Epson AcuLaser C1100 Service Manual page 162

A4 full color laser printer
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EPSON AcuLaser C1100
FIP-27
Panel Message
Jam MP, E
Jam D, E
Possible parts that caused the error
ROLL MSI
CHUTE ASSY PAPER GUIDE
ROLL-PINCH
SENSOR REGI
HARNESS-ASSY P/H2
LV/HVPS
HARNESS ASSY MAIN
Troubleshooting
Step
Check
Check of the paper
1
Is the paper loaded in the paper tray wrinkled
or torn?
Paper size setting check
2
Does the size of the paper in use match the
size of the paper set on the control panel?
Does the error recur when a test print is
3
made?
TROUBLESHOOTING
HOLDER ASSY RETARD MSI
ROLL ASSY-PRE REGI
ACTUATOR-REGI.
HARNESS-ASSY P/H1
PWBA MCU
MOTOR-PH
CLUTCH ASSY PRE REGI
Yes
No
Replace with
Go to Step [2].
new, dry paper.
Go to Step [4].
Change the
paper size
setting, and
proceed to step
[3].
Go to Step [4].
End of
procedure
FIP according to the printer message
Step
Check
Shape and operation check of ROLL ASSY
4
of MSI section
Remove MSI.
(p.304)
Are ROLL MSI, HOLDER ASSY RETARD
MSI, CHUTE ASSY PAPER GUIDE, and
other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Shape and operation check of ROLL
5
ASSY-PRE REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY-PRE REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Does the error recur when a test print is
6
made?
Check of the paper position
7
Is the leading edge of the paper passing
through PRE REGI ROLL?
Operation check of ACTUATOR-REGI
8
Does ACTUATOR-REGI move smoothly
without any damage? Does it enter the sensor
sensing area when there is paper? Does it
leave the sensor sensing area when there is no
paper?
Operation check of SENSOR REGI
9
The voltage of P408-12 ↔ P408-11 on
PWBA MCU is 0 VDC when ACTUATOR
REGI enters the sensor sensing area, and is 5
VDC when it leaves the sensing area?
10
5 VDC power supply check to SENSOR REGI
The voltage of P408-10 ↔ P408-11 on
PWBA MCU is 5 VDC?
Revision B
Yes
No
Go to Step [5].
Replace ROLL
ASSY in
question.
Go to Step [6].
Replace ROLL
in question.
Go to Step [7].
End of
procedure
Go to Step [8].
Go to Step [20].
Go to Step [9].
Replace
ACTUATOR-
REGI.
(p.335)
Go to Step [15].
Go to Step [10].
Go to Step [11].
Go to Step [13].
162

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