Page 1 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide Part Number: 30-A629D674-003 Published: July 2023 Edition: 3...
Page 2: Revision History
HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
Page 3 E3.S drive bay numbering 4 SFF drive controller cabling 4 E3.S drive controller cabling GPU riser cabling HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 30-A629D674-002 April 2023 Added new spare parts to the following topics: Power supply spare parts...
Page 4 Table of contents Table of contents Customer self repair Illustrated parts catalog Mechanical components Access panel spare part Front bezel spare part LFF drive configuration middle cover spare part Drive blank spare parts Drive bay blank spare parts M.2 air baffle spare part Left chassis ear spare part Optical drive bay blank spare part DIMM guard spare parts...
Page 5 Chassis intrusion detection switch spare part HPE NS204i-u Boot Device spare parts Front USB and display port and optical drive spare parts Ethernet adapter spare part Removal and replacement procedures Safety considerations Electrostatic discharge Symbols on equipment Rack warnings and cautions...
Page 6 Removing and replacing the middle cover Removing and replacing a DIMM Removing and replacing a DIMM guard Removing and replacing a DIMM blank Removing and replacing the M.2 air baffle Removing and replacing the left chassis ear Removing and replacing the front I/O and right chassis ear assembly Accelerator replacement Removing and replacing an accelerator from the GPU riser cage Removing and replacing an accelerator from the rear riser cage...
Page 7 HPE NS204i-u Boot Device replacement Removing and replacing the boot device cage assembly Removing and replacing a boot device carrier without the security cover installed Removing and replacing a boot device drive without the security cover installed Removing and replacing a boot device carrier with a security cover installed...
Page 8 E3.S drive bay numbering Drive backplane naming Fan numbering Fan and heatsink requirements HPE Trusted Platform Module 2.0 HPE Trusted Platform Module 2.0 guidelines BitLocker recovery key/password retention guidelines HPE NS204i-u Boot Device components HPE NS204i-u Boot Device LED definitions Cabling...
Page 9 Environmental specifications Mechanical specifications Power supply specifications HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1000 W Flex Slot Titanium Hot-plug Power Supply HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply...
Page 10: Customer Self Repair
à utiliser. Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur Agrée local. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 11 Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 12 Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Optioneel Als u echter Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 13 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 14 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 15 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 16 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 17: Illustrated Parts Catalog
Server options Server options Mechanical components Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 18 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 19 Energy pack retention latch spare part Cable management arm spare parts Cable management arm spare parts Power supply blank part Power supply blank part Rack rail spare parts Rack rail spare parts HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 20: Access Panel Spare Part
LFF drive blank 809955-001 SFF drive blank 670033-001 E3.S drive blank P52488-001 This is a miscellaneous blank spare kit; only the component blanks listed in this table are used in this server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 21 Description Spare part number Spare part number Optical drive bay blank 707300-001 For more information on the removal and replacement procedures, see: Removing and replacing an optical drive bay blank . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 22: Cable Management Arm Spare Parts
Description Spare part number Spare part number HPE cable management arm for friction rack rail #1, #2, #3 or #5 P38900-001 HPE cable management arm for friction rack rail #7 or #9 P22820-001 For more information on the removal and replacement procedures, see Removing and replacing the cable management arm .
Page 23: Miscellaneous Blank Spare Parts
For more information on the removal and replacement procedures, see: Removing and replacing an OCP slot blank Removing and replacing the serial port blank Removing and replacing a fan blank Removing and replacing a universal media bay blank HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 24: System Components
System components System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 25: Power Supply Spare Parts
System board spare part Drive cable spare parts Drive cable spare parts Power cord spare part Power cord spare part Power supply spare parts Power supply spare parts Customer self repair: Mandatory Mandatory HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 26: Drive Backplane Spare Parts
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 866729-001 (94% efficiency) HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply P39385-001 HPE 1000 W Flex Slot Titanium Hot-plug Power Supply P44412-001 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply P18510-001 For more information on the removal and replacement procedures, see Removing and replacing a flexible slot power supply .
Page 27: Dimm Spare Parts
For more information on the removal and replacement procedures, see Removing and replacing a DIMM . Heatsink spare parts Heatsink spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Standard heatsink P53219-001 Customer self repair: Optional Optional HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 28: Processor Spare Parts
Spare part number Performance heatsink P58507-001 For more information on the removal and replacement procedures, see: Removing a heatsink Replacing a heatsink Processor spare parts Processor spare parts Customer self repair: Optional Optional HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 29 Intel Xeon Silver 4416+, 2.1 GHz, 20C,165 W P60434-001 For more information on the removal and replacement procedures, see: Removing a processor Installing a processor Fan board spare part Fan board spare part Customer self repair: Mandatory Mandatory HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 30: System Battery Spare Part
The system board assembly for the 4 SFF and 8 E3.S drive P65761-001 configuration includes: System board Metal subpan For more information on the removal and replacement procedures, see: Removing the system board assembly Installing the system board assembly HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 31 8 SFF drive port 1 and port 2 to the OCP port P53979-001 P58516-001 8 SFF drive port 1 or port 2 to a primary riser P45611-001 P53222-001 type-p controller 4 SFF signal cable P45610-001 Customer self repair: Optional Optional HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 32: Server Options
142258-002 Server options Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 33 Front USB and display port and optical drive spare parts GPU riser spare part GPU cable spare parts Storage controller spare parts Storage controller power cable spare part HPE HPE NS204i-u Boot Device spare part Ethernet adapter spare part HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 34: Energy Pack Spare Parts
Description Spare part number Spare part number HPE 96 W Smart Storage Battery with 145 mm (5.7-inch) cable 878643-001 HPE Smart Hybrid Capacitor with 145 mm (5.7-inch) cable P07473-001 For more information on the removal and replacement procedures, see Removing and replacing an energy pack .
Page 35 One-slot PCIe5 x16 riser board P58505-001 x8 re-timer PCIe card P24035-001 x16 re-timer PCIe card P24041-001 Customer self repair: Optional Optional Description Description Spare part number Spare part number GPU riser P60488-001 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 36: Chassis Intrusion Detection Switch Spare Part
This is a miscellaneous cable spare kit; only the cables listed in this table are used in this server. For more information on the removal and replacement procedures, see HPE NS204i-u boot device replacement . Front USB and display port and optical drive spare parts...
Page 37: Removal And Replacement Procedures
Removing and replacing the rack rails Removing and replacing the rack rails Removing and replacing the middle cover Removing and replacing the middle cover Removing and replacing a DIMM Removing and replacing a DIMM HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 38: Safety Considerations
Removing and replacing an internal USB device Removing and replacing an internal USB device System battery replacement System battery replacement Safety considerations Safety considerations Before performing service procedures, review all the safety information. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 39: Electrostatic Discharge
This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for specific details. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 40 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 41 A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 42: Rack Warnings And Cautions
Do not stack anything on top of rail-mounted component or use it as a work surface when extended from the rack. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 43: Server Warnings And Cautions
Do not expose the energy pack to low air pressure as it might lead to explosion or leakage of flammable liquid or gas. Do not expose the energy pack to temperatures higher than 60°C (140°F). After power is disconnected, battery voltage might still be present for 1s to 160s. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 44: Preparation Procedures
Remove the fan Remove the fan wall Remove the fan wall Remove the front energy pack retention latch Remove the front energy pack retention latch Server data backup Server data backup HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 45: Power Up The Server
Customer iLO user name, password, and DNS name iLO configuration settings For servers managed by HPE GreenLake for Compute Ops Management , make sure that you have your HPE GreenLake account ID. For more information, see HPE HPE GreenLake GreenLake for Compute Ops Management Getting Started Guide for Compute Ops Management Getting Started Guide .
Page 46: Open The Cable Management Arm
T-25 Torx screwdriver—This tool is required if the shipping screws located inside the chassis ears are secured. About this task About this task WARNING: WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches. The inner rails could pinch your fingers. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 47: Remove The Front Bezel
Press and hold the rear-end rail-release latches (callout 1), and then slide the server out of the rack until it is fully extended (callout 2). Remove the front bezel Remove the front bezel HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 48 For more information, see the lock documentation. 2. Press the bezel release latch (callout 1), and then pivot the bezel open (callout 2). 3. Release the right side of the bezel from the front panel (callout 3). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 49 7. Remove the access panel . 8. To remove the middle cover from the LFF and the SFF drive configuration, take both sides of the middle cover and detach from the server. LFF drive configuration HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 50 9. To remove the middle cover from a server with the accelerator-optimized configuration: a. Remove the screws (callout 1). b. Take both sides of the middle cover and detach from the server (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 51 Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. 5. Fully extend the server out of the rack . 6. Slide the server completely out of the rack. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 52: Remove The Access Panel
Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. 5. Remove the server from the rack . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 53 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. If an expansion card with internal cables is installed on the riser, disconnect the cables from the card. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 54: Remove The Fan
Remove the two screws (callout 1). Retain the screws for future use. b. Push the riser cage forward and slide it out (callout 2). Remove the fan Remove the fan About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 55 Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 56 Retain the screws and fan wall. These screws will be used to secure the fan wall after replacing or installing the internal component. SFF or 4 LFF drive configuration: 12 LFF drive configuration: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 57 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm . 3. Remove all power: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 58: Removing And Replacing The Front Bezel
Push the latch to detach from the chassis (callout 2). Removing and replacing the front bezel Removing and replacing the front bezel Procedure Procedure 1. If installed, remove the Kensington security lock. For more information, see the lock documentation. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 59: Removing And Replacing The Access Panel
Removing and replacing the access panel Removing and replacing the access panel Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 60 To disengage the access panel from the chassis, press the release button and pull up the latch (callouts 2 and 3). c. Lift the access panel (callout 4). Results Results HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 61 Support the CMA during the removal and replacement procedures. Do not allow the CMA to hang by its own weight during the procedure. Procedure Procedure 1. Open the cable clamps. 2. (Optional) If your CMA has cable straps, unwrap the straps. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 62 Swing the arm away from the mounting rail (callout 2). c. Press and hold the blue PUSH PUSH buttons on the outer and inner tabs and detach from the rack rails (callouts 3 and 4). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 63 1. Back up all server data. 2. If installed, remove the front bezel . 3. Observe the drive LED status and determine if the drive can be removed. 4. Remove the drive. LFF drive HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 64: Removing And Replacing A Drive Blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. If installed, remove the front bezel . 2. Remove the drive blank. LFF drive blank HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 65 Removing and replacing the 8 E3.S drive backplane Removing and replacing the 8 E3.S drive backplane Removing and replacing the 4 LFF drive backplane Removing and replacing the 4 LFF drive backplane HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 66 12. Remove all drives from the 2 SFF drive cage . 13. Disconnect all cables from the drive backplane. Drive power cable Drive controller cable 14. Pull up the release latch (callout 1) and detach the backplane (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 67: Removing And Replacing The 8 Sff Drive Backplane
Removing and replacing the 8 SFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 68 12. Remove all drives . 13. Disconnect all cables from the drive backplane. Drive power cable Drive controller cable 14. Pull up the release latch (callout 1) and detach the backplane (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 69 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm . 3. Remove all power: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 70 9. Remove all drives . 10. Disconnect all cables from the drive backplane. Drive power cable Drive controller cable 11. If locked, unlock the E3.S drive cage. 12. Remove the E3.S drive cage. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 71: Removing And Replacing The 4 Lff Drive Backplane
Removing and replacing the 4 LFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 72 13. Disconnect all cables from the drive backplane. Drive power cable Drive controller cable 14. Remove the 4 LFF drive backplane. Retain the screws. These screws will be used to secure the new drive backplane spare. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 73 Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Remove the server from the rack . 7. Place the server on a flat, level work surface. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 74: Power Supply Warnings And Cautions
Removing and replacing a Flexible Slot power supply Removing and replacing a power supply blank Removing and replacing a power supply blank Power supply warnings and cautions Power supply warnings and cautions HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 75: Removing And Replacing A Flexible Slot Power Supply
Before replacing a power supply, review the following: Power supply warnings and cautions DC power supply warnings and cautions If you are replacing a DC power supply: Make sure that you have a Phillips No.2 screwdriver available. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 76 2. If installed, open the cable management arm. 3. To remove an AC power supply, do the following: a. Release the power cords, wires, and cables from the strain relief strap. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 77 Disconnect the power cord from the power supply. c. Remove the power supply. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 78 4. To remove the DC power supply, do the following: a. Remove the power supply. b. Release the ground, positive return, and negative input wires from the strain relief strap. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 79 Remove the protective cover from the power supply. d. Remove the negative input wire (black) from the -48V slot on the DC power supply. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 80 Remove the positive return wire (red) from the RTN slot on the DC power supply. f. Remove the ground wire (green and yellow) from the DC power supply. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 81: Removing And Replacing A Power Supply Blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. Remove the power supply blank. 2. Immediately install the new power supply blank. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 82 7. If you are replacing the inner rails, do the following: a. Pull and hold the release tab (callout 1). b. Slide the rail towards the front panel and pull it away from the server (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 83 8. To remove the rack mounting rails, do the following: a. In a threaded-hole rack, remove the rail screws. b. Disengage the rail pins from the rack columns (callouts 1 and 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 84 Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 85: Removing And Replacing A Dimm
Handle the PCA only along the edges. Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 86: Removing And Replacing A Dimm Guard
Removing and replacing a DIMM guard Removing and replacing a DIMM guard Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 87 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the DIMM guard. Retain all screws for future use. Left Middle HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 88 5. Do one of the following: a. Extend the server from the rack . b. Remove the server from the rack . 6. Remove the access panel . 7. Remove the DIMM blank. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 89 4. Disconnect all peripheral cables from the server. 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the M.2 air baffle. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 90 8. Remove the left chassis ear: a. Remove left chassis ear screws (callouts 1 and 2). Retain the screws. These screws will be used to secure the new left chassis ear spare. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 91 6. Remove the server from the rack . 7. Place the server on a flat, level work surface. 8. Remove the access panel . 9. Disconnect the front I/O cable from the system board . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 92 Remove the front I/O port assembly from the cage. Retain the screw and the cage. This screw will be used to secure the new front I/O port assembly spare on the cage. LFF drive configuration HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 93 SFF drive configuration 11. Remove the FIO cable from the switch board. a. Remove the screw and the bracket (callouts 1 and 2). b. Remove the switch board (callout 3). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 94 Removing and replacing an accelerator from the GPU riser cage Removing and replacing an accelerator from the GPU riser cage Removing and replacing an accelerator from the rear riser cage Removing and replacing an accelerator from the rear riser cage HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 95 11. Remove the GPU bracket retainer (callouts 1 and 2) and the accelerator (callout 3). Results Results To replace the component, reverse the removal procedure. Removing and replacing an accelerator from the rear riser cage Removing and replacing an accelerator from the rear riser cage HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 96 8. Remove the access panel . 9. Remove the riser cage. 10. Remove the existing rear guide bracket from the accelerator, if installed. 11. Remove the accelerator from the riser cage. Results Results HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 97 9. To remove the rear riser cage, do the following: a. Release the half-turn spring latch (callouts 1 and 2). b. Lift the riser cage off the system board (callout 3). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 98: Removing And Replacing A Riser Board
4. Disconnect all peripheral cables from the server. 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the riser cage. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 99 Do not bend or flex the PCA. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. If installed, open the cable management arm . 4. Remove all power: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 100 10. Remove the accelerator. 11. Flip the riser cage and remove the screw on the bottom. Hold the riser cage on either side with both hands. 12. Remove the GPU riser bracket. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 101 13. Separate the GPU riser bracket: a. Remove the GPU cable divider. b. Remove the two screws (callout 1) and separate the riser cage bracket (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 102 Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver Spudger or any small prying tool About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 103: Removing And Replacing An Energy Pack
Remove the blank (callout 2). Retain the screw and blank for future use. Results Results To replace the component, reverse the removal procedure. Removing and replacing an energy pack Removing and replacing an energy pack HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 104 Results To replace the component, reverse the removal procedure. Removing and replacing the energy pack retention latch Removing and replacing the energy pack retention latch About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 105 Detach the energy pack from the chassis (callout 3). 9. Remove the energy pack retention latch: a. Pull up and hold the latch (callout 1). b. Push the latch to detach from the chassis (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 106 Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 107 To prevent damage, observe antistatic precautions. CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either a riser slot blank or an expansion card installed. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 108: Removing And Replacing A Fan Blank
Detach the expansion card from the riser (callout 2). Results Results To replace the component, reverse the removal procedure. Removing and replacing a fan blank Removing and replacing a fan blank About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 109: Removing And Replacing A Fan
About this task About this task CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 110 Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 111 Removing and replacing a serial port Prerequisites Prerequisites Before you perform this procedure, make sure that you have a hex screwdriver available. About this task About this task Procedure Procedure 1. Power down the server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 112: Removing And Replacing The Serial Port Blank
Removing and replacing the serial port blank Prerequisites Prerequisites Before you perform this procedure, make sure that you have a spudger or any small prying tool available. About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 113 About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 114 Retain the screws. These screws will be used to secure the cage after new optical drive replacement. 12. Remove the optical drive from the drive cage. Retain the screw. This screw will be used to secure the new optical drive spare. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 115 7. Place the server on a flat, level work surface. 8. Remove the access panel . 9. Remove the middle cover . 10. Disconnect the optical drive-M.2 SSD splitter cable from the optical drive . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 116 Results To replace the component, reverse the removal procedure. Removing and replacing the optical drive from the optical drive cage Removing and replacing the optical drive from the optical drive cage HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 117 Front USB and Display port cable 11. Remove the optical drive cage from the universal media bay. Retain the screws. These screws will be used to secure the cage after new optical drive replacement. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 118 Retain the screw. This screw will be used to secure the new optical drive spare. 13. Remove the optical drive bracket. Retain the screws and bracket. These screws will be used to secure the bracket on the new optical drive spare. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 119 Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Remove the server from the rack . 7. Place the server on a flat, level work surface. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 120 8. Remove the optical drive bay blank. LFF drive configuration SFF drive configuration Results Results To replace the component, reverse the removal procedure. Transceiver replacement Transceiver replacement HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 121: Removing And Replacing A Transceiver
Prerequisites Prerequisites Before replacing a transceiver, review the following: Transceiver warnings and cautions Transceiver documentation for specific operational and cabling requirements Procedure Procedure 1. If installed, open the cable management arm. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 122: Heatsink Replacement
See the transceiver documentation for model-specific release mechanism for removing the transceiver. Results Results To replace the component, reverse the removal procedure. Heatsink replacement Heatsink replacement Subtopics Subtopics Removing the heatsink Removing the heatsink Installing the heatsink Installing the heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 123: Removing The Heatsink
Use a T-30 Torx screwdriver to loosen one pair of diagonally opposite screws (callouts 1 and 2), and then loosen the other pair of screws (callouts 3 and 4). Standard heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 124 Performance heatsink 10. Set the anti-tilt wires to the unlocked position. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 125 Do not touch the heatsink fins. Lift the processor-heatsink module straight up from the system board. Standard heatsink Performance heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 126 Carefully lower the dust cover onto the bolster plate guide posts (callout 2). Make sure that the corner holes of the dust cover are properly engaged with the guide posts on the bolster plate. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 127 Hold the processor on its edges, and then remove it from the carrier (callout 2). c. Starting from the pin 1 corner and moving in an opposite manner, disengage the processor carrier release tabs from the heatsink (callouts 1–4). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 128 Lift the processor carrier away from the heatsink. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 129: Installing The Heatsink
THE PINS ON THE PROCESSOR SOCKET AND ON THE PROCESSOR ARE VERY FRAGILE AND EASILY DAMAGED. damage to them might require replacing the system board. Do not touch the pins on the processor socket and the processor. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 130 Align the pin 1 indicator on the processor carrier with that on the processor, and then press on the pair of opposite sides on the TIM breaker lever of the processor carrier until it clicks into place. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 131 Verify that the processor is properly latched on the processor carrier. If not, press the other pair of opposite sides of the processor carrier until it clicks into place. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 132 3. Remove the protective film from the thermal interface material. 4. Set the anti-tilt wires to the locked position. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 133 Lower the heatsink on the processor carrier until the carrier tabs snap into place. There will be an audible click to indicate that the heatsink is properly latched on the processor carrier. Standard heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 134 Performance heatsink 6. Perform the following verification steps: a. Verify that the tabs on the processor carrier are securely latched on the heatsink. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 135 Verify that the pin 1 indicators on the processor and processor carrier are aligned. c. Verity that the processor is properly secured by the carrier snaps. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 136 The posts are keyed so that the module can only be installed one way. Make sure that the module is properly seated on the bolster plate before securing the screws. Standard heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 137 Performance heatsink d. Set the anti-tilt wires to the locked position. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 138 Use a T-30 Torx screwdriver to tighten one pair of diagonally opposite heatsink screws (callouts 1 to 2), and then tighten the other pair of heatsink screws (callouts 3 to 4). Standard heatsink Performance heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 139 11. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 12. If installed, close the cable management arm. 13. Power up the server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 140: Processor Replacement
1. Power down the server. 2. If installed, open the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 141 Use a T-30 Torx screwdriver to loosen one pair of diagonally opposite screws (callouts 1 and 2), and then loosen the other pair of screws (callouts 3 and 4). Standard heatsink Performance heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 142 Do not touch the heatsink fins. Lift the processor-heatsink module straight up from the system board. Standard heatsink Performance heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 143 Carefully lower the dust cover onto the bolster plate guide posts (callout 2). Make sure that the corner holes of the dust cover are properly engaged with the guide posts on the bolster plate. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 144 THE PINS ON THE PROCESSOR SOCKET AND ON THE PROCESSOR ARE VERY FRAGILE AND EASILY DAMAGED. damage to them might require replacing the system board. Do not touch the pins on the processor socket and the processor. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 145 Hold the processor on its edges, and then remove it from the carrier (callout 2). c. Starting from the pin 1 corner and moving in an opposite manner, disengage the processor carrier release tabs from the heatsink (callouts 1–4). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 146 Lift the processor carrier away from the heatsink. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 147: Installing The Processor
Procedure 1. If you are using the same heatsink, apply the full content of the thermal grease syringes on top of the processor. Follow the pattern shown in the following image. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 148 2. If you are using a new heatsink, remove the protective film from the thermal interface material. 3. Set the anti-tilt wires to the unlocked position. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 149 The following illustration calls out the keying feature tabs that secure the processor. Different processor carriers will have these tabs in different locations. 5. Attach the heatsink to the processor carrier: a. Align the pin 1 indicator on the processor carrier with that on the heatsink. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 150 Lower the heatsink on the processor carrier until the carrier tabs snap into place. There will be an audible click to indicate that the heatsink is properly latched on the processor carrier. Standard heatsink Performance heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 151 6. Perform the following verification steps: a. Verify that the tabs on the processor carrier are securely latched on the heatsink. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 152 To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 153 The posts are keyed so that the module can only be installed one way. Make sure that the module is properly seated on the bolster plate before securing the screws. Standard heatsink Performance heatsink d. Set the anti-tilt wires to the locked position. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 154 Use a T-30 Torx screwdriver to tighten one pair of diagonally opposite heatsink screws (callouts 1 to 2), and then tighten the other pair of heatsink screws (callouts 3 to 4). Standard heatsink Performance heatsink HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 155 About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 156 10. Remove the type-p storage controller. Results Results To replace the component, reverse the removal procedure. Removing and replacing a type-o storage controller Removing and replacing a type-o storage controller About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 157 8. Remove the secondary riser cage. 9. Remove the type-o storage controller: a. Rotate the locking pin to the open (vertical) position (callout 1). b. Slide the controller out of the bay (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 158 1. Back up all server data. 2. If installed, open the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 159 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. Back up all server data. 2. If installed, open the cable management arm . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 160 Tilt the SSD with the M.2 slot at a 45° angle (callout 2). c. Carefully remove the SSD from the M.2 slot (callout 3). Retain the boot device drive and screw for installation onto the new boot device carrier. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 161 3. Remove the boot device carrier: a. Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callouts 2). c. Slide the carrier out from the boot device cage (callout 3). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 162 Tilt the SSD with the M.2 slot at a 45° angle (callout 2). c. Carefully remove the SSD from the M.2 slot (callout 3). Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 163 7. Place the server on a flat, level work surface. 8. Remove the access panel . 9. Remove the secondary riser cage. 10. Disconnect the signal and power cables from the boot device. 11. Remove the boot device cage assembly: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 164 Remove the SSD mounting screw (callout 1). b. Tilt the SSD with the M.2 slot at a 45° angle (callout 2). c. Carefully remove the SSD from the M.2 slot (callout 3). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 165 2. Power down the server. 3. If installed, open the cable management arm . 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 166 12. Remove the boot device carrier: a. Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callouts 2). c. Slide the carrier out from the boot device cage (callout 3). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 167 14. If you are removing the second boot device carrier, repeat steps 3 and 4 on the lower boot device carrier slot. Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 168: Removing And Replacing The Chassis Intrusion Detection Switch
Disconnect the switch cable and release it from the cable clamp (callout 1). b. While carefully retracting the snap-in latch (callout 2), pull out the tab from the chassis slot (callout 3). Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 169: System Board Assembly Replacement
6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the middle cover . 9. Disconnect all cables and remove all components from the system board assembly: M.2 air baffle HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 170 Power supplies Type-p storage controller Type-o storage controller Chassis intrusion detection switch Energy pack OCP NIC 3.0 adapter Serial port 11. Remove the energy pack bracket. 12. Remove the fan board tray. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 171 To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 172 18. Remove the system board: a. Loosen the thumbscrew (callout 1). b. Slide the system board forward and lift it up to separate the system board from the base pan (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 173: Installing The System Board Assembly
To prevent damage, observe antistatic precautions. Procedure Procedure 1. Install the new system board assembly: a. Slide the system board into the base pan (callout 1). b. Tighten the thumbscrew (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 174 2. Install the energy pack bracket. 3. Install the fan board tray. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 175 Carefully lower the processor-heatsink module straight down onto the bolster plate guide posts. The posts are keyed so that the module can only be installed one way. Make sure that the module is properly seated on the bolster plate before securing the screws. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 176 Use a T-30 Torx screwdriver to tighten one pair of diagonally opposite heatsink screws (callouts 1 to 2), and then tighten the other pair of heatsink screws (callouts 3 to 4). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 177: Re-Entering The Server Serial Number And Product Id
2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Advanced Service Options. 3. Select Serial Number, and then press Enter Enter. The following warning appears: The serial number is modified by qualified service personnel and must match the serial number HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 178 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. If installed, remove the front bezel . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 179 Retain all screws. These screws will be used to secure the assembly after the front USB and DisplayPort Y-cable replacement. b. Remove the front USB and DisplayPort Y-cable from the assembly. Retain all screws. These screws will be used to secure the new front USB and DisplayPort Y-cable. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 180 Remove the front USB and DisplayPort Y-cable from the optical drive cage. Retain all screws. These screws will be used to secure the new front USB and DisplayPort Y-cable spare. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 181: Removing And Replacing An Internal Usb Device
5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the riser cage. 9. Unplug the USB device from the USB port. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 182: System Battery Replacement
Removing and replacing the system battery Prerequisites Prerequisites Before you perform this procedure, make sure that you have a spudger or any small prying tool available. About this task About this task HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 183 With the side of the battery showing the "+" sign facing up, insert the battery into the socket (callout 1). b. Press the system battery down until it clicks into place (callout 2). HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 184: Nmi Functionality
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen11 servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.
Page 185: Component Identification
HPE NS204i-u Boot Device components HPE NS204i-u Boot Device components HPE NS204i-u Boot Device LED definitions HPE NS204i-u Boot Device LED definitions Front panel components Front panel components SFF drive configuration SFF drive configuration HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 186 Serial number/iLO information pull tab Display port 1.1a (optional) USB 2.0 port (optional) USB 3.2 Gen1 port iLO Service Port 4 LFF drives 12 LFF drive configuration 12 LFF drive configuration HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 187 Serial number/ iLO information pull tab GPU riser cage (optional) iLO Service Port USB 3.2 Gen1 port 8 8 E3.S E3.S drives with a GPU riser cage drives with a GPU riser cage HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 188: Front Panel Leds And Buttons
You cannot use the Service Port to boot any device within the server, or the server itself. You cannot access the server by connecting to the Service Port. You cannot access the connected device from the server. Front panel LEDs and buttons Front panel LEDs and buttons HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 189 Facility power is not present, power cord is not attached, no power supplies are installed, or power supply failure has occurred. If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review the system health status.
Page 190: Front Panel Led Power Fault Codes
8 flashes Storage backplane 9 flashes Power supply 10 flashes PCIe expansion cards installed in riser board 11 flashes Chassis 12 flashes GPU card 13 flashes Rear panel components Rear panel components HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 191: Rear Panel Leds
The embedded video controller in the iLO 6 chipset does not support dual display or screen extension mode. To enable dual display mode, install a compatible PCIe5 graphics card that supports this feature in the expansion slot. Rear panel LEDs Rear panel LEDs HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 192: System Board Components
8 flashes per sec—iLO manual reboot sequence in progress Deactivated iLO status Solid green Linked to network Flashing green Network active No network activity iLO link Solid green Network link No network link System board components System board components HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 193 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 194: System Maintenance Switch Descriptions
System maintenance switch descriptions DIMM label identification DIMM label identification DIMM slot numbering DIMM slot numbering Heatsink and processor socket components Heatsink and processor socket components System maintenance switch descriptions System maintenance switch descriptions HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 195: Dimm Label Identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR5 SmartMemory QuickSpecs: https://www.hpe.com/docs/server-memory...
Page 196: Dimm Slot Numbering
Memory generation PC5—DDR5 Maximum memory speed 4800 MT/s CAS latency B—42-42-42 B—50-42-42 (for 128 GB and 256 GB capacities) DIMM type R—RDIMM (registered) DIMM slot numbering DIMM slot numbering HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 197 Anti-tilt wires Processor carrier release tabs Bolster plate guide posts Bolster plate Heatsink screws This module consists of the heatsink attached to the processor that is already secured in its carrier. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 198: Riser Board Components
Item Item Description Description Supported form factors Supported form factors PCIe5 x16 (16, 8, 4, 2 (Gen4)) Full-height, full-length Half-height, half-length (low-profile) Power connector – PCIe5 slot description PCIe5 slot description HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 199 E3.S drives with a GPU riser cage drives with a GPU riser cage HPE Basic Drive LED definitions Basic Drive LED definitions The HPE Basic drive carrier has the following LEDs: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 200 The LFF low-profile drive carrier supports hot-plug SAS or SATA. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, or U.3 NVMe . HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 201 EDSFF drive carrier has two LEDs: Amber/blue LED—Managed by the drive backplane in conjunction with the storage controller and is used to indicate drive status. Green LED—Managed by the drive itself and indicates the drive activity. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 202: Drive Box Identification
The drive is online and has no activity. Flashing green (4 The drive is operating normally and has activity. flashes per second) No power present Drive box identification Drive box identification LFF drive model Short chassis Long chassis HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 203: Drive Bay Numbering
When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be populated with drive blanks. To maintain proper system cooling, do not operate the server without a drive or a drive blank installed. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 204 8 + 2 SFF drive bay numbering 8 + 2 SFF drive bay numbering Drive bays Drive bays 1–8 1 and 2 4 SFF drive bay numbering 4 SFF drive bay numbering HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 205: Lff Drive Bay Numbering
For more information on the drive backplane description, see Drive backplane naming. 4 LFF drive bay numbering 4 LFF drive bay numbering 12 LFF drive bay numbering 12 LFF drive bay numbering Box 1 Box 3/Box 5 In the LFF drive configuration: HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 206 Drive backplane naming This topic explains the features represented in the drive backplane naming. This naming convention was adopted starting in the HPE Gen11 server release. Your server might not support all the features listed in this topic. For server-specific support information, see the server guides: Drive backplane support, see Drive bay numbering.
Page 207: Fan Numbering
To provide sufficient airflow to the system, the server is by default populated by five standard fans or seven high performance fans. There are a total of 7 fans. The arrow points to the front of the server. Fan and heatsink requirements Fan and heatsink requirements HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 208 HPE Trusted Platform Module 2.0 Trusted Platform Module 2.0 The HPE Trusted Platform Module 2.0 (TPM) is a hardware-based system security feature that securely store artifacts used to authenticate the platform. These artifacts can include passwords, certificates, and encryption keys.
Page 209 Recovery Mode after BitLocker detects a possible compromise of system integrity. HPE is not liable for blocked data access caused by improper TPM use. For operating instructions, see the documentation for the encryption technology feature provided by the operating system.
Page 210 Item Description Item Description Boot device cage M.2 slots Boot device carriers HPE NS204i-u Boot Device LED definitions HPE NS204i-u Boot Device LED definitions HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 211 Drive is not configured by a RAID controller or is a spare drive. Cabling Cabling This chapter includes cabling guidelines and diagrams for internal component cabling. Subtopics Subtopics Cabling guidelines Cabling guidelines Internal cabling management Internal cabling management HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 212: Cabling Guidelines
When disconnecting cables When disconnecting cables Grip the body of the cable connector. Do not pull on the cable itself because this action can damage the internal wires of the cable or the HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 213: Internal Cabling Management
Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Internal cabling management Internal cabling management HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 214: Cabling Diagrams
2 SFF drive: Onboard SATA cabling P53969-001 2 SFF drive: Onboard NVMe cabling P53967-001 2 SFF drive: Type-o controller cabling P48960-001 2 SFF drive: Re-timer card cabling P53984-001 4 SFF drive: Secondary type-p controller cabling P45610-001 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 215: Storage Cabling
8 SFF drive and 4 LFF drive: Front I/O cabling P43727-001 12 LFF drive: Front I/O cabling P54923-001 GPU dense: Front I/O cabling P47750-001 VGA cabling P53987-001 Chassis intrusion detection switch cabling 869413-001 Storage cabling Storage cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 216: Drive Power Cabling
Cable part number Color Color From From 869667-001 Orange 2 SFF drive power connector 8 SFF drive power connector Option kit: P52749-B21; P52751-B21 4 SFF drive power cabling 4 SFF drive power cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 217 Drive box power connector 1 Top backplane port 1 Blue Drive box power connector 1 Bottom backplane port 1 Option kit: P61220-B21; P61221-B21 8 SFF drive power cabling 8 SFF drive power cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 218 Cable part number Cable part number Color Color From From P54939-001 Orange Drive box 1 power connector Port 1 Option kit: P61219-B21 4 LFF drive power cabling 4 LFF drive power cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 219 Cable part number Color Color From From P53988-001 Orange Drive box 1 power connector 4 LFF drive box 1 power connector 10/12 LFF drive power cabling 10/12 LFF drive power cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 220: Storage Controller Cabling
12 LFF drive controller cabling 12 LFF drive controller cabling 2 SFF drive controller cabling 2 SFF drive controller cabling 2 SFF drive: Onboard SATA cabling 2 SFF drive: Onboard SATA cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 221 2 SFF drive backplane SATA sideband connector and Optical drive power connector and SATA 6 Gb/s port Option kit: P52751-B21 2 SFF drive: Onboard NVMe cabling 2 SFF drive: Onboard NVMe cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 222 Cable part number Cable part number Color Color From From P53967-001 Orange 2 SFF drive backplane MCIO port 1 2 SFF drive: Type-o controller cabling 2 SFF drive: Type-o controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 223 Cable part number Cable part number Color Color From From P48960-001 Orange 2 SFF drive backplane Port 1 2 SFF drive: Re-timer card cabling 2 SFF drive: Re-timer card cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 224 2 SFF drive backplane Port 1 Option kit: P52777-B21 4 SFF drive controller cabling 4 SFF drive controller cabling 4 SFF drive: Onboard NVMe cabling 4 SFF drive: Onboard NVMe cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 225 Orange Top backplane port 1 MCIO port 3 Blue Bottom backplane port 1 MCIO port 4 Option kit: P62181-B21 4 SFF drive: Secondary type-p controller cabling 4 SFF drive: Secondary type-p controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 226 MCIO port 3 Blue Port 4 MCIO port 4 8 8 E3.S E3.S drive controller cabling drive controller cabling 8 8 E3.S E3.S drive: Type-p controller cabling drive: Type-p controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 227 Port 2 Pink Port 4 Port 2 Option kit: P62183-B21 8 SFF drive controller cabling 8 SFF drive controller cabling 8 SFF drive: Onboard SAS/SATA cabling 8 SFF drive: Onboard SAS/SATA cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 228 Cable part number Cable part number Color Color From From P53957-001 Orange Port 1 x8 slimSAS port 1 Option kit: P52743-B21 8 SFF drive: Onboard NVMe cabling 8 SFF drive: Onboard NVMe cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 229 Port 3 MCIO port 2 P53967-001 Pink Port 4 MCIO port 1 Option kit: P52745-B21 Option kit: P52747-B21 8 SFF drive: Primary type-p controller cabling 8 SFF drive: Primary type-p controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 230 Cable part number Cable part number Color Color From From P53977-001 Orange Port 1 and port 2 Port 1 P53978-001 Blue Port 3 and port 4 Port 2 Option kit: P52775-B21 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 231 Orange Port 1 Port 1 Blue Port 2 Port 2 P53972-001 Yellow Port 3 Port 3 P53976-001 Pink Port 4 Port 4 8 SFF drive: Type-o controller cabling 8 SFF drive: Type-o controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 232 Blue Port 3 and port 4 Port 2 Option kit: P52780-B21 4 LFF drive controller cabling 4 LFF drive controller cabling 4 LFF: Onboard SATA cabling 4 LFF: Onboard SATA cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 233 Cable part number Cable part number Color Color From From P53989-001 Orange 4 LFF drive backplane x8 slimSAS port 1 4 LFF: Type-o controller cabling 4 LFF: Type-o controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 234 From P53989-001 Orange 4 LFF drive backplane Port 1 10 LFF drive controller cabling 10 LFF drive controller cabling 10 LFF drive: Onboard SAS/SATA cabling 10 LFF drive: Onboard SAS/SATA cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 235 SATA 6 Gb/s port Option kit: P59459-B21 12 LFF drive controller cabling 12 LFF drive controller cabling 12 LFF drive: Secondary type-p controller cabling 12 LFF drive: Secondary type-p controller cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 236 Orange 4 LFF drive backplane box 1 and Port 1 box 3 P54931-001 Blue 4 LFF drive backplane box 5 Port 2 Option kit: P60892-B21 Energy pack cabling Energy pack cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 237 The exact route of the storage controller backup power cabling will depend on: The riser slot where the controller is installed The location of the storage controller backup power connector on the controller Use the following diagrams for reference only. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 238 Cable part number Cable part number From From 877849-001 OCP port Storage controller backup power connector HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 239: Accelerator Cabling
Cable part number Color Color From From P60489-001 Orange GPU primary riser GPU riser power connector P60490-001 Blue GPU secondary riser Option kit: P62197-B21 GPU riser signal cabling GPU riser signal cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 240 MCIO port 3 and MCIO port 4 Option kit: P62197-B21 HPE NS204i Boot Device cabling HPE NS204i Boot Device cabling HPE NS204i Boot Device cabling: Option 1 HPE NS204i Boot Device cabling: Option 1 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 241 1 P54088-001 Blue Boot device carrier M.2 boot device power connector Option kit: P52786-B21 HPE NS204i Boot Device cabling: Option 2 HPE NS204i Boot Device cabling: Option 2 HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 242: Optical Drive Cabling
P54088-001 Blue Boot device carrier M.2 boot device power connector Option kit: P52786-B21 Optical drive cabling Optical drive cabling 8 SFF drive: Optical drive cabling 8 SFF drive: Optical drive cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 243 Cable part number Cable part number Color Color From From P45622-001 Orange Optical drive Optical drive connector Option kit: P54641-B21 4 LFF drive: Optical drive cabling 4 LFF drive: Optical drive cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 244 Cable part number From From P45622-001 Optical drive Optical drive connector Option kit: P54641-B21 Display port cabling Display port cabling 8 SFF drive: Display port cabling 8 SFF drive: Display port cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 245 Color Color From From P45620-001 Orange Display port Display port cable connector Blue USB 2.0 port Option kit: P48926-B21 4 LFF drive: Display port cabling 4 LFF drive: Display port cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 246: Serial Port Cabling
Cable part number Cable part number Color Color From From P45619-001 Orange Display port Display port cable connector Blue USB 2.0 port Option kit: P48928-B21 Serial port cabling Serial port cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 247: Front I/O Cabling
Serial port connector Option kit: P58829-B21 Front I/O cabling Front I/O cabling 8 SFF drive and 4 LFF drive: Front I/O cabling 8 SFF drive and 4 LFF drive: Front I/O cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 248 Cable part number Color Cable part number Color From From P43727-001 Orange Front I/O Front I/O connector 10/12 LFF drive: Front I/O cabling 10/12 LFF drive: Front I/O cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 249 GPU dense: Front I/O cabling GPU dense: Front I/O cabling Cable part number Color Cable part number Color From From P47750-001 Orange Front I/O Front I/O connector VGA cabling VGA cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 250 Cable part number Cable part number Color Color From From P53987-001 Orange VGA cable Video (VGA) connector Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 251: Configuration Resources
QuickSpecs (https://buy.hpe.com/us/en/p/1014696061 https://buy.hpe.com/us/en/p/1014696061). Products ordered from HPE Factory Express might have already been configured with some or all the configurations in this chapter. To determine if any additional setup is required, see your HPE Factory Express order. For the most recent changes, feature enhancements, and bug fixes, see the latest product release notes.
Page 252: Updating Firmware Or System Rom
Enable policy-based management of server or server group firmware for distributed server infrastructure https://www.hpe.com/info/com-docs https://www.hpe.com/info/com-docs Monitor server compliance with a configured firmware baseline Receive automatic iLO firmware updates Receive baseline update alerts Configuring the server Configuring the server HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 253 For servers running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information about using HPE OneView and iLO to manage the same server, see the iLO user guide at https://www.hpe.com/support/ilo6 https://www.hpe.com/support/ilo6.
Page 254: Configuring Security
Managing the HPE Managing the HPE NS204i Boot Device NS204i Boot Device For more information on supported features and maintenance information for the HPE NS204i Boot Device , see the HPE NS204 Boot Device User Guide: https://www.hpe.com/support/NS204-UG https://www.hpe.com/support/NS204-UG Deploying an OS Deploying an OS For a list of supported operating systems, see the HPE Servers Support &...
Page 255: Server Management
HPE iLO 6 Security Technology Brief https://www.hpe.com/support/ilo6-security-en https://www.hpe.com/support/ilo6-security-en Configure and use the Server Configuration Lock feature on HPE Server Configuration Lock User Guide for HPE ProLiant servers and Trusted Supply Chain servers and other servers that have the Server HPE Synergy Configuration Lock feature enabled.
Page 256: Environmental Specifications
3,050 m (10,000 ft), no direct sustained sunlight. Maximum rate of change is 20°C/hr (36°F/hr). The upper limit and rate of change may be limited by the type and number of options installed. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 257: Mechanical Specifications
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed in the Extended Ambient Temperature Guidelines for Gen11 HPE ProLiant servers: https://www.hpe.com/support/ASHRAEGen11...
Page 258 Subtopics Subtopics HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
Page 259 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 1000 W Flex Slot Titanium Hot-plug Power Supply HPE 1000 W Flex Slot Titanium Hot-plug Power Supply HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 260 Maximum peak power 1000 W at 100 VAC to 127 VAC 1000 W at 200 VAC to 240 VAC HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Specification...
Page 261: Support And Other Resources
Information to collect Information to collect Technical support registration number (if applicable) Product name, model or version, and serial number Operating system name and version Firmware version Error messages Product-specific reports and logs HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...
Page 262: Accessing Updates
IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.
Page 263: Regulatory Information
Feedback button and icons (at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. This process captures all document information. HPE ProLiant DL320 Gen11 Server Maintenance and Service Guide...

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