HPE ProLiant DL360 User Manual
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HPE ProLiant DL360 User Manual

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HPE ProLiant DL360 Gen10 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 869840-001
Published: July 2017
Edition: 1

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Summary of Contents for HPE ProLiant DL360

  • Page 1 HPE ProLiant DL360 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification................7 Front panel components........................7 Front panel LEDs and buttons......................8 UID button functionality......................11 Power fault LEDs........................11 Systems Insight Display LEDs......................11 Systems Insight Display combined LED descriptions................12 Rear panel components........................14 Rear panel LEDs..........................15 System board components........................16 System maintenance switch descriptions................
  • Page 4 Installing a 2 SFF SAS/SATA drive cage................53 Installing a 2 SFF NVMe drive cage option................55 Installing a 2 SFF HPE Smart Carrier M.2 (SCM) drive cage..........58 Installing an 8 SFF display port/USB/optical blank option............60 Installing the 4 LFF optical drive option..................... 62 Installing the rear drive riser cage option...................64...
  • Page 5 HPE Trusted Platform Module 2.0 Gen10 Option................107 Overview..........................107 HPE Trusted Platform Module 2.0 Guidelines..............108 Disabling Chipset-TPM......................109 Installing and enabling the HPE TPM 2.0 Gen10 Kit............109 Cabling......................114 Cabling overview ..........................114 SFF cables............................114 SFF configuration cable routing.................... 115 Additional SFF cabling......................
  • Page 6 HPE 500W Flex Slot Platinum Hot-plug Power Supply............133 HPE 800W Flex Slot Platinum Hot-plug Power Supply............134 HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply..........135 HPE 800W Flex Slot Universal Hot-plug Power Supply............136 HPE 800W Flex Slot -48VDC Hot-plug Power Supply............137 HPE 1600W Flex Slot Platinum Hot Plug Power Supply............

  • Page 7: Component Identification

    Component identification Front panel components 8 SFF Item Description Serial label pull tab Display port (optional) Optical drive (optional) USB 2.0 port (optional) USB 3.0 port iLO Service Port The operating system does not recognize this port as a USB port. SAS/SATA drive bays 4 LFF Item...

  • Page 8: Front Panel Leds And Buttons

    Item Description iLO Service Port The operating system does not recognize this port as a USB port. USB 3.0 port SAS/SATA drive bays 10 SFF NVMe/SAS Combo Item Description Serial label pull tab Systems Insight Display (optional) USB 3.0 port SAS/SATA/NVMe drive bays NVMe drives must be used in bays 9 and 10.
  • Page 9 Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress • 4 Hz = iLO manual reboot sequence initiated • 8 Hz = iLO manual reboot sequence in progress Off = Deactivated Power On/Standby button and Solid green = System on...
  • Page 10 4LFF Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress • 4 Hz = iLO manual reboot sequence initiated • 8 Hz = iLO manual reboot sequence in progress Off = Deactivated NIC status LED* Solid green = Link to network...

  • Page 11: Uid Button Functionality

    UID button functionality The UID button can be used to display the HPE ProLiant Pre-boot Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.

  • Page 12: Systems Insight Display Combined Led Descriptions

    Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
  • Page 13 Systems Insight Display Health System Status LED and color power LED Processor (amber) Amber One or more of the following conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.

  • Page 14: Rear Panel Components

    Systems Insight Display Health System Status LED and color power LED Power cap (off) — Amber Standby Power cap (green) — Flashing Waiting for power green Power cap (green) — Green Power is available. Power cap (flashing amber) — Amber Power is not available.

  • Page 15: Rear Panel Leds

    Rear panel LEDs Item Description Status UID LED Solid blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. iLO 5/standard Solid green = Activity exists. NIC activity LED Flashing green = Activity exists. Off = No activity exists.

  • Page 16: System Board Components

    System board components Item Description FlexibleLOM connector Primary (processor 1) PCIe riser connector System maintenance switch Front display port/USB 2.0 connector x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Front power/USB 3.0 connector Optical/SATA port 5 Smart Storage Battery connector Micro SD card slot...

  • Page 17: System Maintenance Switch Descriptions

    System maintenance switch descriptions Position Default Function Off = iLO security is enabled. On = iLO security is disabled. — Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1, 2 Off = No function On = Restore default manufacturing settings —...

  • Page 18: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines. Device numbers 8SFF device bay numbering 8SFF + 2 SFF device bay numbering Item Description Box 1, bays 1-8 Box 2, bays 1 and 2 DIMM slot locations...

  • Page 19: Hot-Plug Drive Led Definitions

    The optional rear device bay supports either 1 SFF drive in a SmartDrive carrier, or 2 uFF M.2 drives in an HPE Smart Carrier M.2 (SCM). When the HPE SFF Flash Adapter is installed, the uFF drives are recognized as 1 and 101. Hot-plug drive LED definitions...

  • Page 20: Nvme Ssd Components

    Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity. No drive activity. Do not remove Solid white Do not remove the drive.

  • Page 21: Uff Drive Components And Leds

    Item Description Release lever Activity ring Do Not Remove button Power button uFF drive components and LEDs Item Description Status Locate • Off—Normal • Solid blue—The drive is being identified by a host application • Flashing blue—The drive firmware is being updated or requires an update uFF drive ejection latch Removes the uFF drive when released...

  • Page 22: Hot-Plug Fans

    Item Description Status Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity •...
  • Page 23 The loss of a single fan rotor (one standard fan) causes loss of redundancy. The loss of two fan rotors (2 standard fans or 1 high-performance fan) causes the server to initiate a shut down. The high-performance fans are used for 8-SFF +2SFF NVMe and 10 SFF drive configurations when NVMe drives are installed in the server.

  • Page 24: Operations

    Operations Powering up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 25: Remove The Server From The Rack

    WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 5. After performing the installation or maintenance procedure, slide the server into the rack: a.

  • Page 26: Remove The Hot-Plug Fan

    Remove the hot-plug fan Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds. Otherwise, the server will shut down gracefully. 2. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 24). b.

  • Page 27: Removing The Primary Pci Riser Cage

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. To replace the component, reverse the removal procedure.

  • Page 28: Removing The Secondary Pci Riser Cage

    2. Install the access panel (Installing the access panel on page 25). 3. Install the server into the rack (Installing the server into the rack on page 36). 4. Connect each power cord to the server. 5. Connect each power cord to the power source. 6.

  • Page 29: Install The Secondary Pci Riser Cage

    10. Remove the PCI riser cage. Install the secondary PCI riser cage Procedure 1. Install the PCI riser cage. Install the secondary PCI riser cage...

  • Page 30: Removing The 8 Sff Drive Backplane

    2. If needed, install expansion boards (Installing an expansion board in the secondary riser cage on page 78). 3. Install the access panel (Installing the access panel on page 25). 4. Install the server into the rack (Installing the server into the rack on page 36). 5.

  • Page 31: Releasing The Cable Management Arm

    Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Releasing the cable management arm...

  • Page 32: Setup

    Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 33: Temperature Requirements

    CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

  • Page 34: Electrical Grounding Requirements

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. Electrical grounding requirements The server must be grounded properly for proper operation and safety.

  • Page 35: Rack Warnings

    CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

  • Page 36: Identifying The Contents Of The Server Shipping Carton

    Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

  • Page 37: Operating System

    For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website. To install an operating system on the server, use one of the following methods: •...

  • Page 38: Selecting Boot Options

    Selecting boot options This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure 1. Press the Power On/Standby button. 2. Do one of the following: a.

  • Page 39: Hardware Options Installation

    Hardware options installation Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the website. Installing the NVMe drives NVMe drives are supported in 8 SFF and 10 SFF server configurations when the 10 SFF SAS/SATA/NVMe Combo backplane option or the 2 SFF NVMe backplane option is installed.

  • Page 40: Introduction

    5. Install an SFF drive blank in any unused drive bays. Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 41 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 2. Access the product rear panel ( Releasing the cable management arm on page 31). 3.

  • Page 42: Memory Options

    DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). HPE Smart Memory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table).

  • Page 43: Installing A Dimm

    L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing a DIMM The server supports up to 24 DIMMs.

  • Page 44: Installing A High-Performance Fan

    Install the access panel (Installing the access panel on page 25). Install the server in the rack. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (Powering up the server on page 24). Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode.
  • Page 45 a. Extend the server from the rack (Extend the server from the rack on page 24). b. Remove the server from the rack (Remove the server from the rack on page 25). Remove the access panel (Remove the access panel on page 25). Remove all standard fans from the fan bays.

  • Page 46: Drive Options

    Install the access panel (Installing the access panel on page 25). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Powering up the server on page 24). Drive options Depending on the configuration, this server supports SAS, SATA, and NVMe drives.

  • Page 47: Installing A Hot-Plug Sas Or Sata Drive

    Installing a hot-plug SAS or SATA drive Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. Installing a hot-plug SAS or SATA drive...

  • Page 48: Removing A Hot-Plug Sas Or Sata Hard Drive

    4. Determine the status of the drive from the drive LED definitions (Hot-plug drive LED definitions on page 19). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 49: Removing And Replacing An Nvme Drive

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 2. Remove the drive blank, if installed. 3. Press the Do Not Remove button to open the release handle. 4.

  • Page 50: Installing A Uff Drive And Scm Drive Carrier

    Procedure 1. Back up all server data. 2. Observe the LED status of the drive and determine if it can be removed. 3. Remove the drive: a. Push the Power button. The Do Not Remove button illuminates and flashes. b. Wait until the flashing stops and the Do Not Remove button is no longer illuminated. c.

  • Page 51: Removing And Replacing A Uff Drive

    4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Removing and replacing a uFF drive Procedure 1. Back up all server data. 2. Observe the LED status of the drive and determine if it can be removed.

  • Page 52: Installing An 8 Sff Optical Drive

    Installing an 8 SFF optical drive Prerequisites Before installing an optical drive, be sure the 8 SFF display port/USB/optical blank option is installed. For more information, see Installing an 8 SFF display port/USB/optical blank option on page 60. Procedure 1. Remove the optical drive blank. 2.

  • Page 53: Universal Media Bay Options

    Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives. For more information, see Installing an HPE Smart Array P816i-a Controller option on page 87. Additional controller options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
  • Page 54 The following information describes the standard cable routing for this component. For more information on optional cable routing, see the Hewlett Packard Enterprise DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ CablingMatrixGen10). Route and connect the data cable.

  • Page 55: Installing A 2 Sff Nvme Drive Cage Option

    10. Route and connect the power cable. 11. Install the access panel (Installing the access panel on page 25). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 56 For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure Back up all server data. Power down the server (Power down the server on page 24). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a.
  • Page 57 The following information describes the standard cable routing for this component. For more information on optional cable routing, see the Hewlett Packard Enterprise DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ CablingMatrixGen10). 12. Route and connect the data cable.

  • Page 58: Installing A 2 Sff Hpe Smart Carrier M.2 (Scm) Drive Cage

    Prerequisites Hewlett Packard Enterprise recommends installing the P816i-a controller to support more than eight SAS/ SATA drives. Additional controller options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ CablingMatrixGen10).
  • Page 59 The following information describes the standard cable routing for this component. For more information on optional cable routing, see the Hewlett Packard Enterprise DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ CablingMatrixGen10). Route and connect the data cable.

  • Page 60: Installing An 8 Sff Display Port/Usb/Optical Blank Option

    11. Install the access panel (Installing the access panel on page 25). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (Powering up the server on page 24). 16.
  • Page 61 Install the 8 SFF display port/USB/optical blank option. Route and connect the data cable. Hardware options installation...

  • Page 62: Installing The 4 Lff Optical Drive Option

    If needed, install an optical drive (Installing an 8 SFF optical drive on page 52). 10. Install the access panel (Installing the access panel on page 25). 11. Install the server in the rack. 12. Connect each power cord to the server. 13.
  • Page 63 The following information describes the standard cable routing for this component. For more information on optional cable routing, see the Hewlett Packard Enterprise DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ CablingMatrixGen10). Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive connector.

  • Page 64: Installing The Rear Drive Riser Cage Option

    10. Install the access panel (Installing the access panel on page 25). 11. Install the server in the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (Powering up the server on page 24). Installing the rear drive riser cage option The rear drive riser cage option supports low-profile PCI riser options in slot 2.
  • Page 65 Remove the riser board. Set aside for later use. If installed, remove the slot 2 bracket from the primary riser cage. If needed, install the riser board removed in step 7 on the rear drive riser cage bracket. Hardware options installation...
  • Page 66 10. Install the drive cage on the riser cage. 11. If needed, install the riser cage bracket on the rear drive riser cage. 12. If needed, install an expansion board (Installing an expansion board in the primary riser cage on page 71).

  • Page 67: Primary Pci Riser Cage Options

    14. Route and connect the data and power cables. Hewlett Packard Enterprise recommends using embedded SATA solutions when connecting the cable. Other options exist. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).

  • Page 68: Installing An Optional Primary Pci Riser Board

    Installing an optional primary PCI riser board Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-15 Torx screwdriver Procedure Back up all server data. Power down the server (Power down the server on page 24). Remove all power: a.

  • Page 69: Installing The Sata M.2 2280 Riser Option

    10. Install the following, as needed: • Expansion boards (Installing an expansion board in the primary riser cage on page 71) • GPU (Installing the primary GPU riser and cable option on page 72) • Controllers (Controller options on page 82) 11.
  • Page 70 Remove the existing riser board from the riser cage. Install the M.2 riser board. Remove the screw securing the standoff on the riser. 10. Install the M.2 drives. 11. Install the following, as needed: Hardware options installation...

  • Page 71: Installing An Expansion Board In The Primary Riser Cage

    • Expansion boards (Installing an expansion board in the primary riser cage on page 71) • Controllers (Controller options on page 82) 12. Install the primary PCI riser cage (Install the primary PCI riser cage on page 27). 13. Install the access panel (Installing the access panel on page 25). 14.

  • Page 72: Installing The Primary Gpu Riser And Cable Option

    In addition, be sure you have the following items: • The components included with the hardware option kit • HPE DL360 Gen10 CPU1 Cable Kit (If installing a high-powered GPU kit) Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 73: Secondary Pci Riser Options

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 24). b. Remove the server from the rack (Remove the server from the rack on page 25). Remove the access panel (Remove the access panel on page 25).

  • Page 74: Installing A Secondary Full-Height Pci Riser Cage Option

    Installing a secondary full-height PCI riser cage option When installed, this riser cage supports full-height, 3/4-length expansion boards up to 9.5". PCIe3 slot 2 is no longer available. Prerequisites This option requires a dual processor configuration. Before installing this option, be sure you have the following: •...
  • Page 75 Lift and remove the secondary riser cage latch. Install the full height PCIe x16 riser cage latch. Hardware options installation...

  • Page 76: Installing A Secondary Low-Profile Pcie Slot Riser Cage Option

    10. Install the riser cage. 11. Install one of the following, as needed: • Expansion boards (Installing an expansion board in the secondary riser cage on page 78) • GPU (Installing a secondary GPU riser and cable option on page 80) •...
  • Page 77 Prerequisites This option requires a dual processor configuration. Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 78: Installing An Expansion Board In The Secondary Riser Cage

    12. Connect each power cord to the power source. 13. Power up the server (Powering up the server on page 24). Installing an expansion board in the secondary riser cage Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Observe the following alerts:...
  • Page 79 • Full-length Hardware options installation...

  • Page 80: Installing A Secondary Gpu Riser And Cable Option

    Install the expansion board. 10. Connect any required internal or external cables to the expansion board. 11. Install the access panel (Installing the access panel on page 25). 12. Install the server in the rack. 13. Connect each power cord to the server. 14.
  • Page 81 ◦ The components included with the GPU enablement option kit ◦ T-10 Torx screwdriver Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.

  • Page 82: Controller Options

    16. Connect each power cord to the power source. 17. Power up the server (Powering up the server on page 24). Controller options Installing an HPE Smart Array P408i-a Controller option Prerequisites Before installing this option, be sure that you have the following:...
  • Page 83 Remove the access panel (Remove the access panel on page 25). Install the controller. Connect the cables. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). •...
  • Page 84 • 10 SFF SAS/SATA NVMe Combo • 4 LFF Hardware options installation...

  • Page 85: Installing An Hpe Smart Array P408I-P Controller Option

    12. Connect each power cord to the power source. 13. Power up the server (Powering up the server on page 24). Installing an HPE Smart Array P408i-p Controller option Prerequisites Before installing this option, be sure you have the following: •...
  • Page 86 10. Install the primary PCI riser cage (Install the primary PCI riser cage on page 27). 11. Connect the cables. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).

  • Page 87: Installing An Hpe Smart Array P816I-A Controller Option

    15. Connect each power cord to the power source. 16. Power up the server (Powering up the server on page 24). Installing an HPE Smart Array P816i-a Controller option Prerequisites Before installing this option, be sure that you have the following: •...
  • Page 88 Connect the cables. The following illustration shows the 8+2 SFF backplane configuration connected to the controller. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). Hardware options installation...

  • Page 89: Processor And Heatsink Options

    Install the access panel (Installing the access panel on page 25). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Powering up the server on page 24). Processor and heatsink options Installing a processor heatsink assembly The server supports single-processor and dual processor operations.
  • Page 90 CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center website. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts.

  • Page 91: Installing A High-Performance Heatsink

    CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur. c. Using a T-30 Torx screwdriver, fully tighten each heatsink screw in the order indicated on the heatsink label (1 -2 -3 -4) until it no longer turns. If installing a second processor, install high-performance fans in bays 7 and 8.
  • Page 92 CAUTION: The processor assembly must be removed and replaced as a unit. Do not remove the processor from the carrier. CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins.
  • Page 93 c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. Release the thermal grease adhesion between the processor assembly and heatsink: a.
  • Page 94 12. Install the processor heatsink assembly: a. Locate the Pin 1 indicator on the processor frame and the socket. b. Align the processor heatsink assembly with the heatsink alignment pins and gently lower it down until it sits evenly on the socket. The heatsink alignment pins are keyed.

  • Page 95: Installing The Systems Insight Display Power Module

    Installing the Systems Insight Display power module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 96 Using a Torx T-10 screwdriver, remove the Power/UID/USB assembly. • 8 SFF • 4 LFF Hardware options installation...
  • Page 97 Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit. • 8 SFF Hardware options installation...
  • Page 98 • 4 LFF 11. Connect the SID cables to the front power button/USB 3.0 connector on the system board. Hardware options installation...

  • Page 99: Installing The 4 Lff Display Port/Usb Module

    Installing the 4 LFF display port/USB module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server (Power down the server on page 24). Remove all power: a.
  • Page 100 Install the 4 LFF display port/USB module. Route and connect the cable. Hardware options installation...

  • Page 101: Installing The Serial Cable Option

    Install the access panel (Installing the access panel on page 25). Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (Powering up the server on page 24). Installing the serial cable option Prerequisites Before installing this option, be sure you have the following:...

  • Page 102: Installing The Chassis Intrusion Detection Switch Option

    Connect the serial cable option, and then secure the cable with two T-10 screws. Then, remove the backing from the double-sided tape and press down where indicated. Install the access panel (Installing the access panel on page 25). 10. Install the server in the rack. 11.
  • Page 103 Procedure Power down the server (Power down the server on page 24). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 24). b.

  • Page 104: Hpe Smart Storage Battery Option

    12. Connect each power cord to the power source. 13. Power up the server (Powering up the server on page 24). HPE Smart Storage Battery option In the Hewlett Packard Enterprise DL360 Gen10 Server , the Smart Storage Battery can be installed in two different orientations, depending on configuration: •...

  • Page 105: Installing A Smart Storage Battery In The 10 Sff Sas/Sata/Nvme Combo Backplane Configuration

    Install the access panel (Installing the access panel on page 25). Install the server in the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server (Powering up the server on page 24). Installing a Smart Storage Battery in the 10 SFF SAS/SATA/NVMe Combo backplane configuration Prerequisites...
  • Page 106 Slide the battery into the left retainer, and then install the right retainer. Connect the cable: a. Remove the center fan baffle. Hardware options installation...

  • Page 107: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 Option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections:...

  • Page 108: Hpe Trusted Platform Module 2.0 Guidelines

    TPM including keys will be erased. IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.

  • Page 109: Disabling Chipset-Tpm

    Disabling Chipset-TPM CAUTION: Chipset-TPM is not available after power is removed from the system and the HPE TPM 2.0 Gen10 Kit is installed. Do not install the HPE TPM 2.0 Gen10 Kit if Chipset-TPM is enabled and the operating system is using Chipset-TPM features. Otherwise, the OS may go into recovery mode, data loss can occur, or both.
  • Page 110 Remove the primary PCI riser cage (Removing the primary PCI riser cage on page 27). 10. Proceed to Installing the TPM board and cover on page 110. Installing the TPM board and cover Procedure 1. Observe the following alerts: CAUTION: Any attempt to remove the cover of an installed TPM from the system board can damage the TPM cover, the TPM, and the system board.
  • Page 111 3. Install the TPM cover: a. Line up the tabs on the cover with the openings on either side of the TPM connector. b. To snap the cover into place, firmly press straight down on the middle of the cover. 4.

  • Page 112: Enabling The Trusted Platform Module

    Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: • By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. • In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 or TPM 1.2. •...
  • Page 113 The server reboots a second time without user input. During this reboot, the TPM setting becomes effective. 8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot. For more information, see the Microsoft website. Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled.

  • Page 114: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 115: Sff Configuration Cable Routing

    The following information describes the standard cable routing for this component. For more information on optional cable routing, see the Hewlett Packard Enterprise DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 8 SFF backplane to P408i-a controller...

  • Page 116: Additional Sff Cabling

    2 SFF NVMe backplane to primary riser 1 SFF rear backplane to system board SATA Additional SFF cabling For more information on the following cables and cabling configurations, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10): •...

  • Page 117: Lff Cables

    Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 4 LFF backplane to P408i-a controller Additional LFF cabling For more information on the following cables and cabling configurations, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10): •...

  • Page 118: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.

  • Page 119: Hpe Ilo 5

    System Viewer documentation at the following website: http://www.hpe.com/support/ahsv-docs. HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations.

  • Page 120: Ilo Service Port

    HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (http://www.hpe.com/ info/restfulinterface/docs). For specific information about automating tasks using the iLO RESTful API, see libraries and sample code at http://www.hpe.com/info/redfish.

  • Page 121: Restful Interface Tool

    RESTful Interface Tool The RESTful Interface Tool (iLOrest) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 122: Management Security

    Management Security HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.

  • Page 123: Selecting The Boot Mode

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see the UEFI System Utilities and Shell Release Notes for Gen10 and HPE Synergy on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs.).

  • Page 124: Launching The Embedded Uefi Shell

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 125: Usb Support

    Array controllers and integrated Smart Array controllers. Some HPE SSA features are only available in the offline environment, such as setting the boot controller and boot volume. • Accessing HPE SSA in the online environment This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system.
  • Page 126 NOTE: HPE OneView and iLO Amplifier Pack manage the iLO while iSUT runs on each server and deploys the updates. The same administrator might not manage both applications. Create a process that notifies the administrators when updates are available.
  • Page 127 NOTE: Do not manage one node with iLO Amplifier Pack and HPE OneView. Updating firmware from the System Utilities Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure 1.

  • Page 128: Drivers

    Hewlett Packard Enterprise website. To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website. Under Select your HPE product, enter the product name or number and click Go. Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version.

  • Page 129: Change Control And Proactive Notification

    Patches Let Hewlett Packard Enterprise know what commercial products you own and they will send you the latest updates to keep your business running smoothly. For more information, see the Hewlett Packard Enterprise website: http://www.hpe.com/info/pcn Change control and proactive notification...

  • Page 130: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 131: Removing And Replacing The System Battery

    Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 132: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...

  • Page 133: Power Supply Specifications

    HPE 500W Flex Slot Platinum Hot-plug Power Supply • HPE 800W Flex Slot Platinum Hot-plug Power Supply • HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply • HPE 800W Flex Slot Universal Hot-plug Power Supply • HPE 800W Flex Slot -48VDC Hot-plug Power Supply •...

  • Page 134: Hpe 800W Flex Slot Platinum Hot-Plug Power Supply

    500 W at 100 VAC to 127 VAC input 500 W at 200 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Power Supply Specification Value Input requirements Rated input voltage 100 to 127 VAC...

  • Page 135: Hpe 800W Flex Slot Titanium Plus Hot-Plug Power Supply

    800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply Specification Value Input requirements Rated input voltage 200 to 240 V AC...

  • Page 136: Hpe 800W Flex Slot Universal Hot-Plug Power Supply

    Maximum peak power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot-plug Power Supply Specification Value Input requirements Rated input voltage 200 V to 277 V AC...

  • Page 137: Hpe 800W Flex Slot -48Vdc Hot-Plug Power Supply

    800 W at 380 VDC input Maximum peak power 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input HPE 800W Flex Slot -48VDC Hot-plug Power Supply Specification Value Input requirements Rated input voltage -40 VDC to -72 VDC...

  • Page 138: Hpe 1600W Flex Slot Platinum Hot Plug Power Supply

    • Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE 1600W Flex Slot Platinum Hot Plug Power Supply Specification Value Input requirements...

  • Page 139: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...

  • Page 140: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 141: Remote Support

    Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...

  • Page 142: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 143: Acronyms And Abbreviations

    Canadian Standards Association Customer Self Repair FSBBU Flex slot battery backup graphics processing unit host bus adapter HP SUM HP Software Update Manager HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log Acronyms and abbreviations...
  • Page 144 International Organization for Standardization JSON JavaScript Object Notation large form factor LRDIMM load reduced dual in-line memory module NAND Not AND nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self-Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack...
  • Page 145 small form factor Systems Insight Display Systems Insight Manager Service Pack for ProLiant TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager voltage direct-current Acronyms and abbreviations...

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