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HPE ProLiant DL385 User Manual

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HPE ProLiant DL385 Gen10 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett
Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Part Number: 880928-006
Published: September 2020
Edition: 6

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Summary of Contents for HPE ProLiant DL385

  • Page 1 HPE ProLiant DL385 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2017–2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Component identification....................8 Front panel components......................................8 Front panel LEDs and buttons....................................10 UID button functionality..................................14 Power fault LEDs......................................14 Systems Insight Display LEDs................................14 Systems Insight Display combined LED descriptions......................16 Rear panel components......................................18 Rear panel LEDs..........................................18 System board components..................................... 20 System maintenance switch descriptions.............................
  • Page 4 Accessing the product rear panel.................50 Setup..........................51 Optional service..........................................51 Initial system installation......................................51 HPE Installation Service..................................51 Setting up the server....................................52 Operational requirements......................................55 Space and airflow requirements................................. 55 Temperature requirements................................... 56 Power requirements....................................56 Electrical grounding requirements..............................56 Server warnings and cautions....................................57 Rack warnings..........................................58...
  • Page 5 Installing a rear serial port interface................................135 HPE Trusted Platform Module 2.0 Gen10 option..........................138 Overview........................................138 HPE Trusted Platform Module 2.0 guidelines........................138 Installing and enabling the HPE TPM 2.0 Gen10 option....................139 Cabling..........................144 HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines......................144 Cabling diagrams........................................144 Cable routing: Front 2SFF SAS side by side for LFF......................
  • Page 6 Selecting the boot mode ..................................168 Secure Boot........................................169 Launching the Embedded UEFI Shell ............................169 HPE Smart Storage Administrator.................................. 170 HPE MR Storage Administrator..................................170 HPE InfoSight for servers ....................................171 StorCLI............................................. 171 USB support..........................................171 External USB functionality..................................172 Redundant ROM support...................................... 172 Safety and security benefits................................
  • Page 7 Environmental specifications....................................182 Mechanical specifications......................................182 Power supply specifications....................................183 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............183 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............184 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply..............185 HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply..............

  • Page 8: Component Identification

    Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 drives 1 through 8 Serial label pull tab or optional Systems Insight Display iLO service port USB 3.1 Gen1 port Universal media bay components Item...
  • Page 9 12 LFF front panel components Item Description Drive bays 8 LFF front panel components Item Description Drives (optional) LFF power switch module Drive bays LFF power switch module components Component identification...

  • Page 10: Front Panel Leds And Buttons

    Item Description Optical disc drive Serial label pull tab USB 3.1 Gen1 port iLO service port Video display port Front panel LEDs and buttons SFF front panel LEDs and button Item Description Status Power On/Standby button and • Solid green = System on system power LED •...
  • Page 11 Item Description Status NIC status LED • Solid green = Link to network • Flashing green (1 Hz/cycle per sec) = Network active • Off = No network activity UID button/LED • Solid blue = Activated • Flashing blue: ◦ 1 Hz/cycle per sec = Remote management or firmware upgrade in progress ◦...
  • Page 12 Item Description Status Health LED • Solid green = Normal • Flashing green (1 Hz/cycle per sec) = iLO is rebooting • Flashing amber = System degraded • Flashing red (1 Hz/cycle per sec) = System critical Power On/Standby button and •...
  • Page 13 LFF power switch module LEDs and button Item Description Status UID button/LED • Solid blue = Activated • Flashing blue: ◦ 1 Hz/cycle per sec = Remote management or firmware upgrade in progress ◦ 4 Hz/cycle per sec = iLO manual reboot sequence initiated ◦...

  • Page 14: Uid Button Functionality

    UID button functionality The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Power fault LEDs The following table provides a list of power fault LEDs, and the subsystems that are affected.
  • Page 15 Description Status Processor LEDs • Off = Normal • Amber = Failed processor DIMM LEDs • Off = Normal • Amber = Failed DIMM or configuration issue Fan LEDs • Off = Normal • Amber = Failed fan or missing fan NIC LEDs •...

  • Page 16: Systems Insight Display Combined Led Descriptions

    Description Status AMP status LED • Off = AMP modes disabled • Solid green = AMP mode enabled • Solid amber = Failover • Flashing amber = Invalid configuration Power cap LED • Off = System is in standby, or no cap is set •...
  • Page 17 Systems Insight Display LED Health LED System power Status and color Over temp (amber) Amber The server has detected a hardware critical temperature level. PCI riser (amber) Green The PCI riser cage is not seated properly. Fan (amber) Amber Green One fan has failed or has been removed.

  • Page 18: Rear Panel Components

    Rear panel components Item Description Primary riser slots 1–3 (optional drive cage) Optional secondary riser slots 4–6 (optional drive cage) Optional tertiary riser slots 7–8 (optional drive cage) Power supply 1 Power supply 2 Video port Serial port (optional) 1Gb NIC ports (if equipped) iLO management port USB 3.1 Gen1 ports FlexibleLOM slot...
  • Page 19 Item Description Status UID LED • Off = Deactivated • Solid blue = Activated • Flashing blue = System is being managed remotely. Link LED • Off = No network link • Green = Network link Status LED • Off = No network activity •...

  • Page 20: System Board Components

    System board components Item Description FlexibleLOM connector System maintenance switch Primary PCIe riser connector Front display port/USB 2.0 connector Table Continued Component identification...

  • Page 21: System Maintenance Switch Descriptions

    Item Description M.2 connectors Internal USB 3.0 ports x1 SATA port 4 Optical disc drive/SATA port 5 Power switch/SID module connector Drive backplane power connectors Energy pack connector Chassis intrusion detection switch connector Drive backplane power connector microSD card slot NVMe connector (port 7b) NVMe connector (port 8b) Smart Array modular controller connector...

  • Page 22: Dimm Label Identification

    Position Default Function — Reserved — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.

  • Page 23: Dimm Slot Locations

    R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ DDR4SmartMemoryQS). DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor.

  • Page 24: Processor And Socket Components

    Processor and socket components Item Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Component identification...

  • Page 25: Drive Box Identification

    Drive box identification Front boxes Item Description Box 1 Box 2 Box 3 Item Description Box 1 Box 2 Box 3 Rear boxes Item Description Box 4 Box 5 Box 6 Component identification...

  • Page 26: Drive Bay Numbering

    Item Description Box 4 Box 6 Midplane box (LFF only) Item Description Box 7 Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: • To a controller: ◦ Embedded controllers use the onboard SATA ports. ◦...

  • Page 27: Drive Bay Numbering: Smart Array Controller

    Drive bay numbering: Smart Array controller When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24SFF 12LFF 6SFF rear panel 2SFF + 3LFF rear panel Component identification...

  • Page 28: Drive Bay Numbering: Sas Expander

    Universal media bay 8LFF + Universal media bay, optional 2SFF, and optical drive Midplane box Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous: • SAS expander port 1 always connects to port 1 of the controller. •...
  • Page 29 • SAS expander port 4 = drive numbers 5 to 8. • SAS expander port 5 = drive numbers 9 to 12. • SAS expander port 6 = drive numbers 13 to 16. • SAS expander port 7 = drive numbers 17 to 20. •...
  • Page 30 8LFF front panel 12LFF front panel Midplane box (LFF only) Component identification...

  • Page 31: Drive Bay Numbering: Nvme Drives

    Front 12LFF + Midplane 4LFF + All rear 2SFF Drive bay numbering: NVMe drives Server populated with NVMe drives and NVMe risers uFF drive bay numbering There are two uFF drives in each drive carrier. Drives connected to a controller •...

  • Page 32: Drives

    For example: • If the drives are connected to port 3 of the SAS expander, then the uFF drives are 1 to 4. • If the drives are connected to port 9 of the SAS expander, then the uFF drives are 25 to 28. Drives SAS/SATA drive components and LEDs Item...

  • Page 33: Smart Carrier Nvme (Scn) Drive Led Definitions

    Item Description Status Do not remove LED • Solid white = Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. • Off = Removing the drive does not cause a logical drive to fail.

  • Page 34: Nvme Ssd Button Actions

    Item Status Definition Drive Solid green The drive is a member of one or more logical drives. status The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration •...

  • Page 35: Uff Drive Components And Leds

    Item Button Action Do Not Remove Press to open the release lever. Power Press to request PCIe ejection. Removal request can be denied by the: • RAID controller (one or more of the logical drives could fail) • Operating system uFF drive components and LEDs Item Description...

  • Page 36: Dsc-25 2-Port Sfp28 Card Ports And Leds

    LEDs The HPE for Pensando DSP DSC-25 2p SFP28 card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs.
  • Page 37 Table 2: LED indicators Item Status Description Management Port Activity No activity Flashing Passing traffic; flashing frequency indicates traffic intensity Management Port Link A link has not been established Solid green Valid Ethernet link SFP Port 1 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green...

  • Page 38: Fan Bay Numbering

    Fan bay numbering Component identification...

  • Page 39: Operations

    Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

  • Page 40: Removing The Server From The Rack

    Removing the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1. Power down the server. 2. Extend the server from the rack. 3. Disconnect the cabling and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option.

  • Page 41: Remove The Access Panel

    To identify components, see "Rear panel components". 2. At the rear of the server, plug in the power cord to the power supply. 3. Install the power cord anchors. 4. Secure the cables to the cable management arm. IMPORTANT: Leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 42: Install The Access Panel

    CAUTION: Do not operate the chassis for long periods with the access panel open or removed. Operating the chassis in this manner results in improper airflow and improper cooling that can lead to thermal damage. Procedure 1. Power down the server. 2.

  • Page 43: Installing The Fan Cage

    Installing the fan cage CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. Removing the air baffle or midplane drive cage CAUTION: Do not detach the cable that connects the battery pack to the cache module.
  • Page 44 CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure 1. Power down the server. 2.

  • Page 45: Installing The Air Baffle

    Installing the air baffle Procedure 1. Observe the following alerts. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

  • Page 46: Removing A Riser Cage

    Removing a riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Procedure 1. Power down the server. 2. Remove all power: a.

  • Page 47: Removing A Riser Slot Blank

    Removing a riser slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Procedure 1. Power down the server. 2. Remove all power: a.

  • Page 48: Removing The Hard Drive Blank

    Removing the hard drive blank Remove the component as indicated. Accessing the Systems Insight Display The Systems Insight Display is supported only on SFF models. Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Operations...

  • Page 49: Accessing The Product Rear Panel

    Accessing the product rear panel Procedure If installed, release the cable management arm and then swing the arm away from the rack. Operations...

  • Page 50: Accessing The Product Rear Panel

    Accessing the product rear panel Procedure If installed, release the cable management arm and then swing the arm away from the rack. Accessing the product rear panel...

  • Page 51: Setup

    HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE-supported products have been installed by an HPE specialist.

  • Page 52: Setting Up The Server

    Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist. For more information on the features, limitations, provisions, and ordering information of the HPE Installation Service, see this Hewlett Packard Enterprise website: https://www.hpe.com/support/installation-service...
  • Page 53 Remotely: Connect to the iLO web interface and run a remote console: a. Verify the following: ◦ iLO is licensed to use the remote console feature. If iLO is not licensed, visit the HPE website: https://www.hpe.com/info/ilo ◦ The iLO management port is connected to a secure network.
  • Page 54 Intelligent Provisioning and Smart Storage Administrator does not support Smart Array MR controller configuration. IMPORTANT: Before you install an OS on drives connected to the HPE Smart Array P824i-p MR Gen10 Controller, configure the drives using UEFI System Utilities (F9). If the drives are not configured, the OS will not detect the drives during installation.

  • Page 55: Operational Requirements

    For Intelligent Provisioning 3.30 and later, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode. After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10.

  • Page 56: Temperature Requirements

    CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

  • Page 57: Server Warnings And Cautions

    with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended. Server warnings and cautions WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: •...

  • Page 58: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.

  • Page 59: Post Screen Options

    Installing or deploying an operating system Before installing an operating system, observe the following: Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI • requirements are not met, you might experience boot failures or other errors when installing the operating system.

  • Page 60: Hardware Options Installation

    Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant DL385 Gen10 Server website at: https://www.hpe.com/servers/dl385-gen10 To view the warranty for your server and supported options, see Warranty information.

  • Page 61: Drive Options

    Drive options Drive guidelines Depending on the configuration, the server supports SAS, SATA, and NVMe drives. Observe the following general guidelines: • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest drive number. For drive numbering, see Drive bay numbering.

  • Page 62: Installing A Hot-Plug Sas Or Sata Drive

    Installing a hot-plug SAS or SATA drive Procedure 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. 4. Observe the LED status of the drive. Installing an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays are populated with either a component or a blank.

  • Page 63: Installing A Uff Drive And Scm Drive Carrier

    Installing a uFF drive and SCM drive carrier IMPORTANT: Not all drive bays support the drive carrier. To find supported bays, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Procedure 1. If needed, install the uFF drive into the drive carrier.

  • Page 64: Installing An M.2 Drive

    Push firmly near the ejection handle until the latching spring engages with the drive bay. 4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Installing an M.2 drive This procedure is for replacing M.2 drives located on an expansion card, riser, or the system board only. Do not use this procedure to replace uFF drives.

  • Page 65: Power Supply Options

    Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online). Installing a redundant hot-plug power supply CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.
  • Page 66 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. Release the cable management arm to access the rear panel 2. Remove the blank. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.

  • Page 67: Connecting A Dc Power Cable To A Dc Power Source

    6. Connect the power cord to the power source. 7. Observe the power supply LED. Connecting a DC power cable to a DC power source WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

  • Page 68: Installing A Universal Media Bay

    CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
  • Page 69 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the air baffle. Remove the fan cage. Remove the bay blank. Route the USB and video cables through the opening. If installing a two-bay SFF front drive cage, install the drive cage. 10.

  • Page 70: Drive Cage Options

    12. Connect the cables. 13. Install the fan cage. 14. Install the air baffle. 15. Install the access panel. 16. Slide the server into the rack. 17. Connect each power cord to the server. 18. Connect each power cord to the power source. 19.
  • Page 71 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. Power down the server.

  • Page 72: Installing A Front 6Sff Sas/Sata + 2Nvme Premium Drive Cage

    Install the associated NVMe riser. 10. Connect the power cable to the drive backplane power connector. 11. Connect the data cables from the drive backplane to the NVMe riser. 12. Install drives or drive blanks. The installation is complete. Installing a front 6SFF SAS/SATA + 2NVMe Premium drive cage The drive cage can be installed in any box.
  • Page 73 Remove the fan cage. Remove the blank. Install the drive cage: a. If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive blanks for use in empty drive bays. b. Install the drive cage. Connect the power cable.
  • Page 74 Installing airflow labels When an Express Bay drive cage is installed, airflow labels might be required: Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure • If an eight-bay SFF drive cage is installed in box 1, then airflow labels are not required. •...

  • Page 75: Installing A Front 8Sff Sas/Sata Drive Cage In Box 1

    Installing a front 8SFF SAS/SATA drive cage in box 1 Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server. Remove all power: a.
  • Page 76 Install the 8SFF front drive cage option. Connect the power and data cables. 10. Install the fan cage. 11. Install the air baffle. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.

  • Page 77: Installing A Front 8Sff Sas/Sata Drive Cage In Box 2

    Installing a front 8SFF SAS/SATA drive cage in box 2 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack.

  • Page 78: Installing A Front 2Sff Nvme/Sas/Sata Premium Drive Cage

    Connect the power and data cables. 10. Install the fan cage. 11. Install the access panel. 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 79 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the front bay blank. Remove the optical disc drive from the universal media bay. Remove the SFF drive blank from the universal media bay. Hardware options installation...
  • Page 80 Install the drive cage into the universal media bay. Install the optical disc drive in the universal media bay. Hardware options installation...

  • Page 81: Installing A Midplane 4Lff Sas/Sata Drive Cage

    10. Install the universal media bay. 11. Connect the power and data cables. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
  • Page 82 • A 1U heatsink is required for each processor when installing this option. • If you have a TPM, install it prior to this option. • If you have a type-a controller, install it prior to this option. Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Procedure Power down the server.
  • Page 83 Connect the power cable to the drive backplane power connector on the system board. If connecting the data cable to the system board or a controller, connect the data cable. Prepare the drive cage for installation by lifting the latches on the drive cage. 10.

  • Page 84: Installing A Rear 2Sff Sas/Sata Drive Cage In The Primary Or Secondary Riser

    11. Install drives or drive blanks. 12. Push down on the latches to lower the drive cage into place. 13. Connect the power and data cables to the drive backplane. The installation is complete. Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 85 • The front drive bays are fully populated with 12 LFF or 24 SFF drives. • High performance fans are installed in all fan bays. Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 86 Install a SAS expander or other expansion card, if needed. Install the drive cage. Cable the drive backplane. Install drives or drive blanks. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13.

  • Page 87: Installing A Rear 2 Sff Sas/Sata Drive Cage Over The Power Supplies

    Installing a rear 2 SFF SAS/SATA drive cage over the power supplies Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit •...
  • Page 88 Remove the tertiary wall blank. Install the drive cage compatible rear wall. Hardware options installation...
  • Page 89 Install the drive cage. Install drives or drive blanks. 10. Install the secondary riser cage or rear wall. 11. Cable the drive backplane. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.

  • Page 90: Installing A Rear 3Lff Sas/Sata Drive Cage

    Installing a rear 3LFF SAS/SATA drive cage Before installing this option, the front bays must be fully populated with 12 LFF drives. High-performance fans must be installed in all fan bays. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 91 Install the three-bay LFF rear drive cage option. Install drives or drive blanks. Connect the power and data cables. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.

  • Page 92: Fan Options

    Fan options CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single- processor configuration. CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed.
  • Page 93 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Procedure 1. Extend the server from the rack. 2.

  • Page 94: Processor And Heatsink Options

    7. Install the air baffle. 8. Install the access panel. 9. Install the server into the rack. Processor and heatsink options Installing a processor Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 95 CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center website. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts.
  • Page 96 10. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. b. Remove the pin field cover cap. CAUTION: To prevent the risk of damaging the pins in the processor socket, do not reinstall the pin field cover cap after removing it.
  • Page 97 a. Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4). When using a torque wrench to tighten the screws, apply a torque of 1.58 N⋅m (14 lbf-in). 12.

  • Page 98: Installing A 1U Or High-Performance Heatsink

    14. Do one of the following: Install the air baffle. • Perform steps 9–13 of “Installing a midplane 4LFF SAS/SATA drive cage”. • 15. Install the access panel. 16. Install the server into the rack. 17. Connect each power cord to the server. 18.
  • Page 99 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel.
  • Page 100 c. Place the heatsink on a flat work surface with its contact side facing upward. Use an alcohol wipe to remove the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the new heatsink. 10.

  • Page 101: Memory Options

    11. Do one of the following: Install the air baffle. • Perform steps 9–13 of “Installing a midplane 4LFF SAS/SATA drive cage”. • 12. Install the access panel. 13. Install the server into the rack. 14. Connect each power cord to the server. 15.

  • Page 102: Memory Speed Tables

    AMD EPYC 7xx1 processors— https://www.hpe.com/docs/amd-population-rules • AMD EPYC 7xx2 processors— https://www.hpe.com/docs/amd-population-rules-Gen10Plus Memory speed tables For specific DDR4 server memory speeds, for HPE servers using AMD processors, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/amd-speed-tables). Installing a DIMM The server has 32 DIMM slots.

  • Page 103: Controller Options

    Controller options The server supports the following storage controllers: • Embedded controllers Enabled through System Utilities and configured through HPE Smart Storage Administrator (Intelligent Provisioning). • Type-a controllers Type-a controllers install in the type-a smart array connector. • Type-p controllers Type-p controllers install in a PCIe expansion slot.

  • Page 104: Installing A Storage Controller

    Installing a storage controller Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 105: Energy Pack Options

    One energy pack option can support multiple devices. An energy pack option is required for P-class Smart Array controllers. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the HPE iLO user guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ilo-docs).

  • Page 106: Installing An Energy Pack

    Storage controller backup power cable (ships with the storage controller) • Make sure that a Smart Array P-class Gen10 controller is installed. If you are installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum • firmware requirements.
  • Page 107 Connect the energy pack cable. Connect the storage controller backup power cable. 10. Install the fan cage. 11. Do one of the following: Install the air baffle. • Perform steps 9–13 of “Installing a midplane 4LFF SAS/SATA drive cage”. • 12.

  • Page 108: Riser And Riser Cage Options

    The installation is complete. Riser and riser cage options Installing primary and secondary risers Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server.

  • Page 109: Installing Tertiary Risers

    If needed, install an expansion board. If needed, connect data cables to the riser or expansion board. 10. Install the riser cage. 11. If needed, connect data cables to the drive backplane. The installation is complete. Installing tertiary risers Prerequisites Before you perform this procedure, make sure that you have the following items available: •...

  • Page 110: Installing A Secondary Riser Cage

    If needed, install an expansion board. If needed, connect data cables to the riser or expansion board. Install the tertiary riser cage. 10. If needed, connect cables to drive backplane. The installation is complete. Installing a secondary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: •...

  • Page 111: Installing A Tertiary Riser Cage

    6. Remove the rear wall blank. 7. Install any expansion boards, if needed. 8. Install the riser cage: The installation is complete. Installing a tertiary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 112 Procedure 1. Observe the following alert. CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 2. Power down the server. 3. Remove all power: a.
  • Page 113 7. Install the rear blank from the option kit. 8. Install any expansion boards, if needed 9. Install the tertiary riser cage: Hardware options installation...

  • Page 114: Installing The 2Nvme Slimsas Riser Option

    The installation is complete. Installing the 2NVMe slimSAS riser option Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Power down the server. 2.

  • Page 115: Installing The 8Nvme Slimsas Riser Option

    Installing the 8NVMe slimSAS riser option The 8NVMe slimSAS riser can be installed in the primary or secondary position. Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit •...

  • Page 116: Expansion Slots

    Expansion slots Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot. Slot description example Primary riser connector PCIe slot and card length 3-slot riser* 2-slot riser (Optional) 2-slot riser (Optional) Slot 1 - Full-length/Full- PCIe3 x8 (8, 4, 2, 1) —...

  • Page 117: Installing Expansion Boards

    Installing expansion boards WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
  • Page 118 Identify and then remove the PCIe blank from the riser cage. Install the expansion board. If internal cables are required for the expansion board, connect the cables. Install the riser cage. 10. Install the access panel. 11. Slide the server into the rack. 12.

  • Page 119: Installing A 12G Sas Expander Card

    For configurations including a 2SFF rear drive cage, install the drive cage over the power supplies. • HPE recommends installing the SAS expander card into slot 3 of the primary PCIe riser. • To ensure that cables are connected correctly, observe the labels on the cable and port.
  • Page 120 Locate slot 3, and then remove the expansion slot blank. Install the 12G SAS expander card. IMPORTANT: The 12G SAS expander card requires a controller. The server supports embedded, type-a, and type-p Smart Array controllers. If using a type-p Smart Array controller, then install the controller in slot 1. 10.

  • Page 121: Accelerator Options

    This server supports various accelerator options to meet your computational and graphics workload requirements. For a list of supported accelerator models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https:// www.hpe.com/info/qs). • PCIe workload accelerators – These options are PCIe card‑based, direct‑attach solutions that use solid‑state storage technology directly on the PCI bus to boost I/O performance and reduce latency to scale in line with your processing requirements.
  • Page 122 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 123 b. Install the appropriate retention clip onto the air baffle. Install the clip that supports your configuration. Primary, secondary, and tertiary positions are shown. If the total maximum power requirement of all installed accelerators is higher than 25 W, install the high- performance fans and heatsinks to maintain proper system cooling: a.
  • Page 124 To install an accelerator in the primary riser cage, see "Removing a riser cage". To install an accelerator in the tertiary riser cage, see "Installing a tertiary riser cage". 10. Remove the blank. 11. Install the accelerator into the riser. Hardware options installation...
  • Page 125 12. If you are installing an accelerator that requires an auxiliary power cable, connect the power cable from the accelerator to the riser. 13. If you are installing a full-length accelerator, slide the retention clip to the unlocked position. 14. Install the riser cage. Hardware options installation...

  • Page 126: Installing The Pensando Dsp Dsc-25 2P Sfp28 Card With The Ilo Sideband Alom Module

    The type of server determines the supported slot locations in which to install the DSP cards. For specific slot locations for installing the DSP cards, see the product Quick Specs on the Hewlett Packard Enterprise website. For more information about the HPE for Pensando Distributed Services Platform (DSP) cards, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/Pensando-DSP-Installation).
  • Page 127 CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCIe slots have either an expansion slot cover or an expansion board installed. The SFP28 card must be installed in the PCIe slot closest to the ALOM slot.
  • Page 128 NOTE: Image may differ from actual product. Remove the shipping cap from the auxiliary cable. Connect the auxiliary cable to the iLO Sideband ALOM Module: a. Align the connector keying posts to the ALOM module. b. Secure the auxiliary cable to the ALOM module with a Phillips screwdriver. CAUTION: Do not over torque the screw.
  • Page 129 NOTE: Image may differ from actual product. NOTE: Be sure that you install the SFP28 card into a slot that allows the cable to make connection to the ALOM module. 11. Install the PCIe riser cage into the server. CAUTION: Do not twist the cable service loop during installation. NOTE: Image may differ from actual product.

  • Page 130: Installing A Flexiblelom Adapter

    NOTE: Image may differ from actual product. 14. Install the access panel. 15. Slide the server into the rack. 16. Connect each power cord to the server. 17. Connect each power cord to the power source. 18. Power up the server. The installation is complete.
  • Page 131 Remove the primary riser cage. Remove the FlexibleLOM blank. Install the FlexibleLOM adapter. Install the riser cage. Install the access panel. 10. Install the server into the rack. 11. Connect the LAN segment cables. 12. Connect each power cord to the server. Hardware options installation...

  • Page 132: Installing The Systems Insight Display

    13. Connect each power cord to the power source. 14. Power up the server. The installation is complete. Installing the Systems Insight Display Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit •...
  • Page 133 CAUTION: When routing cables, make sure that the cables are not in a position where they can be pinched or crimped. Route the SID cable through the opening in the front of the server, and then install the SID module. Secure the module using the T-10 screw removed in step 8.

  • Page 134: Installing The Chassis Intrusion Detection Switch

    15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server. The installation is complete. Installing the chassis intrusion detection switch Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Procedure Power down the server.

  • Page 135: Installing A Rear Serial Port Interface

    Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server. The installation is complete. Installing a rear serial port interface If a tertiary riser cage is installed, you can install the serial port into slot 6. Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit...
  • Page 136 b. Insert the serial cable through the blank port and connect it to the system board. c. Insert the serial port connector and fasten it to slot 6. d. Route the cable around the riser cage screws. e. Remove the double-sided backing and secure the cable to the side of the power supply cage. If a tertiary riser cage is installed, perform the following steps: a.
  • Page 137 b. Install the serial port. Install the access panel. Install the server in the rack. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server. The installation is complete. Hardware options installation...

  • Page 138: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on a Gen9 and earlier server. This procedure includes three sections: 1.

  • Page 139: Installing And Enabling The Hpe Tpm 2.0 Gen10 Option

    Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system. Installing and enabling the HPE TPM 2.0 Gen10 option Installing the Trusted Platform Module board Preparing the server for installation...
  • Page 140 • Remove the air baffle. • If installed, remove the 4LFF midplane drive cage. If installed, remove the tertiary riser cage. 10. Proceed to Installing the TPM board and cover. Installing the TPM board and cover Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.
  • Page 141 4. Proceed to Preparing the server for operation. Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Do one of the following: • Install the air baffle. • Perform steps 9–13 of “Installing a midplane 4LFF SAS/SATA drive cage”. 3.
  • Page 142 Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3. Verify the following: •...
  • Page 143 • If in graphical mode, click Yes. • If in text mode, press the Y key. 7. Press the ESC key to exit System Utilities. The server reboots a second time without user input. During this reboot, the TPM setting becomes effective. 8.

  • Page 144: Cabling

    Cabling HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information.
  • Page 145 Controller — 869803-001 To order spare cables, use the following kits and spare part numbers. HPE DL385 Gen10 Mini-SAS 3POS cable kit (P00658-001) Mini-SAS LFF kit (875090-001) 12G SAS expander kit (875094-001) Mini-SAS SFF kit (875089-001) SAS 8 SFF kit (784629-001)
  • Page 146 Bay 1 8 Premium Drive backplane System board 869825-001 Bay 2 8 Premium 869812-001 Drive backplane System board 869825-001 HPE DL380 Gen10 4-Port Slim SAS PCIe riser Backplane — 869814-001 Riser, Secondary PCIe 869813-001 HPE DL380 Gen10 2-Port Slim SAS...

  • Page 147: Cable Routing: Front 2Sff Sas Side By Side For Lff

    From HPE GPU 6px6p Y-Power 873193-001 Riser Cable Kit HPE GPU 8px6p Y-Power 869805-001 Riser Cable Kit HPE GPU 8p Keyed GPU 869820-001 Riser Cable Kit HPE GPU 8p Cable Kit 869821-001 Riser HPE GPU power adapter 869828-001 System board...

  • Page 148: Cable Routing: Front 2Sff Drive Option For Sff

    Cable routing: Front 2SFF drive option for SFF SAS Expander Controller option not shown. Cable routing: Front 2SFF drive option for LFF Controller SAS Expander option not shown. Cable routing: Front/rear 2Premium SAS (SFF + LFF) Front 2SFF to system board Cabling...

  • Page 149: Cable Routing: Front 8Sff Sas/Sata Drive Options

    Rear 2SFF to system board Cable routing: Front 8SFF SAS/SATA drive options Box 1 to SAS Expander Cabling...
  • Page 150 Boxes 2 and 3 to SAS Expander All boxes to SAS Expander Cabling...

  • Page 151: Cable Routing: Midplane 4Lff Sas/Sata Drive Option

    Cable routing: Midplane 4LFF SAS/SATA drive option Cabling...

  • Page 152: Cabling Diagram: Mid 4Lff Sas/Sata Drive Cage For System Board

    Cabling diagram: Mid 4LFF SAS/SATA drive cage for system board Cable routing: Rear 2SFF SAS/SATA riser drive options Rear 2SFF drive option to a SAS Expander, both in the primary slot Rear 2SFF drive option in the secondary slot to a SAS Expander in the primary slot Rear 2SFF drive option above the power supplies to a controller Cabling...

  • Page 153: Cable Routing: Rear 3Lff Sas/Sata Drive Option For System Board

    Cable routing: Rear 3LFF SAS/SATA drive option for system board Cabling...

  • Page 154: Cable Routing: Rear 3Lff Sas/Sata Drive Option For Sas Expander

    Cable routing: Rear 3LFF SAS/SATA drive option for SAS Expander Controller option not shown. Cable routing: HPE 12G SAS Expander Observe the following: • Port 1 always connects to port 1 of the controller. • Port 2 always connects to port 2 of the controller.

  • Page 155: Cable Routing: Front 2Sff Nvme Side-By-Side Drive Options

    Cable routing: Front 2SFF NVMe side-by-side drive options Cabling...

  • Page 156: Cable Routing: Front/Rear 2Sff Premium

    Cable routing: Front/rear 2SFF Premium Front 2SFF to PCIe port 7B Front 2SFF to PCIe port 8B Cable routing: Front 8SFF NVMe/SAS premium drive option The backplane shown is in box 3. Cabling...

  • Page 157: Cable Routing: Front 8Sff Nvme Drive Options

    Cable routing: Front 8SFF NVMe drive options Box 1 Box 2 Cabling...
  • Page 158 Box 3 Cabling...

  • Page 159: Cable Routing: 8Nvme Bay 1 Drive Options

    Cable routing: 8NVMe Bay 1 drive options Cable routing: Bays 1 and 2 8Premium Bay 1 to system board Bay 2 to system board Cabling...

  • Page 160: Cable Routing: Storage Controller Backup Power Cable

    Cable routing: Storage controller backup power cable The riser board in your server might look different from the one shown in the following illustration. Cable routing: External USB 2.0 cable Front 2SFF to system board Cabling...

  • Page 161: Cable Routing: Power Switch Module/Sid Module

    Cable routing: Power switch module/SID module An SFF model is shown. The routing is the same for LFF. Cabling...

  • Page 162: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.

  • Page 163: Active Health System

    The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy. You can also upload the log to the Active Health System Viewer. For more information, see the Active Health System Viewer documentation at the following website: https://www.hpe.com/support/ahsv-docs. Software and configuration utilities...

  • Page 164: Hpe Ilo 5

    HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.

  • Page 165: Ilo Restful Api

    RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 166: Intelligent Provisioning

    Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning 3.30 and later includes HPE Rapid Setup Software. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.

  • Page 167: Management Security

    OS Support Matrix on the Hewlett Packard Enterprise website (https://www.hpe.com/info/ossupport). Management security HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, and HPE Apollo servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware.

  • Page 168: Uefi System Utilities

    Selecting the primary boot controller or partition. • Configuring memory options. • Launching other preboot environments. HPE servers with UEFI can provide: • Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. •...

  • Page 169: Secure Boot

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see https://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

  • Page 170: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.

  • Page 171: Hpe Infosight For Servers

    For more information about the MR Storage Administrator, see MR Storage Administrator User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/P824i-pdocs). HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: •...

  • Page 172: External Usb Functionality

    The SPP is also available for download from the SPP download page at https://www.hpe.com/servers/spp/download. Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers, infrastructure, and associated options.
  • Page 173 Integrated Smart Update Tools (SUT) is the smart update solution for performing online firmware and driver updates. SUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.
  • Page 174 Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.

  • Page 175: Drivers

    For information about specific versions of a supported operating system, refer to the operating system support matrix. HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.

  • Page 176: Proactive Notifications

    Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: • Hardware, firmware, and software changes • Bulletins • Patches • Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website. Software and configuration utilities...

  • Page 177: Troubleshooting

    Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. • Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 178: System Battery Replacement

    System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: •...
  • Page 179 9. Install the system battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement...

  • Page 180: Safety, Warranty, And Regulatory Information

    To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).

  • Page 181: Turkey Rohs Material Content Declaration

    Әл-Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com. Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur...

  • Page 182: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...

  • Page 183: Power Supply Specifications

    HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply • • HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website. HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply...

  • Page 184: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 185: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply

    800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 186: Hpe 800W Flex Slot Universal Hot-Plug Low Halogen Power Supply

    HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4.4 A at 200 VAC 3.1 A at 277 VAC...
  • Page 187 Specification Value Rated input power (W) 874 W at -40 VDC input 865 W at -48 VDC input, nominal input 854 W at -72 VDC input Rated input power (BTUs per hour) 2983 at -40 VDC input 2951 at -48 VDC input, nominal input 2912 at -72 VDC input Power supply output —...

  • Page 188: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current 8.7 A at 200 VAC...

  • Page 189: Websites

    Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites HPE ProLiant DL385 Gen10 Server product page https://www.hpe.com/servers/dl385-gen10 HPE ProLiant DL385 Gen10 Server user documents https://www.hpe.com/info/dl385gen10-docs Websites...

  • Page 190: Support And Other Resources

    • To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads My HPE Software Center https://www.hpe.com/software/hpesoftwarecenter • To subscribe to eNewsletters and alerts: https://www.hpe.com/support/e-updates • To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials...

  • Page 191: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

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