Checks With The Power On - Advanced Energy Pinnacle User Manual

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Advanced Energy
6. Ensure that input power meets specifications. (See the "Specifications" chapter
for specifics.)
7. Ensure ground connections are adequate and secure.
8. Check the position of the switches on the DIP for the serial (Host) port (if your
unit has a Host port) against the addressing information in the "I/O
Communication and Control" chapter.
9. Ensure that the interlock loop is closed both at the contactor interlock and at the
User port. (See the description of the contactor interlock in the "Installation"
chapter for more information.)

Checks with the Power On

1. Check the unit's input and remote power connections to ensure the proper power
is being supplied to the unit.
2. Check the LEDs on all units to determine that the proper ones are lit.
3. Note any error code (that is, any "Exxx" number) displayed on the front panel or
Pinnacle Remote Active Panel. See "Error Code Troubleshooting Table" on
page 7-8 for additional information.
4. Working with the passive front panel, ensure that the front panel LEDs POWER
ON, INTERLOCK, OUTPUT, and SETPOINT LEDs are lit (see
"Troubleshooting LEDs" on page 7-6). Note which, if any, of these are not lit. If
the INTERLOCK LED is not lit, error code E020, E022, or E023 should be
displayed on the front panel. See "Error Code Troubleshooting Table" on
page 7-8 for a suggested response to any of these errors. If the INTERLOCK LED
is not lit and no error code is displayed, ensure that the LED is functioning.
5. Working with the Pinnacle Remote Active Panel, verify that LEDs light to show
the control and regulation settings. Then verify that the OFF LED is lit.
6. If you suspect an LED is malfunctioning, cycle the Pinnacle unit's power on and
off. If the problem re-occurs, call AE Global Customer Support.
7. Working with the passive front panel, note whether the BUS FAULT or
OVERTEMP LEDs on the front panel are lit. If the BUS FAULT LED is lit, error
code E002 or E003 should be displayed on the panel. If the OVERTEMP LED is
displayed, error code E004 should be displayed.For more information on error
codes and suggested responses, see "Error Code Troubleshooting Table" on
page 7-8. If no error code is displayed, cycle the Pinnacle unit's power on and off
to determine whether the LED is functioning properly.
8. Working with the Pinnacle Remote Active Panel, verify that the output display
screen information is displayed (see the "Output Display Screen" section of the
"I/O Communications and Control" chapter for details). If the display screen
shows an error message, see "Error Code Troubleshooting Table" on page 7-8. If
the display remains blank, cycle the Pinnacle unit's power on and off. If the
problem re-occurs, call AE Global Customer Support.
7-2 Troubleshooting and Customer Support 5702156-E