Advanced Energy Pinnacle 20 kW Manual page 164

Advanced Energy
Table 7-4. Error Codes
Error Code and
Message
Side A: Inverter Fault
Occurred
(explicit clear)
Side B: Inverter Fault
Occurred
(explicit clear)
Invalid Request: Output
Interlock Open: User
(self clear)
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Problem Indicated
E011 The unit's power inverter on
Side A cannot produce
power.
E012 The unit's power inverter on
Side B cannot produce power.
E016 The requested action can not
be performed while output is
is on
on.
E020 The unit's power inverter
cannot produce power.
Troubleshooting and Customer Support
Suggested Action
Using all applicable safety
precautions, inspect your ac
input power source to ensure
that it is properly connected
and that the specified voltage
is being applied to the
Pinnacle unit. Check the input
power line voltage on all
phases to ensure that it meets
specifications (see the
"Specifications" chapter).
Run the power supply to a
dummy load to determine if it
will indeed produce voltage
or current.
Using all applicable safety
precautions, inspect your ac
input power source to ensure
that it is properly connected
and that the specified voltage
is being applied to the
Pinnacle unit. Check the input
power line voltage on all
phases to ensure that it meets
specifications (see the
"Specifications" chapter).
Run the power supply to a
dummy load to determine if it
will indeed produce voltage
or current.
Turn output off and repeat
action.
Power off the Pinnacle unit.
Ensure that the interlock pin
on the User port connector
has been properly connected
(see the "I/O Communication
and Control" chapter). Ensure
that all system interlocks have
been satisfied. Power the unit
back on.
5702199-A