Epson AcuLaser C1100 Service Manual page 189

A4 full color laser printer
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EPSON AcuLaser C1100
FIP-37
Panel Message
Jam C
Jam D
Possible parts that caused the error
SENSOR UPPER PASS
ROLL PINCH DUP
FUSER ASSY
MOTOR ASSY DUP INV
HARNESS ASSY DUP2
PWBA DUP-L
LV/HVPS
Troubleshooting
Step
Check
Paper check at SENSOR UPPER PASS section
1
Open Duplex.
Is there any paper remaining at the SENSOR
UPPER PASS section?
Check of Duplex attachment
2
Open and close Duplex.
Also, disconnect and re-attach the connector
from the printer to Duplex.
Does the error recur when a test print is made
in the duplex mode?
TROUBLESHOOTING
ROLLER ASSY INVERTER
ROLL ASSY PINCH DUP
ACTUATOR INV
HARNESS-ASSY DUP1
HARNESS ASSY MAIN
PWBA MCU
Yes
No
Remove the
Go to Step [2].
remaining paper
and proceed to
Step
[2].
Go to Step [3].
End of
procedure
FIP according to the printer message
Step
Check
Check of ROLLER ASSY INVERTER,
3
ROLL PINCH DUP, and ROLL ASSY
PINCH DUP
Open Duplex.
Are ROLLER ASSY INVERTER, ROLL
PINCH DUP, and ROLL ASSY PINCH DUP
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Does the error recur when a test print is
4
made in the duplex mode?
Check of paper position
5
Is the leading edge of the paper passing
through ROLLER ASSY INVERTER?
Check of transmission of drive force of
6
ROLLER ASSY INVERTER section
Open Duplex.
Remove COVER-INV, COVER-R DUP, and
COVER-L DUP (p.415),
(p.413)
Are all gears that transmit rotation of MOTOR
ASSY DUP INV to ROLLER ASSY
INVERTER turning smoothly?
Turn gears by hand to check.
Operation check of ACTUATOR INV
7
Does ACTUATOR INV move smoothly
without any damage? Does ACTUATOR
leave the sensing area of the sensor when there
is paper? Does it enter the sensing area when
there is no paper?
Operation check of SENSOR UPPER PASS
8
The voltage of P444-10 ↔ P444-9 VDC on
PWBA DUP-L is 0 VDC when ACTUATOR
enters the sensing area of SENSOR UPPER
PASS, and is 5 VDC when it leaves the
sensing area?
Revision B
Yes
Go to Step [5].
Replace or re-
attach ROLL in
question, and go
to [4].
Go to Step [5].
End of
procedure
Go to Step [6].
Replace FUSER
ASSY.
Go to Step [7].
Replace the
gear in question.
and
(p.414)
Go to Step [8].
Replace
ACTUATOR
INV.
(p.421)
Go to Step [12].
Go to Step [9].
No
(p.388)
189

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