Advanced Energy Pinnacle 20 kW Manual page 163

Table 7-4. Error Codes
Error Code and
Message
Heat Sink Over-
temperature
(self clear)
Momentary Power
Fluctuation
(explicit clear)
DSP Watchdog Failure
NOVRAM is not
Initialized
Output Ground Fault
Detected
Side A: Process Voltage
(explicit clear)
5702199-A
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Problem Indicated
E004 The unit is overheating.
E005 The ac input power line
dipped below required
operating conditions. This
condition may be due to an ac
power black-out or brown-
out.
E006 The DSP has failed.
E007 The unit has not been
properly initialized.
E009 Output positive terminal is
not PE grounded.
E010 The voltage at output on the
unit has dropped to the
Low
"process voltage" value you
have set.
Troubleshooting and Customer Support
Pinnacle™ 20 kW
Suggested Action
Inspect the unit's cooling
system and review cooling
specifications: ensure that the
input air temperature is
correct, that the Pinnacle
unit's fans are functioning
properly, and that your
cabinet allows for adequate
ventilation for all the units in
the cabinet. For more
information, see the
"Installation" chapter.
Using all applicable safety
precautions, inspect your ac
input power source to ensure
that it is properly connected
and that the specified voltage
is being applied to the
Pinnacle unit. (See the
"Specifications" chapter for
ac input power
specifications.)
Call AE Global Support.
Call AE Global Support.
Connect output positive
terminal to PE ground.
Re-program or disengage the
Pinnacle unit's process
voltage limit check feature.
For more information, see the
"I/O Communication and
Control" chapter.
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