IBM BladeCenter T Type 8730 Hardware Maintenance Manual
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IBM BladeCenter T Type 8730 Hardware Maintenance Manual

IBM BladeCenter T Type 8730 Hardware Maintenance Manual

Ibm server hardware maintenance manual and troubleshooting guide
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BladeCenter T Type 8720 and 8730
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Summary of Contents for IBM BladeCenter T Type 8730

  • Page 1: Troubleshooting Guide

    BladeCenter T Type 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 3 BladeCenter T Type 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 4 Before using this information and the product it supports, be sure to read Appendix C, “Notices,” on page 157. Sixth Edition (August 2006) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: About This Manual

    Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen. Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione. © Copyright IBM Corp. 2004 ® Type 8720 and 8730.

  • Page 6: Online Support

    You can download the most current diagnostic, H8 flash, and device driver files from http://www.ibm.com/pc/support on the World Wide Web. Support telephone numbers View support telephone numbers at http://www.ibm.com/planetwide/ on the World Wide Web. BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 7: Table Of Contents

    Using Remote Deployment Manager Version 4.11 Update 3 or later ..33 Using IBM Director ..... . . 33 Communicating with the IBM Director software .
  • Page 8 Blower error messages ..... 100 Power error messages Blade server error messages ....101 KVM error message Switch error messages .
  • Page 9 Getting help and information from the World Wide Web Software service and support ....112 Hardware service and support ....112 Appendix B.
  • Page 10 viii BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 11: Chapter 1. General Information

    The BladeCenter T unit uses blade servers, switches, and other components that are common to the IBM BladeCenter product line. This common component strategy makes it ideal for applications in telecommunications networks that need high levels of computing power and access to common off-the-shelf middleware packages that are used in IT data centers.
  • Page 12 Record information about your BladeCenter T unit in the following table. You will need this information when you register your BladeCenter T unit with IBM. Product name Machine type (8720 or 8730) Model number Serial number The serial number and model number are located in three places on the BladeCenter T unit: v Top of the BladeCenter T unit.

  • Page 13: Related Publications

    Important: Do not place the label on the blade server itself or in any way block the ventilation holes on the blade server. Related publications This Hardware Maintenance and Troubleshooting Guide is provided in Portable Document Format (PDF). It contains information to help you solve the problem yourself or to provide helpful information to a service technician.

  • Page 14: Notices And Statements Used In This Book

    Notices and statements used in this book The caution and danger statements that appear in this book are also in the multilingual Safety Information book, which is on the IBM BladeCenter T Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information book.

  • Page 15: Features And Specifications For The Bladecenter T Type 8720 Unit

    Upgradeable microcode: v management module firmware v I/O-module firmware (not all I/O module types) v Blade server service processor firmware (BIOS, service processor) Size (8 U): v Height: 349.25 mm (13.75 in. or 8 U) v Depth: 508 mm (20 in.) from front of chassis to rear I/O connector plane Maximum depth: 600 mm (23.62 in.)
  • Page 16 2. For information about which types of I/O modules can be installed in which I/O-module bays, see “I/O modules” on page 19. 3. The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, and CD-ROM drive.

  • Page 17: Features And Specifications For The Bladecenter T Type 8730 Unit

    Features and specifications for the BladeCenter T Type 8730 unit The following table provides a summary of the features and specifications of the BladeCenter T Type 8730 unit. Table 2. BladeCenter T Type 8730 features and specifications Media tray (on front): v DVD/CD-RW drive: slim IDE v Two Universal Serial Bus (USB) v2.0...
  • Page 18 2. For information about which types of I/O modules can be installed in which I/O-module bays, see “I/O modules” on page 19. 3. The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, and CD-ROM drive.

  • Page 19: Major Components Of The Bladecenter T Types 8720 And 8730 Unit

    (4 units) Attention: either a module or a filler module; each blade bay must contain either a blade server or a filler blade. Front view This section identifies the components, controls, and LEDs on the front of your BladeCenter T unit.

  • Page 20: Management Module Controls And Indicators

    These management-module controls and indicators provide status information about the management module and remote management connection. For additional information, see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter T Documentation CD. Serial port Power LED Management module LEDs: These LEDs provide status information about the management module and remote management connection.

  • Page 21: Media Tray

    BladeCenter components over a serial line through the command-line interface (CLI) user-interface. This port provides access and redirection to the serial-over-LAN (SOL) interface of any processor blade server. For example, you can connect a laptop device to the serial connector and use a terminal-emulator program to configure the assorted IP addresses, user accounts, and other management settings through the CLI user-interface.
  • Page 22 System status LEDs: The LEDs on this part of the panel provide status information for the BladeCenter T unit. v Power: When continuously lit, this green LED indicates the presence of power in the BladeCenter T unit. The LED turns off when the power source is interrupted. Attention: present in the BladeCenter T unit.

  • Page 23: Power Modules

    Power modules AC power module AC in LED DC out LED Error LED Power module LEDs: Each power module has three LEDs to indicate the status of the power module. v AC (or DC) in: When continuously lit, this green LED indicates that the input power source is working.
  • Page 24 Table 3. Power module LEDs (continued) DC IN or AC IN BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide ! (Error) DC OUT (amber) Description and action Off or On* There is an input power problem. Possible causes: v There is no power to the power module.

  • Page 25: Rear View

    Rear view This section identifies the components and indicators on the rear of the BladeCenter T unit. KVM module Blower module 2 Blower module 4 Blower modules The blower modules are hot-swap units that are installed into the rear of the system.
  • Page 26 KVM (keyboard, video, mouse) module indicators and input/output connectors The KVM module is a hot-swap module that is installed on the rear of the BladeCenter T unit and is held in place by captive thumbscrews. This module contains two PS/2 connectors for the keyboard and mouse, a system-status panel, and an HD-15 video connector.
  • Page 27 Use this connector to connect a PS/2 mouse to the BladeCenter T unit. v Video connector: The BladeCenter T KVM module contains one standard video connector. The integrated video controller on each blade server is compatible with SVGA and VGA and communicates through this video port.
  • Page 28 The network management station, through these connectors, can access control functions running in the management module, the service processor on each blade server, or within each switch module. However, it cannot use these ports to communicate with application programs running in the blade servers. The...

  • Page 29: Bladecenter T Unit Power, Controls, And Indicators

    Note: The service processor, management module, or systems-management Table 4. Alarms connector pinout Pin # Description Minor alarm reset + Minor alarm reset - Major alarm reset + Major alarm reset - Critical alarm normally open Critical alarm normally closed Critical alarm common Minor alarm normally open The electrical specifications for the alarms connector are as follows:...
  • Page 30 Management module v I/O modules 6. Install the blade servers or filler modules in all of the blade server bays before you power on any of the blade servers. See “Removing and installing a blade server or filler module” on page 64 for detailed instructions. Make sure that the power LED on each blade server is flashing.

  • Page 31: Shutting Down The Bladecenter T Unit

    BladeCenter T unit modules. See the Installation and User’s Guide for your blade server on the IBM Documentation CD that comes with the blade server for the location of the blade server LEDs.
  • Page 32 Off position or removing the fuses as applicable. Make sure that both circuits are disconnected or turned off. If you have a BladeCenter T Type 8730 (ac-power) unit, disconnect all power cords on the BladeCenter T unit from the ac power distribution unit (PDU).

  • Page 33: Chapter 2. Configuring The Bladecenter T Unit

    The JVM Plug-in is available at the Java Web site at http://www.java.com/. v Microsoft v Netscape Navigator 4.72, or later (version 6 is not supported) v Mozilla version 1.3, or later © Copyright IBM Corp. 2004 management port. ® Internet Explorer 5.5 (with latest Service Pack installed), or later ™...
  • Page 34 Changing ownership of the CD-ROM drive and USB ports. (The CD-ROM drive in the BladeCenter T unit is viewed as a USB device by the blade server operating system.) v Activating On Demand blade servers.

  • Page 35: Setting Up The Remote Connection

    Ethernet switch. The right Ethernet port on the LAN module is driven by management module 1, and the left Ethernet port of the LAN module is driven by management module 2. Rear of BladeCenter T type 8730 unit Cross-over Ethernet cable...

  • Page 36: Management And Configuration Program

    (DHCP) server on the network, the host name, IP address, gateway address, subnet mask, and DNS server IP address are set automatically. v If the DHCP server does not respond within 2 minutes after the port is connected, the management module uses a default IP address of 192.168.70.125 and subnet mask of 255.255.255.0.

  • Page 37: Starting The Management And Configuration Program

    Starting the management and configuration program Complete the following steps to start the management and configuration program: 1. Open a Web browser. In the address or URL field, type the IP address or host name that is defined for the management-module remote connection (see “Setting up the management and configuration program”...

  • Page 38: Setting Management And Configuration Program Options

    Setting management and configuration program options From the management and configuration program main menu, you can select settings that you want to view or change. The navigation pane (on the left side of the management module window) contains navigational links that you use to manage the BladeCenter T unit and check the status of the components (modules and blade servers).

  • Page 39: Saving And Restoring The Configuration File

    module automatically when needed). Otherwise, configure the DHCP setting as you prefer. You must configure the static IP address only if DHCP is disabled. – IP address - The IP address for the management module. The IP address must contain four integers from 0 through 255, separated by periods, with no spaces or consecutive periods.

  • Page 40: Supporting Ethernet Failover

    Module Tasks ” Management ” Advanced Management ” Start Telnet/Web Session in the navigation pane). Important: For a remote management station, such as a management server, to communicate with the switch modules in the BladeCenter T unit, the management port of the switch module must be on the same subnet as the management module.

  • Page 41: Bladecenter T Networking Guidelines

    Ethernet switches. You do not need to set any jumpers or configure the controller for the blade server operating system. However, you must install a device driver on the blade server to enable the blade server operating system to address the Ethernet controller.
  • Page 42 A typical, preferred BladeCenter T network topology is shown in the following illustration. See the IBM Eserver BladeCenter T Planning and Installation Guide for more information and other topologies and guidelines. In this configuration, each BladeCenter T unit contains two Ethernet switch modules and one management module.

  • Page 43: Using Remote Deployment Manager Version 4.11 Update 3 Or Later

    Console main window) that represents the BladeCenter T unit. If the BladeCenter T management-module IP address is known, the network administrator can create an IBM Director managed object for the unit. If the IP address is not known, the IBM ®...
  • Page 44 Ethernet port on the management module) and create a managed object for the unit. For the IBM Director software to discover the BladeCenter T unit, your network must initially provide connectivity from the IBM Director server to the BladeCenter T management-module Ethernet port.

  • Page 45: Chapter 3. Diagnostics

    BladeCenter T unit. The Real Time Diagnostics software is available from the IBM Support Web site at http://www.ibm.com/pc/ support. It is run from the IBM Director Management Console window (under the BladeCenter T task in the Task panel).
  • Page 46 19 for the location of error LEDs; see the documentation that comes with your blade server for the location of error LEDs on the blade). If the component is a module, replace the module. If the component is a blade server with its system-error LED lit, follow the instructions in the documentation that comes with the blade server to isolate and correct the problem.

  • Page 47: Chapter 4. Setting Up The Bladecenter T Hardware

    Preparing and making ac or dc power connections before installing the BladeCenter T modules, options, and blade servers. v System reliability considerations. v Handling static-sensitive devices and the use of the electro-static discharge (ESD) connector. © Copyright IBM Corp. 2004 ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

  • Page 48: Preparing For System Power

    Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. v Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that you can remove or install the component while the BladeCenter T unit is running.

  • Page 49: System Reliability Considerations

    Each of the drive bays in a blade server storage expansion option has either a hot-swap drive or a filler panel installed. v Each of the PCI slots in a blade server PCI I/O expansion option has either a PCI adapter or a PCI filler bracket installed v A removed hot-swap module or drive is replaced within 1 minute of removal.

  • Page 50: Handling Static-Sensitive Devices

    Handling static-sensitive devices Attention: avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. Use an ESD wrist strap and the ESD connectors on the BladeCenter T unit. Electrostatic discharge (ESD) is the release of stored static electricity that can damage electric circuits.
  • Page 51 The KVM module and media tray supply I/O (CD-ROM drive, USB ports, keyboard, video, and mouse) that is available to all the blade servers that support those I/O functions, selected by any one blade server at a time. Attention: To help ensure proper cooling, performance, and system reliability, make sure that each of the module bays on the front and rear of the BladeCenter T unit has a module or filler module installed.

  • Page 52: Preinstallation Steps

    Preinstallation steps Before you begin, read the documentation that comes with your module or option. Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.

  • Page 53: Removing And Installing The Bezel Assembly

    Removing and installing the bezel assembly The BladeCenter T unit comes with a bezel assembly containing a removable and replaceable air filter. There are software features in the management-module that detect a clogged filter and generate system alerts based on the severity of the airflow reduction.

  • Page 54: Installing The Bezel Assembly

    Installing the bezel assembly Complete the following steps if you are installing the bezel assembly at the front of the BladeCenter T unit: 1. Ensure that the bezel lock is open; then, insert the bottom bezel hooks into the bezel slots at the bottom of the BladeCenter T unit. 2.
  • Page 55 1. Remove the bezel from the front of the BladeCenter T unit (see “Removing the bezel assembly” on page 43 for instructions). 2. Place the bezel front-side down on a work surface. 3. Remove the air-filter retainer by pulling the retainer upwards and off the ball-stud fasteners on the bezel.

  • Page 56: Removing And Installing Power Modules

    Removing and installing power modules The BladeCenter T unit is separated into two power domains. To support devices in power domain B, a power-supply module option (consisting of two power modules) must be installed. The following table summarizes the modules that are powered by each power domain.

  • Page 57: Removing A Power Module

    (See the documentation that comes with the blade server for instructions for shutting down the blade server operating system and turning off the blade server.) Chapter 4.

  • Page 58: Installing A Power Module

    2. Grip the power-module handle with one hand and slowly pull the power module out of the bay. Use your other hand to support the bottom of the power module as you pull the power module out from the bay. Attention: You must support the weight of the power module.

  • Page 59: Removing And Installing The Media Tray

    Removing and installing the media tray The media tray is a hot-swap unit that is installed in the front of the BladeCenter T unit and contains the system-status panel, two USB connectors, and the CD-ROM drive. See “Media tray” on page 11 for information about the system-status panel controls and indicators.

  • Page 60: Removing The Media Tray

    Removing the media tray Complete the following steps to remove the media tray in the front of the BladeCenter T unit: 1. Open the two release levers as shown in the illustration. The media tray moves out of the bay approximately 0.6 cm (0.25 inch). 2.

  • Page 61: Removing And Installing Management Modules

    Blade server error and event reporting v Blade server requests for keyboard, mouse, and video v Blade server requests for CD-ROM drive and USB ports The management module also communicates with the I/O modules, power modules, blower modules, and blade servers to detect presence or absence and any error conditions, sending alerts when required.

  • Page 62: Removing A Management Module

    Release latch Removing a management module Notes: 1. If you are removing the only management module in the BladeCenter T unit, to avoid unexpected termination of sessions, stop all management-module local and remote sessions before proceeding. 2. If you are removing the only management module in the BladeCenter T unit, be aware that as soon as you remove the module, the BladeCenter T blowers will increase to full speed.

  • Page 63: Installing A Management Module

    Installing a management module Complete the following steps to install a management module in the BladeCenter T unit: 1. If you are installing a second management module, see the IBM BladeCenter T Management Module User’s Guide for information about management-module redundancy.

  • Page 64: Removing And Installing Blower Modules

    Removing and installing blower modules The BladeCenter T unit comes with four hot-swap blowers for cooling redundancy. The blowers are installed at the rear of the system. The blower speeds vary depending on the ambient air temperature at the front of the BladeCenter T unit. If a blower fails, the remaining blowers increase their speed to cool the BladeCenter T unit and blade servers.

  • Page 65: Removing A Blower Module

    Removing a blower module Use the following instructions to remove a blower at the rear of the BladeCenter T unit. 1. Press the release lever at the end of the release latch and pull the latch to the open position. The blower module moves slightly out of the bay. 2.

  • Page 66: Removing And Installing The Kvm (Keyboard, Video, Mouse) Module

    Removing and installing the KVM (keyboard, video, mouse) module The KVM module is a hot-swap unit that is installed in the rear of the BladeCenter T unit and is held in place by captive thumbscrews. The KVM module provides the electrical and mechanical interface to the BladeCenter T unit for a local keyboard, RGB VGA video monitor, and a mouse.

  • Page 67: Removing The Kvm Module

    Removing the KVM module Complete the following steps to remove the KVM module at the rear of the BladeCenter T unit. 1. Remove the keyboard, mouse, and video cables if any are connected. 2. Fully loosen each thumbscrew counterclockwise. 3. Hold the KVM module by both thumbscrews. 4.

  • Page 68: Removing And Installing The Lan Module

    Removing and installing the LAN module The LAN module is a hot-swap unit that is installed in the rear of the BladeCenter T unit and is held in place by captive thumbscrews. The LAN module provides the electrical and mechanical interface to the BladeCenter T system for the two local area network (Ethernet) connections, as driven from each management module, and the telco external alarms.

  • Page 69: Removing The Lan Module

    Removing the LAN module Complete the following steps to remove a LAN module from the rear of the BladeCenter T unit: 1. Fully loosen each thumbscrew counter clockwise. 2. Grasp the LAN module by both thumbscrews. 3. Carefully pull the LAN module outward from the LAN module bay until you feel it release from the card edge connector on the backplane.

  • Page 70: Removing And Installing I/O Modules

    For blade server communication with the network, the BladeCenter T unit supports up to four hot-swap I/O modules. Table 5 identifies the types of I/O modules that you can install in each I/O-module bay. Go to the IBM Support Web site at http://www.ibm.com/support/ to see the list of supported I/O modules.
  • Page 71 2. The routing of an Ethernet controller to a particular I/O-module bay depends on the type of blade server. You can verify which Ethernet controller is routed to which I/O-module bay by using the following test: a.

  • Page 72: Removing An I/O Module

    Filler module Removing an I/O module Use the following instructions to remove an I/O module or filler module from the rear of the BladeCenter T unit. 1. Press the release lever at the end of the release latch and pull the latch to the open position.

  • Page 73: Blade Servers

    PCI I/O-expansion Unit option: Some blade servers have a connector for adding an expansion unit, such as an IBM BladeCenter PCI I/O Expansion Unit. The PCI I/O-expansion unit supports up to two PCI-X adapters. The expansion unit is attached directly to the blade server and occupies an additional blade server bay.

  • Page 74: Removing And Installing A Blade Server Or Filler Module

    Removing and installing a blade server or filler module Use the instructions in this section to remove or install a blade server at the front of the BladeCenter T unit. Important: Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences.

  • Page 75: Installing A Blade Server

    Unit installed on it, the blade server and expansion option require an additional adjacent blade bay. b. If you install a blade server or option in bay 5 through 8, you must install power modules in power-module bays 3 and 4.

  • Page 76: Completing The Installation

    BladeCenter T unit and the location of the LEDs on the modules. See the BladeCenter HS20 Installation and User’s Guide on the IBM BladeCenter T Documentation CD for the location of the LEDs on the blade servers.

  • Page 77: Chapter 5. Service Replaceable Units

    Important: The field replaceable unit (FRU) procedures are intended for trained © Copyright IBM Corp. 2004 servicers who are familiar with IBM xSeries products. See the parts listing in Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.

  • Page 78: Dc Terminal Cover With Fasteners

    DC terminal cover with fasteners Complete the following steps to replace the dc terminal cover on the Type 8720 unit. Note: v Read “Installation guidelines” on page 37. v Read the safety notices at ″Safety information″ on page 113. v Read “Handling static-sensitive devices” on page 40. 1.

  • Page 79: Ac Rear Panel

    AC rear panel Complete the following steps to replace the ac rear panel located at the rear of the unit. Note: v Read “Installation guidelines” on page 37. v Read the safety notices at ″Safety information″ on page 113. v Read “Handling static-sensitive devices” on page 40. 1.

  • Page 80: Dc Rear Panel

    10. If you have no other replacement procedures to perform at the rear of the system, re-install the LAN module (see “Installing the LAN module” on page 59) and the KVM module (see “Removing and installing the KVM (keyboard, video, mouse) module” on page 56). 11.

  • Page 81: Upper Flex Circuit Assembly

    9. Position the new dc rear panel so that it aligns with the dc power terminals on the system. Make sure that the dc rear panel is well seated on the system. 10. Using a screwdriver, tighten the three captive fasteners on the new dc rear panel.

  • Page 82: Lower Flex Circuit Assembly

    7. Carefully remove the old upper flex circuit assembly by placing your fingers under the lower edge of the assembly and pulling the unit out of the chassis. 8. Remove the new upper flex circuit assembly from the packaging. 9. Align the assembly so that the stamped position identifier ″Top″ is facing you. 10.
  • Page 83 2. For Type 8720 systems, remove the dc terminal covers and power connections to each of the dc terminals. For Type 8730 systems, remove each power cord from the input power connections on the rear of the BladeCenter T unit. 3.
  • Page 84 17. Start up the system (see “Starting the BladeCenter T unit” on page 19). BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 85: Docking Board/Blower Housing Assembly - (Dc Type 8720 And Ac Type 8730)

    Docking board/blower housing assembly - (dc Type 8720 and ac Type 8730) Complete the following steps to replace the docking board/blower housing assembly. Note: v Read “Installation guidelines” on page 37. v Read the safety notices at ″Safety information″ on page 113. v Read “Handling static-sensitive devices”...
  • Page 86 12. Grab the housing by the housing frame above and below the power inlet receptacles, and carefully pull the housing out from the system chassis. 13. Remove the new docking board/blower housing assembly from its packaging. 14. Align the new assembly at the rear of the unit so that the connectors on the assembly align with the connectors on the backplane, and carefully position and push in the assembly until it is firmly seated in the system chassis.

  • Page 87: Rear Chassis Stiffener Bracket

    Rear chassis stiffener bracket Complete the following steps to replace the rear chassis stiffner bracket. Note: v Read “Installation guidelines” on page 37. v Read the safety notices at ″Safety information″ on page 113. v Read “Handling static-sensitive devices” on page 40. 1.
  • Page 88 10. Pull the old rear chassis stiffner bracket off the chassis. 11. Remove the new rear chassis stiffner bracket from its packaging. 12. Align the stiffner bracket with the ″Up″ arrow pointing upwards. 13. Position the bracket on the chassis, and tighten the four captive fasteners. 14.

  • Page 89: Backplane

    Backplane Complete the following steps to replace the backplane in your BladeCenter T unit Note: v Read “Installation guidelines” on page 37. v Read the safety notices at ″Safety information″ on page 113. v Read “Handling static-sensitive devices” on page 40. 1.
  • Page 90 15. Loosen and remove the six non-captive screws that mount the old backplane to the chassis. 16. Holding the backplane at the top near the guide pins, pull the backplane out and off of the guide pins. Set the old backplane aside. 17.

  • Page 91: Backplane Insulator

    Backplane insulator Complete the following steps to replace the backplane insulator. Note: v Read “Installation guidelines” on page 37. v Read the safety notices at ″Safety information″ on page 113. v Read “Handling static-sensitive devices” on page 40. 1. Perform steps 1 on page 79 through 15 on page 80 in “Backplane” on page 79. When you have completed these steps, go to step 2 of this procedure.

  • Page 92: Air Damper

    4. Remove the media tray at the front of the unit (see “Removing the media tray” on page 50). 5. Remove the server blades and fillers from the front of the unit (see “Removing a blade server” on page 66).
  • Page 93 Spring 7. Use tape to hold the air dampers above and below the empty air damper slot in the open position. This will provide more room to install the air damper and reduce the chance of breaking additional air dampers. 8.
  • Page 94 11. Hold the air damper angled slightly towards the back of the server; then, pull the air damper towards the center of the chassis until the pins on the air damper snap into the slots located on the back side of the air damper slot.

  • Page 95: Mechanical Chassis

    5. Remove the media tray at the front of the unit (see “Removing the media tray” on page 50). 6. Remove the server blades and fillers from the front of the unit (see “Removing a blade server” on page 66).
  • Page 96 19. Holding the backplane at the top near the guide pins, pull the backplane out and off of the guide pins. 20. Remove the backplane insulator. 21. Remove the old mechanical chassis, and set it aside. 22. Remove the new mechanical chassis from its packaging, and set it into position to reassemble all the parts.
  • Page 97 38. Install the power modules at the front of the unit (see “Installing a power module” on page 48). 39. Install the blade servers (see “Removing and installing a blade server or filler module” on page 64). 40. Install the I/O modules (see “Removing and installing I/O modules” on page 60).
  • Page 98 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 99: Chapter 6. Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. A removed hot-swap module or drive must be replaced within one minute of removal.
  • Page 100 Blade server problem Blade servers turn off for no All blade bays must have a blade server, expansion unit, or filler blade in them. Blade apparent reason. bays that do not have these items installed or have them installed improperly disturb airflow in the BladeCenter T unit with an adverse effect on BladeCenter T unit cooling.
  • Page 101 If a firmware update is taking place on the blade server, do not switch the media tray to another blade server. Linux does not install from v If you try to install Red Hat Linux to the blade server IDE drive, Linux does not the BladeCenter T CD-ROM install.
  • Page 102 8.0 display settings. rate falls somewhere between 50Hz and 60Hz. The remote console does not work for a blade server running SuSE with a display refresh rate other than exactly 60Hz. The message “eServer/No video available” displays. Other operating systems do not exhibit the problem.
  • Page 103 (>1) in the ping request, and ignore the first ping response from that request. See the IBM 4-Port Gb Ethernet Switch Module for BladeCenter T Installation Guide for instructions on how to ping through the Telnet interface.
  • Page 104 Sometimes when switching ownership of the KVM to a blade server, the video for the when using an operating blade server appears almost immediately, but it takes up to 10 or 20 seconds for the system that does not have mouse and keyboard to be usable.
  • Page 105 Monitor problems The monitor works when you See the IBM 4-Port Gb Ethernet Switch Module for BladeCenter T Installation Guide start the BladeCenter T unit, for instructions on how to ping through the Telnet interface. but goes blank when you...
  • Page 106 Monitor b. KVM module Note: Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions. and diskette drives is at least 76 mm (3 in.).
  • Page 107 SuSE installation. You will need to select the mouse manually. Download the latest operating system installation instructions for your operating system from the IBM Support Web page at http://www.ibm.com/pc/support/. The steps for selecting the mouse are described in the instructions for your operating system.

  • Page 108: Light Path Diagnostics Leds

    – If the error LED is on a module, follow the instructions for the module in this table. – If the error LED is on a blade server, see the documentation that comes with the blade server.
  • Page 109 – If the error LED is on a module, follow the instructions for the module in this table. – If the error LED is on a blade server, see the documentation that comes with the blade server. v If your BladeCenter T unit has only one management module: 1.

  • Page 110: Temperature Error Messages

    Temperature error messages Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which components should be replaced by a field service technician. Message Power supply x temperature fault Power supply x temperature warning Switch x temperature fault System over abbient temperature Switch x temperature fault...

  • Page 111: Blade Server Error Messages

    Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which components should be replaced by a field service technician. Message Blade server x was installed Blade server x was removed Action Reinstall power supply x.

  • Page 112: Kvm Error Message

    Ensure that all blade servers in the blade center are supported by the management module. Action 1. Reseat the blade server. 2. Reseat the KVM module. 3. Reflash the blade server H8 firmware. 4. Replace the blade server. 5. Replace the KVM module. 6. Replace the midplane. Action 1.

  • Page 113: Management-Module Error Messages

    Information only. Failed attempt to log into the management module. Failed attempt to log into the management module. Failed to get IP address by DHCP server. Check the DHCP server connection and settings. Unsuccessful attempt to access the management module in command mode.

  • Page 114: Bus Error Messages

    1. When troubleshooting a BladeCenter T problem, you must determine if the problem is actually a blade server problem. v If the BladeCenter T unit contains more then one blade server installed and only one of the blade servers exhibits the symptom, most likely it is a blade server problem.

  • Page 115: Problem Determination Tips

    Complete the following steps to remove the components. 1. Shut down the operating system on all blade servers. 2. Turn off the blade servers; then, open the release lever on each blade server, and slide it out of the bay approximately 1 inch.
  • Page 116 v Operating system software — type and version level Note: To eliminate confusion, identical systems are considered identical only if they: 1. Are the exact machine type and models 2. Have the same BIOS level 3. Have the same adapters/attachments in the same locations 4.

  • Page 117: Chapter 7. Parts Listing, Bladecenter T Type 8720 And 8730

    Power supply module, 1300 watt - DC (8720 model 2Rx) Power supply, 1300 watt - AC (8730 model 1Rx) Power supply, 1300 watt - AC (8730 model 2Rx) Power supply filler (model 1Rx) Power supply filler (model 2Rx) © Copyright IBM Corp. 2004 se rv FRU No. CRU/FRU 90P3716...

  • Page 118: Type 8720 And 8730 - Rear View

    Index System (Eserver BladeCenter T Type 8720 and 8730) 2-Post rack mount kit (8720 model 1Rx) 2-Post rack mount kit (model 2Rx) 4-Post rack mount kit (8720 model 1Rx) 4-Post rack mount kit (model 2Rx) 73.4 GB hard disk drive (option) Carrier kit model 2Rx) v Interposer card v Plastic DVD/CD...
  • Page 119 Index System (Eserver BladeCenter T Type 8720 and 8730) Switch filler (model 2Rx) Blower module (model 1Rx) Blower module (model 2Rx) Docking board/blower housing assembly - DC (8720 model 1Rx) Docking board/blower housing assembly - DC (8720 model 2Rx) Docking board/blower housing assembly - AC (8730 model 1Rx) Docking board/blower housing assembly - AC (8730 model 2Rx) Upper flex circuit assembly (model 1Rx) Upper flex circuit assembly (model 2Rx)
  • Page 120 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 121: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your BladeCenter T unit, and whom to call for service, if it is necessary.

  • Page 122: Software Service And Support

    Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/...

  • Page 123: Appendix B. Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 124: Electrical Safety

    To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment.

  • Page 125: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 126: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 127: Grounding Requirements

    Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 128 Statement 1 DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product.
  • Page 129 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 130 Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 131 Always replace the blade cover before installing the blade. Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 132 Instrução 1 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque: v Não conecte ou desconecte cabos e não realize instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. v Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.
  • Page 133 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 134 Instrução 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
  • Page 135 Instrução 20 CUIDADO: Para prevenir acidentes, antes de erguer a unidade, remova todas as láminas para reduzir o peso. Instrução 21 CUIDADO: A energia é uma ameaça quando a låmina estiver conectada à fonte de alimentação. Sempre substitua a cobertura da låmina antes de efetuar a instalação. Appendix B.
  • Page 136 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 137 Laser Klass 1. Appendix B. Related service information...
  • Page 138 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 139 Appendix B. Related service information...
  • Page 140 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 141 Appendix B. Related service information...
  • Page 142 Luokan 1 Laserlaite BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 143 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 144 Notice n° 1 DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation peut être dangereux. Pour éviter tout risque de choc électrique: v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage. v Branchez tous les cordons d’alimentation sur un socle de prise de courant correctement câblé...
  • Page 145 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 146 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
  • Page 147 á une source d’alimentation. Remettez toujours en place le carter du Serveur lame avant d’installer le Serveur lame. Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt.
  • Page 148 Hinweis 1 VORSICHT Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 149 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 150 Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
  • Page 151 Stromschlags. Bringen Sie die Abdeckung der Blades immer an, bevor Sie sie installieren. Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 152 Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare il pericolo di scosse elettriche: v Non collegare o scollegare i cavi, non effettuare l’installazione, la manutenzione o la riconfigurazione di questo prodotto durante i temporali. v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza.
  • Page 153 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 154 Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità.
  • Page 155 Avviso 20 ATTENZIONE: Per evitare incidenti, prima di sollevare l’unità, rimuovere tutte le lame in modo da ridurre il peso. Avviso 21 ATTENZIONE: Quando la lama è collegata alla sorgente elettrica è presente una tensione pericolosa. Sostituire sempre il coperchio della lama prima di installarla. Appendix B.
  • Page 156 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 157 Appendix B. Related service information...
  • Page 158 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 159 Appendix B. Related service information...
  • Page 160 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 161 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 162 Declaración 1 PELIGRO La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial. Para evitar una descarga eléctrica: v No conecte ni desconecte ningún cable ni realice las operaciones de instalación, mantenimiento o reconfiguración de este producto durante una tormenta. v Conecte cada cable de alimentación a una toma de alimentación eléctrica con conexión a tierra y cableado correctos.
  • Page 163 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 164 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
  • Page 165 PRECAUCIÓN: Para prevenir ferimentos pessoais, antes de levantar a unidade retire todas as låminas para diminuir o peso. Declaración 21 PRECAUCIÓN: Existe energia perigosa quando a låmina está ligada à fonte de alimentação. Substitua sempre a cobertura da låmina antes de instalar a mesma. Appendix B.
  • Page 166 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 167: Appendix C. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 168: Trademarks

    BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide Active Memory Active PCI Active PCI-X Alert on LAN BladeCenter C2T Interconnect Chipkill EtherJet e-business logo FlashCopy IBM (logo) IntelliStation NetBAY Netfinity NetView OS/2 WARP Predictive Failure Analysis ServeRAID ServerGuide ServerProven...

  • Page 169: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 170: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 171: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 172: Power Cords

    Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 173 IBM power cord part number Used in these countries and regions 14F0033 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,...
  • Page 174 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 175: Index

    Ethernet 18 Ethernet, remote management and console 18 input/output 18 keyboard 17 KVM module 17 PS/2 mouse 17 remote management 18 © Copyright IBM Corp. 2004 connector (continued) serial 11 telco alarms 18 USB 12 video 17 cooling 5, 7...
  • Page 176 12, 16 major 12, 16 minor 12, 16 blower 15 blower module 15 Ethernet activity 18, 26 Ethernet-link status 18, 26 front of server 11 front view 9 KVM module 16 LAN module 18 location 12 management module 10 active 10...
  • Page 177 95 power 97 problem solving 35 problems expansion enclosure 97 option 97 Programs IBM Director 33 management and configuration 26 Remote Deployment Manager 33 rack, installing BladeCenter in 37 remote connection 25 remote management connector 18 removing bezel 45...
  • Page 178 telco alarms connector 18 temperature 5, 7 trademarks 158 troubleshooting charts 89 United States electronic emission Class A notice 160 United States FCC Class A notice 160 USB connectors 12 utility, Configuration/Setup 26 video connector 17 Web browsers, supported 23 weight 5, 7 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 180 Part Number: 25K8107 (1P) P/N: 25K8107...

This manual is also suitable for:

87302ruBladecenter t 8720Bladecenter t 8730

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