What To Do For The Program Error; Contacting Your Hdlm Vendor Or Maintenance Company; What To Do For Other Errors - Hitachi XP P9500 User Manual

What To Do for the Program Error

Follow the recommended actions for messages in
If the error occurs again after you thought that you had resolved the
problem, use the dlnkmgr command's view operation to check the status of
the HDLM program, and then do whatever is necessary to resolve the
problem. For details on the view operation, see
on page
Execute the following command:
Example:
# /usr/DynamicLinkManager/bin/dlnkmgr view -sys
If the KAPL01012-E message appears as a result of executing the command
The following shows the KAPL01012-E message:
KAPL01012-E Could not connect the HDLM manager. Operation name =
view
Start the HDLM manager.
For details about how to start the HDLM manager, see
Manager on page
If the KAPL01013-E message appears as a result of executing the command
The following shows the KAPL01013-E message:
KAPL01013-E An error occurred in internal processing of the HDLM
command. Operation name = view, details = aa...aa
aa...aa indicates character string. Restart the host.
If the same error re-occurs after you thought you had resolved the problem,
go to the subsection
on page 5-7

Contacting your HDLM Vendor or Maintenance Company

If the error cannot be resolved, contact your HDLM vendor or maintenance
company, and report the information that was collected by the DLMgetras
utility.

What To Do for Other Errors

When the cause of an error may be related to HDLM but is neither a path
error nor an HDLM program error, execute the DLMgetras utility to collect the
HDLM error information, and then report the collected information to the
HDLM vendor or maintenance company. For details about the DLMgetras
utility and the information it collects, see
HDLM Error Information on page
6-30.
4-14.
Contacting your HDLM Vendor or Maintenance Company
Troubleshooting
Hitachi Dynamic Link Manager User Guide (for AIX(R))
8 Messages on page
view (Displays Information)
DLMgetras Utility for Collecting
7-4.
8-1.
Starting the HDLM
5-7