Nortel Meridian 1 Succession 1000M Installation And Configuration Manual page 536

Page 536 of 562
LD 15 – Configuring customer options (Part 2 of 2)
Prompt Response
- AOCS <CR>
- RCY1 <CR>
- RCY2 1 - (6) - 15
LD 11 – Configuring your CAP (Part 1 of 2)
Prompt Response
AOM 0, 1, 2
CLS SPV
ADD
SWA
KEY 0 ACD xxxx yyyy
xx MSB
553-3011-210 Standard 1.00
Central Answering Position
Description
Ring Cycles before forwarding to attendant
In LD 15, the customer data block, the prompt ATDN, or Attendant Directory
Number, defaults to 0. When 0 is dialed by a station user, the non-existent
console is seen by the Small System as being in Night Service. Therefore, all
dial 0 calls are directed to the night number, which is the ACD directory
number of the CAP.
All calls redirected to the CAP which are subsequently transferred to a
station, may be redirected to Meridian Mail or recalled to the CAP ACD
queue. The software associated with this produces prompts in LD 15, which
determine whether or not a call is recalled to the CAP queue or redirected to
a forward no answer destination such as Meridian Mail.
In LD 11, respond as follows for the specified prompts:
Description
add-on modules 0, 1, or 2
"SPV" = supervisor
"ADD "= automatic digit display
"SWA" = station-to-station call waiting allowed
"xxxx" = ACD queue directory
number
"yyyy" = position ID
"xx" = key number
MSB = Make Set Busy
October 2003