Ricoh B264 Service Manual page 774

IFAX TROUBLESHOOTING
Communication
Route
2. E-mail account on
Between
3. E-mail server
machine and e-
mail server
1. E-mail account on
2. E-mail server
Between e-mail
server and
internet
3. Destination e-mail
B779
Item
• Make sure that the
the server
• Check that the
• Make sure that the
• Make sure that the
the Server
• Check that the
• Make sure that the
Make sure that the e-
mail address is actually
address
used.
Check that the e-mail
address contains no
incorrect characters
such as spaces.
Action
machine can log into
the e-mail server.
account and
password stored in
the server are the
same as in the
machine.
client devices which
have an account in
the server can
send/receive e-mail.
PC can log into the e-
mail server.
account and
password stored in
the server are the
same as in the
machine.
client devices which
have an account in
the server can
send/receive e-mail.
22
Remarks
• Ask the administrator
to check.
• Ask the administrator
to check.
• Send a test e-mail
with the machine's
own number as the
destination. The
machine receives the
returned e-mail if the
communication is
performed
successfully.
• Ask the administrator
to check.
• Ask the administrator
to check.
• Send a test e-mail
with the machine's
own number as the
destination. The
machine receives the
returned e-mail if the
communication is
performed
successfully.
SM