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Modifying analog model telephones
Creating digital model telephones
553-3011-210
Standard 1.00
Changing preprogrammed data
If you want to modify an analog telephone, use LD 10 and type in the
following commands on the TTY.
LD 10
REQ
CHG
TYPE
500 M
MODL
YYY
For more information about LD 10 and its associated prompts and
commands, refer to the system software NTPs that are shipped with the
system.
When you create model telephones for digital telephones, you must program
key 0 with a function that can act as a prime extension number or its
equivalent. This includes telephones that are programmed to have Single Call
Ringing (SCR), Multiple Call Ringing (MCR), Single Call Non-Ringing
(SCN), Multiple Call Non-Ringing (MCN), and Automatic Call Distribution
(ACD).
For ACD telephones, the model telephone defines the ACD queue. To define
the extension number, you must enter the ID number of the agent or the
Central Answering Position.
October 2003
where "YYY" = the model number of the
telephone that you are modifying