IBM TotalStorage NAS Gateway 500 Service Manual page 107

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YES
If the symptom did not change and all the FRUs have been exchanged, call service support for
assistance.
Step 1548-19
Does the system have adapters or devices that require supplemental media?
NO
Go to "Step 1548-20".
YES
Go to "Step 1548-21".
Step 1548-20
Consult the PCI adapter configuration documentation for your operating system to verify that all installed
adapters are configured correctly.
Go to "MAP 0410: Repair Checkout" on page 45.
If the symptom did not change and all the FRUs have been exchanged, call service support for assistance.
Step 1548-21
1. Select Task Selection.
2. Select Process Supplemental Media and follow the onscreen instructions to process the media.
Supplemental media must be loaded and processed one at a time.
Did the system return to the Tasks Selection panel after the supplemental media was processed?
NO
Go to "Step 1548-22".
YES
Press F3 to return to the Function Selection panel.
Go to "Step 1548-17" on page 86, substep 4.
Step 1548-22
The adapter or device is probably defective.
If the supplemental media is for an adapter, replace the FRUs in the following order:
1. Adapter
2. CEC backplane
If the supplemental media is for a device, replace the FRUs in the following order:
1. Device and any associated cables
2. The adapter to which the device is attached
Repeat this step until the defective FRU is identified or all the FRUs have been exchanged.
If the symptom did not change and all the FRUs have been exchanged, call service support for assistance.
If the symptom has changed, check for loose cards, cables, and obvious problems. If you do not find a
problem, go to the "Quick Entry MAP" on page 40 and follow the instructions for the new symptom.
Go to "MAP 0410: Repair Checkout" on page 45.
Chapter 3. Maintenance Analysis Procedures (MAPs)
87

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