connected to the same
controller as the original boot device. If the boot succeeds, replace the original boot device (for removable media
devices, try the media first).
6. Go to "MAP 1548: Processor Subsystem Problem Isolation" on page 77.
You suspect a cable problem.
All other problems.
44
NAS Gateway 500 Service Guide
Action
Go to RS/6000 Eserver pSeries Adapters, Devices, and
Cable Information for Multiple Bus Systems.
Go to "MAP 1020: Problem Determination" on page 49.
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