Ricoh B264 Service Manual page 770

ERROR CODES
Code Meaning
14-50 Mail Job Task Error
14-51
UCS Destination Download
Error
14-60 Send Cancel Failed
14-61 Notification Mail Send Failed
for All Destinations
15-01 POP3/IMAP4 Server Not
Registered
15-02 POP3/IMAP4 Mail Account
Information Not Registered
15-03 Mail Address Not Registered The mail address has not been registered.
15-10 DCS Mail Receive Error
15-11 Connection Error
15-12 Authorization Error
15-13 Receive Buffer Full
15-14 Mail Header Format Error
15-15 Mail Divide Error
15-16 Mail Size Receive Error
15-17 Receive Timeout
15-18 Incomplete Mail Received
15-31 Final Destination for
Transfer Request Reception
Format Error
B779
Suggested Cause/Action
Due to an FCU mail job task error, the send was
cancelled:
• Address book was being edited during creation of
the notification mail.
•
Software error.
Not even one return notification can be downloaded:
• The address book was being edited.
•
The number for the specified destination does not
exist (it was deleted or edited after the job was
created).
The cancel operation by the user failed to cancel the
send operation.
All addresses for return notification mail failed.
At startup, the system detected that the IP address
of the POP3/IMAP4 server has not been registered
in the machine.
The POP3/IMAP4 mail account has not been
registered.
Error other than 15-11 to 15-18.
The DNS or POP3/IMAP4 server could not be
found:
• The IP address for DNS or POP3/IMAP4 server is
not stored in the machine.
• The DNS IP address is not registered.
•
Network not operating correctly.
POP3/IMAP4 send authorization failed:
• Incorrect IFAX user name or password.
• Access was attempted by another device, such as
the PC.
•
POP3/IMAP4 settings incorrect.
Occurs only during manual reception. Transmission
cannot be received due to insufficient buffer space.
The buffer is being used for mail send or Scan-to-
Email.
The mail header is not standard format. For
example, the Date line description is incorrect.
The e-mail is not in standard format. There is no
boundary between parts of the e-mail, including the
header.
The mail cannot be received because it is too large.
May occur during manual receiving only because
the network is not operating correctly.
Only one portion of the mail was received.
The format of the final destination for the transfer
request was incorrect.
18 SM