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Table 15. Firmware error codes (continued)
Error code Description
20EE 0008 No configurable adapters were found in the
system by the remote IPL menu in the SMS
utilities.
20EE 0009 Unable to communicate with the service
processor.
20EE 000B The system was not able to find an operating
system boot record on the devices listed in the
boot list.
This can be caused by the wrong devices being
in the boot list, a problem that prevents the
system from communicating with the device that
contains the boot record, or the boot record
being corrupted.
20EE 000C Pointer to the operating system not found in
non-volatile storage.
20EE 000E Unable to execute the open firmware method.
142
NAS Gateway 500 Service Guide
Action or
possible failing FRU
This warning occurs when the remote IPL menu
in the SMS utilities cannot locate any LAN
adapters that are supported by the remote IPL
function. If a supported device is installed:
1. Replace the adapter.
2. Go to "MAP 1542: I/O Problem Isolation" on
page 72.
Replace the CEC backplane
Location code: U0.1-P1.
Go to "Boot problems or concerns" on page 122.
Values normally found in non-volatile storage
that point to the location of an operating system
were not found. This can happen because some
event occurred that caused the system to lose
non-volatile storage information (drainage or
replacement of the battery). This information can
be reconstructed by running the bootlist
command specifying the device that the
operating system is installed on. Refer to your
documentation for the exact syntax and usage
of the bootlist command.
To boot the operating system so that the
above-mentioned values can be reconstructed,
power off the system and power it on again.
This should cause the system to look for the
operating system in the devices contained in the
custom boot list or in the default boot list,
depending on the condition of the system. If this
is not successful, use the System Management
Services Menus to modify the boot sequence
(also known as boot list) to include devices that
are known to contain a copy of the operating
system. For example, select a hard disk known
to have a copy of the operating system as the
first and only device in the boot sequence (boot
list) and attempt to boot again. If the problem
persists, replace the CEC backplane.
Location code: U0.1-P1.
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
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