Ip-Fax Reception - Ricoh B264 Service Manual

IP-Fax Reception

Cannot receive by IP Address/Host name.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 IP address of local fax registered?
4 Port number specified at remote sender
fax (if required)?
5 Specified port number correct (if required)?
6 DNS server registered when host name
specified on sender side?
7 Network bandwidth too narrow?
8 Remote fax cancelled transmission?
Cannot receive by VoIP Gateway.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
5 IP address/host name of specified VoIP
Gateway correct on sender's side?
6 DNS server registered when host name
specified on sender side?
7 Network bandwidth too narrow?
8 G3 fax connected?
9 G3 fax power switched on?
SM
IP-FAX TROUBLESHOOTING
Action
Check the LAN cable connection.
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
Register the IP address.
Request the sender to specify the port
number.
Request the sender to check the port number.
Contact the network administrator.
Note: The sender machine displays this error
code if the sender fax is a Ricoh model.
Request the system administrator to increase
the bandwidth.
Lower the start modem reception baud rate on
the receiving side.
IPFAX SW06
Check whether the remote fax cancelled the
transmission.
Action
Check the LAN cable connection.
Cannot breach the firewall. Request the
remote fax to send by using another method
(Fax, Internet Fax)
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP
address/host name.
Contact the network administrator.
Request the network administrator to increase
the bandwidth.
Check that G3 fax is connected.
Check that G3 fax is switched on.
27 B779