Checking/Clearing The Call For Service Counts - Kyocera FS-C8600DN Service Manual

Item No.
U904

Checking/clearing the call for service counts

Description
Displays or clears the service call code counts by types.
Purpose
To check the service call code status by types.
Also to clear the service call code counts after replacing consumable parts.
Method
1. Press the OK key.
2. Select the item.
Cnt
Total Cnt
Method: [Cnt]
1. Select [Cnt]. The count for service call detection by type is displayed.
Codes for which the count value is 0 are not displayed.
2. Change the screen using the cursor up/down keys.
3. Select the count value for service call code and press [Clear].
The individual counter cannot be cleared.
4. Press the OK key. The counter value is cleared.
Method: [Total Cnt]
1. Select [Total Cnt]. The total number of service call counts by type is displayed.
2. Change the screen using the cursor up/down keys.
The total number of service call count cannot be cleared.
How to display the history of service counts
[Function]
To check the variation in the occurrences of service calls as a consequence of firmware upgrade.
[Procedure]
1. Retrives versions of system and engine software at the timing of clearing.
2. Displays comparison of the occurrences of service calls before and after firmware upgrades.
3. Displays the date of clearing.
[Method]
At firmware upgrade
1. Perform clearance of the counter following the above before performing firmware upgrade.
2. Clearing the counter records the date of clearing.
3. Perform firmware upgrade.
At performing service
1. Print a maintenance report using mode U000 and check the variance of occurrence of ser-
vice calls after firmware upgrade was done.
Display
Displays/clears the call for service counts
Displays the total call for service counts
Description
Description
1-3-136
2MN/2N1