Epson AcuLaser C1100 Service Manual page 184

A4 full color laser printer
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EPSON AcuLaser C1100
FIP-35
Panel Message
Jam D, E, DM
Possible parts that caused the error
ROLLER ASSY INVERTER
ROLL ASSY PINCH DUP
MOTOR ASSY DUP INV
ROLLER ASSY DUP OUT
MOTOR ASSY DUP
ROLL ASSY-PRE REGI
ACTUATOR-REGI
HARNESS-ASSY P/H1
PWBA MCU
MOTOR-PH
CLUTCH ASSY PRE REGI
Troubleshooting
Step
Check
Paper check at SENSOR UPPER PASS section
1
Open Duplex.
Is there any paper remaining at the SENSOR
UPPER PASS section?
Check of Duplex attachment
2
Open and close Duplex.
Also, disconnect and re-attach the connector
from the printer to Duplex.
Does the error recur when a test print is made
in the duplex mode?
TROUBLESHOOTING
ROLL PINCH DUP
FUSER ASSY
ROLLER ASSY DUP
ROLL PINCH DUP
PWBA DUP-L
ROLL-PINCH
SENSOR REGI
HARNESS-ASSY P/H2
LV/HVPS
HARNESS ASSY MAIN
Yes
No
Remove the
Go to Step [9].
remaining paper
and proceed to
Step [2].
Go to Step [3].
End of
procedure
FIP according to the printer message
Step
Check
Check of ROLLER ASSY INVERTER,
3
ROLL PINCH DUP, and ROLL ASSY
PINCH DUP
Open Duplex.
Are ROLLER ASSY INVERTER, ROLL
PINCH DUP, and ROLL ASSY PINCH DUP
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Does the error recur when a test print is
4
made in the duplex mode?
Check of paper position
5
Is the leading edge of the paper passing
through ROLLER ASSY INVERTER?
Check of transmission of drive force of
6
ROLLER ASSY INVERTER section
Open Duplex.
Remove COVER-INV, COVER-R DUP, and
COVER-L DUP (p.415),
(p.413)
Are all gears that transmit rotation of MOTOR
ASSY DUP INV to ROLLER ASSY
INVERTER turning smoothly?
Turn gears by hand to check.
Check after replacement of MOTOR ASSY
7
DUP INV
Replace MOTOR ASSY DUP INV.
Does the error recur when a test print is made
in the duplex mode?
Paper check at SENSOR LOW PASS section
8
Open Duplex.
Is there any paper remaining at the SENSOR
LOW PASS section?
Revision B
Yes
Go to Step [5].
Replace or re-
attach ROLL in
question, and go
to [4].
Go to Step [5].
End of
procedure
Go to Step [6].
Replace FUSER
ASSY.
Go to Step [7].
Replace the
gear in question.
and
(p.414)
Go to Step [8].
End of
procedure
(p.424)
Remove the
Go to Step [14].
remaining paper
and proceed to
Step [9].
No
(p.388)
184

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