Checks With The Power On - Advanced Energy Pinnacle 20 kW Manual

Advanced Energy
6. Ensure that input power meets specifications. (See the "Specifications" chapter for
specifics.)
7. Ensure ground connections are adequate and secure.
8. Check the position of the switches on the DIP for the serial (Host) port (if your unit has a
Host port) against the addressing information in the "I/O Communication and Control"
chapter.
9. Ensure that the interlock loop is closed both at the Contactor Interlock and at the User port.
(See the description of the Contactor Interlock in the "Installation" chapter for more
information.)

Checks with the Power On

1. Check the unit's input and remote power connections to ensure the proper power is being
supplied to the unit.
2. Check the LEDs on all units to determine that the proper ones are lit.
3. Note any error code (that is, any "Exxx" number) displayed on the front panel or Pinnacle
Remote Active Panel. See "Error Code Troubleshooting Table" on page 7-8 for additional
information.
4. Working with the passive front panel, ensure that the front panel LEDs POWER ON,
INTERLOCK, OUTPUT, and SETPOINT LEDs are lit (see "Troubleshooting LEDs" on
page 7-6). Note which, if any, of these are not lit. If the INTERLOCK LED is not lit, error
code E020, E022, or E023 should be displayed on the front panel. See "Error Code
Troubleshooting Table" on page 7-8 for a suggested response to any of these errors. If the
INTERLOCK LED is not lit and no error code is displayed, ensure that the LED is
functioning.
5. Working with the Pinnacle Remote Active Panel, verify that LEDs light to show the
control and regulation settings. Then verify that the OFF LED is lit.
6. If you suspect an LED is malfunctioning, cycle the Pinnacle unit's power on and off. If the
problem re-occurs, call AE Global Support.
7. Working with the passive front panel, note whether the BUS FAULT or OVERTEMP
LEDs on the front panel are lit. If the BUS FAULT LED is lit, error code E002 or E003
should be displayed on the panel. If the OVERTEMP LED is displayed, error code E004
should be displayed.For more information on error codes and suggested responses, see
"Error Code Troubleshooting Table" on page 7-8. If no error code is displayed, cycle the
Pinnacle unit's power on and off to determine whether the LED is functioning properly.
8. Working with the Pinnacle Remote Active Panel, verify that the output display screen
information is displayed (see the "Output Display Screen" section of the "I/O
Communications and Control" chapter for details). If the display screen shows an error
message, see "Error Code Troubleshooting Table" on page 7-8. If the display remains
blank, cycle the Pinnacle unit's power on and off. If the problem re-occurs, call AE Global
Support.
7-2
Page 156 of 182
®
Troubleshooting and Customer Support 5702199-A