Nortel Meridian 1 Attendant PC Manuals

Manuals and User Guides for Nortel Meridian 1 Attendant PC. We have 3 Nortel Meridian 1 Attendant PC manuals available for free PDF download: Software User's Manual, Quick Start Manual, Installation Manual

Nortel Meridian 1 Attendant PC Software User's Manual (176 pages)

Nortel Meridian 1 Attendant PC VOIP Telephone: Software User Guide

Brand: Nortel | Category: Software | Size: 1 MB

Table of Contents
5
Introducing the Meridian 1

15
Attendant PC

15
- About the Attendant PC
  15
  - Starting the Attendant PC
    16
- Meridian 1 Attendant PC Console Display
  16
  - Menus
    17
  - Two-Line Display
    17
  - Position Busy Indicator
    17
  - Fixed Keys
    18
  - Loop Keys
    18
  - Incoming Call Indicator Keys
    19
  - Trunk Group Busy Keys
    19
- Placing a Call
  20
- Using the Attendant PC Online Help
  20
- Attendant PC Help Topics
  20
  - Using the Help Index Feature
    21
- Attendant PC Help Index
  21
  - Exploring the Help Console
    22
  - Figure 4 Help Console Window
    22
  - Figure
    23
Working with the Tools Menu

23
- Figure
  24
- Using the Feature List
  24
- Feature List Display Window
  24
  - Figure
    25
  - Fixed Features
    25
  - Flexible Features
    25
  - Figure
    26
  - Virtual Features
    26
- Virtual List Display Window
  31
- Figure
  31
- Using the ICI List
  32
  - Adding an ICI Key
    33
- ICI Specification Window
  33
  - Figure
    33
  - Using the ICI Keys Page
    34
- ICI Keys Display Window
  34
- Figure
  34
- Using the TGB Keys
  35
  - Adding a TGB Key
    35
- TGB Specification Window
  35
- Figure
  35
- TGB Keys Display Window
  36
- Figure
  36
- Building a Toolbox
  37
- Figure
  37
- Figure 11 Sample Toolbox Window
  38
- Accessing the CPLUS Directory
  39
- CPLUS Directory Dialog
  39
- CPLUS Directory Look in Display
  39
- Figure
  39
- Using the Directory
  40
  - Figure
    41
  - Starting the Directory
    41
- Directory Console Display
  41
- Figure 15 Main Properties Page
  42
- Directory Mini-Console and Directory Default Displays
  42
  - Creating a Directory Entry
    43
  - Figure
    43
- Directory Display Window
  43
- Figure
  44
- General and Address Tab Displays
  44
- Figure
  45
- Columns Display Window
  45
- Figure
  46
- User Data Display Window
  46
- Figure 21 Info Display Window
  47
- Figure
  48
- Access Display Window
  48
- Figure
  49
- Status Display Window
  49
  - Exporting Directory Dialing Numbers
    50
  - Figure
    50
- Export Display Window
  50
- Export Job Display Window
  50
  - Importing Directory Dialing Numbers
    51
  - Figure 26 Import Display Window
    51
- Import Job Display Window
  51
  - Changing a Directory Number (DN)
    52
  - Figure
    52
  - Searching the Directory
    52
- Change DN Display Window
  52
- Search Directory Display
  52
  - P0891256 Standard 2.00 February
    52
- Logging off the Attendant PC
  53
- Figure
  55
Working with the Config Menu

55
- Figure
  56
- Console Configuration
  56
  - Figure 30 General Tab Display
    57
  - Figure 31 Hotkeys Tab Display
    58
  - The Hotkeys Tab
    58
  - Figure
    59
  - The Consoles Tab
    59
- Consoles Display Windows
  59
  - Figure
    60
  - The Attendants Tab
    60
- Attendants Display Window
  60
  - Figure
    61
  - The Features Tab
    61
  - Figure
    62
- Features Display Window
  62
  - The Flex Keys Tab
    68
- Flex Keys Display Window
  68
  - The ICI Tab
    69
    
    Figure 36 Icis Display Window
    69
    
    ICI Specification Window
    70
    
    Figure
    71
    
    ICI Keys Display Window
    71
  - The ICI Keys Tab
    71
  - The TGB Tab
    72
    
    Figure 39 Tgbs Display Window
    72
    
    TGB Keys Display Window
    73
    
    TGB Specification Window
    73
- Interface Properties
  74
  - The Alerter Tab
    74
- Alerter Display Window
  74
  - The Call Waiting Tab
    75
- Call Waiting Display Window
  75
  - The Handset Tab
    76
- Handset Display Window
  76
  - The Relay Tab
    77
- Relay Display Window
  77
  - The Diagnostics Tab
    78
- Diagnostics Display Window
  78
  - Change Password Display Window
    79
  - Figure
    79
- Configure Port
  79
- Change Password
  79
- COM Port Display Window
  79
Meridian 1 Attendant PC Call Processing

81
Meridian 1 Attendant PC Features

117
- Attendant Blocking of Directory Number
  118
- Attendant Break-In Busy Indication and Prevention
  119
- Attendant Monitor: Monitoring a DN
  119
- Attendant Monitoring: Monitoring a Trunk
  120
- Auto Dial
  121
  - Calling an Auto Dial Number
    121
  - Storing an Auto Dial Number
    122
- Automatic Wake up
  122
  - Programming a Wake-Up Call
    122
  - Canceling a Wake-Up Call
    123
  - Unanswered Wake-Up Calls
    124
  - Making a VIP Wake-Up Call
    124
- Barge-In
  125
- Busy Verify
  125
- Charge Account
  126
  - Entering an Account Number after Dialing a Call
    126
- DID Route Conversion
  127
- Do-Not-Disturb
  128
  - Setting up Do-Not-Disturb
    128
  - Using Do-Not-Disturb
    128
  - Cancelling Do-Not-Disturb
    129
  - Overriding Do-Not-Disturb
    129
  - Testing Do-Not-Disturb
    130
- End-To-End Signaling
  130
- Enhanced Night Service
  131
  - Turning Enhanced Night Service on and off
    132
- Enhanced Secrecy
  132
- Malicious Call Trace
  133
- P0891256 Standard 2.00 February
  134
- Night Service
  134
  - Turning Night Service on and off
    134
  - Displaying and Changing the Night Service Option Number
    135
- Paging
  135
- Position Busy
  135
- Radio Paging
  136
  - Automatic Pre-Selection
    136
  - Automatic Post-Selection
    136
  - Manual Post-Selection
    137
  - Manual Pre-Selection
    137
- Semi-Automatic Camp on
  137
- Series Call
  138
- Speaking Privately (Splitting)
  138
- Speed Call
  139
  - Calling a Speed Call Number
    139
  - Storing a Speed Call Number
    139
- Stored Number Redial
  140
- System Speed Call
  142
Meridian 1 Attendant PC Network Features

143
- Centralized Attendant Service
  143
- Network Attendant Service
  147
- Networking (ESN, ISDN) Features
  150
  - Authorization Code
    150
  - Charge Account
    151
  - Expensive Route Warning Tone
    151
  - Extending a Call-Off-Hook Queueing
    151
  - Network Speed Call
    152
  - Routing Control
    152
Using the Meridian 1 Attendant PC Help Facility

153
- About the Help Facility
  153
- The Help Menu
  153
- Console Help F1
  154
  - Using the Contents Tab
    155
  - Figure
    155
- Console Help Window
  155
  - Figure
    156
  - Using the Index Tab
    156
- Contents Tab Window
  156
- Index Tab Window
  156
  - Using the Find Tab
    157
- Using the Options Menu
  157
- Find Tab Window
  157
- P0891256 Standard 2.00 February
  158
- Accessing Glossary Features
  158
  - About Meridian 1 Attendant PC Software
    158
- Glossary Window
  158
List of Terms

159
- P0891256 Standard 2.00 February
  160

Nortel Meridian 1 Attendant PC Quick Start Manual (64 pages)

Nortel Meridian 1 Attendant PC VOIP Telephone: Quick Start

Brand: Nortel | Category: Software | Size: 0 MB

Table of Contents
5
Ready

9
- Connect the Handset or Headset
  9
- Connecting the Handset and Headset
  9
Ready, Set

11
Ready, Set, Go

15
- Answering a Call
  15
- Extending a Call
  16
  - Extending a Call to Voice Mail
    17
- Placing a Call
  18
  - Calling an Extension
    18
  - Calling an Outside Number
    19
  - Calling Another Attendant
    20
- Using the Directory
  22
  - Creating a Directory Entry
    22
- Console's Tools Menu Display
  22
- New Directory Display
  23
- Figure 6 General Tab Display
  23
- Figure 7 Address Tab Display
  24
- Figure
  25
- User Data Display Window
  25
  - Editing a Directory Entry
    26
  - Figure
    26
- Shift Display Window
  26
  - Deleting a Directory Entry
    27
- Directory Tab Displays
  27
  - Using Information Screens
    28
- Using Hotkeys
  29
- Figure 11 Hotkeys Tab Display
  29
- Creating Virtual Feature Keys
  31
- Creating Auto Dial Keys
  36
- Using the Feature List
  39
- Figure 12 Features List Display
  39
- Using the ICI Keys
  40
- Using the TGB Keys
  41
Stop

43
- Position Busy/Night Service
  43
- Logging off the Attendant PC
  43
Using the Help Facility

45
- Attendant PC Help Topics
  45
List of Terms

47

Nortel Meridian 1 Attendant PC Installation Manual (20 pages)

LAN Interface

Brand: Nortel | Category: Software | Size: 0 MB

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IP Phone

Telephone

Switch Software Server

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Nortel Meridian 1 Attendant PC Manuals

Nortel Meridian 1 Attendant PC Software User's Manual (176 pages)

Table of Contents

Introducing the Meridian 1

Attendant PC

Working with the Tools Menu

Working with the Config Menu

Meridian 1 Attendant PC Call Processing

Meridian 1 Attendant PC Features

Meridian 1 Attendant PC Network Features

Using the Meridian 1 Attendant PC Help Facility

List of Terms

Nortel Meridian 1 Attendant PC Quick Start Manual (64 pages)

Table of Contents

Ready

Ready, Set

Ready, Set, Go

Stop

Using the Help Facility

List of Terms

Nortel Meridian 1 Attendant PC Installation Manual (20 pages)

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