Page 1 HPE ProLiant DL388 Gen10 Server User Guide (China Only) Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 2 © Copyright 2017, 2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.
Page 3: Table Of Contents
Drive bay numbering: NVMe drives..................36 uFF drive bay numbering......................36 Riser components..........................37 HPE Flex Slot Power Supply with Integrated Battery Backup Unit components and LED....41 Checking the battery backup charge level................42 HPE 12G SAS Expander Card port numbering.................43 HPE Smart Array P824i-p MR Gen10 Controller................43 Operations....................44...
Page 4 HPE Smart Storage Battery....................68 Installing a Smart Storage Battery..................68 HPE Smart Storage Hybrid Capacitor..................70 Minimum firmware versions..................70 Installing an energy pack option for HPE Smart Storage............70 Drive options............................72 Drive guidelines........................72 Supported drive carriers......................72 Installing a hot-plug SAS or SATA drive..................73 Installing an NVMe drive......................74...
Page 5 HPE Scalable Persistent Memory (CTO only)................ 85 Controller options..........................85 Installing a storage controller....................85 Installing an HPE Smart Array P824i-p MR Gen10 controller in a configured server.....86 Array and controller configuration................88 Installing a Universal Media Bay....................... 88 Drive cage options..........................90 Installing a front 8NVMe SSD Express Bay drive cage............
Page 6 Cable routing: Midplane 4LFF drive option................159 Cable routing: Rear 3LFF drive option..................160 Cable routing: Rear 2SFF drive options................160 Cable routing: HPE 12G SAS Expander to a controller............161 Cable routing: Smart Array P824i-P Controller..............162 Cable routing: Systems Insight Display................164 Software and configuration utilities............166...
Page 7 Environmental specifications......................185 Mechanical specifications........................185 Power supply specifications......................186 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply........186 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply........187 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply........188 HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply.........
Page 8: Component Identification
Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 Drives 1-8 Serial label pull tab or optional Systems Insight Display iLO service port USB 3.0 port Universal media bay components Item Description...
Page 9 12-drive LFF front panel components Item Description Drive bays 8-drive LFF model front panel components Item Description Drives (optional) LFF power switch module Drive bays LFF power switch module components Component identification...
Page 10: Front Panel Leds And Buttons
Item Description Optical disk drive Serial label pull tab USB 3.0 port iLO service port Video display port Front panel LEDs and buttons SFF front panel LEDs and button Item Description Status Solid green = System on Power On/Standby button and system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
Page 11 Item Description Status Solid green = Link to network NIC status LED* Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Solid blue = Activated UID button/LED* Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress •...
Page 12 Item Description Status Solid green = Normal Health LED* Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical** Solid green = System on Power On/Standby button and system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
Page 13 LFF power switch module LEDs and button Item Description Status Solid blue = Activated UID button/LED* Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...
Page 14: Uid Button Functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.
Page 15: Systems Insight Display Combined Led Descriptions
Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
Page 16 Systems Insight Display Health System Status LED and color power LED One or more of the following Processor (amber) Amber conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.
Page 17: Rear Panel Components
Systems Insight Display Health System Status LED and color power LED One or more of the following Power supply (amber) Amber Green conditions may exist: • Redundant power supply is installed and only one power supply is functional. • AC power cord is not plugged into redundant power supply.
Page 18: Rear Panel Leds
Item Description Serial port (optional)* 1Gb RJ-45 ports 1–4 iLO management port USB 3.0 ports FlexibleLOM slot *When a tertiary riser cage is installed as shown, the serial port can installed in riser slot 6. Rear panel LEDs Item Description Status UID LED Off = Deactivated...
Page 19: System Board Components
System board components Item Description FlexibleLOM connector System maintenance switch Primary PCIe riser connector Front display port/USB 2.0 connector Table Continued Component identification...
Page 20: System Maintenance Switch Descriptions
Item Description x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Optical disk drive/SATA port 5 Front power/USB 3.0 connector Drive backplane power connectors Energy pack connector Chassis intrusion detection connector Drive backplane power connector Micro SD card slot Dual internal USB 3.0 ports Type-a Smart Array connector...
Page 21: Dimm Label Identification
Position Default Function — Reserved — Reserved — Reserved — Reserved — Reserved — Reserved You can access the redundant ROM by setting S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.
Page 22: Dimm Slot Locations
L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/ support/DDR4SmartMemoryQS). DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines.
Page 23: Nvdimm Identification
— For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device.
Page 24: Nvdimm Led Identification
• (P) is the module part number. • (L) is the technical details shown on the label. • (S) is the module serial number. Example: (P)HMN82GR7AFR4N-VK (L)16GB 1Rx4 NN4-2666V-RZZZ-10(S)80AD-01-1742-11AED5C2 NVDIMM LED identification Item LED description LED color Power LED Green Function LED Blue NVDIMM-N LED combinations...
Page 25: Processor, Heatsink, And Socket Components
State Definition NVDIMM-N Function LED The restore operation is in progress. Flashing The restore operation is successful. Solid or On Erase is in progress. Flashing The erase operation is successful. Solid or On The NVDIMM-N is armed, and the NVDIMM-N is in Solid or On normal operation.
Page 26: Sas/Sata Drive Components And Leds
SAS/SATA drive components and LEDs Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED •...
Page 27 CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data. Item LED Status Definition...
Page 28: Uff Drive Components And Leds
Item LED Status Definition Flashing green The drive ejection request is pending. The drive has been ejected. uFF drive components and LEDs Item Description Status Locate • Off—Normal • Solid blue—The drive is being identified by a host application • Flashing blue—The drive firmware is being updated or requires an update uFF drive ejection latch...
Page 29: Fan Bay Numbering
Item Description Status Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity •...
Page 30: Drive Box Identification
Drive box identification Front boxes Item Description Box 1 Box 2 Box 3 Item Description Box 1 Box 2 Box 3 Rear boxes Item Description Box 4 Box 5 Box 6 Component identification...
Page 31: Drive Bay Numbering
Item Description Box 4 Box 6 Midplane box (LFF only) Item Description Box 7 Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: • To a controller ◦ Embedded controllers use the onboard SATA ports. ◦...
Page 32: Drive Bay Numbering: Smart Array Controller
Drive bay numbering: Smart Array controller When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. Component identification...
Page 33: Drive Bay Numbering: Sas Expander
Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous. • SAS expander port 1 always connects to port 1 of the controller. • SAS expander port 2 always connects to port 2 of the controller. • SAS expander port 3 = drive numbers 1-4.
Page 34 • SAS expander port 7 = drive numbers 17-20. • SAS expander port 8 = drive numbers 21-24. • SAS expander port 9 = drive numbers 25-28. Common configuration examples: When any stacked 2SFF drive configuration is connected to the SAS expander, the drive numbering skips the second number to allow uFF drive bay numbering on page 36.
Page 35 Front 2SFF side-by-side (unstacked) to SAS expander port 3: Rear 3LFF to SAS expander port 9: Mid 4LFF to SAS expander port 6: Front 12LFF + Midplane 4LFF + All rear 2SFF: Component identification...
Page 36: Drive Bay Numbering: Nvme Drives
Drive bay numbering: NVMe drives If the server is populated with NVMe drives and NVMe risers: uFF drive bay numbering There are two uFF drives in each drive carrier. If the drives are connected to a controller: • The left bay = The default bay number of the server •...
Page 37: Riser Components
For example: • If the drives are connected to port 3 of the SAS expander, then the uFF drives are 1-4. • If the drives are connected to port 9 of the SAS expander, then the uFF drives are 25-28. Riser components 4-port NVMe Slimline riser Item...
Page 38 Three-slot with NVMe Slimline riser Item Description x8 Slimline NVMe connector Controller backup power connectors (3) 3–5 x8 PCIe slots Three-slot with M.2 riser Item Description GPU power cable connector Controller backup power connectors (3) M.2 SSD drive connectors x8 PCIe slot x16 PCIe slot x8 PCIe slot The riser supports installation of a second M.2 SSD drive on the reverse side.
Page 39 Three-slot GPU riser Item Description GPU power cable connector Controller backup power connectors (3) x8 PCIe slot x16 PCIe slot x8 PCIe slot Two-slot GPU riser Item Description GPU power cable connector Controller backup power connectors (2) x16 PCIe slot x16 PCIe slot Component identification...
Page 40 Two-slot x8 riser (tertiary) Item Description x8 PCIe slot x8 PCIe slot Controller backup power connectors (2) x8 riser (tertiary) Item Description x8 PCIe slot x8 Slimline NVMe connector Controller backup power connector Component identification...
Page 41: Hpe Flex Slot Power Supply With Integrated Battery Backup Unit Components And Led
1. Battery check button 2. Power LED For more information about the HPE Flex Slot Power Supply with Integrated Battery Backup Unit, see the document that ships with the component. The label on the component indicates that the flex slot power supply has an integrated battery back up module.
Page 42: Checking The Battery Backup Charge Level
Figure 1: HPE Flex Slot Power Supply with Integrated Battery Backup Unit label Checking the battery backup charge level Procedure 1. Using a ball tip pen, press and release the battery check button. After releasing the button, you may have to wait up to seven seconds before the LED starts flashing.
Page 43: Hpe 12G Sas Expander Card Port Numbering
HPE 12G SAS Expander Card port numbering HPE Smart Array P824i-p MR Gen10 Controller Components Item Description Internal SAS port 1i Internal SAS port 2i Internal SAS port 3i Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i...
Page 44: Operations
Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
Page 45: Removing The Server From The Rack
Removing the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1. Power down the server. 2. Extend the server from the rack. 3. Disconnect the cabling and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option.
Page 46: Remove The Access Panel
To identify components, see "Rear panel components". 2. At the rear of the server, plug in the power cord to the power supply. 3. Install the power cord anchors. 4. Secure the cables to the cable management arm. IMPORTANT: Leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.
Page 47: Installing The Access Panel
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: Procedure 1.
Page 48: Installing The Fan Cage
Installing the fan cage CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. Removing the air baffle or midplane drive cage CAUTION: Do not detach the cable that connects the battery pack to the cache module.
Page 49 CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure 1. Power down the server. 2.
Page 50: Installing The Air Baffle
CAUTION: Do not drop the drive cage on the system board. Dropping the drive cage on the system board might damage the system or components. Remove all drives and use two hands when installing or removing the drive cage. Installing the air baffle Procedure 1.
Page 51: Removing A Riser Cage
Removing a riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Procedure 1. Power down the server. 2. Remove all power: a.
Page 52: Removing A Riser Slot Blank
Tertiary riser cage Removing a riser slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Procedure 1. Power down the server. 2.
Page 53: Removing The Hard Drive Blank
• Extend the server from the rack. • Remove the server from the rack . 4. Remove the access panel. 5. Remove the riser cage. 6. Remove the blank. Removing the hard drive blank Remove the component as indicated. Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack.
Page 54: Accessing The Systems Insight Display
Accessing the Systems Insight Display The Systems Insight Display is only supported on SFF models. To access a Systems Insight Display, use the following procedure. Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Operations...
Page 55: Setup
Setup HPE support services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
Page 56 ◦ Download it from the HPE support center website. ◦ Extract it from the SPP. Procedure Unbox the server 1. Unbox the server and verify the contents: • A server • A power cord • Rack-mounting hardware • Documentation 2. (Optional) Install hardware options.
Page 57 If a smart array controller is installed: ◦ For smart array SR controllers, use HPE Smart Storage Administrator to create arrays: a. From the boot screen, press F10 to run Intelligent Provisioning. b. From Intelligent Provisioning, run HPE Smart Storage Administrator.
Page 58: Operational Requirements
From the boot screen, press F9 to run UEFI System Utilities. From the UEFI System Utilities screen, select System Configuration > Embedded Storage: HPE Smart Storage S100i SR Gen10 > Array Configuration > Create Array Deploy an OS or virtualization software 8.
Page 59: Temperature Requirements
When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow. CAUTION: Always use blanking panels to fill empty vertical spaces in the rack.
Page 60: Electrical Grounding Requirements
Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Page 61: Server Warnings And Cautions
To connect a DC power cable to a DC power source: 1. Cut the DC power cord ends no shorter than 150 cm (59.06 in). 2. If the power source requires ring tongues, use a crimping tool to install the ring tongues on the power cord wires.
Page 62: Rack Warnings
Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.
Page 63: Server Box Contents
Before installing an operating system, observe the following: • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
Page 64: Registering The Server
Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website. Setup...
Page 65: Hardware Options Installation
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Introduction Install any hardware options before initializing the server. For options installation information, see the option documentation.
Page 66: Installing The Bezel And Bezel Lock
Power supply options Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/ online). Installing a redundant hot-plug power supply CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.
Page 67 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. Release the cable management arm to access the rear panel. 2. Remove the blank. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.
Page 68: Energy Pack Options
One energy pack option can support multiple devices. An energy pack option is required for P-class Smart Array controllers. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the HPE iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo- docs).
Page 69 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Do one of the following: • Remove the air baffle. • If installed on LFF models, remove the midplane drive cage. Install the Smart Storage battery. Install the cable.
Page 70: Hpe Smart Storage Hybrid Capacitor
The capacitor pack can support up to three devices or 600 joules. This server supports the HPE Smart Storage Hybrid Capacitor with the 145mm cable. Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack.
Page 71 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel.
Page 72: Drive Options
Install the fan cage. 10. Install the access panel. 11. Install the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server. Drive options Drive guidelines Depending on the configuration, the server supports SAS, SATA, and NVMe drives.
Page 73: Installing A Hot-Plug Sas Or Sata Drive
• SFF Smart Carrier (SC) • SFF Smart Carrier NVMe (SCN) • SFF Smart Carrier M.2 (SCM) • LFF Smart Carrier (SC) • LFF to SFF Smart Carrier Converter Installing a hot-plug SAS or SATA drive Procedure 1. Remove the drive blank. 2.
Page 74: Installing An Nvme Drive
Installing an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays are populated with either a component or a blank. Procedure 1. Remove the drive blank. 2. Prepare the drive. 3.
Page 75: Installing An M.2 Drive
Push firmly near the ejection handle until the latching spring engages with the drive bay. 4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Installing an M.2 drive This procedure is for replacing M.2 drives located on an expansion card, riser, or the system board only. Do not use this procedure to replace uFF drives.
Page 76: Fan Options
Procedure 1. Power down the server . 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. •...
Page 77: Installing High-Performance Fans
Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 1 processor Fan blank Fan blank 1 processor 24-SFF or 12-LFF configuration with high-performance fans 2 processors For a single-processor configuration, excluding 24-SFF and 12-LFF configurations, four fans and two blanks are required in specific fan bays for redundancy.
Page 78 Procedure 1. Extend the server from the rack. 2. Remove the access panel. 3. If installed, remove all fan blanks. 4. Remove the air baffle. 5. Remove all standard fans. IMPORTANT: Do not mix standard fans and high-performance fans in the same server. 6.
Page 79: Memory Options
DIMM and NVDIMM population information For specific DIMM and NVDIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table).
Page 80 Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise website. Procedure Power down the server. Remove all power: a.
Page 81: Hpe 16Gb Nvdimm Option
Scalable processors. The server can support up to 12 NVDIMMs in 2 socket servers (up to 192GB) and up to 24 NVDIMMs in 4 socket servers (up to 384GB). The HPE Smart Storage Battery provides backup power to the memory slots allowing data to be moved from the DRAM portion of the NVDIMM to the Flash portion for persistence during a power down event.
Page 82 CAUTION: Unlike traditional storage devices, NVDIMMs are fully integrated in with the ProLiant server. Data loss can occur when system components, such as the processor or HPE Smart Storage Battery, fails. HPE Smart Storage battery is a critical component required to perform the backup functionality of NVDIMMs.
Page 83: Configuring The Server For Nvdimms
NVDIMM memory options by pressing the F9 key during POST. For more information about UEFI System Utilities, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs). • iLO RESTful API for HPE iLO 5—For more information about configuring the system for NVDIMMs, see https://hewlettpackard.github.io/ilo-rest-api-docs/ilo5/. NVDIMM sanitization Media sanitization is defined by NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) as "a...
Page 84: Nvdimm Relocation Guidelines
(such as disintegrate, pulverize, melt, incinerate, or shred) The NVDIMM-N Sanitize options are intended to meet the Purge level. For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs): •...
Page 85: Hpe Scalable Persistent Memory (Cto Only)
NVDIMMs on page 83. HPE Scalable Persistent Memory (CTO only) HPE Scalable Persistent Memory is an integrated storage solution that runs at memory speeds with terabyte capacity unlocking new levels of performance for your business workloads. It provides a complete hardware and software solution utilizing the following components: •...
Page 86: Installing An Hpe Smart Array P824I-P Mr Gen10 Controller In A Configured Server
For Type-p Smart Array controllers, install the controller into an expansion slot. 7. Cable the controller. The installation is complete. Installing an HPE Smart Array P824i-p MR Gen10 controller in a configured server Procedure Back up data on the system.
Page 87 17. Connect storage devices to the controller. For cabling information, see the server user guide. 18. Install the HPE Smart Storage Battery. 19. Reinstall the riser. 20. Connect the controller backup power cable. For cabling information, see the server user guide.
Page 88: Array And Controller Configuration
For more information about using each configuration utility, see the documentation for the configuration utility. NOTE: • Any RAID configuration created for the HPE Smart Array MR controller is not available to HPE Smart Array SR controllers. • The message "Data Protection disabled" in the logical drive properties can be ignored as it refers to a feature not currently supported by the HPE MR Storage Administrator product.
Page 89 • Extend the server from the rack. • Remove the server from the rack . Remove the access panel. Remove the air baffle. Remove the fan cage. Remove the bay blank. Route the USB and video cables through the opening. If installing a two-bay SFF front drive cage, install the drive cage.
Page 90: Drive Cage Options
12. Connect the cables. 13. Install the fan cage. 14. Install the air baffle. 15. Install the access panel. 16. Slide the server into the rack. 17. Connect each power cord to the server. 18. Connect each power cord to the power source. 19.
Page 91 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. Power down the server .
Page 92: Installing A Front 6Sff Sas/Sata + 2Nvme Premium Drive Cage
Install the associated NVMe riser. 10. Connect the power cable to the drive backplane power connector. 11. Connect the data cables from the drive backplane to the NVMe riser. 12. Install drives or drive blanks. The installation is complete. Installing a front 6SFF SAS/SATA + 2NVMe Premium drive cage The drive cage can be installed in any box.
Page 93 Remove the fan cage. Remove the blank. Install the drive cage: a. If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive blanks for use in empty drive bays. b. Install the drive cage. Connect the power cable.
Page 94: Installing Airflow Labels
Installing airflow labels When an Express Bay drive cage is installed, airflow labels might be required: Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Procedure •...
Page 95: Installing A Front 8Sff Sas/Sata Drive Cage In Box 1
◦ If a 2SFF drive cage is installed, then install the airflow labels as shown. Installing a front 8SFF SAS/SATA drive cage in box 1 Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 96 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel. Remove the air baffle.
Page 97: Installing A Front 8Sff Sas/Sata Drive Cage In Box 2
Connect the power and data cables. 10. Install the fan cage. 11. Install the air baffle. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
Page 98 Install the 8SFF front drive cage option. Connect the power and data cables. 10. Install the fan cage. 11. Install the access panel. 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
Page 99: Installing A Front 2Sff Nvme/Sas/Sata Premium Drive Cage
Installing a front 2SFF NVMe/SAS/SATA Premium drive cage Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit • This installation requires a universal media bay. Procedure Power down the server.
Page 100 Remove the SFF drive blank from the universal media bay. Install the drive cage into the universal media bay. Hardware options installation...
Page 101 Install the optical disk drive tray. 10. Install the universal media bay. Hardware options installation...
Page 102: Installing A Midplane 4Lff Sas/Sata Drive Cage
11. Connect the power and data cables. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server. The installation is complete.
Page 103 Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the air baffle. The air baffle is no longer needed. The drive cage acts as an air baffle for the server. Remove all riser cages.
Page 104 CAUTION: Do not drop the drive cage on the system board. Dropping the drive cage on the system board might damage the system or components. Remove all drives and use two hands when installing or removing the drive cage. a. Locate the alignment pins on the rear of the drive cage. b.
Page 105: Installing A Rear 2Sff Sas/Sata Drive Cage In The Primary Or Secondary Riser
The installation is complete. Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit •...
Page 106 Install a SAS expander or other expansion card, if needed. Install the drive cage. Cable the drive backplane. Install drives or drive blanks. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13.
Page 107: Installing A Rear 2Sff Sas/Sata Drive Cage Over The Power Supplies
Installing a rear 2SFF SAS/SATA drive cage over the power supplies Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit • The front bays are fully populated with 12 LFF or 24 SFF drives •...
Page 108 Remove the tertiary wall blank. Install the drive cage compatible rear wall. Hardware options installation...
Page 109 Install the drive cage. Install drives or drive blanks. 10. Install the secondary rear wall or a riser cage. 11. Cable the drive backplane. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.
Page 110: Installing A Rear 3Lff Sas/Sata Drive Cage
Installing a rear 3LFF SAS/SATA drive cage Before installing this option, the front bays must be fully populated with 12 LFF drives. High-performance fans must be installed in all fan bays. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 111: Riser And Riser Cage Options
Install the three-bay LFF rear drive cage option. Install drives or drive blanks. Connect the power and data cables. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.
Page 112: Installing Primary And Secondary Risers
Installing primary and secondary risers Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server . Do one of the following: •...
Page 113: Installing Tertiary Risers
Install any expansion boards, if needed Connect data cables to the riser or expansion board, if needed. 10. Install the riser cage. 11. If needed, connect data cables to drive backlanes. The installation is complete. Installing tertiary risers Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 114: Installing A Secondary Riser Cage
Install any expansion cards, if needed. Connect any data cables to riser or expansion boards. Install the tertiary riser cage. 10. Connect cables to drive backplanes, if needed. The installation is complete. Installing a secondary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 115: Installing A Tertiary Riser Cage
6. Remove the rear wall blank. 7. Install any expansion boards, if needed. 8. Install the riser cage: The installation is complete. Installing a tertiary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 116 Procedure 1. Observe the following alert. CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 2. Power down the server. 3. Remove all power: a.
Page 117 7. Install the rear blank from the option kit. 8. Install any expansion boards, if needed 9. Install the tertiary riser cage: Hardware options installation...
Page 118: Installing The 2Nvme Slimsas Riser Option
The installation is complete. Installing the 2NVMe slimSAS riser option Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Power down the server . 2.
Page 119: Installing The 8Nvme Slimsas Riser Option
Installing the 8NVMe slimSAS riser option The 8NVMe slimSAS riser can be installed in the primary or secondary position. Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit •...
Page 120: Expansion Slots
Expansion slots Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot. Slot description example Primary riser connector PCIe slot and card 3-slot riser* 2-slot riser (Optional) 2-slot riser (Optional) length Slot 1 - Full-length/Full- PCIe3 x8 (8, 4, 2, 1)
Page 121: Installing Expansion Boards
Tertiary riser connector PCIe slot and card length 2-slot riser (Optional) 1-slot riser (Optional) Slot 7 - Full-length/Full-height PCIe3 x8 (8, 4, 2, 1) PCIe3 x16 (16, 8, 4, 2, 1) (FL/FH) Slot 8 - Half-length/Full-height PCIe3 x8 (8, 4, 2, 1) —...
Page 122 Identify and then remove the PCIe blank from the riser cage. Install the expansion board. If internal cables are required for the expansion board, connect the cables. Install the riser cage. Hardware options installation...
Page 123: Installing A 12G Sas Expander Card
For configurations including a 2SFF rear drive cage, install the drive cage over the power supplies. • HPE recommends installing the SAS expander card into slot 3 of the primary PCIe riser expansion card. • To ensure that cables are connected correctly, observe the labels on the cable and port.
Page 124 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel. Remove the air baffle.
Page 125 13. Connect cables from the 12G SAS expander to the drive backplanes. A standard configuration is shown. For additional cabling diagrams, see Cabling diagrams on page 149. 14. Install the fan cage. 15. Install the air baffle. 16. Install the access panel. 17.
Page 126: Installing An Accelerator Or Gpu
Installing an accelerator or GPU An accelerator or GPU can be installed into the primary, secondary, or tertiary position. This procedure shows an installation in the secondary position. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 127 b. Install the appropriate retention clip onto the air baffle. Install the clip that supports your configuration. Primary, secondary, and tertiary positions are shown. Install high-performance heatsinks. Install the air baffle. 10. Remove the rear wall blank. The secondary rear wall blank is shown. Hardware options installation...
Page 128 To install a card in the primary riser cage, see "Removing a riser cage". To install a card in the tertiary riser cage, see "Installing a tertiary riser cage on page 115". 11. Remove the PCIe blank. 12. Install the card into the riser. Hardware options installation...
Page 129 13. If required, connect the power cable from the card to the riser. 14. For full-length cards, open the retention clips. 15. Install the riser cage. Hardware options installation...
Page 130: Installing An Intrusion Detection Switch
16. For full-length cards, slide the retention clips to the locked position. The installation is complete. Installing an intrusion detection switch Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Procedure 1.
Page 131: Installing A Rear Serial Port Interface
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . 4. Remove the access panel. 5.
Page 132 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Do one of the following: • If a tertiary riser cage is not installed, install the serial port. Be sure to remove the backing from the double-sided tape. •...
Page 133: Installing A Systems Insight Display
Install the serial port. Install the access panel. Install the server in the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server . The installation is complete. Installing a Systems Insight Display Prerequisites Before you perform this procedure, make sure that you have the following items available: Hardware options installation...
Page 134 • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...
Page 135: Installing A Flexiblelom Adapter
CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. 10. Connect the SID module cable to the front power/USB 3.0 connector. 11. Install the fan cage. 12. Install the air baffle. 13.
Page 136 • Disconnect each power cord from the power source. • Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the primary riser cage.
Page 137: Installing A 1U Or High-Performance Heatsink
Installing a 1U or high-performance heatsink This procedure shows a standard heatsink as an example. The installation process is the same for all heatsinks. HPE recommends identifying the processor, heatsink, and socket components before performing this procedure. Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
Page 138 CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center website.
Page 139 c. Lift the processor heatsink assembly and move it away from the system board. d. Turn the assembly over and place it on a work surface with the processor facing up. e. Install the dust cover. Separate the processor from the heatsink: a.
Page 140: Installing A Processor
Intelligent System Tuning supports specific processors and configurations. For more information, see the product QuickSpecs on the HPE website. IMPORTANT: Existing HPE ProLiant and HPE Synergy Gen10 server products containing First Generation Intel Xeon Scalable Processors may not be upgraded to Second Generation Intel Xeon Scalable Processors at this time.
Page 141 CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins. CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.
Page 142: Hpe Trusted Platform Module 2.0 Gen10 Option
HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections:...
Page 143: Hpe Trusted Platform Module 2.0 Guidelines
TPM including keys will be erased. IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.
Page 144 Preparing the server for installation Procedure Observe the following warnings: WARNING: The front panel Power On/Standby button does not shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server: For rack and tower servers, remove the power cord.
Page 145 CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased. CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board.
Page 146: Enabling The Trusted Platform Module
Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Do one of the following: • Install the air baffle. • Install the 4LFF midplane drive cage. 3. Install the access panel. 4.
Page 147: Retaining The Recovery Key/Password
7. If changes were made and saved, the server prompts for reboot request. Press the Enter key to confirm reboot. If the following actions were performed, the server reboots a second time without user input. During this reboot, the TPM setting becomes effective. •...
Page 148 • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive. Hardware options installation...
Page 149: Cabling
Cabling HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information.
Page 150 Option kit Cable part From Power cable part number* number Mid 4LFF SAS/SATA drive cage 869824-001 Drive 869810-001 System board backplane SAS Expander Controller Rear 2SFF SAS/SATA riser drive 869823-001 Drive 869806-001 System board cage backplane SAS Expander Controller Rear 3LFF SAS/SATA drive cage 869823-001 Drive 869810-001...
Page 151 Cable part From number HPE GPU 6px6p Y-Power Cable 873193-001 Riser HPE GPU 8px6p Y-Power Cable 869805-001 Riser HPE GPU 8p Keyed GPU Cable 869820-001 Riser HPE GPU 8p Cable Kit 869821-001 Riser HPE GPU power adapter 869828-001 System board...
Page 152: Cable Routing: Front 2Sff Drive Option For Sff
Cable routing: Front 2SFF drive option for SFF Option 1: System board Option 2: SAS Expander Option 3 (not shown): A controller Cable routing: Front 2SFF drive option for LFF Cabling...
Page 153 Option 1: System board Option 2: Controller Option 3 (not shown): SAS Expander Cabling...
Page 154: Cable Routing: Front 2Sff Drive Options (3 Position Cable)
Cable routing: Front 2SFF drive options (3 position cable) SFF models LFF models Cable routing: Front 8SFF drive options Cabling...
Page 155 Box 1 to SAS Expander Box 2 to SAS Expander Cabling...
Page 156: Cable Routing: Front 8Sff Nvme/Sas Premium Drive Option
All boxes Cable routing: Front 8SFF NVMe/SAS premium drive option The backplane shown is in box 3. Cabling...
Page 157: Cable Routing: Front 8Sff Nvme Drive Options
Cable routing: Front 8SFF NVMe drive options Box 1 Box 2 Cabling...
Page 158: Cable Routing: Front 2Sff Nvme Drive Option For Sff
Box 3 Cable routing: Front 2SFF NVMe drive option for SFF Cabling...
Page 159: Cable Routing: Front 2Sff Nvme Drive Option For Lff
Cable routing: Front 2SFF NVMe drive option for LFF Cable routing: Midplane 4LFF drive option Cabling...
Page 160: Cable Routing: Rear 3Lff Drive Option
Cable routing: Rear 3LFF drive option Cable routing: Rear 2SFF drive options Rear 2SFF drive option to a SAS expander, both in the primary slot Rear 2SFF drive option in the secondary slot to a SAS Expander in primary slot Cabling...
Page 161: Cable Routing: Hpe 12G Sas Expander To A Controller
Rear 2SFF drive option above the power supplies to a controller Cable routing: HPE 12G SAS Expander to a controller Observe the following: • Port 1 always connects to port 1 of the controller. • Port 2 always connects to port 2 of the controller.
Page 162: Cable Routing: Smart Array P824I-P Controller
SAS expander to a p-type controller Cable routing: Smart Array P824i-P Controller Observe the following: • Do not store excess cabling in the rear of the server. This blocks airflow and increases heat inside the server. • Extra cable slack should be stored towards the front of the server, near the drive backplane. Backup power cable A smart storage battery is required with this controller.
Page 163 24SFF with a Smart Array P824i-P controller in primary 24SFF with a Smart Array P824i-P controller in secondary Cabling...
Page 164: Cable Routing: Systems Insight Display
Front 12LFF + Middle 4LFF + Rear 3LFF with the Smart Array P824i-P in the primary position *One cable is left disconnected. Front 12LFF + Middle 4LFF + Rear 2SFF with the Smart Array P824i-P controller in the primary position *One cable is left disconnected Cable routing: Systems Insight Display An SFF model is shown.
Page 165 Cabling...
Page 166: Software And Configuration Utilities
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.
Page 167: Active Health System
System Viewer documentation at the following website: http://www.hpe.com/support/ahsv-docs. HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations.
Page 168: Ilo Federation
Features that enhance server administrator productivity and additional new security features are licensed. For more information, see the iLO licensing guide at the following website: http://www.hpe.com/support/ilo- docs. For more information about iLO, see the iLO user guide at the following website: http://www.hpe.com/ support/ilo-docs. iLO Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface.
Page 169: Ilo Restful Api
RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
Page 170: Intelligent Provisioning
• From within the iLO web interface Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software.
Page 171: Management Security
Management Security HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.
Page 172: Selecting The Boot Mode
• Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. • Secure Boot that enables the system firmware, option card firmware, operating systems, and software collaborate to enhance platform security. •...
Page 173: Launching The Embedded Uefi Shell
Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.
Page 174: Hpe Smart Storage Administrator
HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.
Page 175: Hpe Infosight For Servers Overview
The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE Smart Array MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script.
Page 176: Keeping The System Current
SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
Page 177: Updating Firmware From The System Utilities
NOTE: SUM does not support third-party controllers, including flashing hard drives behind the controllers. Smart Update Tools Smart Update Tools is a software utility used with iLO 4, HPE OneView, Service Pack for ProLiant (SPP), and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.
Page 178: Updating The Firmware From The Uefi Embedded Shell
Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.
Page 179: Operating System Version Support
HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
Page 180: Troubleshooting
• Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...
Page 181: Battery Replacement
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 182 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement...
Page 183: Safety, Warranty, And Regulatory Information
For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products...
Page 184: Turkey Rohs Material Content Declaration
• Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.
Page 185: Specifications
Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
Page 186: Power Supply Specifications
Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: • HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 186 • HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 187 •...
Page 187: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements —...
Page 188: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply
HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 4.35 A at 200 VAC 3.62 A at 240 VAC...
Page 189: Hpe 800W Flex Slot -48Vdc Hot-Plug Low Halogen Power Supply
— Rated steady-state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply Specification Value Input requirements —...
Page 190: Hpe 800W Flex Slot Scalable Persistent Memory Power Supply
• Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE 800W Flex Slot Scalable Persistent Memory Power Supply Specification Value Input requirements...
Page 191: Hpe 1600W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
500 W at 90 VAC to 132 VAC input 800 W at 180 VAC to 264 VAC input 800 W at 240 VDC input for China only HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements...
Page 192: Support And Other Resources
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources...
Page 193: Customer Self Repair
Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...
Page 194: Documentation Feedback
Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
Page 195: Documentation Feedback
Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback. When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

HPE ProLiant DL388 Gen10 User Manual

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