Ricoh 3030 Operating Instructions Manual

Ricoh 3030 Operating Instructions Manual

Printer/scanner unit scanner reference
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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in the "General Settings Guide" before using the machine.
Printer/Scanner Unit
Getting Started
1
2
Sending Scan Files by E-mail
Sending Scan Files by Scan to Folder
3
Storing Files
4
Delivering Scan Files
5
6
Using the Network TWAIN Scanner Function
Configuring/Registering Scan Settings
7
Troubleshooting
8
Initial Scanner Setup
9
Appendix
10
Type 3030

Operating Instructions

Scanner Reference

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Summary of Contents for Ricoh 3030

  • Page 1: Operating Instructions

    Printer/Scanner Unit Scanner Reference Getting Started Sending Scan Files by E-mail Sending Scan Files by Scan to Folder Storing Files Delivering Scan Files Using the Network TWAIN Scanner Function Configuring/Registering Scan Settings Troubleshooting Initial Scanner Setup Appendix Type 3030 Operating Instructions...
  • Page 2 This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Two kinds of size notation are employed in this manual. With this machine refer to the inch version. Important Contents of this manual are subject to change without prior notice.
  • Page 3: Manuals For This Machine

    ❖ Network Guide (PDF file - CD-ROM1) Provides information about configuring and operating the printer in a net- work environment or using software. This manual covers all models, and therefore contains functions and settings that may not be available for your model.
  • Page 4 ❖ Scanner Reference (this manual) (PDF file - CD-ROM1) Describes operations, functions, and troubleshooting for the machine's scan- ner function. ❖ Manuals for DeskTopBinder Lite DeskTopBinder Lite is a utility included on the CD-ROM labeled "Scanner Driver and Document Management Utility". •...
  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ...i How to Read This Manual ...1 Symbols ...1 Names of Major Options ...1 1. Getting Started Control Panel...3 Network Scanner...5 E-mail ...5 Scan to Folder...6 Store...7 Network Delivery Scanner...8 Network TWAIN Scanner ...9 Installing Software ...10 Quick Install...10 TWAIN Driver ...10...
  • Page 6 4. Storing Files Storing Files ...47 Storage Procedure ...48 Displaying the List of Stored Files ...51 Viewing the List ...52 Searching for Files ...53 Sending Stored Files by E-mail or Scan to Folder, or Delivering ...54 Checking Stored Files from a Client Computer...55 Managing Stored Files...57 Deleting Files ...57 Changing File Information ...
  • Page 7 8. Troubleshooting If Your Machine Does Not Operate As You Want...89 When Scanning Is Not Performed as Expected ...89 When Stored Files Cannot Be Accessed ...89 Network Cannot Be Browsed When Sending a Scan File ...90 The TWAIN Driver Cannot Be Started ...90 Stored Files Cannot Be Edited...90 The Network Delivery Function Cannot Be Used...90 Operations are not possible when messages appear ...
  • Page 9: How To Read This Manual

    Names of Major Options Major options of this machine are referred to as follows in this manual: • Printer/Scanner Unit Type 3030 o printer/scanner option • File Format Converter Type B The following software products are referred to using a general name: •...
  • Page 11: Getting Started

    Control Panel The illustration below details the control panel of a machine that has all options installed. Indicators Display errors and the machine status. See "Control Panel", General Settings Guide. d: Add Staple indicator D: Add Toner indicator B: Add Paper indicator L: Service Call indicator M: Open Cover indicator x: Misfeed indicator...
  • Page 12 , a n d t h e n f o l l o w t h e instructions that appear on the screen. Function keys Press the {Copy}, {Document Server}, {Fax}, {Printer}, or {Scanner} key to acti- vate the respective function. The display content changes accordingly. The indicator for the selected function lights up.
  • Page 13: Network Scanner

    Network Scanner By installing the printer/scanner option, the machine can be used as a network scanner. As a network scanner, the machine can send e-mail, send files to shared network folders, FTP server folders, or NetWare folders, store scan files, operate as a net- work delivery scanner, and operate as a network TWAIN scanner.
  • Page 14: Scan To Folder

    Getting Started Scan to Folder You can send scan files to shared network folders, FTP server folders, or Net- Ware folders. Reference p.31 “Sending Scan Files by Scan to Folder” This machine You can send scan files to shared net- work folders, FTP server folders, or Net- Ware folders.
  • Page 15: Store

    Store You can store scanned documents as files on the machine’s hard disk. The stored scan files can be viewed, copied, deleted, or retrieved over the network using DeskTopBinder from a client computer. You can also view, delete or download scan files over the network using Web Image Monitor from the client.
  • Page 16: Network Delivery Scanner

    Getting Started Network Delivery Scanner A scan file from the originals scanned by the machine is stored in the delivery server and delivered to the folders of client computers on the same network. Reference p.61 “Delivering Scan Files” Note ❒ To use the delivery scanner function, a delivery server installed with the ScanRouter delivery software is required.
  • Page 17: Network Twain Scanner

    Reference For details about DeskTopBinder, or Auto Document Link, see the respective manuals. See p.i “Manuals for This Machine”. Network TWAIN Scanner The scanner function of this machine can be used from a client computer via a network using Ethernet, optional IEEE 1394 (IP over 1394), or optional IEEE 802.11b (wireless LAN).
  • Page 18: Installing Software

    Getting Started Installing Software This section describes how to install the software supplied on the “Scan- ner Driver and Document Manage- ment Utility” CD-ROM. Reference For details about the software on the CD-ROM and the system re- quirements of the software, see p.120 “Software Supplied on CD- ROM”.
  • Page 19: Desktopbinder

    Reference If the installer does not start au- tomatically, see p.10 “Quick In- stall”. Click [TWAIN Driver]. The Software Setup screen ap- pears. The installer of the TWAIN Driv- er starts. Follow the instructions. Note ❒ When the installation is com- plete, a message about restart- ing the client computer may appear.
  • Page 20: User Authentication

    Getting Started User Authentication When user authentication (User Code Authentication, Basic Authentication, Windows Authentication, or LDAP Authentication, Integration Server Authentication) is set, the authentica- tion screen is displayed. Unless a val- id user name and password are entered, operations are not possible with the machine.
  • Page 21: Log Off (Using The Control Panel)

    Log Off (Using the Control Panel) Follow the procedure below to log off when Basic Authentication, Windows Authentication, or LDAP Authentica- tion , Integration Server Authentica- tion is set. Press {User Tools / Counter}. Press [Logout]. Press [Yes]. Press{User Tools / Counter}. User Authentication...
  • Page 22: Programming E-Mail Addresses And Folders

    ❒ You can register entries in the address book using Web Image Monitor or SmartDeviceMonitor for Admin. For details about installing SmartDevice- Monitor for Admin, see "Monitoring and Configuring the Printer", Network Guide. For details about registering addresses, see each application’s Help.
  • Page 23: Preparation For Sending By E-Mail

    2. Sending Scan Files by E-mail Scan files can be sent from this machine to specified destinations using the e- mail system. This chapter explains the preparation for sending files by the e-mail system, various display screens, procedures for sending, and how to check the sending results when this function is used.
  • Page 24: E-Mail Screen

    Sending Scan Files by E-mail E-mail Screen The e-mail is as shown. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Destination field Displays the selected destination.
  • Page 25: Sending Scan Files By E-Mail

    Sending Scan Files by E-mail Procedure for Sending E-mail A scan file is sent after scan settings and destinations are specified. Press the {Scanner} key. Note ❒ The illustration is an example. The actual appearance may be different. Make sure that no previous set- tings remain.
  • Page 26 Sending Scan Files by E-mail Specify the destination. You can specify the destination in the following ways: • Select it from the destination list. • Specify its registration number. • Enter the e-mail address directly. • Search for it in the destination list.
  • Page 27 Using a registration number to select a destination A Press [Registration No.]. B Enter the five digit registration number that has been assigned to a destination folder using the number keys. If the entered number is less than five digits, press the {#} key after the last number.
  • Page 28 Sending Scan Files by E-mail Searching for a destination in the destination list A Press [ B Press [Search by Dest. Name]. The soft keyboard appears. Note ❒ To search using an e-mail ad- dresses, press [E-mail Ad- dress]. C Enter part of the destination name.
  • Page 29 ❒ Make sure that the LDAP server you want to search is selected and highlighted. If a server is not selected, the search is not performed and an error message appears. E Press [OK]. F Press [Advanced Search]. G Enter a character string related to the destination for a search condition such as [Name], [E- mail Address], [Fax Number],...
  • Page 30 Sending Scan Files by E-mail • [Exact Match]: The names which correspond to an entered character or char- acters are targeted. For example, to search for “ABC”, enter “ABC”. • [Include One of Words]: The names which contain an entered character or char- acters are targeted.
  • Page 31 Specify the file name if necessary. A Press [File Name / Type]. B Press [File Name]. The soft keyboard appears. C Enter a file name. D Press [OK] twice. Specify the e-mail sender. You can specify the sender in the following ways: •...
  • Page 32 Sending Scan Files by E-mail Using a registration number to specify a sender name A Press [Attach Sender's Name]. B Enter the five digit registration number that has been assigned to a destination folder using the number keys. If the entered number is less than five digits, press the {#} key after the last number.
  • Page 33 F Select the sender. Note ❒ When a protection code has been set, a screen for entering the protection code appears after selecting the sender. En- ter the protection code, and then press [OK]. If the protec- tion code you entered is cor- rect, the sender name is highlighted.
  • Page 34 Sending Scan Files by E-mail F Press [OK]. G Press [OK] twice. Enter a message if necessary. Note ❒ For details about the maximum number of characters that can be entered, see p.122 “E-mail”. ❒ When a message has been en- tered, this information is added to the scan file.
  • Page 35: Simultaneous Storage And Sending By E-Mail

    ❒ To interrupt scanning, press the {Clear/Stop} key or press [Stop] on the display panel. ❒ When placing multiple origi- nals one-by-one, place the next original. For details, see p.82 “Scanning Originals in Several Times”. Simultaneous Storage and Sending by E-mail You can use the e-mail function and the storage function together.
  • Page 36 Sending Scan Files by E-mail Specify file information if neces- sary. Reference For details about specifying file information, see p.49 “Specify- ing file information”. Press [OK]. Press the {Start} key. Simultaneously storing files and sending their URL addresses You can store scan files and simulta- neously send the URL addresses of their locations by e-mail.
  • Page 37: Checking The E-Mail Results

    Checking the E-mail Results The sending results can be checked. Note ❒ For details about the maximum number of sending operations that can be checked, see p.111 “Print & Delete Scanner Journal”. ❖ Items that can be checked • Date / Time The date and time the e-mail was sent or the date and time “Done”,“Error”...
  • Page 38 Sending Scan Files by E-mail...
  • Page 39: Sending Scan Files By Scan To Folder

    3. Sending Scan Files by Scan You can send scan files to shared network folders, FTP server folders, or Net- Ware folders. This chapter explains the preparation for sending files by Scan to Folder, various display screens, procedures for sending, and how to check the sending results when this function is used.
  • Page 40: Scan To Folder Screen

    Sending Scan Files by Scan to Folder Scan to Folder Screen The Scan to Folder screen is as shown. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Destination field Displays the selected destination.
  • Page 41: Sending Scan Files By Scan To Folder

    Sending Scan Files by Scan to Folder Procedure for Sending by Scan to Folder A scan file is sent after scan settings and destinations are specified. Press the {Scanner} key. Note ❒ The illustration is an example. The actual appearance may be different.
  • Page 42 Sending Scan Files by Scan to Folder Specify the destination folder. You can specify the destination folder in the following ways: • Select it from the destination list. • Specify its registration number. • Directly enter the path for the folder of a client computer on the same network.
  • Page 43 Using a registration number to select a destination folder A Press [Registration No.]. B Enter the five digit registration number that has been assigned to a destination folder using the number keys. If the entered number is less than five digits, press the {#} key after the last number.
  • Page 44 Sending Scan Files by Scan to Folder ❒ Computer and shared folder names consisting of more than 12 characters cannot be displayed. E Press [OK]. F Enter the user name according to the setting at the destina- tion. Press [Manual Input] to the right of the user name field to display the soft keyboard.
  • Page 45 Note ❒ If you try to switch to a pro- tocol from one for which [Path], [User Name] or [Pass- word] is specified, a message asking you to confirm the protocol change appears. C Press [Manual Input] on the right side of the server name field.
  • Page 46 Sending Scan Files by Scan to Folder M Check the connection test re- sult, and then press [Exit]. N Press [OK]. O To enter more destinations, re- peat steps A to N. Note ❒ To deselect a destination, press [UPrev.] or [TNext] to display the destination in the desti- nation field, and then press the {Clear/Stop} key.
  • Page 47 Note ❒ If you press [NDS] for "Con- nection Type", enter the user name, and then enter the name of the context contain- ing the user object. If the user name is “user” and the name of the Context is “context”, the user name will be “us- er.context”.
  • Page 48 Sending Scan Files by Scan to Folder Note ❒ Computer and shared folder names consisting of more than 12 characters cannot be displayed. ❒ If the client computer you want to select is not dis- played, press [Up One Level] and then search for the client computer.
  • Page 49 C Select “Connection Type”. To view the NDS tree, click [NDS]. To view the NetWare server, click [Bindery]. D Press [Browse Network] to the right of the path name field. If you set "Connection Type" to [NDS], the NDS tree list appears. If you set "Connection Type"...
  • Page 50 Sending Scan Files by Scan to Folder B Press [Search by Dest. Name]. The soft keyboard appears. Note ❒ To search by path, press [Search by Folder Name]. C Enter part of the destination folder name. Note ❒ Enter the first character or characters of the destination folder name or path.
  • Page 51: Simultaneous Storage And Sending By Scan To Folder

    D Press [OK]. E Press [OK]. Press the {Start} key. Note ❒ For details about the maximum size of the scan file that can be sent, see p.123 “Scan to Folder”. ❒ To interrupt scanning, press the {Clear/Stop} key or press [Stop] on the display panel.
  • Page 52 Sending Scan Files by Scan to Folder Press [Store File]. Make sure that [Send & Store] is se- lected. Specify file information if neces- sary. Reference For details about specifying file information, see p.49 “Specify- ing file information”. Press [OK]. Press the {Start} key.
  • Page 53: Checking The Scan To Folder Results

    Checking the Scan to Folder Results The sending results can be checked. Note ❒ For details about the maximum number of sending operations that can be checked, see p.111 “Print & Delete Scanner Journal”. ❖ Items that can be checked •...
  • Page 54 Sending Scan Files by Scan to Folder...
  • Page 55: Storing Files

    Scan files can be stored in the hard disk of the machine using the Document Server function, and the stored file can be used later. Using DeskTopBinder, stored files can be viewed or retrieved with a client computer. Important ❒ A password can be set for every stored file.There is a risk that stored files without a password can be accessed by someone using DeskTopBinder on the same LAN.
  • Page 56: Storage Procedure

    Storing Files Storage Procedure You can scan and store files. Press the {Scanner} key. Note ❒ The illustration is an example. The actual appearance may be different. Make sure that no previous set- tings remain. Note ❒ If a previous setting remains, press the {Clear Modes} key.
  • Page 57 Specify file information. Specify a user name, file name, and password for the file. Reference For details about specifying file information, see p.49 “Specify- ing file information”. Press the {Start} key. Note ❒ To interrupt scanning, press the {Clear/Stop} key or press [Stop] on the display panel.
  • Page 58 Storing Files Specify file information. Specifying a user name A Press [User Name]. B Select the user name. Note ❒ The user names shown here are names that were regis- tered on the [Administrator Tools] tab in [System Settings]. To specify a name not shown here, press [Non-programmed Name], and then enter the user name.
  • Page 59: Displaying The List Of Stored Files

    Displaying the List of Stored Files From the list of stored files, you can delete stored files or change file infor- mation. To show the list of stored files, perform the following steps: Note ❒ You can also display the list of stored files from a client computer using DeskTopBinder and Web Image Monitor.
  • Page 60: Viewing The List

    Storing Files Viewing the List The list of stored files has the following elements. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Note ❒...
  • Page 61: Searching For Files

    List of stored files Displays the list of stored files. Note ❒ The files that are stored by func- tions other than the scanner can be displayed by pressing the [Docu- ment Server] key. ❒ If the file is not displayed, press [UPrev.] or [TNext] to scroll through the list.
  • Page 62: Sending Stored Files By E-Mail Or Scan To Folder, Or Delivering

    Storing Files Press [OK]. The search starts, and files whose name starts with the entered string appear. Sending Stored Files by E-mail or Scan to Folder, or Delivering Files stored can be sent by e-mail or Scan to Folder, or delivered to the de- livery server.
  • Page 63: Checking Stored Files From A Client Computer

    TopBinder and Web Image Monitor. Note ❒ You can also view the files stored under the copy, Document Server, and printer functions. ❒ The illustration used in the follow- ing explanation is an example. The items that actually appear on the...
  • Page 64 Storing Files Viewing a list of stored files using DeskTopBinder Stored files are shown below using DeskTopBinder. Note ❒ The illustration is an example. The items that actually appear may be different. ❒ You can also transfer the stored files to the client computer. ❒...
  • Page 65: Managing Stored Files

    Managing Stored Files Deleting Files You can delete files that are no longer needed. Limitation ❒ Files waiting for delivery cannot be deleted. Reference Using Web Image Monitor from a client computer, you can also de- lete the stored files. See General Set- tings Guide.
  • Page 66 Storing Files Press [Manage / Delete File]. Select the file for which you want to change the file information. Note ❒ When you select a password protected file, the password en- try screen appears. Enter the correct password, and then press [OK].
  • Page 67 Changing the password A Press [Change Password]. B Enter a new four to eight digit number as the password using the number keys. C Press the {#} key. Note ❒ To change the password, press [Change], and then enter a new one.
  • Page 68 Storing Files...
  • Page 69: Delivering Scan Files

    5. Delivering Scan Files Scan files can be sent to a specified destination using the network delivery scan- ner function. This chapter explains the preparation for delivering files, various display screens, delivery procedures, and how to check the delivery results when this function is used.
  • Page 70: Preparation For Delivering

    Delivering Scan Files Preparation for Delivering To use the machine as a network delivery scanner, the preparation described be- low is required. Connect the machine to the network with an Ethernet cable or IEEE 1394 cable, or use wireless LAN. To connect using an IEEE 1394 cable, the IEEE 1394 interface board is required.
  • Page 71: Network Delivery Scanner Screen

    Network Delivery Scanner Screen The network delivery scanner screen is as shown. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing it. When you select or specify an item on the display panel, it is highlighted like Network delivery scanner icon ( ) Indicates that the network delivery scan-...
  • Page 72: Delivering Scan Files

    Delivering Scan Files Delivering Scan Files Delivery Procedure A scan file is delivered after scan set- tings and destinations are specified. If necessary, you can select a sender and a subject. Press the {Scanner} key. Note ❒ The illustration is an example. The actual appearance may be different.
  • Page 73 Specify the destination. You can specify the destination in the following ways: • Select it from the destination list. • Specify its registration number. • Search for it. • Enter the e-mail address directly. Note ❒ The destination list is updated automatically.
  • Page 74 Delivering Scan Files Searching for a destination A Press [ B Press [Search Address Book]. C Press [Search by Dest. Name]. Note ❒ To search by comment, press [Search by Comment]. The soft keyboard appears. D Enter part of the destination name.
  • Page 75 Checking selected destinations A Use the destination field at the top of the screen to check which destinations are select- Note ❒ Press [UPrev.] or [TNext] to scroll through the list. Desti- nations are displayed in the order they were selected. ❒...
  • Page 76 Delivering Scan Files Searching for a sender A Press [Attach Sender's Name]. B Press [ C Press [User (Dest.) Name]. The soft keyboard appears. D Enter part of the sender name. Note ❒ Enter the first character or characters of the sender name.
  • Page 77: Simultaneous Storage And Delivery

    A Press [Attach Subject]. B Press the subject [Urgent]. C Press [Manual Input]. The soft keyboard appears. D Enter the subject “New prod- uct appearance”. E Press [OK] twice. Press the {Start} key. Note ❒ To interrupt scanning, press the {Clear/Stop} key or press [Stop] on the display panel.
  • Page 78 Delivering Scan Files Select the destination. Specify the sender and a subject if necessary. Press [Store File]. Make sure that [Send & Store] is se- lected. Make settings for file informa- tion if necessary. Reference For details about specifying file information, see p.49 “Specify- ing file information”.
  • Page 79: Checking The Status Of Delivery

    Checking the Status of Delivery The sending results can be checked. Note ❒ For details about the maximum number of sending operations that can be checked, see p.111 “Print & Delete Scanner Journal”. ❖ Items that can be checked • Date / Time The date and time the delivery was requested or the date and time “Done”, “Error”...
  • Page 80 Delivering Scan Files...
  • Page 81: Using The Network Twain Scanner Function

    6. Using the Network TWAIN This chapter explains the procedure for scanning originals with the network TWAIN scanner using DeskTopBinder. In addition, the preparation for using the network TWAIN scanner is explained. Preparation for Using the Network TWAIN Scanner To use the machine as a network TWAIN scanner, the preparation described be- low is required.
  • Page 82: Scanning Originals

    Using the Network TWAIN Scanner Function Scanning Originals This section explains how to scan originals using the network TWAIN scanner function. Note ❒ When using the TWAIN scanner, you can scan the original without entering a user code even if [Weekly Timer Code] has been selected in [System Settings].
  • Page 83 Note ❒ Depending on the security set- tings, a dialog box requesting your user name and password may appear when you press [Scan]. Save the scan file in DeskTop- Binder. A On the [File] menu, click [Exit]. B Enter the file name, and then click [OK].
  • Page 84 Using the Network TWAIN Scanner Function...
  • Page 85: Configuring/Registering Scan Settings

    7. Configuring/Registering This section describes how to specify scan settings and how to configure settings according to the orientation of the original. In addition, this section describes the programming function by which you can register frequently used settings. Specifying Scan Settings Press [Scan Settings].
  • Page 86 Configuring/Registering Scan Settings ❖ Scan Size Select the size of the original to be scanned. When [Auto Detect] is selected, the auto detect function of the machine is used to set the origi- nal size. When the size is specified, scan- ning is performed for that size, regardless of the actual size of the original.
  • Page 87: Making The Settings Related To The Orientation Of The Original And Scanned Sides

    Making the Settings Related to the Orientation of the Original and Scanned Sides Making the Settings Related to the Orientation of the Original and Scanned Sides To correctly display the top/bottom orientation of a scanned original on a client computer, original orientation and page flow must be set when plac- ing the original.
  • Page 88 Configuring/Registering Scan Settings Make settings for original orien- tation,Batch/SADF, mixed origi- nal sizes, divide, and stamp by pressing [Original Feed Type]. Orientation selection A Press the key for the same ori- entation as the actual orienta- tion of the original, Reference For details about the orienta- tion of the original and the...
  • Page 89: For A Network Twain Scanner

    Making the Settings Related to the Orientation of the Original and Scanned Sides Note ❒ If the final page of a divided original is blank, you can skip scanning that page. To do this, select [1 Side] in [Last Page] in [2 Sided Original]. To scan the blank page, click [2 Sides].
  • Page 90: Scanning Originals In Several Times

    Configuring/Registering Scan Settings Scanning Originals in Several Times Originals can be divided and scanned to form a single file using either the exposure glass or the ADF. When originals are divided and scanned, the machine can wait two different ways for additional origi- nals.
  • Page 91 When using the exposure glass A Press the {Start} key. When scanning is finished, the time remaining to place addi- tional originals is displayed. Note ❒ The selected destination ap- pears while scanning the originals. B When there are additional orig- inals, place them within the specified time, and then press the {Start} key.
  • Page 92: When A Time Limit Is Not Specified For Additional Originals

    Configuring/Registering Scan Settings When a Time Limit Is Not Specified for Additional Originals Place the originals. Reference The procedure for placing the originals is the same as that for placing the originals for copy- ing. For details about placing the originals, see “Placing Orig- inals”, Copy Reference.
  • Page 93: Programs

    Programs You can register frequently used set- tings in the machine memory and re- call them for future use. Note ❒ You can register up to 10 programs for the scanner mode. ❒ You can use the settings registered in program No.10 as the initial mode by selecting [Program No.10] in [Change Initial Mode] of [Scanner Features].
  • Page 94: Recalling A Program

    Configuring/Registering Scan Settings Recalling a Program Make sure the {Scanner} key is se- lected, and then press the {Pro- gram} key. Press [B Recall]. Press the number of the program you want to recall. The registered settings are dis- played. Note ❒...
  • Page 95: Changing The Program Name

    Press [Yes]. The program is deleted, and the display returns to the initial dis- play after a moment. Changing the Program Name Make sure the {Scanner} key is se- lected, and then press the {Pro- gram} key. Press [Change Name]. Press the number of the program for which you want to change the name.
  • Page 96 Configuring/Registering Scan Settings...
  • Page 97: Troubleshooting

    This section contains advice on what to do if you have problems scanning an original, or if the network delivery scanner or e-mail function does not work. Various messages that may appear on the control panel or client computer are listed, along with causes and solutions.
  • Page 98: Network Cannot Be Browsed When Sending A Scan File

    Troubleshooting Network Cannot Be Browsed When Sending a Scan File Problems The network cannot be browsed when specifying the destination folder. The TWAIN Driver Cannot Be Started Problems The Scanner Properties di- alog box cannot be dis- played. Stored Files Cannot Be Edited Problems Stored files cannot be de- leted.
  • Page 99: Operations Are Not Possible When Messages Appear

    Operations are not possible when messages appear Problems Causes and solutions The destination list is being updated from the network using ” Updating the des- SmartDeviceMonitor for Admin. Depending on the number of tination list... destinations to be updated, there may be some delay before you Please wait.
  • Page 100: When A Message Is Displayed

    Troubleshooting When a Message Is Displayed When an Error Message Appears on the Control Panel Note ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message still appears, note the content of the message and the error number (if dis- played), and contact your service representative.
  • Page 101 Message Cannot send scanned data. Exceeded max. number of files. Unable to cap- ture files. Captured file exceeded max. number of pages per file. Cannot send the scanned data. Connection with LDAP server has failed. Check the server status. Connection with the destination has failed.
  • Page 102 Troubleshooting Message Exceeded max. file capacity. Delete the unnecessary stored files. Exceeded max. No. of search results which can be displayed. Max.: nnn Note ❒ “nnn” in the message represents a changeable number. Exceeded max. number of alphanumeric characters. Exceeded max. number of alphanumeric characters for the path.
  • Page 103 Message Exceeded time limit for LDAP server search. Check the server status. LDAP server authentication has failed. Check the settings. Load paper of the following sizes. Re- quired: A3S B4S A4S A4R Memory is full. Cannot scan. The scanned data will be deleted. Memory is full.
  • Page 104 Troubleshooting Message Selected file is currently in use. Cannot change password. Selected file is currently in use. Cannot change user name. Selected file is currently in use. Cannot delete it. Sender's name is not selected. Please specify sender's name. Sending the data has failed. The data will be resent later.
  • Page 105 Message The selected file(s) which you do not have access privileges to could not be deleted. The specified group contains some invalid destination(s). Do you want to select only valid destination(s)? Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status].
  • Page 106: When An Error Message Appears On The Client Computer

    Troubleshooting When an Error Message Appears on the Client Computer This section describes the main possible causes and solutions for error messages displayed on the client computer when the TWAIN Driver is used. Note ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again.
  • Page 107 Message [Cannot specify any more scanning area.] [Clear Misfeed(s) in ADF.] [Communication error has occurred on the network.] [Error has occurred in the scanner.] [Error has occurred in the scanner driver.] [Fatal error has occurred in the scanner.] [Insufficient memory. Close all other applications, then restart scanning.] [Insufficient memory.
  • Page 108 Troubleshooting Message [Invalid Winsock version. Please use version 1.1 or higher.] [No response from the scanner.] [No User Code is registered. Consult your system administrator.] [Call Service Please call your service representative.] [Scanner is in use for other function. Please wait.] [Scanner is not available.
  • Page 109: Initial Scanner Setup

    9. Initial Scanner Setup This section explains all required settings and procedures for using the machine as a network scanner. Reference First, see General Settings Guide to make basic settings, and then make scanner settings. For details about settings for e-mail, see "Connecting and Setting Up", Network Guide.
  • Page 110 Initial Scanner Setup ❖ Destination List Settings For explanations of settings, see p.110 “Destination List Settings”. Settings Destination List Display Priority 1 Destination List Display Priority 2 Select Title Update Delivery Server Destination List Note ❒ If [Off] is selected for [Delivery Option] in [File Transfer] in [System Settings], [Destination List Display Priority 1] and [Update Delivery Server Destination List] will not be displayed.
  • Page 111 Scanner Features ❖ Administrator Tools For explanations of settings, see p.112 “Administrator Tools”. Settings Default E-mail Scan to Store Delivery TWAIN Folder Menu Protect Level 2...
  • Page 112: Adjusting Scanner Features

    Initial Scanner Setup Adjusting Scanner Features In Scanner Features, you can make settings for basic operations when us- ing this machine as a scanner. Nor- mally, you can use the machine with its default settings. However, you can change the settings to suit your needs. This section describes the Scanner Features settings.
  • Page 113: Settings

    Settings Scan Settings This section explains how to set the defaults for scan settings. The scan settings consist of the fol- lowing. For the table about settings and defaults, see p.101 “Scanner Fea- tures”. ❖ Default Scan Settings Various basic settings (scan type, resolution, image density, and scan size) can be set.
  • Page 114 Initial Scanner Setup ❖ Wait Time for Next Original(s): SADF When dividing originals and scan- ning them separately with the ADF to form a single file, select [Set Wait Time] or [Continuous Wait] for the waiting status. Note ❒ This setting is valid if [SADF] is specified for [Original Feed Type] when scanning.
  • Page 115: Scanning A Custom-Size Original

    ❒ When [Off] is selected and [Auto Detect] is selected for scan size, if originals of different sizes are placed in the ADF, the maxi- mum size will be detected as the scan size. ❖ Original Orientation Priority Select the default for original placement orientation.
  • Page 116 Initial Scanner Setup B Set [VStart Position] (X2 and Y2) to 0 inch, and then press the {#} key. Set X2 and Y2 to 0 inch. C Specify [VScan Area] (X3 and Y3) using the number keys, and then press the {#} key. For example, set X3 to 17 inch and Y3 to 8 inch.
  • Page 117 B Specify [VStart Position] (X2 and Y2) using the number keys, and then press the {#} key. For example, set X2 to 2 inch and Y2 to 1 inch. C Specify [VScan Area] (X3 and Y3) using the number keys, and then press the {#} key.
  • Page 118: Destination List Settings

    Initial Scanner Setup Destination List Settings Select the defaults for the titles and the display priority for the destina- tion list in the machine and the deliv- ery server. ❖ Destination List Display Priority 1 Select a destination list to be dis- played when the machine is in the initial state.
  • Page 119 ❖ Compression (Black & White) Select whether or not to compress black and white scan files. Note ❒ The actual time required for file transfer will vary depending on the file size and network load. ❒ Compression reduces the time required for transferring the scan file.
  • Page 120: Administrator Tools

    Initial Scanner Setup Note ❒ When [Multi-page: TIFF] or [Multi- page: PDF] is selected for [File Type Priority], the image will not be divided even if [Yes (per Page)] is selected. ❒ When [Yes (per Max. Size)] is se- lected, some received files may not be able to be restored, de- pending on the type of e-mail software.
  • Page 121: 10. Appendix

    Relationship between Resolution and File Size Resolution and scan area are inversely related. The higher the resolution is set, the smaller the area that can be scanned. Conversely, the larger the scan area, the lower the resolution that can be set. The relationship between the scanning resolution and the file size is shown be- low.
  • Page 122: When Using As A Network Twain Scanner

    Appendix When Using as a Network TWAIN Scanner Reference To specify the scanning area or resolution when using the machine as a net- work TWAIN scanner, see TWAIN Driver Help. ❖ When [Binary(Text)] or [Binary(Photo)] is selected for [Col./Grad.:] The originals can be scanned using combinations marked with ❍ in the table (Original orientation: S).
  • Page 123 ❖ When [Gray Scale] is selected for [Col./Grad.:] The originals can be scanned using combinations marked with ❍ in the table (Original orientation: S). ❍ ❍ ❍ ❍ ❍ ❍ B4 JIS ❍ ❍ ❍ ❍ ❍ ❍ B5 JIS ❍...
  • Page 124: Relationship Between File Type Specified For Scanning And File Type Specified For E-Mail/File

    Appendix Relationship between File Type Specified for Scanning and File Type Specified for E- mail/File The relationship between the file type specified when scanning originals and the file type converted into when sending e-mail or storing files is shown below by scan type.
  • Page 125: Placing Originals

    Placing Originals To correctly display the top/bottom orientation of the scanned original on a cli- ent computer, the placement of the original and the settings made on the control panel and scanner driver must match. There are two orientations for placing the original. See the table below. Note ❒...
  • Page 126 Appendix The original displayed on a computer When using the machine as a network TWAIN scanner, this is the standard orienta- tion for the TWAIN Driver. Normally, set the original this way.
  • Page 127: Scanning Documents Of Different Sizes

    Scanning Documents of Different Sizes The following table shows how originals of different sizes in a batch are scanned differently according to the setting and the position of the originals. Settings E-mail/Scan to Folder/Store/Net- work Delivery Scanner [Mixed Sizes] is not •...
  • Page 128: Software Supplied On Cd-Rom

    Appendix Software Supplied on CD-ROM Table of files CD-ROM Setup.exe Wizard for the TWAIN Driver and utilities Drivers Utility TWAIN Driver This driver is required to scan an original on the machine. To use the machine as a network TWAIN scanner, this driver must be installed. ❖...
  • Page 129: Desktopbinder

    DeskTopBinder DeskTopBinder is to be installed on the client computers for integration and management of various kinds of files such as scan files, files created with appli- cations, and existing scan files. This software allows you to use various functions for stored scan files such as viewing stored files.
  • Page 130: Specifications For Transmission/Store/Delivery Functions

    Appendix Specifications for Transmission/Store/Delivery Functions Note ❒ Depending on the type or settings of the file or document, you may not be able to specify the destination or enter the maximum number of characters stated below. Transmission E-mail Maximum Number of Characters That Can Be Entered for E-mail Maximum Number of Destinations That Can Be Specified at Once...
  • Page 131 Scan to Folder Maximum Number of Characters That Can Be Entered for Scan to Folder Maximum Number of Destinations That Can Be Specified at Once Maximum Number of Destinations That Can Be Registered in the Destination List Maximum Transmittable Size When directly entering the destinations, up to 50 destinations can be specified.
  • Page 132: Store

    On the control panel, the first 16 characters are displayed. When viewing the stored files from a client computer using DeskTopBinder, all the entered characters can be viewed. This is the total number of files that can be stored under the scanner, copier, store, and printer functions. Selectable Selectable Number of...
  • Page 133: The Network Delivery Scanner Function

    The network delivery scanner function Maximum number of characters that can be en- tered for delivery Maximum Number of Destinations That Can Be Specified at Once Maximum Number of Destinations That Can Be Registered in the Destination List This is the total number of characters entered directly and from subjects selected in the subject list.
  • Page 134: Specifications

    Appendix Specifications Scan method Scan speed Image sensor type Scan type Interface Maximum scan size Sizes that can be detected auto- matically Resolution Variable range of scan resolution File formats that can be sent by e- mail Compression method Protocol The scanning speed may differ according to the operating environment of the ma- chine and the computer, and the contents of the original.
  • Page 135: Index

    INDEX Administrator Tools Bindery Checking the status of delivery {Check Modes} key {Clear Modes} key {Clear/Stop} key Compression (Black & White) Compression (Gray Scale) Default Scan Settings Delete Scanner Journal Delivering Scan File DeskTopBinder Destination List Display Priority 1 Destination List Display Priority 2 Destination List Settings Display panel Divide &...
  • Page 136 Relationship between File Type Specified for Scanning and File Type Specified for E-mail/File Relationship between resolution and file size Resolution Save Scanning a custom-size original Scanning originals Scanning Originals in Several Times Scan Settings Scan Size Scan to Folder Scan to Folder Screen Scan Type Select Title Sending URL addresses...
  • Page 137 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Declaration of Conformity Product Name: Printer/Scanner Controller Model Number: Printer/Scanner Unit Type 3030 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with Part 15 of the FCC Rules.
  • Page 138 EN USA B767-8700...

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