Epson AcuLaser C1100 Service Manual page 246

A4 full color laser printer
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EPSON AcuLaser C1100
FIP-P2 Blank Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Step
Check
Check of laser beam path
1
Are there any obstructions between ROS
ASSY and Photoconductor Unit?
Is ROS window completely covered by
2
obstacles, or is it dirty?
Check connection of ROS ASSY connector
3
Is the connector firmly connected to ROS
ASSY?
TROUBLESHOOTING
Problems
Completely blank pages are printed.
ESS and possible parts that caused the error
Photoconductor Unit
ROS ASSY
Toner Cartridge Y
Toner Cartridge M
Toner Cartridge C
Toner Cartridge K
2ND BTR ASSY
HOUSING ASSY-GUIDE AD
MOTOR ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
FUSER ASSY
500 FEEDER ASSY OPTION
Yes
No
Remove
Go to Step [2].
obstacles.
Remove
Go to Step [3].
obstacles, and
clean ROS
window with
CLEANER
ASSY.
Go to Step [4].
Connect the
connector.
Printing Quality-related Trouble
Step
Check
Check of toner cartridge attachment
4
Re-attach the toner cartridge, and make a test
print of the problem image.
Is the image printed normally?
Check of 2ND BTR ASSY
5
Remove 2ND BTR ASSY.
(p.348)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Check of contact between Photoconductor
6
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Check after replacement of
7
Photoconductor Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
Check after replacement of Toner Cartridge
8
Replace Toner Cartridge Y/M/C/K.
Make a test print of the problem image.
Is the image printed normally?
Check after replacement of PWBA MCU
9
Replace PWBA MCU.
(p.404)
Make a test print of the problem image.
Is the image printed normally?
Check after replacement of ROS ASSY
10
Replace ROS ASSY.
(p.375)
Make a test print of the problem image.
Is the image printed normally?
Check after replacement of MOT ASSY MAG
11
Replace MOT ASSY MAG.
(p.396)
Make a test print of the problem image.
Is the image printed normally?
Revision B
Yes
No
End of
Go to Step [5].
procedure
Go to Step [6].
Replace 2ND
BTR ASSY.
(p.348)
Clean or replace
Go to Step [7].
relevant parts.
End of
Go to Step [8].
procedure
End of
Go to step [9]
procedure
End of
Go to Step [10].
procedure
End of
Go to Step [11].
procedure
End of
Go to Step [12].
procedure
246

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