Defining Ars Partitions - Avaya Communication Manager Administrator's Manual

Defining ARS Partitions

Most companies want all their users to be able to make the same calls and follow the same
route patterns. However, you might find it helpful to provide special calling permissions or
restrictions to a group of users or to particular telephones.
ARS partitioning allows you to provide different call routing for a group of users or for specific
telephones.
Note:
If you used partitioning on a prior release of Avaya Communication Manager and
Note:
you want to continue to use partitioning, please read this section carefully. In this
release of Avaya Communication Manager, partition groups are defined on the
Partition Route Table. If you want to define routing based on partition groups, use
the Partition Route Table. Partition groups are no longer defined on the Digit
Analysis Table.
Before you start
Ensure that the Tenant Partitioning field on the System Parameters Customer Options
●
screen is y.
Ensure that the Time of Day Routing field on the System Parameters Customer
●
Options screen is n.
Setting up partition groups
Let us say you allow your employees to make local, long distance, and emergency calls.
However, you have a lobby telephone for visitors and you want to allow users to make only
local, toll-free, and emergency calls from this telephone.
To restrict the lobby telephone, you modify the routing for a partition group to enable only
specific calls, such as U.S. based toll-free 1-800 calls, and then assign this partition group to the
lobby telephone.
Defining ARS Partitions
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