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Care and Maintenance
Clearing a Jam
Clearing a media jam
If the printer has frequent media jams, make sure that you follow these guidelines:
• Always use high-quality plain paper and transparencies. Refer to pages 111 and later.
• Make sure that you load specialty media only in the multi-purpose tray and that you
set the media thickness switch to the correct setting for the media used.
If a media jam occurs, the printer panel reports "Paper Jam." It is followed by one of the
letters A through E that correspond to the various sensors throughout the paper path.
The following illustration shows the locations of the sensors that report media jams
(A through E).
Jam at B
Jam at C
(
P. 79)
(
P. 80)
Jam at E
(
P. 86)
Jam at A
(
P. 76)
Jam at D
(
P. 84)
Paper feeder (option)
75
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