Troubleshoot Hardware Faults Using Oracle Ilom Cli - Oracle Exadata X10M Service Manual

Review Exadata Server X10M Product Information and Known Issues for any late-
2.
breaking information about the server. Refer to Oracle AMD-Based Cloud Servers
Product Notes. Review up-to-date information about the server, including
hardware-related known issues.
Prepare the server for service using Oracle ILOM.
3.
If you determined that the hardware fault requires service (physical access to the
server), use Oracle ILOM to take the server offline, activate the Locate button/
LED, and if necessary, power off the server. See
Preparing for
Prepare the service workspace.
4.
Before servicing the server, prepare the workspace, ensuring
Discharge Safety
for Service.
Service the components.
5.
To service
replacement procedures in this document.
Clear the fault in Oracle ILOM.
6.
Depending on the component, you might need to clear the fault in Oracle ILOM.
Generally, components that have a FRU ID, clear the fault automatically. For
details, refer to Oracle Integrated Lights Out Manager (ILOM) documentation at
Oracle ILOM

Troubleshoot Hardware Faults Using Oracle ILOM CLI

This procedure uses the basic troubleshooting steps described in
Troubleshooting
Use this procedure to troubleshoot hardware faults using the Oracle ILOM command-
line interface (CLI) and, if necessary, prepare the server for service.
Open a terminal and using a secure method, such as a secure shell, log into the
1.
SP using the user name (with administrator privileges) and SP IP address or
hostname. For example:
ssh username@hostname
When prompted, enter the password.
2.
At the Oracle ILOM prompt (->), enter the command to show any faults. For
3.
example:
-> show faulty
Target | Property | Value
-------------------------+------------------------------------
+-------------------
/SP/faultmgmt/0 | fru | /SYS/MB/P0
Service.
(ESD) protection for the server and components. See
replaceable components, see the removal, installation, and
Note:
Server components must be replaced by Oracle Service personnel.
Contact Oracle Service.
Documentation.
Process.
Diagnosing Server Component Hardware Faults
Accessing Oracle ILOM. See
Electrostatic
Basic
Chapter 2
Preparing
2-2