If the KAPL01012-E message appears as a result of executing the command
The following shows the KAPL01012-E message:
KAPL01012-E Could not connect the HDLM manager. Operation name =
view
If this message appears, start the HDLM manager.
For details on how to start the HDLM manager, see
Manager on page
If the KAPL01013-E message appears as a result of executing the command
The following shows the KAPL01013-E message:
KAPL01013-E An error occurred in internal processing of the HDLM
command. Operation name = view, details = aa...aa
aa...aa indicates character string. If this message appears, restart the
host.
If the same error re-occurs after you thought you had resolved the problem,
go to the subsection
on page 5-9
Contacting Your HDLM Vendor or Maintenance Company
If the error cannot be resolved, contact your HDLM vendor or maintenance
company, and report the information that was collected by the DLMgetras
utility.
What To Do for Other Errors
When the cause of an error may be related to HDLM but is neither a path
error nor an HDLM program error, execute the DLMgetras utility to collect the
HDLM error information, and then report the collected information to the
HDLM vendor or maintenance company. For details on the DLMgetras utility
and the information it collects, see
Error Information on page
4-15.
Contacting Your HDLM Vendor or Maintenance Company
7-3.
Troubleshooting
Hitachi Dynamic Link Manager User Guide (for Solaris(R))
The DLMgetras Utility for Collecting HDLM
Starting the HDLM
5-9