Page 1 All Rights Reserved Produced in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of Industry Canada.
Page 3 Page 3 of 532 Revision history October 2003 Standard 1.00. This document is a new NTP for Succession 3.0. It was created to support a restructuring of the Documentation Library, which resulted in the merging of multiple legacy NTPs. This new document consolidates information previously contained in the following legacy documents, now retired: •...
Page 4 Page 4 of 532 553-3001-367 Standard 1.00 October 2003...
Page 5: Table Of Contents
Page 5 of 532 Contents About this document ..... . . Subject ..........Applicable systems .
Page 6 Page 6 of 532 Installation and removal of analog (500/2500-type) telephones ..Installation and removal of M2000 Series Meridian Digital Telephones . 55 M3900 Series Meridian Digital Telephones ..... Designate telephones .
Page 7 Contents Page 7 of 532 Meridian Communications Adapter ......Meridian Communications Unit ......Analog Terminal Adapter .
Page 8 Page 8 of 532 Physical description ........Terminal options .
Page 9 Contents Page 9 of 532 Flash Download advisements ....... . PSDL installation .
Page 10 Page 10 of 532 553-3001-367 Standard 1.00 October 2003...
Page 11: About This Document
Page 11 of 532 About this document This document is a global document. Contact your system supplier or your Nortel Networks representative to verify that the hardware and software described are supported in your area. Subject This document provides technical information about Meridian analog, digital and modular telephone sets and attendant consoles.
Page 12: Applicable Systems
Page 12 of 532 Applicable systems This document applies to the following systems: • Meridian 1 Option 11C Chassis • Meridian 1 Option 11C Cabinet • Meridian 1 Option 51C • Meridian 1 Option 61 • Meridian 1 Option 61C •...
Page 13 About this document Page 13 of 532 become Succession 1000M systems. Table 1 lists each Meridian 1 system that supports an upgrade path to a Succession 1000M system. Table 1 Meridian 1 systems to Succession 1000M systems Maps to this This Meridian 1 system...
Page 14: Intended Audience
Page 14 of 532 Intended audience This document is intended for individuals responsible for installing, configuring, operating, administering, and troubleshooting Meridian digital telephones, attendant consoles and add-on modules, or for engineering and configuring digital telephone lines Conventions Terminology In this document, the following systems are referred to generically as “system”: •...
Page 15: Related Information
About this document Page 15 of 532 • Succession 1000M Single Group • Succession 1000M Multi Group The call processor in Succession 1000 and Succession 1000M systems is referred to as the “Succession Call Server”. Related information This section lists information sources that relate to this document. NTPs The following NTPs are referenced in this document: •...
Page 16 For information on Succession i2000 Series Internet Telephones, refer to Internet Terminals: Description (553-3001-368). Online To access Nortel Networks documentation online, click the Technical Documentation link under Support on the Nortel Networks home page: http://www.nortelnetworks.com/ CD-ROM To obtain Nortel Networks documentation on CD-ROM, contact your Nortel Networks customer representative.
Page 17: Meridian Digital Telephones
Page 17 of 532 Meridian Digital Telephones Contents This section contains information on the following topics: Introduction ..........Functional description .
Page 18 Page 18 of 532 increases or decreases the volume for the tone or sound which is currently active. Line engineering Meridian Digital Telephones operate through twisted pair wiring. The maximum permissible loop length is 3500 ft. of 24AWG standard twisted wire with no bridge taps.
Page 19 Meridian Digital Telephones Page 19 of 532 The Handsfree unit, which is integrated in the Meridian M2112, requires an auxiliary power supply. Power can be obtained from either a QUT1 25 V AC closet power supply or a local plug-in transformer (AO273077) over a separate pair of wires.
Page 20 Page 20 of 532 Data If the Asynchronous Data Option (ADO) is installed, an external power supply is needed in addition to the power from the line (see Table ). A 110 V AC 60 Hz, 100 V AC 50/60 Hz or a 220 V AC 50 Hz multi-output power supply unit provides nominal voltages of +5 V, +12 V and -12 V DC.
Page 21 Meridian Digital Telephones Page 21 of 532 Table 2 lists available units. Table 2 External power supply for Meridian Digital Telephones ADO North American version NPS50220-03L5 Multi-output external power supply (CPC-# A0336823), UL listed and CSA approved. Input: 57-63 Hz 115-132 V AC Output: +5 V DC, 1.0 A (pin 3 for supply, pin 2 for return) +12 V DC, 200 mA (pin 6 for supply, pin 1 for return)
Page 22 Page 22 of 532 Data characteristics The Asynchronous Data Option (ADO) communicates with the data terminal equipment having characteristics as shown in Table 3. Table 3 Meridian Digital Telephone ADO characteristics Data type ASCII Synchronization External Asynchronous, Start-Stop power supply for Meridian Digital Telephones ADO Number of Bits 8 bits...
Page 23 Meridian Digital Telephones Page 23 of 532 Voice and Voice Signaling Channel The Digital telephone Interface Chip functions as a control to switch the handset, speaker, keyboard scanning, and LCD controls on and off. Data and Data Signaling Channel The ADO supports asynchronous ASCII operation. A data byte is received from your terminal or personal computer, a control byte is added, and the two bytes are transferred to the associated line card.
Page 24 Page 24 of 532 553-3001-367 Standard 1.00 October 2003...
Page 25: Meridian Modular Telephones
Page 25 of 532 Meridian modular telephones Contents This section contains information on the following topics: Introduction ..........General description .
Page 26: General Description
Page 26 of 532 Software requirements The option number for the Meridian Modular Telephones is 170. The mnemonic is ARIE. The DSET package (88) and the TSET package (89) are required. Peripheral equipment requirements The telephone interfaces with the Digital Line Card (DLC). The digital line card supports eight Integrated Voice and Data ports;...
Page 27 Meridian modular telephones Page 27 of 532 model 1, but with one PJ-327 jack for a carbon agent headset and one RJ-32 jack for an electret supervisor headset. See Figure 5 on page Figure 1 M2006 modular telephone Switchook • Brandline insert •...
Page 28 Page 28 of 532 Figure 2 M2008 modular telephone Filler plate Brandline insert Speaker Switchook Message Waiting lamp Rls key Hold Key Function keys and LCDs Volume Prime DN control 553-AAA0727 Dimensions: Length: 8.42 in. (215 mm.) Width: 8.42 in. (215 mm.) Height: 3.61 in.
Page 29 Meridian modular telephones Page 29 of 532 Figure 3 M2016S and M2616 modular telephones Filler plate Brandline insert Speake Switchoo Message Waiting lamp Hold 16 Function keys with 8 LCDs Volume control Prime 553-AAA0741 Dimensions: Length: 9.75 in. (250 mm.) Width: 9.45 in.
Page 30 Page 30 of 532 Figure 4 M2216ACD-1 and -2 modular telephones 553-AAA0742 Dimensions: Length: 9.75 in. (250 mm.) Width: 9.45 in. (235 mm.) Height: 3.64 in. (93 mm.) Weight: approximately 2 lbs. (1 kg.) 553-3001-367 Standard 1.00 October 2003...
Page 31: Physical Description
Meridian modular telephones Page 31 of 532 Physical description All of the Meridian Modular Telephones are equipped with: • Hold key • Release key • Volume control • Message Waiting lamp • Speaker Each modular telephone also has a number of programmable keys with LCD indicators that can be assigned to any combination of directory numbers and features (only one DN for the M2006).
Page 32 Page 32 of 532 Volume control One key with two toggle positions controls volume. Pressing the right “volume up” or left “volume down” side of the key incrementally increases or decreases the volume for the tone or sound which is currently active. The volume settings are retained for subsequent calls until new volume adjustments are made.
Page 33 Meridian modular telephones Page 33 of 532 If you do assign a message waiting key/lamp pair, there will be two indications of a message waiting: • the red Message Waiting triangle lights, and • the LCD associated with the Message Waiting key flashes. You may assign an Autodial key that dials the message center (or voice mail system) to avoid the double indication, or have no key/lamp pair assigned to the message center.
Page 34: Features And Options Matrix
Page 34 of 532 Features and options matrix Table 4 lists the distinctive characteristics of each Meridian Modular Telephone and shows the optional hardware that you can add to each. Table 4 Hardware features and options M2006 M2008 M2016S M2616 M2216ACD-1 M2216ACD-2 Programmable...
Page 35: Optional Equipment
Meridian modular telephones Page 35 of 532 Optional equipment The modular design of the digital telephones described in this document makes adding hardware options easy (see Figure 6 on page 39). Below is a list of hardware you can add to Meridian Modular Telephones. Display Module A 2-line by 24-character Display Module provides system prompts, feedback on active features and valuable calling party information.
Page 36 Page 36 of 532 using an RS-232-D (subminiature) interface. The MPDA has multilingual capability. It requires additional power. See “Power requirements” on page For more information, see “Meridian Programmable Data Adapter” on page 50 Program key The Program key is automatically assigned to Meridian Modular Telephones with Display or MPDA added.
Page 37 Meridian modular telephones Page 37 of 532 The Key Expansion Module connects to the telephone through a ribbon cable running from the base of the telephone. It is physically connected to the telephone by the footstand. Brandline Insert The filler plate on the telephone or Display Module contains a removable insert designed to accommodate custom labeling.
Page 38 Page 38 of 532 Figure 5 M2216ACD-1 and -2 left side showing headset jacks electret supervisor electret supervisor carbon agent headset jack headset jack electret agent headset jack headset jack M2216ACD-1 (left side) M2216ACD-2 (left side) 553-AAA07 The headset should be designed to work with a telephone jack with these characteristics: Transmit interface: +5 V through 10K DC bias resistance with maximum current of 500 micro amps.
Page 39 Meridian modular telephones Page 39 of 532 Figure 6 M2616 with Display Module and Key Expansion Module 553-AAA0730 Telephones and Consoles Description...
Page 40 Page 40 of 532 Figure 7 Back of telephone showing Meridian Programmable Data Adapter 553-3001-367 Standard 1.00 October 2003...
Page 41: Specifications
Meridian modular telephones Page 41 of 532 Specifications The following specifications govern the performance of the Meridian Modular Telephones under the environmental conditions described. Environmental and safety considerations All digital telephones and their associated options meet the requirements of Electronic Industries Association (EIA) specification PN-1361. Temperature and humidity Operating state: Temperature range...
Page 42 Page 42 of 532 Line engineering The maximum permissible loop length is 3500 ft. (915 m), assuming 24 AWG (0.5 mm) standard twisted wire with no bridge taps. A 15.5 dB loss at 256 KHz defines the loop length limit (longer lengths are possible, depending on the wire's gauge and insulation).
Page 43 Meridian modular telephones Page 43 of 532 the telephone. The alerting tone cadences cannot be changed from the telephone, but can be altered for individual Meridian Modular Telephones by software controlled adjustments. Alerting tone characteristics The tone frequency combinations are: Tone Frequencies Warble Rate (Hz)
Page 44 Page 44 of 532 The Handsfree feature, which is integrated into the M2616, requires no additional power. Some configurations of telephones and options need more than basic loop power to operate. Table 5 lists the Meridian Modular Telephones and shows when additional power is needed to operate the telephone or its optional hardware.
Page 45 Meridian modular telephones Page 45 of 532 Power Supply Board The power supply option consists of a Power Supply Board which mounts inside the telephone, coupled with an external wall-mount transformer or closet power supply which provides power to the Power Supply Board. The Power Supply Board receives its power through pins 1 and 6 of the line cord.
Page 46 Page 46 of 532 120 V transformer (AO367335 or equivalent). The following minimum specifications must be met by this transformer: Input voltage: 120 V AC / 60 Hz No load output voltage: 29 V AC maximum Voltage at rated current: 26.7 V AC minimum Rated load current: 700 mA 240 V transformer (AO367914 or equivalent).
Page 47 Meridian modular telephones Page 47 of 532 Figure 9 Configuration of local plug-in transformer 553-AAA0725 Telephones and Consoles Description...
Page 48 Page 48 of 532 An equivalent power source can be used but must maintain isolation of outputs to the terminal. Refer to Figure 10 on page WARNING When using closet power, do not plug the TELADAPT connector into any equipment (computer, modem, LAN card) other than the Meridian Modular Telephone, as damage to equipment may result.
Page 49 Meridian modular telephones Page 49 of 532 Figure 10 Closet power supply configuration Tip (r) To IDF Ring (g) 6-conductor line cord from telephone Connects to an isolated output Closet Power Supply (Shumway SBI 221-25 or equivalent) 553-AAA0724 Telephones and Consoles Description...
Page 50 Page 50 of 532 Meridian Programmable Data Adapter When a Meridian Modular Telephone is equipped with the Meridian Programmable Data Adapter (MPDA), you can make a data call using keyboard dialing from your attached terminal. You can carry on voice and data communication simultaneously without causing any mutual interference.
Page 51 Meridian modular telephones Page 51 of 532 remote Data Terminal Equipment (DTE) directly from a data terminal keyboard or personal computer. You can make voice calls using AT dialing from your terminal. Users of personal computers already equipped with a Hayes Smartmodem or users who have a stand-alone Hayes Smartmodem can substitute the MPDA for data integration.
Page 52 Page 52 of 532 553-3001-367 Standard 1.00 October 2003...
Page 53: Telephone Installation
Page 53 of 532 Telephone installation Contents This section contains information on the following topics: Packing and unpacking ........Installation and removal of analog (500/2500-type) telephones.
Page 54: Installation And Removal Of Analog (500/2500-Type) Telephones
Page 54 of 532 Installation and removal of analog (500/2500-type) telephones Follow the steps in Procedure 1 to install an analog (500/2500-type) telephone. Note: Do not remove the circuit card if any remaining units on the card are assigned. Procedure 1 Installing an analog (500/2500-type) telephone Ensure that the wiring is installed at the telephone’s location.
Page 55: Installation And Removal Of M2000 Series Meridian Digital Telephones
Telephone installation Page 55 of 532 Remove the line circuit card if required. Refer to Circuit Card: Description and Installation (553-3001-211). End of Procedure Installation and removal of M2000 Series Meridian Digital Telephones Follow the steps in Procedure 3 to install the M2000 Series Meridian Digital Telephones (M2006/2008/2008HF/2016S/2616/2216ACD).
Page 56 Page 56 of 532 Insert the line cord TELADAPT connector into the connecting block (jack) and snap it into place. 10 Perform the self-test (see Procedure 4 on page 57) and acceptance test procedures. See LD 31 in the Software Input/Output: Administration (553-3001-311).
Page 57 Telephone installation Page 57 of 532 Figure 12 M2000 Series Meridian Digital Telephone cross-connections. Telephone Pack connecting connector block, or connector PE shelf Cross connect Line Pack block Line cord W-BL to telephone Unit 0 BL-W For Power Supply leads Unit 1 to telephone BK-G...
Page 58 Page 58 of 532 Follow the steps in Table 7 to perform the necessary steps and check results. Table 7 Meridian Modular Telephones self-test steps and results (Part 1 of 2) Step Action Result Begin test (plug in line cord while Speaker beeps once, all LCDs flash.
Page 59 Telephone installation Page 59 of 532 Table 7 Meridian Modular Telephones self-test steps and results (Part 2 of 2) Step Action Result Plug in the headset (if applicable). Speaker beeps. Press the dial pad keys. Headset beeps. Unplug the headset. Press the right side of the volume Speaker beeps.
Page 60 Page 60 of 532 Install an M2317 telephone Follow the steps in Procedure 5 to install an M2317 telephone. Procedure 5 Installing the M2317 telephone Complete the wiring and cross-connection as shown in Figure 13 on page 62 before connecting the telephone to the TELADAPT connector block.
Page 61 Telephone installation Page 61 of 532 13 If the M2317 has been connected to a line that is designated as a digital line, but is not enabled, the display prompts CONTACT SYSTEM ADMINISTRATOR. The line must be enabled using LD 32 from the maintenance terminal, and by enabling the features outlined in the work order.
Page 62 Page 62 of 532 Figure 13 M2317 digital telephone cross-connections Pack Telephone connecting connector block, or connector PE shelf Cross connect Line block pack Line cord W-BL to telephone Unit 0 BL-W Unit 1 to telephone Unit 6 BK-G to telephone G-BK Unit 7 BK-S...
Page 63 Telephone installation Page 63 of 532 Procedure 6 Performing the M2317 telephone self-test Connect the telephone to the ac power supply. The LCD screen displays “Initialization … vX.X” (note that there is only a 3 to 5 second window to begin Step 2). Press Softkey 5 twice, then press Softkey 4 twice.
Page 64 Page 64 of 532 When the M2317 digital telephone or the data option fails to function properly, follow the steps listed in Table 9 in sequence to isolate the problem area. Table 9 M2317 trouble-locating procedures (Part 1 of 3) Step Action Loop power failure...
Page 65 Telephone installation Page 65 of 532 Table 9 M2317 trouble-locating procedures (Part 2 of 3) Step Action ISDLC failure Go to the system maintenance terminal (TTY or CRT) and check for displayed error and location codes. An “NWS 401 L S C” or an “NWS 501 L S C U” code indicates that the automatic (routine) diagnostic test has detected a fault.
Page 66 Page 66 of 532 Table 9 M2317 trouble-locating procedures (Part 3 of 3) Step Action Telephone (voice or dialing) failure Check the line cord and handset cord to determine if all TELADAPT connectors are firmly in place and reconnect the loose ones. Ensure that the polarity of the Tip and Ring leads is correct.
Page 67 Telephone installation Page 67 of 532 Procedure 7 Installing an M2616CT telephone Complete the wiring and cross-connections (loop power) before connecting the telephone to the connection block. Place the telephone upside down on a padded level work surface to prevent damage to the telephone face. Connect the line cord into the bottom of the telephone base.
Page 68 Page 68 of 532 Result: The yellow indicator lights when the battery is properly connected. The battery begins to charge as soon as the handset is placed in its cradle. The main handset battery 700 mAh fully recharges in approximately 2.25 hours, the 1000 mAh battery charges in 3 hours. Note: The spare battery charging port on the base unit provides a “trickle charge”...
Page 69 Telephone installation Page 69 of 532 Optional wall mount for the M2616CT telephone The M2616CT base is equipped with a reversible footstand that allows the telephone to be mounted on the wall. Follow the steps in Procedure 9 on page 69 to install the M2616CT telephone on a wall mount.
Page 70 Page 70 of 532 on-hook, and unplugging, then re-plugging in the ac power adapter and telephone line cord. M2616CT Manual RF (Radio Frequency selection) The M2616CT uses 900 MHz narrowband signaling. Other products also use these channels. Due to interference from other products, there might be a time when it is necessary to confirm the user’s M2616CT so that other 900 MHz products will not cause interference.
Page 71: M3900 Series Meridian Digital Telephones
Telephone installation Page 71 of 532 M3900 Series Meridian Digital Telephones The M3900 Series Meridian Digital Telephones provide versatile functionality to the desktop environment. The M3900 Series Meridian Digital Telephones have five models: • M3901 Entry Level Telephone • M3902 Basic Telephone •...
Page 72 Page 72 of 532 Rotate the finger wheel counterclockwise until the clamp spring snaps into the notch on the underside of the finger wheel. End of Procedure Follow the steps in Procedure 12 on page 72 to remove the finger wheel from 500-type telephones.
Page 73: Connect Analog (500/2500-Type) Telephones
Telephone installation Page 73 of 532 Designate M2000 Series Meridian Digital Telephones Follow the steps in Procedure 14 on page 73 to designate M2000 Series Meridian Digital Telephones. Procedure 14 Designating M2000 Series Meridian Digital Telephones Remove the cap from each key requiring a designation. Place the designation in the cap, place the cap over the corresponding key, and gently press down.
Page 74: Cross-Connect The Telephones
Page 74 of 532 Connect the mounting cord to an NE-284-74-5001 Amphenol adapter if re-using a 16- or 25-pair cable. Plug the adapter into the cable connector. Fasten the connector together with the screws provided at the end of each connector.
Page 75 Telephone installation Page 75 of 532 Procedure 16 Cross-connecting the telephones Locate the telephone terminations at the cross-connect terminal. Telephone terminations are located on the vertical side of the frame when frame-mounted blocks are used and in the blue field when wall-mounted blocks are used.
Page 76 Page 76 of 532 Figure 15 NE-500/2500-type telephone cross-connections for PE modules Cross connect Color of pair in cable from PE shelf terminal to cross connect terminal according to location of pack in PE shelf Lead Cable pairs Slots Slots Slots designation 1, 4,...
Page 77 Telephone installation Page 77 of 532 Table 12 500/2500 line card pair-terminations for IPE module connectors A, E, K, R I/O panel connectors Unit Pair Pins Pair color 16/card 1T/1R 26/1 W-BL/BL-W slot 0 slot 4 slot 8 slot 12 2T/2R 27/2 W-O/O-W...
Page 78 Page 78 of 532 Table 13 500/2500 line card pair-terminations for IPE module connectors B, F, L, S I/O panel connectors Unit Pair Pins Pair color 16/card 1T/1R 26/1 W-BL/BL-W slot 1 slot 5 slot 9 slot 13 2T/2R 27/2 W-O/O-W 3T/3R 28/3...
Page 79 Telephone installation Page 79 of 532 Table 14 500/2500 line card pair-terminations for IPE module connectors C, G, M, T I/O panel connectors Unit Pair Pins Pair color 16/card 1T/1R 26/1 W-BL/BL-W slot 2 slot 6 slot 10 slot 14 2T/2R 27/2 W-O/O-W...
Page 80 Page 80 of 532 Table 15 Z-type cross-connecting wire Size Gauge Color Designation 1 pr Y-BL BL-Y Ring 3 pr W-BL Voice T BL-W Voice R Signal T Signal R Power Power Table 16 Inside wiring colors Inside wiring colors Connect to Z station wire 16/25-pair cable...
Page 81 Telephone installation Page 81 of 532 Figure 16 M2000 Series Meridian Digital Telephone cross-connections Telephone Pack connecting connector block, or connector PE shelf Cross connect Line Pack block Line cord W-BL to telephone Unit 0 BL-W For Power Supply leads Unit 1 to telephone BK-G...
Page 82 Page 82 of 532 553-3001-367 Standard 1.00 October 2003...
Page 83: M2000 Description
Page 83 of 532 M2000 description Contents This section contains information on the following topics: Introduction ..........Physical description.
Page 84: General Features
Page 84 of 532 face in the same direction on “NT2K” and “NT9K” telephones, and in opposite directions on “NTZK” telephones. When appropriate, differences between the models are noted in this document. M2000 Series Meridian Digital Telephones are designed to provide cost-effective integrated voice and data communication.
Page 85 M2000 description Page 85 of 532 Figure 17 M2006 telephone Switchook • Brandline insert • Speaker • Message Waiting lamp • Rls key • Hold key • Function keys and LCDs • • • Volume control 553-AAA0726 Dimensions: Length: 8.42 in (216 mm) Width: 8.42 in (216 mm) Height: 3.61 in (92.6 mm) Weight: approximately 2.65 lbs (1.1 kg)
Page 86 Page 86 of 532 Figure 18 M2008/M2008HF telephone Filler plate Brandline insert Speaker Switchook Message Waiting lamp Rls key Hold Key Function keys and LCDs Volume Prime DN control 553-AAA0727 Dimensions: Length: 8.42 in (216 mm) Width: 8.42 in (216 mm) Height: 3.61 in (92.6 mm) Weight: approximately 2.65 lbs (1.1 kg) handset from the telephone circuit when the switchhook is depressed.
Page 87 M2000 description Page 87 of 532 piezo relays are connected.) The red LED triangle blinks when a message is waiting. See Figure 19. Figure 19 M2616 and M2016S telephones Display Brandline insert Speaker Message Waiting lamp Rls key Hold key Function keys and LCDs Volume...
Page 88 Page 88 of 532 It has 15 programmable function keys, the Special Applications Display module, and two RJ-32 jacks for modular electret headsets. See Figure 21 on page Figure 20 M2216ACD-1 and -2 telephones Display Brandline insert Speaker Message Waiting lamp Rls key Hold key...
Page 89 M2000 description Page 89 of 532 M2216ACD-2 (retired) – a multi-line telephone for ACD operations. It has 15 programmable function keys and the Display module. It is similar to model 1, but with one PJ-327 jack for a carbon agent headset and one RJ-32 jack for an electret supervisor headset.
Page 90 Page 90 of 532 M2216ACD Headset interface Using the Program key, the headset/handset interface of the M2216ACD-1 can be adjusted to optimize performance. The M2216ACD-1 is compatible with most headsets. Amplified headsets are strongly recommended. There are three settings: • Interface 1 (i.e.
Page 91: Physical Description
M2000 description Page 91 of 532 Physical description Fixed keys All the M2000 Series Meridian Digital Telephones are equipped with the following fixed keys: • Hold key • Release key • Volume control key Volume control key Pressing the right “volume up”* or left “volume down” side of the key increases or decreases the volume for the tone or sound that is currently active.
Page 92 Page 92 of 532 Message Waiting lamp key Each M2000 Series Meridian Digital Telephone has a red triangle in the upper right-hand corner that lights brightly to indicate a message is waiting. This LED is the primary message waiting indicator and indicates a message is waiting regardless of whether the telephone has a message waiting key/ lamp pair.
Page 93 M2000 description Page 93 of 532 factory with a hardware jumper enabled to enable the Handsfree option for existing software releases. System software overrides the hardware setting and default to Handsfree Denied (HFD.) If the handsfree option is desired, the system administrator simply enables Handsfree through the Class of Service prompt HFA included in LD 11 for the M2008 telephones (consistent with M2616).
Page 94: Software Requirements
Page 94 of 532 Note 1: When equipped with a Display module, Meridian Communications Adapter (MCA), or Meridian Programmable Data Adapter (MPDA), key 07 is automatically assigned as the Program key and cannot be changed. Key 05 becomes the Program key on the M2006 if equipped with the MCA or MPDA.
Page 95: Modular Options
M2000 description Page 95 of 532 Modular options This section describes the modular options available for M2000 Series Meridian Digital Telephones. Table 17 lists the features and optional hardware available for each telephone. Table 17 Hardware features and options M2008/ M2216 M2216 M2006...
Page 96 Page 96 of 532 Note: If the telephone is equipped with a Display, Meridian Programmable Data Adapter, or Meridian Communications Adapter, the number of programmable keys is reduced by one, as key 07 (key 05 on M2006) automatically assumes the Program function. For installation information, see “Installation and removal of M2000 Series Meridian Digital Telephones”...
Page 97 M2000 description Page 97 of 532 The upper right-hand key (key 05 on the M2006 and key 07 on all others) automatically becomes the Program key when Display, MCA, or MPDA is configured with the telephone. The Program key is local to the telephone and shows blank when key assignments in LD 20 are printed.
Page 98 Page 98 of 532 Brandline insert The filler plate on the telephone or Display module contains a removable insert designed to accommodate custom labeling. Blank Brandline Inserts can be ordered, and a printer can silk screen a company logo on them. Brandline Inserts snap easily into and out of the filler plate.
Page 99: Relocation
M2000 description Page 99 of 532 Figure 22 M2616 with Display module and Key Expansion module 553-AAA0730 Relocation This section describes how to relocate an M2000 Series Meridian Digital Telephone and its associated dataport Terminal Number (TN) without the intervention of a technician. Modular Telephone Relocation is designed specifically for the M2000 Series Meridian Digital Telephones and is an enhancement to Automatic Set Relocation.
Page 100 Page 100 of 532 includes the old TN, the terminal ID information, the serial number of the telephone, and other information. This feature uses the unique serial number and terminal ID of the M2000 Series Meridian Digital Telephone to identify the terminal being relocated and to reduce the number of manual steps needed for relocation.
Page 101: Specifications
M2000 description Page 101 of 532 Specifications This section lists the specifications required for M2000 Series Meridian Digital Telephones. Environmental and safety considerations All digital telephones and their associated options meet the requirements of the Electronic Industries Association (EIA) specification PN-1361. Temperature and humidity Operating state: Temperature range...
Page 102 Page 102 of 532 All other telephony tones, such as dial tone or overflow, are provided by the system from a Tone and Digit Switch. Alerting tone characteristics The tone frequency combinations are as follows: Tone Frequencies Warble Rate (Hz) 667 Hz, 500 Hz 667 Hz, 500 Hz M2006/M2008/M2008HF:...
Page 103 M2000 description Page 103 of 532 lengths are possible, depending on the wire’s gauge and insulation.) Table 18 gives detailed information on loop lengths. Table 18 Loop lengths for digital telephones NT8D02 PVC insulated cable (polyvinyl chloride) 22 or 24 AWG 0–3500 ft.
Page 104 Page 104 of 532 The Handsfree feature, which is integrated into the M2008HF/M2616, requires no additional power. Certain configurations of telephones and options need more than basic loop power to operate. Table 19 on page 105 lists the types of M2000 Series Meridian Digital Telephones for NTZK telephones and Table 4 on page 106 lists the types for NT2K telephones.
Page 105 M2000 description Page 105 of 532 Table 19 NTZK model Power requirements, M2000 Series Meridian Digital Telephone sets Additional power Telephone type Loop power (Power Supply Board) M2006 Basic configuration MPDA, External Alerter Interface, MCA (optional), M2008 Basic configuration Any option(s) M2616 Basic configuration (with Handsfree) MPDA, Key Expansion Module,...
Page 106 Page 106 of 532 Table 20 NT2K model Power requirements, M2000 Series Meridian Digital Telephone sets Additional power (Power Supply Board and Telephone type Loop power Transformer) M2006 Basic configuration Any option(s)* (MPDA, External Alerter Interface, MCA) M2008/M2008HF Basic and Display configurations MPDA, External Alerter Interface M2616 Basic, Display, and Handsfree...
Page 107 M2000 description Page 107 of 532 Figure 23 Configuration of local plug-in transformer 553-AAA0725 Telephones and Consoles Description...
Page 108 Page 108 of 532 120 V transformer (AO367335 or equivalent) The following minimum specifications must be met by this transformer: Input voltage 120 V ac/60 Hz No load output voltage 29 V ac maximum Voltage at rated current 26.7 V ac minimum Rated load current 700 mA 240 V transformer (AO367914 or equivalent)
Page 109 M2000 description Page 109 of 532 Note 1: All terminals must be isolated from the input winding and each terminal must be isolated from all other terminal windings. A separate winding is required for each terminal, and grounds should not be connected.
Page 110: Handsets
Page 110 of 532 Handsets This section provides ordering information for M2000 Series Meridian Digital Telephone handsets. Table 21 Order codes for new handsets for M2000 Series Meridian Digital Telephone sets, model NTZK Description Order Code Legacy handset, Black NT0C09EA03 Legacy handset, Ash NT0C09EA35 Legacy handset, Gray...
Page 111: Ordering Information
M2000 description Page 111 of 532 Ordering information Refer to the Nortel Networks price book, or contact your Nortel Networks representative for specific ordering codes. Table 17 on page 95 lists the hardware options that can be purchased separately. For ordering configurations for M2000 Series Meridian Digital Telephones and accessories, see the current price book.
Page 112 Page 112 of 532 553-3001-367 Standard 1.00 October 2003...
Page 113: M2000 Add-On Modules
Page 113 of 532 M2000 add-on modules Contents This section contains information on the following topics: Packing and unpacking ........Busy Lamp Field/Console Graphics Module .
Page 114: Busy Lamp Field/Console Graphics Module
Page 114 of 532 The three versions are as follows: • the “NTZK” models • the “NT2K” models with date code prior to April 24, 1998 • the third version includes both the “NT9K” models and the “NT2K” models with date code of April 24, 1998 and later In addition, the two jacks face in the same direction on “NT2K”...
Page 115: Display Backlight Power Supply Option
M2000 add-on modules Page 115 of 532 Installation The BLF/CGM mounts on the back of the attendant console and is held on by snapfits and screws. It is connected to the console using a 16-way connector that is located on the keyboard Printed Circuit Board (PCB). This connector is accessed through a rectangular knockout section located underneath the casing overhang at the Meridian logo location.
Page 116 Page 116 of 532 Transformer). This provides all the power requirements for the M2250 applications. The BLF/CGM has a battery that provides backup power to maintain the Supplementary Information when the console is powered down. The battery lifetime is 5 years. To replace the battery, return the BLF/CGM to the supplier.
Page 117 M2000 add-on modules Page 117 of 532 Figure 25 The Busy Lamp Field/Console Graphics Module on the M2250 attendant console BLF/CGM 553-AAA0123 M1250 or M2250 Console Connect the Busy Lamp Field/Console Graphics Module to the M2250 attendant module Follow the steps in Procedure 17 to connect the Busy Lamp Field/Console Graphics Module to the M2250 attendant console.
Page 118 Page 118 of 532 Procedure 17 Connecting the BLF/CGM to the M2250 attendant console Disconnect the main power/system cable from the rear of the attendant console, and remove the handset jack plug from the side. Move the adjustable display to the down position to protect it from damage while installing the Busy Lamp Field/Console Graphics Module (BLF/CGM).
Page 119 M2000 add-on modules Page 119 of 532 Figure 27 Removing the fastening screws Do Not Remove These Screws Remove These 12 Screws Polystyrene Foam Sheet Do Not Remove 553-AAA0627 These Screws Raise and hold the top cover to remove the single cable connector only. The alerter cable does not need to be removed.
Page 120 Page 120 of 532 Figure 28 Removing the top cover On M1250 models remove a) Flat cables (2 places) Top cover b) Alerter connector Base On M2250 models remove flat cable 553-AAA0628 Remove the knockout section on the back of the attendant console (see Figure 29 on page 121) with a small screwdriver or similar tool.
Page 121 M2000 add-on modules Page 121 of 532 Figure 29 Attendant console knockout section Knockout Section (Clean Away 6 Tags) Base 553-AAA0629 10 Push down on the attendant console, while holding the BLF/CGM unit, until the two locators snap into place. See Figure 30 on page 122.
Page 122 Page 122 of 532 Figure 30 Connecting the BLF/CGM to the attendant console BLF/CGM Flat cable BLF/CGM Base 553-AAA0630 18 Cable in BLF power at the local Main Distribution Frame (MDF) as per M2250 cross-connections. 19 If required, replace the adjustable stand. 20 Reconnect the main system cable to the rear of the console.
Page 123 M2000 add-on modules Page 123 of 532 22 Define the Busy Lamp Field in the system database. Refer to Features and Services (553-3001-306). 23 Test the Busy Lamp Field features using M1250/M2250 Attendant Console User Guide. Figure 31 Support spacer Top cover PCB Boss on top cover Ensure that protrusion...
Page 124 Page 124 of 532 Figure 32 Positioning the top cover and the BLF/CGM BLF/CGM Rotate Back Slide Back Top Cover and Down Base 553-AAA0632 Procedure 18 Removing the Busy Lamp Field/Console Graphics Module Disconnect the main power/system cable from the rear of the attendant console, and remove the handset jack plug from the side.
Page 125 M2000 add-on modules Page 125 of 532 Figure 33 Attaching the top cover to the attendant console base and BLF/CGM Fit 2 new screws Re-Insert 12 Screws Polystyrene foam sheet 553-AAA0633 Remove the 12 fastening screws in the base of the attendant console that secure the top cover to the console base.
Page 126 Page 126 of 532 Remove the top cover and place it upside down to the left of the attendant console. Pull back the snap-fits on the BLF/CGM to disengage the BLF/CGM from the attendant console. 10 Place the top cover on the console. Slide it back and down into place (see Figure 32 on page 124).
Page 127: Attendant Supervisory Module (M2250 Console)
M2000 add-on modules Page 127 of 532 Attendant Supervisory Module (M2250 console) The M2250 digital attendant console needs the Attendant Supervisory Module (ASM) to allow supervision. The M2250 cannot be connected to a QPC297 Attendant Console Monitor circuit card. With the ASM installed, the M2250 attendant console can be supervised just like any other attendant console.
Page 128 Page 128 of 532 Raise and hold the top cover to remove the single cable connector. The alerter cable does not need to be removed (see Figure 28 on page 120). Remove the top cover and place it upside down to the left of the attendant console.
Page 129 M2000 add-on modules Page 129 of 532 Figure 34 Identifying the correct grid positions on the main PCB and attaching the ASM Grid marks Pin connector J3 connector Attendant Supervisory Module Insert Standoffs here M2250 main PCB (cutaway) 553-AAA0634 Telephones and Consoles Description...
Page 130 Page 130 of 532 M2317 Data Option If an existing digital telephone was not originally equipped with the Data Option, or if the existing Data Option has become defective, that option can be added or replaced. The following procedure explains how to install the Data Option for the M2317 telephone.
Page 131 M2000 add-on modules Page 131 of 532 Plug the ribbon cable connector into the header connector, located on the existing circuit board of the telephone (mounted on the faceplate assembly). There is only one such connector on the telephone’s circuit board.
Page 132 Page 132 of 532 Figure 35 M2317 data terminal and Data Option power supply connection GND (+12 V Return) +5 V Supply +12 V +5 V Common –12 V RS-232-C interface connector (25 pins) 5-pin power connector for data communications Exit port for telephone line and handset free unit cords option Power Supply...
Page 133: M2000 Series Meridian Digital Telephones
M2000 add-on modules Page 133 of 532 Table 24 RS-232-C signals and associated pin numbers for M2317 telephones Circuit designation Signal source number Common CCITT Name Frame ground Transmit data Receive data Request to send Clear to send Data set ready Signal ground 108.2 Data terminal ready...
Page 134 Page 134 of 532 Refer to Figure 40 on page 151 to locate the various components of the M2006 and M2008/M2008HF telephones. Refer to Figure 41 on page 152 locate components on the M2616, M2016S, and M2216ACD telephones. 553-3001-367 Standard 1.00 October 2003...
Page 135 M2000 add-on modules Page 135 of 532 Figure 36 Exploded view of the M2616/M2016S/M2216ACD telephone Stand Base Fillerplate 553-AAA0636 Telephones and Consoles Description...
Page 136: Analog Terminal Adapter
Page 136 of 532 Analog Terminal Adapter The Analog Terminal Adapter (ATA) enables the use of an off-the-shelf analog device (FAX, Modem, Telephone) to operate simultaneously with the Meridian Digital Telephone set. The Analog Terminal Adapter board fits into the footstand space of the Meridian Digital Telephone set. Functional description The Analog Terminal Adapter is mounted in the footstand of the Meridian Digital Telephone set.
Page 137 M2000 add-on modules Page 137 of 532 The ATA is capable of receiving dial pulse or DTMF address signaling from the analog equipment. The ATA uses the 2nd channel of the TCM loop to add an analog port to the digital terminal.
Page 138 Page 138 of 532 Procedure 23 Installing and removing the Analog Terminal Adapter CAUTION WITH ESDS DEVICES Before handling internal telephone components, discharge static electricity from hands and tools by touching any grounded metal surface or conductor. When the ATA is installed, the System Administrator must activate the Flexible Voice and Data Feature by configuring LD 11.
Page 139 M2000 add-on modules Page 139 of 532 Table 26: Flexible Voice and Data feature configuration (Part 2 of 2) Prompt Response Description -Key xx SCR yyyy Single Call Ringing xx SCN yyyy Single Call Non Ringing Data Mode Key, where xx = key number and yyy = Data Directory Number.
Page 140 Page 140 of 532 Figure 37 Telephone base and footstand Footstand 10 If the phone is equipped with a Power Option board and/or cable, you must remove it before installing the ATA. The Power Option board is located on the left side of the telephone: •...
Page 141 M2000 add-on modules Page 141 of 532 Figure 38 Connector view Inside Phone Base 2x7 pin connector Power board 2x3 pin connector Alerter board Display board 11 If the phone is equipped with the External Alerter Option, remove it before installing the ATA.
Page 142 Page 142 of 532 13 Remove the knockout located on the back panel of the footstand in order to install the ATA. It is the smaller knockout, located inside the large knockout. The small ATA knockout can be remove by pressing it in with thumb presser.
Page 143 M2000 add-on modules Page 143 of 532 Installing an MCA or MPDA to NTZK or NT2K phone sets with date code prior to April 24, 1998 requires the installation of a Power Option board along with an additional power source. When installing an MCA in an NT9K phone set, or an NT2K with date code of April 24, 1998 and later, install only the MCA (an additional Power Option board and Jumper board is not required).
Page 144 Page 144 of 532 Table 27 V.35 CCITT signals supported by the MCA (Part 1 of 2) Signal Adaptor cable Source V.35 DB-25 DB-25 V.35 CCITT pin no. Abbr. Pin No. Pin No. Description Protective ground* 103A Transmit data A 104A Receive data A Request to send...
Page 145 M2000 add-on modules Page 145 of 532 Table 27 V.35 CCITT signals supported by the MCA (Part 2 of 2) Signal Adaptor cable Source V.35 DB-25 DB-25 V.35 CCITT pin no. Abbr. Pin No. Pin No. Description — — No connection Ring indicator 113B SCTEB...
Page 146 Page 146 of 532 Remove the footstand. • For NT2K and NTZK with date code prior to April 24, 1998 remove the two screws from the footstand assembly and unsnap the footstand by pressing inward at the back of the footstand where it meets the base and pull upward.
Page 147 M2000 add-on modules Page 147 of 532 If the phone is equipped with the External Alerter board, it must be removed before installing the MCA with redesigned footstand. • The External Alerter board is located at the right center of the telephone.
Page 148 Page 148 of 532 11 For MCA, set option plugs to the required configuration, RS-232 or V.35. The factory default is RS-232. 12 Tilt the MPDA or MCA circuit board up and insert the DB-25 connector socket into the breakout section. Then slide the board connector end-first under the tabs in the footstand assembly and position it over the locating pins.
Page 149 M2000 add-on modules Page 149 of 532 Procedure 25 Connecting the data terminal Connect the DB-25 connector-C interface connector from the data terminal to the matching header connector in the back of the telephone. Insert the two captive screws in the connector body into the threaded holes in the header connector and secure tightly to prevent accidental disconnection during data terminal operation.
Page 150 Page 150 of 532 Remove the two screws from the footstand assembly and unsnap the footstand assembly by pressing inward at the back of the footstand where it meets the base and pulling upward. If the telephone is equipped with a Meridian Programmable Data Adapter (MPDA) or Meridian Communications Adapter (MCA), unplug the data cable from telephone’s base jack.
Page 151 M2000 add-on modules Page 151 of 532 12 Replace the base. If the telephone is equipped with an MPDA or MCA, reconnect the data cable to the base telephone jack and replace the footstand (ensuring that the MPDA or MCA cable does not get pinched between the base and footstand).
Page 152 Page 152 of 532 Figure 41 M2616/M2216ACD telephone and option boards connector connector connector connector Slot Slot Power Board connector connector Alerter connector Board Display 553-AAA0639 Board 553-3001-367 Standard 1.00 October 2003...
Page 153 M2000 add-on modules Page 153 of 532 Procedure 27 Installing and removing the M2616/M2216ACD Power Supply Board on NTZK sets CAUTION WITH ESDS DEVICES Before handling internal telephone components, discharge static electricity from hands and tools by touching any grounded metal surface or conductor Remove the handset and place the telephone upside down on top of a level, solid work surface (such as a desktop) covered with soft material or paper to prevent damage to movable keys and the telephone face.
Page 154 Page 154 of 532 10 Take the self-tapping Phillips-head screws supplied with the power supply board and install them into the mounting holes. Tighten firmly with a #1 Phillips screwdriver. 11 If the telephone has a display, reconnect the display ribbon cable, routing the cable as described in Procedure 30 on page 165.
Page 155 M2000 add-on modules Page 155 of 532 Figure 42 Configuration of a local plug-in transformer To IDF Adapter jack Adapter plug 6-conductor line cord from telephone Plug Jack Wall transformer (110 V or 220 V) Adapter 553-AAA0640 Telephones and Consoles Description...
Page 156 Page 156 of 532 Figure 43 Closet power supply configuration Amphenol connector Connecting Block Cable Marker Service Fitting Utility 553-AAA0641 Column 553-3001-367 Standard 1.00 October 2003...
Page 157 M2000 add-on modules Page 157 of 532 Power Supply Board (NT2K models) Follow the steps in Procedure 28 to add a Power Supply Board to the telephone for connection to a transformer or closet power supply. This procedure applies to the M2006, M2008/M2008HF, M2216ACD and M2616 Meridian Digital telephones, NT2K models.
Page 158 Page 158 of 532 Remove the base from the telephone. Attaching the Power Module Lay the Power Module assembly into position on the left side of the telephone. Be careful not to bend R5 (the big disk) on the Power Module during installation.
Page 159 M2000 add-on modules Page 159 of 532 Figure 44 Ribbon cable placement Cable routed underneath Power Module M2008HF/M2616 Microphone 553-AAA0642 Telephones and Consoles Description...
Page 160 Page 160 of 532 Reattaching the Base 13 Make sure that all ribbon cables are lying flat and not caught on any posts on the telephone cover or base. CAUTION For the M2616 and M2008HF, make sure that the microphone has not been moved from its black rubber holder.
Page 161 M2000 add-on modules Page 161 of 532 • Installing NT2K28AA displays on NTZK or NT2K sets: — Use Procedure 31 on page 168. • Installing NT2K24WA or NT2K25YL displays on NT2K sets: — M2008 – Use Procedure 32 on page 174.
Page 162 Page 162 of 532 Installing NT2K24WA or NT2K25YL displays on NTZK sets To install the display on an M2008 set, use Procedure 29. To install the display on an M2616 or M2216ACD set, use Procedure 30 on page 165. Procedure 29 Installing and removing the M2008 Display on NTZK sets CAUTION WITH ESDS DEVICES Before handling internal components of telephones,...
Page 163 M2000 add-on modules Page 163 of 532 Removing the display Remove the two or three screws from the display module. Remove the display from the telephone. To install the display option, go to step 11. Installing the display board Place the J1 connector of the display board over the P2 pins of the telephone.
Page 164 Page 164 of 532 Installing the display 11 Place the display facedown near the top of telephone and align the two mounting holes of the display with the two mounting holes of the telephone. 12 Insert two self-tapping Phillips-head screws from the faceplate into the mounting holes;...
Page 165 M2000 add-on modules Page 165 of 532 Procedure 30 Installing and removing the M2616/M2216ACD Display on NTZK sets CAUTION WITH ESDS DEVICES Before handling internal components of telephones, discharge static electricity from hands and tools by touching any grounded metal surface or conductor. Remove the handset and place the telephone upside down on top of a level, solid work surface covered with soft material or paper to prevent damage to movable keys and the telephone face.
Page 166 Page 166 of 532 Installing the display board Place the J1 connector of the display board over the P2 pins of the telephone (see Figure 45 on page 163). Press down slowly until J1 slides onto the P2 pins and is firmly seated. Note: If the center screw is included, do not perform step 10.
Page 167 M2000 add-on modules Page 167 of 532 Figure 46 Display cable routing Display Module excess cable P4 pin connector mounting hole connector ribbon cable (fold) J2 pin connector Display 553-AAA0643 Board 17 Perform the self-test (see Procedure 4 on page 57) and acceptance test procedures.
Page 168 Page 168 of 532 Installing NT2K28AA displays on NTZK or NT2K sets Follow the steps in Procedure 31 to add an NT2K28AA display to M2008 and M2616 telephones. Procedure 31 Installing NT2K28AA displays on NTZK or NT2K sets CAUTION WITH ESDS DEVICES Before handling internal components of telephones, discharge static electricity from hands and tools by touching any grounded metal surface or conductor.
Page 169 M2000 add-on modules Page 169 of 532 Figure 47 Positioning the display module ....553-AAA0644 11 Lower the Display Module into place. 12 Insert the fillerplate screws in the Display Module screw holes Telephones and Consoles Description...
Page 170 Page 170 of 532 13 Tighten the fillerplate screws. Note: Place the label supplied with the display on the outside of the bottom cover of the telephone. This allows proper identification and tracking of the option level of the set. Connecting the Display Module Ribbon Cable 14 If installed, remove and discard the NT2K0013 daughterboard.
Page 171 M2000 add-on modules Page 171 of 532 Figure 48 Connecting the Display Module Ribbon Cable, NTZK model Colored strip = Pin 1 Screwpost ....P2 or P4 Pin 1 553-AAA0645 Telephones and Consoles...
Page 172 Page 172 of 532 Figure 49 Connecting the Display Module Ribbon Cable, NT2K model Colored strip = Pin 1 Screwpost ....M2616 only Pin 1 M2008 only 553-AAA0646 553-3001-367...
Page 173 M2000 add-on modules Page 173 of 532 18 Slide the ribbon cable connector onto the connector pins (P2 on an NTZK M2008, J3 on an NT2K M2008, and P4 on an M2616) on the mother board. CAUTION This connection is polarity sensitive. 19 Ensure that the pins line up with the connector correctly and carefully work the connector on until it is firmly seated.
Page 174 Page 174 of 532 27 Turn the telephone right-side-up and place it in a normal operating position. 28 Reconnect the handset. End of Procedure Installing NT2K24WA or NT2K25YL displays on NT2K sets Use Procedure 32 to install the display on the M2008 set. Use Procedure 33 page 177 to install the display on the M2616 set.
Page 175 M2000 add-on modules Page 175 of 532 Removing the display board The display board is located at the left center of the telephone. Disconnect the display ribbon cable from the display board. Remove the small screw from the board. Disconnect the P0738600 cable from connector J3 on the M2008.
Page 176 Page 176 of 532 Figure 50 Connecting the cable to the display board ....553-AAA0647 15 Fold the ribbon cable near the connector to align with the J2 pins on the display board, ensuring that the notch on the ribbon cable is facing toward the display board.
Page 177 M2000 add-on modules Page 177 of 532 16 Replace the base. If the telephone is equipped with an MPDA or MCA, reconnect the data cable to the base telephone jack and replace the footstand (ensuring that the MPDA or MCA cable does not get pinched between the base and footstand).
Page 178 Page 178 of 532 Removing the display board The display board is located at the left center of the telephone. Disconnect the display ribbon cable from the display board. Remove the small mounting screw from the board. Grasp the board firmly on each end and pull upward to remove it.
Page 179 M2000 add-on modules Page 179 of 532 14 Fold the ribbon cable near the connector to align it with the J2 pins on the display board, ensuring that the notch on the ribbon cable is facing toward the display board. Carefully work the ribbon cable connector onto the J2 pins until firmly seated.
Page 180 Page 180 of 532 Procedure 34 Installing and removing the External Alerter Board CAUTION WITH ESDS DEVICES Before handling internal components of telephones, discharge static electricity from hands and tools by touching any grounded metal surface or conductor. Remove the handset and place the telephone upside down on a level, solid work surface covered with soft material or paper to prevent damage to movable keys and the telephone face.
Page 181 M2000 add-on modules Page 181 of 532 To signal the External Alerter when the telephone’s handset or speaker is active, place the jumpers (AO288529) connecting the two right-most pins on the alerter board. To signal the External Alerter when the telephone is ringing or buzzing, place the jumpers connecting the two left-most pins on the External Alerter Board.
Page 182 Page 182 of 532 Figure 51 External Alerter connecting block configuration ....553-AAA0647 553-3001-367 Standard 1.00 October 2003...
Page 183 M2000 add-on modules Page 183 of 532 Key Expansion Modules Follow the steps in Procedure 35 to add one (single) or two (double) Key Expansion Modules to the M2616 or M2216ACD telephones. Note 1: Have the associated footstand on hand before installing the Key Expansion Modules.
Page 184 Page 184 of 532 Installing the Key Expansion Module(s) If the telephone is not yet equipped with the power supply board, install the Power Board (see Procedure 27 on page 153). Align the bottom of the Key Expansion Module(s) to the bottom of the telephone (see Figure 52 on page 185).
Page 185 M2000 add-on modules Page 185 of 532 14 Perform the self-test (see Procedure 4 on page 57) and acceptance test procedures. See LD 31 in the Software Input/Output: Administration (553-3001-311). Figure 52 Key Expansion Module connections (bottom view) Second Key First Key Expansion Module Expansion Module...
Page 186 Page 186 of 532 Wall mounting The M2006, M2008, M2616, and M2016S telephones are equipped with a reversible footstand that allows for wall mounting. The wall mount clip should be purchased and inserted in the handset well to hold the handset securely in place on wall-mounted telephones.
Page 187 M2000 add-on modules Page 187 of 532 Mount the telephone on the wall using the wall mount holes provided on the bottom of the footstand. End of Procedure Troubleshooting Use Table 28 to check problems encountered when installing M2000 Series Meridian Digital Telephones and their options.
Page 188 Page 188 of 532 Table 28 Troubleshooting M2000 Series Meridian Digital Telephones (Part 2 of 5) Symptom Solution Display does not work. Unplug the line cord from the telephone and plug it in again. Ensure that the transformer is plugged in or the closet power is connected (M2008 only).
Page 189 M2000 add-on modules Page 189 of 532 Table 28 Troubleshooting M2000 Series Meridian Digital Telephones (Part 3 of 5) Symptom Solution If there is a display on the telephone, press the P key and dial 63 to get into EIA Monitor mode. Be sure the MCA is receiving signals from the terminal by watching the display while entering carriage returns on the keyboard.
Page 190 Page 190 of 532 Table 28 Troubleshooting M2000 Series Meridian Digital Telephones (Part 4 of 5) Symptom Solution MCA does not operate at all. Check the LED in the back of the telephone to see if it is flashing. If the LED is steadily lit, the MCA needs to be configured in the system, or it may be bad.
Page 191 M2000 add-on modules Page 191 of 532 Table 28 Troubleshooting M2000 Series Meridian Digital Telephones (Part 5 of 5) Symptom Solution Make sure that the jumpers are placed on the pins on the External Alerter Board as described in Procedure 34 on page 180.
Page 192 Page 192 of 532 Figure 53 Flowchart for troubleshooting MCA Power up Attach Distinctive flash LED lit LED lit LED check RS-232 cable MCA bad Telephone bad to DTE (A44-A64 interface check) No AT No menu <cr> <cr> echo No menu Enter number or H for help <cr>...
Page 193: M2000 Data Options
Page 193 of 532 M2000 data options Contents This section contains information on the following topics: Asynchronous Data Option ........Meridian Communications Adapter .
Page 194 Page 194 of 532 The Asynchronous Data Option supports the following: • Hayes dialing • Automatic data rate detection at all rates up to 19.2 kbps • ASCII keyboard dialing (originating data calls to local and remote hosts or DTE by using the terminal keyboard) •...
Page 195 M2000 data options Page 195 of 532 The ADO supports asynchronous ASCII operation. A data byte is received from the terminal or personal computer, a control byte is added, and the two bytes are transferred to the associated line card. In the other direction, two data bytes are received from the line card, the control byte is deleted, and the data byte is delivered to the terminal in a bit serial format, at the terminal’s bit rate.
Page 196 Page 196 of 532 Table 29 I/O requirements for ADO external power supply (Part 2 of 2) Input: 47–63 Hz 85–115 V ac Output: +5 V dc, 1.0 A (pin 3 for supply, pin 2 for return) +12 V dc, 200 mA (pin 6 for supply, pin 1 for return) –12 V dc, 200 mA (pin 4 for supply, pin 1 for return) European version NPS50220-03L5...
Page 197 M2000 data options Page 197 of 532 Figure 54 Block diagram of ADO and M2317 telephone Data Communications Option Meridian SL-1 M2000 Telephone Micro Isolation DSIC ISDLC RS-232 Drivers Processor Receivers QPC578 CODEC External +12 V +5 V Power Supply 12 V Commercial A.C.
Page 198: Meridian Communications Adapter
Page 198 of 532 Meridian Communications Adapter The Meridian Communications Adapter (MCA) replaces the Meridian Programmable Data Adapter (MPDA), and offers enhanced capability over the MPDA. Functional description The MCA mounts within the telephone. It enables synchronous and asynchronous ASCII terminals, and personal computers to be connected to the telephone using an RS-232-C or V.35 interface on a DB-25 connector.
Page 199 • T-Link and DM-DM support • T-Link and DM-DM are Nortel Networks proprietary protocols. The SL-100 and DMS data devices use T-Link. DM-DM is used by Succession 1000M, Succession 1000, and Meridian 1 data devices such as ASIM, AIM, ADM, SADM, Asynchronous Data Option (ADO), and MPDA.
Page 200 Page 200 of 532 • Data tandem calls across TIE trunks, provided all switches involved are Nortel Networks machines • PSDS tandem data calls across TIE trunks are supported with release 18 or later when each tandem node uses an ISDN Primary Rate Interface (PRI) or Basic Rate Interface (BRI) connection.
Page 201 M2000 data options Page 201 of 532 When installing an MCA or MPDA into NTZK or NT2K phone sets with a date code prior to January 1998, a Power Option board is required, along with an additional power source. When installing an MCA in an NT9K or NT2K phone set with date code of January 1998 or later, install only the MCA.
Page 202: Meridian Communications Unit
Page 202 of 532 Figure 56 Block diagram of MCA and Modular telephone Meridian 1 Telephone Communications adapter MDAD MTDC RS-232-C Drivers µ DTE I/F Receivers +12V Power Supply µ -12V Power supply 553-AAA0740 option card Meridian Communications Unit The Meridian Communications Unit (MCU) provides a stand-alone version of the Meridian Communications Adapter (MCA).
Page 203: Analog Terminal Adapter
M2000 data options Page 203 of 532 • LAN bridging • Bulk data/PC file transfer • Dial back-up • Host connectivity The MCU fully complies with RS-232C and can be configured as DCE or DTE to connect to a terminal, printer, or fax machine. Unlike the MCA, the MCU provides a dedicated call key and call progress tones.
Page 204 Page 204 of 532 553-3001-367 Standard 1.00 October 2003...
Page 205: M1250 And M2250 Attendant Consoles
Page 205 of 532 M1250 and M2250 Attendant Consoles Contents This section contains information on the following topics: Introduction ..........Engineering and ordering codes .
Page 206: Engineering And Ordering Codes
Page 206 of 532 This document describes the M1250 and M2250 attendant consoles, and the Attendant PC Software application. The M1250 and M2250 consoles are functionally compatible with the QCW4 Attendant Console. • The M1250 is designed to work in analog mode and functions through an analog line card when connected to a digital switch.
Page 207: Features
M1250 and M2250 Attendant Consoles Page 207 of 532 Table 30 Engineering and ordering codes for the M1250 and M2250 and related equipment Console Engineering Ordering (CPC) model code Color code M2250 NT6G00AE-98 BTS dark gray A0349187 (not available in North America) BLF/CGM NT3G40AB-35...
Page 208 Page 208 of 532 • Scrolling control of lines 2 and 3 of the display screen. • In Shift mode, the M1250 console can have up to 16 trunk group busy (TGB) keys. This eliminates the need for any QMT-2 key/lamp strip add-on modules.
Page 209 M1250 and M2250 Attendant Consoles Page 209 of 532 • Scrolling control of lines 2 and 3 of the display screen. • In Shift mode, the M2250 can have up to 20 TGB keys. This eliminates the need for any QMT-2 key/lamp strip add-on modules. •...
Page 210: Physical Description
Page 210 of 532 Physical description Figure 57 on page 211 and Figure 58 on page 212 show top views of the layouts of the M1250 and M2250 attendant consoles, respectively. The user-accessible components are labeled using a row/column grid arrangement.
Page 211 M1250 and M2250 Attendant Consoles Page 211 of 532 Figure 57 M1250 attendant console – top view Telephones and Consoles Description...
Page 212 Page 212 of 532 Figure 58 M2250 attendant console – top view 553-3001-367 Standard 1.00 October 2003...
Page 213 M1250 and M2250 Attendant Consoles Page 213 of 532 Figure 59 M1250 and M2250 attendant consoles – rear, left side, and bottom views Display panel (can be tilted upwards) Handset/Headset jacks Handset/Headset jacks Protective plastic cover to be installed when ..
Page 214 Page 214 of 532 Keyboard layout Refer to Table 31 on page 214 for the description of keys and Figures 57, 58, and 59 for the location of switches and keys mentioned in this section. Function keys The attendant console has eight function keys, located directly below the display screen.
Page 215 M1250 and M2250 Attendant Consoles Page 215 of 532 Table 31 Softkey definitions and functions (Part 2 of 3) Key number (see Figures 57 and 58) Symbol Function Prime function (normal): Scrolls the currently selected line to the left. Level 1 function (Shift): Decreases the alert speaker volume.
Page 216 Page 216 of 532 Table 31 Softkey definitions and functions (Part 3 of 3) Key number (see Figures 57 and 58) Symbol Function Prime function (normal): Signal Source feature key Level 1 function (Shift and Conf/ Busy Lamp Field key): Used with the Busy Lamp Field/ Console Graphics Module, as CGM key.
Page 217 M1250 and M2250 Attendant Consoles Page 217 of 532 accepts both carbon and electret handsets or headsets and automatically adapts itself to each type. Note: Electret headsets and handsets are polarity sensitive and must be correctly inserted into the jack. LCD indicators The LCD indicators on the M1250 and M2250 display triangular symbols that normally point towards the key with which they are associated.
Page 218 Page 218 of 532 Display screen messages Source information appears on line 2 of the display screen. Destination information appears on line 3 of the display screen. The status messages listed below appear on line 4 of the display screen panel. —...
Page 219 M1250 and M2250 Attendant Consoles Page 219 of 532 If the emergency power fail transfer feature is activated, the console status will be displayed as EMERGENCY. Connections The line cord connects to the rear of the attendant console through a 25-pin subminiature D-type connector.
Page 220 Page 220 of 532 Figure 60 M2250 attendant console — rear, left side, and bottom views Display panel (can be tilted upwards) Handset/Headset jacks Handset/Headset jacks Protective plastic cover to be installed when ....connector is not in use ..
Page 221: Wiring
M1250 and M2250 Attendant Consoles Page 221 of 532 Taiwan, Korean, Polish, Czech/Slovak or Hungarian) can be chosen for the console screen displays. When the languages P.R.C., Taiwan, and Korean are chosen, the M2250 uses two-line display. The attendant console is equipped with a real-time clock/calendar. The time of day (hours, minutes, and seconds) and the date (day, month, and year) are displayed on line 1 of the display screen.
Page 222 Page 222 of 532 For limits and cabling for analog (500/2500-type) telephones, refer to Figure 62 on page 223. Figure 61 NE-analog (500/2500-type) telephones – limits and cabling Modular cross-connect terminal White Field Connecting block (QBB1A or Equivalent) Jumper Channel Blue Field One pair (Z station wire or equivalent) Maximum range...
Page 223 M1250 and M2250 Attendant Consoles Page 223 of 532 Figure 62 Zone cabling and conduit assignment Zone Zone Zone Zone Apparatus Closet Zone Conduit Each Zone is approximately 600-800 feet Satellite Closet 553-AAA0579 Cross-connect the pairs at intermediate cross-connect points (if required) and terminate at the cross-connect terminal.
Page 224 Page 224 of 532 Terminate leads at the cross-connect terminal and designate the blocks according to the house cable plan. Table 33 Terminal connections Connecting block Inside wiring Designations Colors NE-625F NE-47QA or NE-284-74-500 TELADAPT QBB1B 1 adapter plugs and jacks Z station wire 16/25-pair cable T1 (G)
Page 225: Installation
M1250 and M2250 Attendant Consoles Page 225 of 532 Attendant consoles The M2250 attendant console has a maximum permissible loop length of 3500 ft (915 m), assuming 24 AWG (0.5 mm) wire with no bridge taps. A 15.5 dB loss at 256 kHz defines the loop length limit. Installation This section describes installation instructions for the M2250 attendant console.
Page 226 Page 226 of 532 Installing the M2250 attendant console Follow the steps in Procedure 38 to install the M2250 attendant console. Procedure 38 Installing the M2250 attendant console Ensure that a 16-pair or 25-pair cable equipped with a 25-pair Amphenol connector is installed at the attendant console’s location.
Page 227 M1250 and M2250 Attendant Consoles Page 227 of 532 Removing the M2250 attendant console Follow the steps in Procedure 39 if it is necessary to remove an M2250 attendant console. Procedure 39 Removing the M2250 attendant console Remove related attendant console data from the system memory. Refer to the Software Input/Output: Administration (553-3001-311).
Page 228 Page 228 of 532 Figure 63 M2250 assembly drawing (exploded view) Support screw (1 of 10) LCD screen LCD screen hinge assembly Base housing assembly Ribbon cable 553-AAA0580 Faceplate assembly Holding the top cover and the base together by hand, turn the attendant console right-side up and place it back on the work surface.
Page 229 M1250 and M2250 Attendant Consoles Page 229 of 532 Installing the M2250 attendant console top cover Follow the steps in Procedure 41 to install the M2250 attendant console top cover. Procedure 41 Installing the M2250 attendant console top cover Set the QMT2 dip switch. To locate the dip switch, look at the attendant console from the top.
Page 230 Page 230 of 532 Press the F4 Function key to access the Diagnostics menu on the LCD screen. Plug the loopback connector into the Data Port RS-232 jack in the back of the console. Select the Data Port option from the Diagnostics menu by dialing “3”. The LCD screen displays OK when the test is successfully completed.
Page 231 M1250 and M2250 Attendant Consoles Page 231 of 532 Place the designation in the cap, place the cap over the corresponding key, and gently press down. Repeat this procedure for all keys requiring a designation. Insert a paper clip in the hole at the left or right end of the DN designation window.
Page 232 Page 232 of 532 Figure 64 M2250 key designations in Shift mode (QMT2 not enabled) BLF Functions only Note MODE ICI9 FEAT9 ICI8 FEAT8 TGB7 ICI7 FEAT7 TGB6 ICI6 LPK5 EX SR FEAT6 TGB5 ICI5 LPK4 EX DS FEAT5 TGB4 ICI4 LPK3 RL SR...
Page 233 M1250 and M2250 Attendant Consoles Page 233 of 532 Figure 65 M2250 key designations in Shift mode (QMT2 enabled) ICI9 TGB9 NITE Digit Display ICI8 TGB8 DOWN EXCL ICI7 TGB7 EXCL TGB6 ICI6 DEST TGB5 ICI5 TGB4 ICI4 DEST TGB3 ICI3 TGB2 ICI2...
Page 234 Page 234 of 532 Figure 66 M2250 key designations in Unshift mode (QMT2 enabled) ICI09 ICI19 FEAT9 ICI08 ICI18 FEAT8 ICI07 ICI17 FEAT7 ICI06 ICI16 LPK5 EX SR FEAT6 ICI05 ICI15 LPK4 EX DS FEAT5 ICI04 ICI14 LPK3 RL SR FEAT4 ICI03 ICI13...
Page 235 M1250 and M2250 Attendant Consoles Page 235 of 532 Figure 67 M2250 designations in Unshift mode (QMT2 not enabled) LCD Display Screen (4 or 2 lines for M2250) Scrolling FEAT9 ICI9 CAS BSY FEAT8 ICI8 FEAT7 ICI7 ICI6 FEAT6 EX SR LPK5 ICI5 FEAT5...
Page 236 Page 236 of 532 Procedure 44 Cross-connecting attendant consoles Locate the attendant console terminations at the cross-connect terminal. Connect Z-type cross-connecting wire to the leads of the attendant console. Locate the line circuit card (TN) terminations. Run and connect the other end of the cross-connecting wire to the assigned TN terminal block.
Page 237 M1250 and M2250 Attendant Consoles Page 237 of 532 Table 35 Inside wiring colors Connect to Z station wire 16/25-pair cable equipment TN W-BL First pair Tip BL-W First pair Ring Second pair Tip Second pair Ring Telephones and Consoles Description...
Page 238 Page 238 of 532 Figure 68 M2250 attendant console cross-connections Cross connect block W-BL To 1st TN BL-W TCM Primary W-OR To 2nd TN OR-W TCM Secondary W-SL To 3rd TN SL-W To 4th TN Tip +AUX R-OR • • OR-R To 4th TN Ring Note 1...
Page 239 Please note: if both options are installed, only one 16 V dc power supply is required. Note 3: Nortel Networks recommends that five consecutive TNs on the line circuit be allocated for each console. Note 4: When used with the ISDLC, the M2250 requires NT8D02 or later.
Page 240 Page 240 of 532 Table 36 M2250 attendant console connections (Part 1 of 3) Mounting cord 16/25-pair connector cable Lead Pair designation number number Color Connected to TCM primary W-BL TN #1 BL-W TCM secondary TN #2 Attendant W-SL TN #3 Supervisory SL-W Module...
Page 241 M1250 and M2250 Attendant Consoles Page 241 of 532 Table 36 M2250 attendant console connections (Part 2 of 3) Mounting cord 16/25-pair connector cable Lead Pair designation number number Color Connected to Spare R-SL SL-R Power Fail or BK-BL GND (Note 1) Energy Transfer BL-BK TC (Note 2)
Page 242 Page 242 of 532 Table 36 M2250 attendant console connections (Part 3 of 3) Mounting cord 16/25-pair connector cable Lead Pair designation number number Color Connected to Note 1: Connect to Pin 3 or 28 of the appropriate PFJ5 terminal block. Note 2: Connect TC to Pin 29 or 5 and ALM to Pin 4 or 31 of the appropriate PFJ5 terminal block.
Page 243 M1250 and M2250 Attendant Consoles Page 243 of 532 Table 37 M2250 typical cross-connections (Part 2 of 2) Pair ISDLC Pair Pins Color Connections Connections Unit Unit R-BR Unit Unit BR-R Unit Unit BK-BL Unit Unit BL-BK BK-O Unit Unit O-BK BK-G Unit...
Page 244: Operation
Page 244 of 532 Operation This section contains operating procedures for the M1250 and M2250 attendant consoles. The attendant console faceplate layout is shown in Figures 58 and 59 on pages 212 and 213. Use these illustrations as the basis for component location references throughout this section.
Page 245 M1250 and M2250 Attendant Consoles Page 245 of 532 QMT2 feature enabled When the QMT2 feature is enabled, the following conditions apply: • If the console is not in Shift mode, the keys in strip AK and/or BK function as Incoming Call Identification (ICI) keys. •...
Page 246 Page 246 of 532 To install the Attendant PC Software, an MPC 2-compliant PC compatible Pentium system is required, with the following: • minimum 16 MB RAM • hard disk with at least 4 MB free disk space • 17-inch color monitor (SVGA recommended) •...
Page 247 M1250 and M2250 Attendant Consoles Page 247 of 532 locked out in normal mode. For example, in normal mode, there are eight available TGB keys on the M1250 and 10 on the M2250. With QMT2 enabled, the number of TGB keys on each console is doubled. Table 38 Softkey alternate functions Operational mode...
Page 248 Page 248 of 532 M1250/2250 console diagnostics Use the Diagnostics menu to check the functions of the console and to perform tests. To enter the Diagnostics mode, use Procedure 45. Figure 70 shows the main Diagnostics menu for the M1250 and M2250 attendant consoles.
Page 249 M1250 and M2250 Attendant Consoles Page 249 of 532 Procedure 46 Testing the Keyboard Use this procedure to check the functionality of each key on the console. When a key is pressed, its location code is displayed within parentheses. For example, (00) denotes the upper left-hand ICI key.
Page 250 Page 250 of 532 Procedure 47 Testing the LCD indicators Use this procedure to check the functionality of each LCD indicator on the console. From the Diagnostics menu 1, press “2.” Press 1 to turn all lamps ON. Press the asterisk (*) to turn each lamp OFF one by one.
Page 251 M1250 and M2250 Attendant Consoles Page 251 of 532 Press the pound (#) to exit and return to Diagnostics menu 1. End of Procedure Procedure 50 Testing the Busy Lamp Field/Console Graphics Module Use this procedure to check the functionality of the Busy Lamp Field/Console Graphics Module.
Page 252 Page 252 of 532 Procedure 52 Testing the Display Use this procedure to check the functionality of the alphanumeric display panel. Cycle through a number of different display patterns to check for visual defects. From Diagnostics menu 2, press “1.” Press the asterisk (*) to change the display screen pattern.
Page 253 M1250 and M2250 Attendant Consoles Page 253 of 532 Press the pound (#) to exit and return to Diagnostics menu 1. End of Procedure Procedure 55 Toggling control gates Use this procedure to turn the conference bridge analog control gates, the auxiliary tone channel, and the Code Blue Relay ON or OFF.
Page 254 Page 254 of 532 ASIP boards are reset as if the power cord were unplugged and plugged in again. M1250 failure codes A failure code will appear on the display screen in response to the detection of a hardware fault. Refer to Table 40 for an explanation of failure codes and possible solutions.
Page 255 M1250 and M2250 Attendant Consoles Page 255 of 532 Table 40 M1250 failure codes (Part 2 of 2) Failure code Reason What to do The RS-232 port has failed Check to see if the loopback connector is the loopback test. inserted.
Page 256 Page 256 of 532 Refer to Table 41 for an explanation of failure codes and possible solutions. Table 41 M2250 failure codes (Part 1 of 2) Printed Failure circuit code pack (PCP) Reason What to do The PSG, U13, is not Unplug the line cord and plug it in responding.
Page 257 M1250 and M2250 Attendant Consoles Page 257 of 532 Table 41 M2250 failure codes (Part 2 of 2) Printed Failure circuit code pack (PCP) Reason What to do ASIP The RS-232 has failed the Check to see if the loopback loopback test.
Page 258 Page 258 of 532 The failure codes produced by the firmware in response to the detection of a hardware fault are bit-significant as follows: KEYS ASIP RS-232 A44#3 A44#2 A44#1 UART * Refers to key’s column number. Note: Bit 7 indicates whether the failure occurred on the user interface printed circuit card (UIP) (B7=0) or on the audio and system interface printed circuit card (ASIP) (B7=1).
Page 259 M1250 and M2250 Attendant Consoles Page 259 of 532 Table 42 Setting the time (M1250) (Part 2 of 2) Step Action Response Select option 4 (set time). The current time appears in the 24-hour format (hours: minutes: seconds). To exit without changing the time, press the octothorpe (#) key.
Page 260 Page 260 of 532 Table 43 Setting the date (M1250) Step Action Response To enter a new date, use the dial pad As in the new date is typed in, the cursor keys to overwrite the displayed moves from position to position and then settings.
Page 261 M1250 and M2250 Attendant Consoles Page 261 of 532 Incoming Call Indicators Incoming Call Indicators (ICIs) display the various types of incoming calls presented to the attendant console. They also indicate the number of calls, and the length of time calls have been queued. •...
Page 262 Page 262 of 532 This enhancement allows incoming DID trunks to be queued against busy Night stations, thereby making the operation of the DID trunks the same as for all other Public Network trunks. Attendant Blocking of DN The Attendant Blocking of DN (ABDN) feature enables the attendant to block a DN for a telephone from receiving or making calls.
Page 263 M1250 and M2250 Attendant Consoles Page 263 of 532 Network Attendant Services This feature allows attendant services to be distributed anywhere within a Meridian ISDN network. If, at the time of an attendant request, attendant services are not available at a station’s local node, connection to an attendant at a remote node takes place.
Page 264 Page 264 of 532 • Recall indicates that a camped-on call or a call extended to an idle station has not been answered for 30 seconds or that a station is recalling the attendant. • Call Forward indicates that the call is being forwarded to the console from a station within the system.
Page 265 M1250 and M2250 Attendant Consoles Page 265 of 532 • In a multiconsole system, activating Night Service will busy out all attendant consoles in the system. • Hold allows the attendant to hold an active call at the console while serving other calls.
Page 266 Page 266 of 532 • Barge-In allows the attendant to enter an established trunk connection for the purpose of talking to one or both parties. • Paging allows access to a public address facility. • Speed Call allows numbers to be dialed automatically by pressing the SPEED CALL key and dialing a 1- or 2-digit code.
Page 267 M1250 and M2250 Attendant Consoles Page 267 of 532 If the switch is activated while the console has power, the word “EMERGENCY” appears on line 4 of the display. Attendant Administration Attendant Administration is an optional feature that allows the attendant to modify some of the features assigned to selected telephone sets within the attendant’s customer group.
Page 268 Page 268 of 532 • Direct Inward System Access (DISA) through the CCBA prompt • Tandem calls dialed with Coordinated Dialing Plan (CDP) (Trunk Steering Code, Distant Steering Code) through the CCBA prompt • Tandem non-CDP calls through the CCBA prompt in the Route Data Block from the outgoing trunk route When a call is answered by a CCB user, the system sends the CCB answer signal in place of the regular signal for incoming DID/CO calls from the...
Page 269 M1250 and M2250 Attendant Consoles Page 269 of 532 place on the wanted node between the originating, wanted and unwanted parties. EI succeeds in breaking into the call based on comparisons between the Intrusion Capability Level (ICL) of the originating party and the Intrusion Protection levels (IPL) of the wanted and unwanted parties.
Page 270 Page 270 of 532 Attendant Forward No Answer Attendant Forward No Answer allows two enhancements to existing operations. The first enhancement permits calls presented to the attendant to forward to a second attendant or the night DN when a customer-defined time expires.
Page 271 M1250 and M2250 Attendant Consoles Page 271 of 532 then camp-on the call again or release it, as usual. On a second camp-on, the attendant must activate the SACP feature again, if needed. The SACP feature is active either for all camped-on calls or on a per-call basis depending on the customer option.
Page 272 Page 272 of 532 Note 1: The failure code format is XXH, where XX is a two-digit hex-code indicating where the fault has been detected. Refer to Tables 40 and 41 for explanations of the failure codes. Note 2: When the BLF/CGM is attached to the console, an additional 16 V unregulated power source is required.
Page 273: M2317 Telephone
Page 273 of 532 M2317 telephone Contents This section contains information on the following topics: Introduction ..........Feature description .
Page 274: Feature Description
Page 274 of 532 The M2317 Telephone is equipped with a microphone and speaker to permit Handsfree operation. Figure 71 shows the M2317 Telephone. Figure 71 M2317 Telephone Feature description Firmware features Firmware is chip-dependent and cannot be changed or altered on site. As a general rule, all firmware is on ROM microchips.
Page 275 M2317 telephone Page 275 of 532 • Last Number Redial • Saved Number • Redial Saved Number • Timer • Time and Date • Call Processing Software features Downloading All information related to the programmable keys must be downloaded into the M2317 RAM memory through the DLC.
Page 276: Physical Description
Page 276 of 532 Table 44 M2317 data features (Part 2 of 2) Data features M2317 DTE Keyboard Redial Saved Number Manual modem pooling using keyboard dialing requires only call transfer to be defined. The Data DN must always be assigned to feature key 10. Physical description The M2317 Telephone is fully modular.
Page 277 M2317 telephone Page 277 of 532 Feature keys There are 11 programmable line/feature keys on the telephone faceplate. Each has an associated LCD indicator. Lines and features are assigned to these keys by service changes in the system software. A maximum of ten voice Directory Numbers and specific features such as, Auto Answerback, Call Waiting, Dial Intercom, and Display can be assigned.
Page 278 Page 278 of 532 on the Handsfree and selects a DN (depending on line selection as assigned through COS), enabling the user to make a call. When a call comes into an M2317 and the set is ringing, pressing the Handsfree/Mute key turns on the Handsfree and enables the user to answer the incoming (ringing) call (depending on COS-assigned line selection) without picking up the handset.
Page 279 M2317 telephone Page 279 of 532 Figure 72 M2317 telephone – key identification First line of LCD Display Second line of LCD Display Soft Key (1) Soft Key (2) Soft Key (3) Soft Key (4) Soft Key (5) Handsfree Hold (11) Feature Key (5) Mute...
Page 280 Page 280 of 532 Figure 73 M2317 screen display – available idle state features Displays Month, Day, Hour, Minutes MMM DD HH : MM more... SAVED # LAST # CANCL more... CHECK FORWARD TIMER HELD # more... RLSDATA DATA FRENCH SPEED Only one row of softkey labels is displayed at a time.
Page 281 M2317 telephone Page 281 of 532 Figure 74 M2317 screen display – dialing state Displays Month, Day, Hour, Minutes MMM DD HH : MM 553-AAA0733 Figure 75 M2317 screen display – ringback state Displays Day, Month, Hour, Minutes 3021 DD MMM HH : MM Calling Party (Ringback...
Page 282 Page 282 of 532 Figure 76 M2317 screen display – available established state features Elapsed Timer (Hours: Minutes : Seconds) 3021 H : MM : SS CONFER TRANSFR TIMER SAVE # more... PARK PRIVREL CHARGE more... VMSG more... Note: Only one row of softkey labels is displayed at a time. Additional rows are accessed by operating the "more...
Page 283 M2317 telephone Page 283 of 532 Not all the features listed in Table 45 are provided for each customer. Check only those features that are enabled in accordance with the work order. The - - ->> symbol display is associated with the Call Party Name Display (CPND) feature.
Page 284 Page 284 of 532 Table 45 M2317 states and associated softkeys (Part 2 of 3) Screen state State Softkey display Established Voice connection made CONFER, TRANSFR, TIMER, SAVE#, more…, –––>>, PARK, PRIVREL, CHARGE, more…, MESSAGE, more… Intercom established Connection made with an CONFER, TRANSFR, TIMER intercom group (voice) Private Line...
Page 285 M2317 telephone Page 285 of 532 Table 45 M2317 states and associated softkeys (Part 3 of 3) Screen state State Softkey display Established Hold Call held by other party (voice) no softkeys shown User status Leave telset msg for set’s status no softkeys shown (voice) Display...
Page 286 Page 286 of 532 Firmware features Firmware is chip-dependent and cannot be changed or altered on site. As a general rule, all firmware is on ROM microchips. Firmware is built into the M2317 telephone and into the Meridian 1 system. The following functions are performed by firmware in the M2317 digital telephone: •...
Page 287 M2317 telephone Page 287 of 532 Table 46 lists the data features supported by the M2317 firmware. Table 46 M2317 data features Data features M2317 DTE Keyboard Ring Again Speed Call System Speed Call Display Call Forward Call Transfer (Note 1) Autodial Last Number Redial Save Number...
Page 288: Specifications
Page 288 of 532 Specifications The following specifications govern the safety and performance of the Meridian M2317 Telephone, and outline the environmental conditions under which this performance is achieved. Safety considerations Shock and fire hazards For protection against electrical shock, energy hazards, or fire hazards, the telephone meets the following specifications: CSA, C22.2 No.
Page 289 M2317 telephone Page 289 of 532 Dimensions and weight The M2317 digital telephone has the following dimensions: depth 226.5 mm (9 in) width 272.0 mm (10.1 in) height (front) 27.5 mm (1.1 in) height (rear) 73.5 mm (2.9 in) Excluding the power supply and the NT1F09AC Asynchronous Data Option board, the M2317 weighs approximately 1.4 Kg (3 lb).
Page 290 Page 290 of 532 Logic and other circuitry requiring +5 V is powered from an external, regulated +5 V dc supply when the data option is not installed. The external power supply must meet the following specifications: Input: 95–129 V ac, 60 Hz Output: +5 V dc, + or –5%, 300 mA 10 mV maximum RMS ripple...
Page 291 M2317 telephone Page 291 of 532 Figure 77 M2317 telephone cross-connections Cross-connect Block PE Shelf Line Pack Pack Connector TELADAPT Connecting Block (W-BL) Line Cord Ring to Telephone (BL-W) Unit 0 (W-G) To Telephone (G-W) Unit 1 (BK-G) To Telephone (G-BK) Unit 6 (BK-S)
Page 292 Page 292 of 532 on the prime DN, and of giving the usual alerting tones (ringing). It will not support the Display screen, softkeys, feature keys, Handsfree, or data facilities while in POTS status. Figure 78 Block diagram of M2317 Cross-connect Block PE Shelf Line Pack...
Page 293: Ordering Information
Stop bits 2 bits for 110 bits per second; 1 bit for all other speeds Transmission Full duplex Ordering information Refer to the Nortel Networks price book or contact your Nortel Networks representative for specific ordering codes. Telephones and Consoles Description...
Page 294 Page 294 of 532 If the M2317 telephone fails to function properly, or if mechanical breakage occurs, do not attempt to make repairs in the field. Return the unit to the manufacturer. Note: The NT1F09AA Synchronous Data Option must be release 4 or later and requires the use of the multi-output Data Power Supply (A0336823).
Page 295: M2616Ct Cordless Telephone
Page 295 of 532 M2616CT cordless telephone Contents This section contains information on the following topics: Functional description ........Physical description.
Page 296 Page 296 of 532 Fixed keys The fully integrated M2616CT base unit provides 13 programmable line/ feature keys, plus a dedicated handset Locator, Volume control, Hold, Release, and Handsfree Mute and Program key. The handset has six programmable keys that corresponds to the six keys on the base unit (three bottom keys on each side of the LED indicator).
Page 297 M2616CT cordless telephone Page 297 of 532 adjusting information, refer to the M2616CT Cordless Telephone User Guide. LCD indicators LCD indicators support the following four key/LCD states: Function LCD state idle active on (steady) ringing flash (60 Hz) hold fast flash (120 Hz) Housing The housing of the M2616CT Cordless Telephone consists of a molded plastic base and faceplate.
Page 298 Page 298 of 532 Figure 79 M2616CT Base Unit Spare battery port Display Meridian Base antenna Message Waiting Indicator Battery contacts Charge indicators Release key Hold key Locator key (dedicated) Indicators Feature and line keys (16) Handset Cradle Gray-filled feature buttons (6) Handset Contacts Microphone Volume control...
Page 299 M2616CT cordless telephone Page 299 of 532 • The Diamond-shaped indicator light appears beside active lines and features. • The Locator key, locates the handset/manual Radio Frequency mode (if feature is assigned). • The Volume bar controls the volume of the handset, speaker, and ringer. •...
Page 300 Page 300 of 532 Figure 80 M2616CT Handset Headset jack LED alerter Speaker Display Options key Volume control Display keys Single-feature and line keys Handset label/ Removable lens Scroll Hold Hold key Release key Scroll key Main battery PQRS WXYZ Microphone 553-AAA0737 Handset Controls...
Page 301 • Vibrate mode – Vibrating notification instead of usual ringing cycle. A special vibrating battery must be purchased and installed in order to use this feature. Contact your local Nortel Networks distributor for the part number. • Backlight (on/off) – Lights the display when the handset is in use.
Page 302 Page 302 of 532 • Current Audio – Resets the handset volume to the default setting. • Move Call Option – Enables the user to conveniently move from a handsfree call on the base unit to the handset or move a call from the handset to handsfree on the base unit.
Page 303 M2616CT cordless telephone Page 303 of 532 • Meridian 1 Small System • Meridian 1 Large System • Succession 1000M Small System • Succession 1000M Large System Modular Options The following modular options are not supported on the M2616CT due to required placement of the RF circuitry within the telephone: •...
Page 304: Specifications
Page 304 of 532 Handset Registration to Base Unit Each M2616CT handset automatically registers with its respective base unit. In cases where a substitute handset is required for troubleshooting purposes, a different M2616CT handset can be re-registered by placing the different handset on-hook, and unplugging, then re-plugging in the base unit’s ac power adapter and telephone line cord.
Page 305 M2616CT cordless telephone Page 305 of 532 Do not short circuit the battery. Use care in handling batteries in order to not short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor can overheat and cause burns. Power requirements Both the M2616CT telephone and the M2018 telephone are loop powered.
Page 306 Page 306 of 532 Environmental considerations The following environmental procedures should be followed. Environmental Performance Depending on the environmental conditions, the range of the M2616CT can be reduced. Steel girders and concrete walls can limit the range of the cordless telephone.
Page 307 M2616CT cordless telephone Page 307 of 532 Range Up to 20 M2616CT sets can be installed within a coverage area of approximately 50,000 square feet. The typical range of the M2616CT base unit to the cordless handset is between 125 feet to 150 feet. In open environments, additional coverage can be achieved.
Page 308 493. The maximum permissible loop length is 3500 ft. of 24 AWG (0.5 mm) standard twisted wire with no bridge taps. Ordering information Refer to the Nortel Networks price book or contact your Nortel Networks representative for specific ordering codes for the M2616CT (Cordless Telephone).
Page 309 M2616CT cordless telephone Page 309 of 532 If the M2616CT fails to function properly, or if mechanical breakage occurs, do not attempt to make repairs in the field. Return the unit to the manufacturer. Telephones and Consoles Description...
Page 310 Page 310 of 532 553-3001-367 Standard 1.00 October 2003...
Page 311: Meridian European Digital Telephones: M3110, M3310, And M3820
Page 311 of 532 Meridian European digital telephones: M3110, M3310, and M3820 Contents This section contains information on the following topics: Feature description ........Physical description.
Page 312 Page 312 of 532 Meridian digital telephones are connected to the system through a two-wire loop carrying two independent 64 kbs PCM channels with associated signaling channels. One of the two PCM channels is dedicated to voice while the other is dedicated to data traffic. The telephone interfaces with the Digital Line Card (XDLC) or ISDLC in the Peripheral Equipment shelf of the system.
Page 313 Meridian European digital telephones: M3110, M3310, and M3820 Page 313 of 532 Figure 82 M3310 Meridian digital telephone Figure 83 M3820 Meridian digital telephone • Message Waiting and Mute Indicators Telephones and Consoles Description...
Page 314 Page 314 of 532 • 10 Feature System Programmable keys including: — 8 system programmable keys — Mute key — Speaker key • Volume control for: — Handset — Ringing Tone — Buzz Tone — On-Hook dialling and Group Listening •...
Page 315 Meridian European digital telephones: M3110, M3310, and M3820 Page 315 of 532 — Mute key — Volume control for: — Handset/Headset — Ringing Tone — Buzz Tone — On-Hook dialling and Group Listening — Handsfree • Support for the following set options: —...
Page 316 Page 316 of 532 — Caller’s List key — Edit key — Delete key • Volume control for: — Handset/Headset — Ringing Tone — Buzz Tone — On-Hook dialling and Group Listening — Handsfree • Directory/Caller’s List with 9 dedicated keys namely: —...
Page 317: Physical Description
Meridian European digital telephones: M3110, M3310, and M3820 Page 317 of 532 Meridian digital telephones used with a headset You can use an electret headset in the headset port of the digital telephones (M3310 and M3820 only). Alternatively, choose an amplified headset that draws power from a battery or AC transformer;...
Page 318 Page 318 of 532 Table 48 Meridian digital telephone general features (Part 2 of 2) Feature M3820 M3310 M3110 • Handsfree/speaker key • Mute key • Directory key • Caller’s List key • Edit key • Delete key Volume control for: •...
Page 319 Meridian European digital telephones: M3110, M3310, and M3820 Page 319 of 532 Fixed keys (same for all three models) Hold By pressing the hold key, you can put an active call on hold. Return to the caller by pressing the extension key beside the flashing LCD indicator. Release (Rls) You can terminate an active call by pressing the Rls key or by hanging up the handset.
Page 320 Page 320 of 532 Figure 84 The location and function of buttons on the Meridian digital telephone Program Key† LCD Indicators Display Module† Feature Keys Release (Rls) Key Message Waiting Indicator Hold Key Speaker Speaker/Mute LED Speaker Key Mute Key Edit Key* Callers List Key* Cursor Keys*...
Page 321 Meridian European digital telephones: M3110, M3310, and M3820 Page 321 of 532 The table below indicates the mode the terminal is in when the speaker key is operated under the various switch and set operations. Table 49 Speaker Key Function Handsfree not Handsfree selected Handsfree selected at...
Page 322 Page 322 of 532 Note 4: Group listening is switched on or off under the program key option *1. (M3820 and M3310 only) Additional feature keys Message Waiting lamp key Each telephone has a red message waiting LED just above the hold and Rls keys that lights to indicate a message is waiting.
Page 323: Terminal Options
Meridian European digital telephones: M3110, M3310, and M3820 Page 323 of 532 LCD indicators support four key/LCD states: Function LCD state idle active on (steady) ringing flash (60 Hz) hold fast flash (120 Hz) Note: An indicator fast flashes when you have pressed a feature key but have not completed the procedure necessary to activate the feature.
Page 324 Page 324 of 532 Table 50 Hardware features and options M3820 M3310 M3110 Meridian Communications Adapter (MCA) External alerter interface Brandline insert Note: In this table, x indicates available features for the telephone type listed in the top row. External Alerter interface The External Alerter Board provides an interface to standard remote ringing devices, such as a ringing unit, installed in a location separate from the telephone.
Page 325: Configuration And Installation
Meridian European digital telephones: M3110, M3310, and M3820 Page 325 of 532 two expansion modules to a terminal. You will need a separate footstand for the module(s), one for a single module, one for a double. Meridian Communications Adapter (MCA) The MCA lets you connect your telephone to a personal computer or terminal.
Page 326 Page 326 of 532 LD 11 - M3110 Configuration (Part 2 of 2) Prompt Response Description KEY 08 Keys 8-14 programmed as NUL. If Group Listening is denied (CLS HFD), Key 15 is also programmed as NUL. 09 NUL 10 NUL 11 NUL 12 NUL 13 NUL...
Page 327 Meridian European digital telephones: M3110, M3310, and M3820 Page 327 of 532 Table 51 M3310 Configuration Prompt Response Description TYPE 2616 M2616 set model used M3310 Enter appropriate set identifier HFA (HFD) Handsfree Allowed (Denied) 08 NUL Keys 8-14 programmed as NUL. If Handsfree is denied (CLS HFD), Key 15 is also programmed as NUL.
Page 328 Page 328 of 532 Figure 86 M3310 Key Designations 553-AAA0721 553-3001-367 Standard 1.00 October 2003...
Page 329 Meridian European digital telephones: M3110, M3310, and M3820 Page 329 of 532 Table 52 M3820 Configuration Prompt Response Description TYPE 2616 M2616 set model used. M3820 Enter appropriate set identifier. HFA (HFD) Handsfree Allowed (Denied) Automatic Hold Allowed DNDD Dialed Name Display Denied CNDA Call Party Name Display Allowed CNIA...
Page 330 Page 330 of 532 Figure 87 M3820 Key Designations 553-AAA0720 LD 20 – Print Routine Prompt Response Description TYPE 2616 M2616 set model used. M3110 Enter appropriate set identifier Or M3+ to get a list of all three set types. M3310 M3820 553-3001-367...
Page 331 Meridian European digital telephones: M3110, M3310, and M3820 Page 331 of 532 Installation Procedure 56 Installing Meridian European digital telephones Follow this procedure to install the Meridian European digital telephones: Complete the wiring and cross-connections (loop power) before connecting the telephone to the connecting block. Place the telephone on the desk in the normal operating position.
Page 332 Page 332 of 532 Procedure 57 Installing the Power Board Open the Telephone. Place the telephone, upside-down, on a padded, level surface. Using a #1 Phillips screwdriver, remove the two screws holding the footstand (if fitted). Disconnect and remove all cords including the handset and headset if fitted, from the telephone.
Page 333 Meridian European digital telephones: M3110, M3310, and M3820 Page 333 of 532 Reassemble the Telephone. Replace the base cover and make sure that the cables lie flat. Insert the four screws to secure the base. Assemble the MCA to the footstand using the two screws provided. Connect the cable to the 8 way jack on the base of the telephone.
Page 334 Page 334 of 532 Figure 88 Power Board Installation 553-AAA0723 Procedure 58 Adding a Headset (M3310 and M3820 only) Use the following procedure to add a headset to a Meridian telephone: Unplug the line cord from the connecting block. Remove the handset and place the telephone upside down on top if a level, solid work surface covered with soft material or paper to prevent damage to moveable keys and the telephone face.
Page 335 Meridian European digital telephones: M3110, M3310, and M3820 Page 335 of 532 Plug the headset TELADAPT connector into the socket on the base of the telephone marked with a headset icon. Route the headset cord through the channels at the side of the telephone. Replace the footstand in the same position and tighten both screws (if previously fitted).
Page 336 Page 336 of 532 Procedure 60 Wall mounting the telephone The procedure to wall mount the telephone by reversing the footstand is as follows: Unplug the line cord from the connecting block. Remove the handset and place the telephone upside down on top of a level, solid work surface covered with soft material or paper to prevent damage to moveable keys and the telephone face.
Page 337: Specifications
Meridian European digital telephones: M3110, M3310, and M3820 Page 337 of 532 Specifications This section lists the specifications required for Meridian digital telephones. Environmental and safety considerations All Meridian digital telephones are designed to comply with: EN 60950:1992 - Safety of Information Technology Equipment including Electrical Business Equipment.
Page 338 Page 338 of 532 Line engineering Meridian digital telephones use twisted pair wiring on transmission lines selected by the rules given in “Digital telephones line engineering” on page 493. The maximum permissible loop length is 3500 ft. (1067 m), assuming 24 AWG (0.5 mm) standard twisted wire with no bridge taps. A 15.5 dB loss at 256 kHz defines the loop length limit.
Page 339 Meridian European digital telephones: M3110, M3310, and M3820 Page 339 of 532 Alerting tone characteristics The tone frequency combinations are as follows: Tone Frequencies Warble Rate (Hz) 667 Hz, 500 Hz 667 Hz, 500 Hz 1600 Hz, 2000 Hz 1600 Hz, 2000 Hz 333 Hz, 250 Hz 333 Hz, 250 Hz A 500 Hz buzz signal is provided for incoming call notification while the...
Page 340 Page 340 of 532 Note: If a power failure occurs, configurations that require loop power will continue to work only if the system has battery backup. Only those options that require additional power will cease to function. Table 54 Power requirements, Meridian digital telephones Additional power Telephone type Loop power...
Page 341 Meridian European digital telephones: M3110, M3310, and M3820 Page 341 of 532 Figure 89 Configuration of local plug-in transformer 553-AAA0725 Telephones and Consoles Description...
Page 342 Page 342 of 532 120 V transformer The following minimum specifications must be met by this transformer: Input voltage 120 V ac/60 Hz No load output voltage 29 V ac maximum Voltage at rated current 26.7 V ac minimum Rated load current 700 mA 240 V transformer The following minimum specifications have to be met by this transformer:...
Page 343 Meridian European digital telephones: M3110, M3310, and M3820 Page 343 of 532 Note 1: All terminals must be isolated from the input winding and each terminal must be isolated from all other terminal windings. A separate winding is required for each terminal, and grounds must not be connected.
Page 344 Page 344 of 532 553-3001-367 Standard 1.00 October 2003...
Page 345: M3900 Description
Page 345 of 532 M3900 description Contents This section contains information on the following topics: Introduction ..........Feature description .
Page 346 Page 346 of 532 Figure 93 M3903 553-AAA0746 Figure 91 M3901 553-AAA0744 553-3001-367 Standard 1.00 October 2003...
Page 347 M3900 description Page 347 of 532 Figure 92 M3902 553-AAA0745 Figure 94 M3904 553-AAA0747 Telephones and Consoles Description...
Page 348 Page 348 of 532 Figure 95 M3905 553-AAA0748 553-3001-367 Standard 1.00 October 2003...
Page 349: Feature Description
M3900 description Page 349 of 532 Feature description These sets are digital, integrated voice/data telephones with the following features: Table 55 M3900 features (Part 1 of 2) M3901 M3902 M3903 M3904 M3905 entry level basic enhanced professional call center lines supported Programmable feature keys fixed feature...
Page 350: Feature Enhancements
Page 350 of 532 Table 55 M3900 features (Part 2 of 2) M3901 M3902 M3903 M3904 M3905 entry level basic enhanced professional call center Accessory Ports Accessories ATA, MCA, ATA, MCA, ATA, MCA, External Alerter & External External Recorder Interface, Alerter &...
Page 351: Full Icon Support
M3900 description Page 351 of 532 Full Icon Support Feature description The M3900 Full Icon Support feature enables distinct icons and flashing cadences for the display of different call states. These icons are displayed for the Directory Number (DN) keys on the Phase II and Phase III M3903 and M3904 telephones, as well as the Phase III M3905 telephones.
Page 352 Page 352 of 532 The Ringing, I-Hold, U-Hold, and Active DN keys, represented by a generic icon in previous releases, displays the following icons with the Full Icon Support feature: Table 56 Icons and Cadences Call/Feature state DN key icon Cadence Ringing Flash...
Page 353 M3900 description Page 353 of 532 The M3900 Full Icon Support feature requires a minimum of Release 9 of the Key Based Expansion module (KBA). Feature interactions There are no feature interactions associated with this feature. Feature packaging The M3900 Full Icon Support feature requires the following packages: •...
Page 354: Functional Description
Page 354 of 532 Functional description The specific characteristic of the five models of the M3900 Series telephones is found on the following pages. Refer to: • “M3901” on page 361 • “M3902” on page 362 • “M3903” on page 364 •...
Page 355 M3900 description Page 355 of 532 Note: M3900 Phase III allows you to perform a three-letter search in the Personal Directory. The Fixed Feature Keys (see Table 57) are the feature keys on the M3900 Series Meridian Digital Telephone that are prelabeled with the assigned feature.
Page 356 Page 356 of 532 Table 57 Fixed Feature Key text and icon labels (Part 2 of 3) Feature Text Key Label Icon Key Label Feature (M3901) Feature Message Message Directory/Log (M3904) Directory/Log Call Log (M3903) Call Log Shift Shift Application Applications Navigation Copy...
Page 357 M3900 description Page 357 of 532 Table 57 Fixed Feature Key text and icon labels (Part 3 of 3) Feature Text Key Label Icon Key Label Make Busy (M3905 Call Make Busy Center) Call Supervisor (M3905 Call Supervisor Center) Answer Agent (M3905 Call Ans Agent Center)
Page 358 Page 358 of 532 change the LCD label of these keys (with the exception of the primary Directory Number Key) to meet their business needs. The Programmable Line/Feature Key (soft-labeled) provides two layers of functionality on the M3903 and M3904. The two layer keys on the M3903 and M3904 provides the user access to two Lines/Features per key.
Page 359 M3900 description Page 359 of 532 • M3904: professional set for Managers, Executives, Administrative Assistants • M3905: call center set for Call Center Agents and Supervisors Enhancements The following enhancements are available on the M3900 Series telephones: • Context Sensitive Soft Keys (M3903 and M3904) •...
Page 360 Page 360 of 532 • Corporate Directory Search Enhancement (M3903, M3904, and M3905) • Virtual Office Enhancements (M3903 and M3904) • Virtual Office Clearing of the Callers List and Redial List (M3903 and M3904) • Context Sensitive Soft Keys (M3905) •...
Page 361 M3900 description Page 361 of 532 Figure 96 M3901 Feature Activation Indicator Hold Feature Goodbye Line Message and Call Status Indicator Feature Card Volume Bar 553-AAA0660 Telephones and Consoles Description...
Page 362 Page 362 of 532 M3902 Basic Telephone The features of the M3902 include: • one line Directory Number (DN) capability • three Programmable Soft Keys (soft-labeled) • Fixed Feature Keys: Options, Message, Transfer, Goodbye, Hold, “Smart” Mute, and Volume control •...
Page 363 M3900 description Page 363 of 532 M3903 Enhanced Telephone The features of the M3903 include: • two Programmable Line/Feature Keys (soft-labeled) which have two layers each, giving the user access to four Line/Feature keys • four Context Sensitive Soft Keys (soft-labeled) that change functionality depending on the features available or the application in use •...
Page 364 Page 364 of 532 Figure 98 M3903 LCD Indicator Goodbye Hold Message Waiting Light Soft-labeled Line/ Feature keys. Programmable Feature Keys Handsfree Key Fixed Feature Keys Copy Navigation Keys Volume Bar Options Quit 553-AAA0662 553-3001-367 Standard 1.00 October 2003...
Page 365 M3900 description Page 365 of 532 M3904 Professional Telephone The features of the M3904 telephone include: • six Programmable Line/Feature Keys (soft-labeled) which have two layers each, giving the user access to 12 Line/Feature keys • four Context Sensitive Soft Keys (soft-labeled) that change functionality depending on the features available or the application in use •...
Page 366 Page 366 of 532 Figure 99 M3904 LCD Indicator Goodbye Message Waiting Light Hold Soft-labeled Line/ Feature Keys Programmable Feature Keys Handsfree Key Fixed Feature Keys Copy Volume Bar Navigation Keys Options Quit 553-AAA0663 553-3001-367 Standard 1.00 October 2003...
Page 367 M3900 description Page 367 of 532 M3905 Call Center Telephone The features of the M3905 Call Center Telephone include: • eight Programmable Line/Feature Keys (soft-labeled), giving the user access to eight Line/Feature Keys • four Context Sensitive Soft Keys (soft-labeled) that change functionality depending on the features available or the application in use •...
Page 368 Page 368 of 532 Figure 100 M3905 LCD Display Goodbye Hold Message Waiting Light/ Incoming Call Indicator Programmable Line/ Supervisor Feature Keys Observe Key (Self-labeled) Programmable Feature Keys (Self-labeled) Fixed Feature Keys In-Calls Copy Volume Control Bar Make Busy Headset Navigation Keys Mute Not Ready...
Page 369: Physical Description
M3900 description Page 369 of 532 Physical description Table 58 lists the features and optional hardware available for each M3900 series telephone. Table 58 M3900 Series telephone accessories compatibility (Part 1 of 2) M3900 release phase Accessory introduced introduced M3902 M3903 M3904 M3905...
Page 370 The ACM is available for the M3902, M3903, M3904 and the M3905. The ACM requires a wall transformer to power any of the accessory cartridges. You must order the wall transformer separately from your Nortel Networks distributor to power the ACM and/or the M3900 accessories.
Page 371 M3900 description Page 371 of 532 Table 59 Accessory compatibility (Part 2 of 2) Personal External Display- Key-based Directory Alerter and based Expansion Recording Expansion Module Utility Interface Module CTIA Personal Directory PC Utility External Alerter and Recording Interface Display Expansion Module (1) Computer...
Page 372 (see Figure 108 on page 402). Check with your Nortel Networks distributor for the recommended wall transformer for the M3900 accessories. Install the Accessory Connection Module (ACM) into your M3900 Series Meridian Digital Telephone (refer to the ACM Installation Sheet) before you install your CTIA.
Page 373 Teladapt wall transformer power supply (see Figure 108 on page 402). Check with your Nortel Networks distributor for the recommended wall transformer for the M3900 accessories. You must install the Accessory Connection Module (ACM) into your M3900 Series Meridian Digital Telephone (refer to the ACM Installation Sheet) before you install your Personal Directory PC Utility Interface Cartridge.
Page 374 Page 374 of 532 Expansion Modules Display-based Expansion Module The Display-based Expansion Module (DBA) provides additional Line/ Programmable Feature Keys (soft-labeled) for the M3904 and M3905. The DBA supports up to 3 layers of 8 additional keys for a total of 24 keys. Note: Refer to Table 59 on page 370 for a list of the telephones with which the Display-based Expansion module is compatible.
Page 375 The telephone wall mount bracket kit contains a one piece wall mount plate that attaches the M3903, M3904 and M3905 telephone to the wall. The Wall Mount Kit is available from your local Nortel Networks distributor. The M3901 and M3902 have built in wall mount brackets.
Page 376 Page 376 of 532 functionality, you require an M3904 Phase III set equipped with an FDHF cartridge. The FDHF functionality requires the following hardware: • M3904 Phase III set (NTMN34GA) Note: NTMN34TA is the M3904 Phase III Icon set. • Full Duplex Handsfree cartridge (NTMN72AA) •...
Page 377 M3900 description Page 377 of 532 Figure 101 M3900 Series mechanical keying USART accessory accessory SDI + USART non-serial accessory accessory Telephones and Consoles Description...
Page 378: Key Descriptions
Note: The system administrator can configure Keys 1 - 5 with any feature that does not require a display (DAG, DWG, DSP and RMK). Note: recommends that all features be used as Auto Dial. Note: Nortel Networks recommends that the M3901 is not configured as an ACD DN. 553-3001-367 Standard 1.00...
Page 379 M3900 description Page 379 of 532 Figure 102 M3901 key positions Key 0 553-AAA0665 M3902 key descriptions Table 61 gives a description of the keys on the M3902. Figure 103 on page 381 shows the physical placement of the keys on the M3902. Table 61 M3902 key description (Part 1 of 2) Description...
Page 380 Page 380 of 532 Table 61 M3902 key description (Part 2 of 2) Description Key 2 Feature or Auto Dial. Key 3 Feature or Auto Dial. Key 4 Call Transfer (default) or 3 Party Conference or 6 Party Conference. Key 5 Message Waiting.
Page 381 M3900 description Page 381 of 532 Figure 103 M3902 key positions Key 2 Key 1 Key 3 Key 0 Key 4 Key 5 553-AAA0666 M3903 key descriptions Table 62 gives a description of the keys on the M3903. Figure 104 shows the physical placement of the keys on the M3903.
Page 382 • RPN • Call Transfer Note: Keys 1-3 can be configured as Speed Call (Speed Call, System Speed Call, Speed Call Controller and System Speed Call Controller). Nortel Networks recommends that Key 23 be used for Speed Call features. Key 4-15 Not used at this time.
Page 383 M3900 description Page 383 of 532 Table 62 M3903 key description (Part 3 of 3) Description Key 23 Configure as: • Speed Call • System Speed Call • Speed Call Controller • System Speed Call Controller (manual configuration -needs speed call list #) Key 24 Privacy Release.
Page 384 Page 384 of 532 Figure 104 M3903 key positions Key [1,3] Key [0,2] Key [17,20,23] Key [18,21,24] Key [19,22,25] Key 16 553-AAA0667 553-3001-367 Standard 1.00 October 2003...
Page 385 • Call Party Number Note: Keys 1-11 can be configured as Speed Call (Speed Call, System Speed Call, Speed Call Controller and System Speed Call Controller). Nortel Networks recommends that Key 23 be used for Speed Call features. Keys 12-15 Blocked.
Page 386 Page 386 of 532 Table 63 M3904 key description (Part 2 of 2) Description Key 19 Call Forward. Key 20 Ring Again. Key 21 Call Park. Key 22 Ringing Number Pickup Key 23 Configure as one of the following: • Speed Call •...
Page 387 M3900 description Page 387 of 532 Figure 105 M3904 key positions Key [4,10] Key [5,11] Key [3,9] Key [2,8] Key [1,7] Key [0,6] Key [17,20,23] Key [18,21,24] Key [19,22,25] 553-AAA0668 Key 16 For M3904 and M3905 sets, One-Button Feature Access keys for the Callers and Redial lists cannot be programmed on a Display Based Accessory (DBA) or a Key-Based Accessory (KBA).
Page 388 • Call Party Number Note: Keys 1-4 can be configured as Speed Call (Speed Call, System Speed Call, Speed Call Controller and System Speed Call Controller). Nortel Networks recommends that Key 23 be used for Speed Call features. Key 5 Feature or future Application.
Page 389 M3900 description Page 389 of 532 Table 64 M3905 key description (Part 2 of 3) Description Key 6 Feature or future Application. Key 7 Options. Key 8-11 Configured as one of the following standard Call Center features: Key 8 = * Make Set Busy Key 9 = * Not Ready (must have CLS = AGN).
Page 390 Page 390 of 532 Table 64 M3905 key description (Part 3 of 3) Description Key 23 Configured as one of the following speed call services: • Speed Call • System Speed Call • Speed Call Controller • System Speed Call Controller Key 24 Privacy Release.
Page 391 M3900 description Page 391 of 532 Figure 106 M3905 key positions Key 3 Key 7 Key 6 Key 5 Key 4 Key 2 Key 1 Key 0 Key [16,19,22] Key [17,20,23] Key [18,21,24] Key 10 Key 8 Key 11 Key 9 Key 0 553-AAA0669 Telephones and Consoles...
Page 392 Page 392 of 532 553-3001-367 Standard 1.00 October 2003...
Page 393: M3900 Installation And Configuration
Page 393 of 532 M3900 installation and configuration Contents This section contains information on the following topics: Environmental and safety considerations ..... . . Installation.
Page 394: Environmental And Safety Considerations
Page 394 of 532 Environmental and safety considerations Temperature and humidity Operating state: Temperature range 0° to 50°C (32° to 104°F) Relative humidity 5% to 95% (noncondensing). At temperatures above 34°C (93°F) relative humidity limited to 53 mbar of water vapor pressure. Storage: Temperature range –50°...
Page 395 M3900 installation and configuration Page 395 of 532 Safety Description CSA 22.2 950 Safety Information Technology Equipment (Canada) AS3260, TS001, Safety (Australia) TA-1302 EMKO-TSE Nordic Deviations to EN 60950 (74-SEC) 203/92 BABT Safety (UK) JATE Safety (Japan) EMC - Radiated and Conducted Description EN55022 /...
Page 396 To provide the best communication with the least amount of distortion, the amplifier should have a higher setting than the telephone volume control. Refer to your distributor for the latest product bulletin from Nortel Networks recommending headset types for use with the M3900 Series Digital Telephone.
Page 397: Installation
M3900 installation and configuration Page 397 of 532 M3900 set power consumption Table 65 M3900 set power consumption M3901 M3902 M3903 M3904 M3905 Idle 29.3 37.3 42.5 31.5 15.02 H/F Nominal 45.7 48.7 37.5 H/F Maximum 64.3 59.7 46.4 DBA Idle 39.29 15.31 DBA H/F Nominal...
Page 398 Page 398 of 532 Changing telephone positions Your M3903, M3904 and M3905 Meridian Digital Telephones have several different height selections for the desktop positions. To change the telephone position: Press the tilt handle located at the top back side of the telephone. With the tilt handle pressed in, raise or lower the telephone to the desired angle or height.
Page 399 M3900 installation and configuration Page 399 of 532 Swing the footstand away from the telephone base and remove from the telephone. Attach the wall mount bracket onto the back of the telephone by placing the telephone at the top edge of the wall mount bracket and sliding the telephone into place.
Page 400 Page 400 of 532 Note 1: A wall transformer is required to power any accessory cartridges. The transformer does not come with the ACM unit. Contact your Nortel Networks local distributor to order this ACM compatible wall transformer. Note 2: The accessories you attach to the telephone must be compatible.
Page 401 M3900 installation and configuration Page 401 of 532 The shape and size of the plug in the accessory cartridge prevents the user from accidentally connecting incompatible accessories. To check the compatibility of accessories, refer to Table 58 on page 369 which shows the optional accessories and their compatibility.
Page 402 Page 402 of 532 Figure 108 Wall transformer connection To IDF Adapter jack Adapter plug 6-conductor line cord from telephone Plug Jack Wall transformer (110 V or 220 V) Adapter 553-AAA0671 Note: Refer to the manufacturer’s documentation for complete installation and configuration instructions for your external analog device (FAX machine, modem, or 500/2500 telephone).
Page 403 M3900 installation and configuration Page 403 of 532 • Solid red indicates that the ATA is not operating normally. Contact your system administrator. • Red light off indicates that there is no power going to the ATA or the unit is not operating correctly. Check the power connections to the ATA. If problems continue, contact your system administrator.
Page 404 Click on Start. Select Run. Enter a:\setup (assuming that drive “a” is your floppy disk drive). Click on OK. The Nortel Networks logo screen appears while the installation utility loads. The Welcome screen appears. Click on Next to continue installation.
Page 405 M3900 installation and configuration Page 405 of 532 Installing the Key-based Expansion Module Accessory The Key-based Expansion Module Accessory (KBA) provides 22 additional line/feature keys for the M3904 and M3905 Meridian Digital Telephones. You can add up to two Key-based Expansion Modules providing a total of 75 line/feature keys.
Page 406 Page 406 of 532 Figure 109 KBA Installation Plug cable into10-pin Clips connection port connection port Tilt Handles 553-9538 Thread the cable through the opening in the side of the telephone. Insert the clips on the telephone into the hinges on the footstand; then press on the front of the footstand until it snaps into place.
Page 407 M3900 installation and configuration Page 407 of 532 Figure 110 KBA Footstand Assembly Single KBA Footstand Assembly Expansion KBA Footstand Assembly Install and tighten these screws Tighten these screws Expansion KBA Plate To add a second Key-based Expansion Module: Place the telephone and the two modules face down on a non-abrasive surface.
Page 408 Page 408 of 532 Turn the completed assembly upright. Installing the Expansion KBA Footstand To install the Expansion KBA Footstand Place the Single KBA Footstand and the Expansion KBA Footstand face down on a flat surface. Align the Expansion KBA Footstand with the Single KBA Footstand and slide them together.
Page 409 The handset does not accompany the M3905 Call Center Telephone. The handset can be added to the M3905 by removing the front plate of the telephone. Note: Nortel Networks recommends that a systems administrator complete this installation. Figure 111 Removal of the Hook Switch Cover...
Page 410 Page 410 of 532 There are five tabs and two hidden snaps on the HookSwitch cover. There are two tabs along the right and three along the bottom edge (Front view). To remove the cover, the hidden snaps must be released (Rear view). To remove the HookSwitch cover: Ease the cover to the left and pull on the left side to release the left snap.
Page 411 M3900 installation and configuration Page 411 of 532 Headset options The M3901, M3902, M3904, and M3905 supports an amplified headset when the headset connects to the handset jack. The M3903, M3904 and M3905 have a dedicated headset jack which supports a non-amplified headset. The M3903, M3904 and M3905 have a Headset Fixed Feature Key to turn the Headset on and off.
Page 412 Page 412 of 532 Installing the FDHF cartridge To install the FDHF cartridge in an M3904 Phase III set, perform the following steps: Check the label on the back of your set to make sure that it is an M3904 Phase III set (NTMN34GA).
Page 413: Configuration
M3900 installation and configuration Page 413 of 532 Figure 114 Wall transformer connection Telephone wall jack 6-conductor line cord from telephone Wall transformer adapter jack Wall transformer adapter plug Notes: Wall transformer 1. Remove the line cord from the telephone wall jack. (110 V or 220 V) 2.
Page 414 Page 414 of 532 • “LD 20 – Print Terminal Number Block (TNB) data for Virtual and Host Terminals,” on page 430 • “LD 22 – Print request for peripheral software versions,” on page 430 • “LD 97 – Configure parameters for System-wide Flash Download,” on page 431 •...
Page 415 M3900 installation and configuration Page 415 of 532 Configure the M3901, M3902, M3903, M3904 and M3905 telephone LD 11 – Configure the M3900 Series Digital Telephone (Part 1 of 5) Prompt Response Description REQ: New data. Change current data. TYPE: x..x Type of telephone.
Page 416 Page 416 of 532 LD 11 – Configure the M3900 Series Digital Telephone (Part 2 of 5) Prompt Response Description Terminal number. l s c u For Large System, where: l = loop address. If confirmed as 3903V or 3904V, the loop must be a phantom.
Page 417 M3900 installation and configuration Page 417 of 532 LD 11 – Configure the M3900 Series Digital Telephone (Part 3 of 5) Prompt Response Description (0)-2 Key-based Expansion Module accessory (configuration prompt KBA). The KBA prompt appears when the set type is M3904 or M3905. 0 = allows configuration of up to and including key number 31.
Page 418 Page 418 of 532 LD 11 – Configure the M3900 Series Digital Telephone (Part 4 of 5) Prompt Response Description aaaa Class of Service options where aaaa: = (GRLD) Group Listening Denied, (M3902, M3903, M3904). = GRLA Group Listening Allowed, (M3902, M3903, M3904). = (HFD) Handsfree Denied,M3902, M3903, M3904).
Page 419 M3900 installation and configuration Page 419 of 532 LD 11 – Configure the M3900 Series Digital Telephone (Part 5 of 5) Prompt Response Description xx aaa yyyy Telephone function key assignments where: xx = key number. aaa = key name or function. yyyy, zzz = additional information required.
Page 420 Page 420 of 532 LD 11 - Configure the default language for the M3900 set. LD 11 - Allow or deny the erasing of the Callers and Redial lists for virtual terminals. LD 15 – Assign a default language and customize set-to-set messages Prompt Response Description...
Page 421 M3900 installation and configuration Page 421 of 532 LD 15 – Assign a default language and customize set-to-set messages Prompt Response Description MSG 10 <CR> Keeps current message. <text string> Input the new message to be displayed (up to 24 characters).
Page 422 Page 422 of 532 LD 11 – Configure the Callers List and Redial List keys on Context-Sensitive Soft Keys or Programmable feature keys Prompt Response Description REQ: Add new data. Change existing data. TYPE: M3900 series telephone types. 3903H M3903 Host set 3904H M3904 Host set 3903V...
Page 423 M3900 installation and configuration Page 423 of 532 LD 11 – Configure the default language for the M3900 set Prompt Response Description REQ: Add new data. Change existing data. TYPE: M3900 series telephone types. 3902 M3902 set 3903H M3903 Host set 3904H M3904 Host set 3903V...
Page 424 Page 424 of 532 LD 11 – Configure the default language for the M3900 set Prompt Response Description MLNG M3900 language selection. The default is the language selection chosen for the customer in LD 15. Note: The user can change the language defined at the MLNG prompt from their set.
Page 425 M3900 installation and configuration Page 425 of 532 LD 11 – Allow or deny the erasing of the Callers and Redial lists for virtual terminals Prompt Response Description REQ: Add new data. Change existing data. TYPE: M3900 series telephone types. 3903V M3903 Virtual set 3904 V...
Page 426 Page 426 of 532 Configure Corporate Directory and Set-to-Set Messaging LD 11 – Configure the Server-based Applications (Corporate Directory and Set-to-Set Messaging) Prompt Response Description REQ: New data. Change current data. TYPE: 3903 M3900 set types that support the Corporate Directory and the 3904 Set-to-Set Messaging.
Page 427 M3900 installation and configuration Page 427 of 532 Messaging Clear or reset a Directory Password for M3900 telephone LD 32 – Clear Personal Directory Password for M3900 set Command Description CPWD l s c u Clear Directory Password and Terminal number, where: l = loop address.
Page 428 Page 428 of 532 LD 57 – Configure the Flexible Feature Codes for the Virtual Office feature Prompt Response Description VTLN xxxx Enter Virtual Terminal logging code. <CR> Returns to “CODE” CODE VTLF FFC type for logging off a Virtual Terminal. Every FFC is prompted.
Page 429 M3900 installation and configuration Page 429 of 532 Print a list or count of Virtual Office telephones LD 81 – Print a list or count of telephones with a specified class of service or feature Prompt Response Description LST = Print list of telephones. CNT = Print count of telephones.
Page 430 Page 430 of 532 Print data for Virtual and Host Terminals LD 20 – Print Terminal Number Block (TNB) data for Virtual and Host Terminals Prompt Response Description REQ: Print data block for the requested terminal type(s). List Terminal Numbers of the requested terminal type(s). TYPE: xxxxx Enter appropriate telephone model where xxxxx:...
Page 431 M3900 installation and configuration Page 431 of 532 Configure parameters for System-wide Flash Download LD 97 – Configure parameters for System-wide Flash Download (Part 1 of 3) Prompt Response Description Change Flash Download Parameters. Print Flash Download Parameters. TYPE Flash Download for M3900 Sets FDTP Enter M3900 set type selected for Flash Download 3902 = M3902.
Page 432 Page 432 of 532 LD 97 – Configure parameters for System-wide Flash Download (Part 2 of 3) Prompt Response Description FINT Enter starting hour and length for a time interval. Prompted n times if n>0. s = starting hour (0-23) l = length of interval in hours (1-24) FTNR (NO) YES...
Page 433 M3900 installation and configuration Page 433 of 532 LD 97 – Configure parameters for System-wide Flash Download (Part 3 of 3) Prompt Response Description FRCE (NO) YES System-wide Flash Download control option NO = Conditional (default). System-wide Flash Download (via FDLS in LD 32) applies only to an M3900 series set whose flash firmware version is different from the version currently found on the system disk...
Page 434 Page 434 of 532 Configure parameters for Full Duplex Handsfree (FDHF) functionality. LD 11 – Allow the Handsfree Class of Service Prompt Response Description REQ: Add new data. Change existing data. TYPE: 3904 M3900 series telephone type. Full Duplex Handsfree functionality requires an M3904 Phase III set.
Page 435 M3900 installation and configuration Page 435 of 532 LD 32 – Flash Download commands (Part 2 of 2) Command Description FWVU l s c u Query and print the firmware versions currently on an M3900 Series telephone. FDLS Initiate system-wide flash download to all, or a specified type of M3900 Series telephones, based on parameters specified in LD 97 FDLC Cancel or gracefully stop the system-wide flash download for M3900 Series...
Page 436 Page 436 of 532 553-3001-367 Standard 1.00 October 2003...
Page 437: M3900 Flash Download
Page 437 of 532 M3900 Flash Download Contents This section contains information on the following topics: Introduction ..........Summary of steps .
Page 438: Summary Of Steps
Page 438 of 532 system. It can be invoked locally or remotely for maintenance purposes. Features of the flash download procedure include the following: • Set type can be specified (M3902, M3903, M3904, M3905, All) • Day(s) of week can be specified •...
Page 439 Upgrade steps 24.24 25.08 Release 1 1. Call Nortel Networks technical (Re-issue) support to find out how to receive an upgrade. • A SIM upgrade from 8 to 16 Meg is required. • An upgrade from MAT 6.5 is required.
Page 440 Page 440 of 532 Table 67 Flash Download procedure matrix for Small Systems (Part 2 of 5) Present Upgrade to Keycode M3900 software software required telephones Upgrade steps Release 2 Note: This is not a standard process. M3900 Release 2 phones should not be configured on a Release 24.2x system.
Page 441 M3900 Flash Download Page 441 of 532 Table 67 Flash Download procedure matrix for Small Systems (Part 3 of 5) Present Upgrade to Keycode M3900 software software required telephones Upgrade steps Release 2 Note: This is not a standard process. M3900 Release 2 telephones should not be configured on a Release 25.08 system).
Page 442 Upgrade steps 25.10 Release 1; 1. Call Nortel Networks technical Re-issue Release 2 support to find out how to receive an upgrade from MAT 6.5 is required. 2. Determine M3900 PSWV to install (see Table 70 on page 461).
Page 443 M3900 Flash Download Page 443 of 532 Table 67 Flash Download procedure matrix for Small Systems (Part 5 of 5) Present Upgrade to Keycode M3900 software software required telephones Upgrade steps 25.15 25.15 Release 1; 1. Determine M3900 PSWV to Reissue Release 2 install (see Table 70 on page 461).
Page 444 Upgrade steps 24.25 25.08 Release 1 1. Call Nortel Networks technical support Re-issue to find out how to receive an upgrade from MAT 6.5 is required. 2. Follow the PSDL Installation Procedure (see “PSDL installation” on page 467).
Page 445 Flash Download procedure matrix for Large Systems (Part 2 of 3) 25.08 25.08 Release 1 1. Call Nortel Networks technical support Re-issue to find out how to receive an upgrade. 2. Follow the PSDL Installation Procedure (see “PSDL installation” on page 467).
Page 446 Table 68 Flash Download procedure matrix for Large Systems (Part 3 of 3) 25.10 25.15 Release 1; 1. Call Nortel Networks technical support Re-issue Release 2 to find out how to receive an upgrade. 2. Determine the M3900 PSWV to install (see Table 70 on page 461).
Page 447: Determining Software, M3900 Pswv, Or Firmware Versions
M3900 Flash Download Page 447 of 532 Determining software, M3900 PSWV, or firmware versions X11 software versions Use the ISS command in LD 22 to identify X11 software versions. When trying to determine whether a system’s software has been upgraded to the Reissue of 25.08 or 25.15, patches MPLR13167 and MPLR13247 must be loaded and the LD 22 ISS command must be issued.
Page 448: Detailed Flash Download Procedure
Page 448 of 532 the display diagnostics on the M3900 set. You can obtain the display diagnostics through the following procedure. Procedure 61 Displaying the M3900 Diagnostics Press the “Options” key on the M3900 set. Scroll to the Display Diagnostics entry, using the up or down navigation keys.
Page 449 M3900 Flash Download Page 449 of 532 Estimate the time required for download. Downloading sets with the North America reduced language set file takes nine minutes per set (on the M3905 it takes 12 minutes). Language sets other that the North America reduced language set file take 12 minutes to download.
Page 450 Page 450 of 532 Issue the appropriate download command. As the download occurs, the set displays the following information: During a flash download, the M3902, M3903, and M3905 telephones display messages on the displays at the right. (See Figure 115 on page 450) Display 1 shows the “Erasing Flash Memory”...
Page 451 M3900 Flash Download Page 451 of 532 Figure 116 Hourglass icon After a successful memory erase, an icon showing a stack of disks (left side of the display) and a phone icon (right side of the display) are displayed (see Figure 117).
Page 452 IDLE screen. The IDLE screen consists of the Date (Jan. 1 12:00am) and the brandline (Nortel Networks or customer programmed logo). Up to 25 seconds later, the switch downloads all the parameters to the set and the IDLE screen is updated according to the switch settings (for example, softkeys are shown, date is updated, and soft label keys are shown).
Page 453 M3900 Flash Download Page 453 of 532 BKGD MODE (second attempt after initialization from background program) Hw (3902 3903 3904 3905) for M3900 flash download e (cause of the error for M3900) can be: 1 = Time-out error 2 = PSW checksum error 3 = Record checksum error 4 = Record format error 5 = Firmware state error...
Page 454: Configuration Parameters In Ld 97
Page 454 of 532 Configuration parameters in LD 97 The following tables show the configuration parameters that must be configured before using the Flash Download feature. LD 97 – Configure the system-wide Flash Download parameters Prompt Response Description Change Flash Download parameters. Print Flash Download parameters.
Page 455 M3900 Flash Download Page 455 of 532 LD 97 – Configure the system-wide Flash Download parameters Prompt Response Description FDAY Enter the day and number of time intervals for the Flash Download. The FDAY prompt appears only if FDTM = YES. Day is reprompted until you enter a <CR>...
Page 456 Page 456 of 532 LD 97 – Configure the system-wide Flash Download parameters Prompt Response Description FDNR DN range restriction option for Flash Download. (NO) No DN restriction (default). Specify DN range. FDDN c d1 d2 Flash Download Prime Directory Number range. Prompt appears only if FDNR = YES.
Page 457: Configuration Parameters In Ld 32
M3900 Flash Download Page 457 of 532 Configuration parameters in LD 32 To use the Flash Download capability, load LD 32 and issue the following commands. Single-Set Flash Download Flash DownLoad Unit (FDLU) - Initiate flash download for this unit. For this command to work, the set must be in an idle state.
Page 458 Page 458 of 532 System-wide Flash Download To prepare and trigger the flash download for the whole system manually, access LD 32 and issue the following commands. Flash Download System (FDLS) - Initiate system-wide flash download based on the parameters specified in LD 97. This initiates the system-wide flash download to all, or the specified type of M3900 sets, from the system disk if the flash firmware version on the set is different from the version found on the disk.
Page 459 M3900 Flash Download Page 459 of 532 Table 69 shows the estimated Flash Download times. Table 69 Estimated Flash Download times Download Faster Average M3900 Time Download System Lines Lines 10 languages 6 languages Small System 80 (100%) 4 hours 3 hours Single Group 200 (~60%)
Page 460: Print Firmware Versions On M3900 Sets
Page 460 of 532 Print Firmware Versions on M3900 Sets To determine the firmware version information on M3900 sets, use the following commands in LD 32: Firmware Version on Unit (FWVU) - Print current firmware versions on the unit. You can query and print the firmware versions (downloadable flash firmware, as well as core firmware) currently on the specified set using this command.
Page 461: Query Disk Firmware Versions
M3900 Flash Download Page 461 of 532 The format of the report is as follows: TYPE: ttt CUST: cc PDN: ddddddd TN: l s c u FW: vv Where: tttt = 3902, 3903, 3904, 3905 cc = 0-99 ddddddd = the Primary DN of the telephone vv = the flash firmware version Query Disk Firmware Versions To determine the firmware version residing on the system disk(s) available...
Page 462 Page 462 of 532 Table 70 Firmware and PSWV versions (Part 2 of 3) codes PSWV codes F/W codes PSWV 3902.loadda M3902: S/W Lang: L4.9 FLASH File #4 America VERSION FIRMWARE F/W Ver: 4.0 (6 lang.) NUMBERS: 40 VERSION = M3903 NTMN33 PSWV...
Page 463 M3900 Flash Download Page 463 of 532 Table 70 Firmware and PSWV versions (Part 3 of 3) codes PSWV codes F/W codes M3905 NTMN35 PSWV Global 3905.loadaa M3905: S/W Lang: L1.9 FLASH XX-## File #1 VERSION FIRMWARE (10 lang.) F/W Ver 3.2 NUMBERS: 32 VERSION = PSWV...
Page 464: Flash Download Advisements
Page 464 of 532 Note 4: Column 6, labeled Set F/W Diagnostic, shows the language file in use and the firmware level of the set, as seen on an M3900 display. The larger the number, the newer the version. The latest versions are shown. To view the firmware level of an M3900 set, press the Options key, scroll to the Display Diagnostics entry, and press Select.
Page 465 OVL0306 message. Nortel Networks strongly recommends that you not force load an overlay (load with a Suspend option) unless there is an emergency while PSWV is in progress. In this instance, existing PSWV logic aborts downloading for the...
Page 466 Page 466 of 532 While a manual individual download operation is still in progress, do not abort LD 32 (except in an emergency) by using the **** command. If the overlay is aborted before completing the download, the set is left inoperable until a flash download command for the set is re-entered and completed at a later time.
Page 467: Psdl Installation
M3900 Flash Download Page 467 of 532 system indicates that the PSDL is not idle. If an individual set download is necessary while the download is active in the background, you must cancel the download in LD 32 using the FDLC command. Once the individual downloads are complete, you can restart the schedule download with the FLDS command in LD 32.
Page 468: Commands For System-Wide Flash Download Of M3900 Sets
Page 468 of 532 Commands for system-wide Flash Download of M3900 sets LD 97 – Configure parameters for System-wide Flash Download. Prompt Response Description Change Flash Download parameters. Print Flash Download parameters. TYPE Flash Download for M3900 sets. FDTP Enter M3900 set type selected for Flash Download. 3902 M3902 telephone 3903...
Page 469 M3900 Flash Download Page 469 of 532 LD 97 – Configure parameters for System-wide Flash Download. Prompt Response Description FDAY Enter day and number of time intervals for Flash Download, where: d = day of the week (0-6 for Sunday to Saturday) n = number of time intervals (0-4) To disallow download for the day, enter 0.
Page 470 Page 470 of 532 LD 97 – Configure parameters for System-wide Flash Download. Prompt Response Description FDNR DN range restriction option for Flash Download. (NO) No DN restriction (default). Specify DN range. FDDN Flash Download Prime Directory Number range, where: c d1 d2 c = Customer number (0-99) d1 = starting Prime DN...
Page 471 M3900 Flash Download Page 471 of 532 LD 32 – Flash Download commands Command Description FDLU l s c u Initiate conditional download to one telephone. Terminal number, where: l = loop address s = shelf address c = card address u = unit address FDLI l s c u Initiate conditional download to an M3900 Series telephone when it...
Page 472 Page 472 of 532 LD 32 – Flash Download commands Command Description FSUM Display the summary report of current firmware versions on all M3900 Series telephones. The format of the report is as follows: * * M390x SUMMARY REPORT * * dd - ON DISK ff (cc) - nnnn SETS FOUND ff (cc) - nnnn SETS FOUND...
Page 473: M5317 Bri Terminal
Page 473 of 532 M5317 BRI terminal Contents This section contains information on the following topics: Introduction ..........Physical description.
Page 474 Page 474 of 532 A-law or µ-law Pulse Code Modulation (PCM) voice capability is supported on either the B1 or the B2 channel. Circuit-switched data calls are supported using T-link or V.120 protocol, and packet-switched data calls are supported using X.25 (D-channel) protocol. 553-3001-367 Standard 1.00 October 2003...
Page 475: Physical Description
M5317 BRI terminal Page 475 of 532 Physical description Dimensions The M5317T telephones have these dimensions: length 226.5 mm (9 in.) width 272.0 mm (10.7 in.) height (front) 27.5 mm (1.1 in.) height (rear) 73.5 mm (2.9 in.) Weight Excluding the handset, cords, and any packaging, the M5317TX or the M5317TDX weigh approximately 1000 grams (2.2 lbs).
Page 476: Terminal Powering
Page 476 of 532 Electromagnetic emissions The M5317T telephones are specified to comply with the limits for Class A, Subpart J of the Federal Communications Commission (FCC), Part 15 and Class B, CSA C108.8, CISPR22 Class B (AS 3548). Atmospheric pollution Each M5317T telephone is designed to withstand normal atmospheric conditions throughout its life and during shipment.
Page 477 M5317 BRI terminal Page 477 of 532 Restricted powering A second dip switch (switch B), in the same location and accessible through the same access hatch as switch A must be set to determine whether the telephone accepts restricted powering from PS1 or PS2. As a rule, only one telephone on a loop is designated for restricted powering and is named the “designated”...
Page 478: Features
Page 478 of 532 Average maximum AC current required: 50 mA AC supply frequency: 50 Hz Minimum transformer output voltage: 24 V DC Maximum transformer output voltage: 34 V DC North America Minimum AC voltage at outlet: 97 V rms Maximum AC voltage at outlet: 132 V rms Average maximum AC current required: 100 mA AC supply frequency: 60 Hz...
Page 479 M5317 BRI terminal Page 479 of 532 commands and features. Pressing that softkey displays additional labels available for the accessed telephony state. If MFT mode is used, both lines of the LCD may be used for call information. Displays are defined by the switch software, and may vary between software loads.
Page 480 Page 480 of 532 Designated function keys There are 15 designated function keys, each with a fixed function assigned. They consist of: • 12 dial pad keys • 1 Release (Rls) key • 1 Hold key • 1 Volume Control key (with 2 toggle positions and center press function) The assignment of these keys is different depending on whether MFT, Meridian 1, or NI-1 is used.
Page 481 M5317 BRI terminal Page 481 of 532 Figure 120 Key layout 553-AAA0753 Telephones and Consoles Description...
Page 482 Page 482 of 532 Automatic dial keys In NI-1 and Meridian 1 modes, frequently-used numbers can be stored by programmable keys defined as local automatic dial keys. Any programmable function key that isn't programmed can be used as an automatic dial key. Any number stored is retained, and the stored numbers are not affected by a power failure.
Page 483 M5317 BRI terminal Page 483 of 532 Table 72 Normal DNs in all signaling modes Indicator Description Feature or line is not active Feature or line is active Slow flashing Line is ringing Fast flashing Line is on hold or feature is being programmed * Impulses per minute Table 73...
Page 484 Page 484 of 532 Table 74 Features (such as Speed Call) Indicator Description Feature or line is not active Feature or line is active Fast flashing Feature is being programmed Handsfree/Mute A microphone and speaker are built in to permit Handsfree/Mute operation. Data and headset option An optional feature card (factory or field installed) permits the use of circuit and packet switched data by way of an RS-232C connector at the rear of the...
Page 485: Telephone Programming
M5317 BRI terminal Page 485 of 532 • Loudspeaker Paging • Dictation Access and Control Power Power for the M5317T telephones is always supplied through the line cord. The telephones can be configured for either designated (continued service during local power failures) or non-designated (no service during local power failures) operation.
Page 486 Page 486 of 532 firmware downloading. The information is stored so that it is not lost when the power is removed. In MFT mode, there is no equivalent process required because the protocol is much simpler. There is no such process for Meridian 1 mode because no optional features are provided.
Page 487 M5317 BRI terminal Page 487 of 532 Setup mode Setup mode is intended for use by all M5317T digital telephone users. In NI-1 and Meridian 1 mode, press Setup to display the Setup menu. In MFT mode, press the center of the volume key to access Setup. The Setup menu includes: •...
Page 488: Local Voice Features
Page 488 of 532 BRAMFT (Basic Rate Access: Meridian Feature Transparency), depending on features and service required. Note: Basic Rate Access is now called Basic Rate Interface (BRI). Local voice features Local features are provided by the phone internally with minor intervention by the switch.
Page 489 M5317 BRI terminal Page 489 of 532 • Multiple calls from the same caller ID will show only once. • Ten (10) entries are saved, in chronological order, with the oldest entry being removed to make room for a new entry when the list is filled to capacity.
Page 490 Page 490 of 532 Contrast This feature provides display contrast adjustment. The setting is retained during power failure. Predial NI-1 and Meridian 1 modes only. This feature permits numbers to be entered and edited before selecting a line. Number editing NI-1 and Meridian 1 modes only.
Page 491: Data Transmission
M5317 BRI terminal Page 491 of 532 • Timers start automatically after 10 seconds if a call-connect message is not received (non-ISDN or off-net calls). • Timers start (or reset) when the called number answers. Date and time-of-day clock NI-1 and Meridian 1 modes only. This feature displays the time in 12-hour format.
Page 492 Page 492 of 532 553-3001-367 Standard 1.00 October 2003...
Page 493: Digital Telephones Line Engineering
Page 493 of 532 Digital telephones line engineering Contents This section contains information on the following topics: Engineering a telephone line ....... . . Selecting a Loop .
Page 494: Engineering A Telephone Line
Page 494 of 532 Engineering a telephone line Use Procedure 62 on page 494 to engineer a digital telephone line. Procedure 62 Engineering a telephone line Be sure that cable pair selections meet the following requirements: • AC signal loss is less than 12 dB at 256 kHz due to all sources. •...
Page 495 Digital telephones line engineering Page 495 of 532 Figure 121 Engineer a telephone line (Part 1 of 8) [ 1 ] Select (another) loop that meets the criteria for cable length. (Procedure 2) [ 2 ] Is there a bridge tap? Go to [ 3 ]...
Page 496 Page 496 of 532 Figure 121 Engineer a telephone line (Part 2 of 8) [ 5 ] [ 6 ] Is there any Is the loop 26 AWG cable in length less than the loop? 2.1 kft? Go to Step 9 [ 7 ] Calculate the loop resistance.
Page 497 Digital telephones line engineering Page 497 of 532 Figure 121 Engineer a telephone line (Part 3 of 8) [ 12 ] Is the impulse noise within limits? (Procedure 5) Go to Step 1 [ 13 ] Is the background noise within limits? Go to Step 1...
Page 498 Page 498 of 532 Figure 121 Engineer a telephone line (Part 4 of 8) [ 16 ] Is there another pair available? Go to Step 18 [ 17 ] Is this the second time around? Go to Step 1 [ 18 ] Collect more detailed loop data and calculate EPL (Procedure 7).
Page 499 Digital telephones line engineering Page 499 of 532 Figure 121 Engineer a telephone line (Part 5 of 8) [ 20 ] Install Meridian digital telephone and check performance if not already done. [ 21 ] Is the performance Go to Step 22 End of procedure...
Page 500 Page 500 of 532 Figure 121 Engineer a telephone line (Part 6 of 8) [ 24 ] impulse noise and background noise within limits? Go to Step 27 [ 25 ] Is the problem fixed? Go to Step 27 [ 26 ] Is the performance OK? Go to...
Page 501 Digital telephones line engineering Page 501 of 532 Figure 121 Engineer a telephone line (Part 7 of 8) [ 27 ] Measure the DC loop resistance. (Procedure 8) [ 29 ] [ 28 ] Install new cable. Is the loop resistance less than 175 ohm? [ 30 ]...
Page 502 Page 502 of 532 Figure 121 Engineer a telephone line (Part 8 of 8) [ 32 ] Replace any under- carpet cable if insertion loss can be reduced. [ 33 ] Install Meridian digital telephone and check performance. [ 34 ] Is the performance OK? End of...
Page 503: Selecting A Loop
Digital telephones line engineering Page 503 of 532 Selecting a Loop For a Meridian digital telephone, the loop must be without bridge taps, less than 175 ohm DC resistance, and less than 12.0 dB loss at 256 kHz. For single-gauge 22 and 24 AWG cable, and D inside wiring, the length limit is 914.4 m (3000 ft).
Page 504: Performing Loop Diagnostic Tests
Page 504 of 532 Add the total of all cable sections. If the total of all sections exceeds 175 ohm, select another loop. Note: The loop resistance limit of 175 ohm must be reduced by 1 ohm for each percent of the loop that is aerial cable (see Table 75 on page 504).
Page 505 Digital telephones line engineering Page 505 of 532 Procedure 65 Testing insulation resistance Set the VOM range switch to ohm x 10,000 and adjust the meter to zero. Connect the VOM test probes to the loop at the line card or distribution frame.
Page 506: Measuring Impulse Noise
Page 506 of 532 Measure the resistance between the following points under no-load conditions: • T and R • T and GND • R and GND Requirement: Resistance readings must be greater than 10 M ohm. Procedure 66 Testing DC continuity Short circuit the T and R at the far end.
Page 507: Measuring Background Noise
Digital telephones line engineering Page 507 of 532 Using Figure 122, determine that for a given loop loss and noise threshold the impulse noise counts for each 15-minute interval are below the corresponding curve. Note 1: The values in Figure 122 were derived by assuming that the counter has a count rate or 512 pulses per second.
Page 508 Page 508 of 532 Figure 122 Maximum allowable impulse noise counts versus loop loss 10000 1000 Loss in dB Impulse noise counter weighting is 100 kHz. Note: Termination is 135 ohms. 553-AAA0658 553-3001-367 Standard 1.00 October 2003...
Page 509 Digital telephones line engineering Page 509 of 532 Calculate individual cable section losses by using the figures in Table 76 page 511 through Table 78 on page 512, and the following equation: CSLi = SLi x Li • CSLi = cable section loss for section i •...
Page 510 Page 510 of 532 Correct individual cable section losses for maximum cable temperature by using the following equation: TCLi = CSLi x TCFi • TCLi = temperature corrected loss for section i • TCFi = temperature correction factor for section i Correction factors: •...
Page 511 Digital telephones line engineering Page 511 of 532 Example of applying Procedure 70 Section 1: Mainframe bulkhead to DF1 - 500m, 26 AWG PIC, underground Section 2: DF1 to DF2 - 200m, 26 AWG PIC, inside Section 3: DF2 to terminal - 24 AWG NT D-inside Therefore: SL1 = 1.5 km, SL2 = 0.2 km, SL3 = 0.1 km From Table 76 on...
Page 512: Measuring Dc Loop Resistance
Page 512 of 532 Table 77 Attenuation at 256 kHz for U/C cable WE 4-pair AMP 25-pair dB/kft dB/km dB/kft dB/km 15.3 19.0 63.3 Table 78 Attenuation at 256 kHz for D inside wiring cable Superior General dB/kft dB/km dB/kft dB/km dB/kft dB/km...
Page 513 Digital telephones line engineering Page 513 of 532 Figure 123 Junction loss versus cable characteristic impedance Cable characteristic impedance in ohms 553-AAA0659 Telephones and Consoles Description...
Page 514 Page 514 of 532 553-3001-367 Standard 1.00 October 2003...
Page 515: List Of Terms
Page 515 of 532 List of terms Automatic Call Distribution Accessory Connection Module Asynchronous Data Option Analogue Terminal Adapter CCOS Controlled Class of Service Class of Service Call Progress Monitor CPND Calling Party Name Display CTIA Computer Telephony Integrated Adapter Telephones and Consoles Description...
Page 516 Page 516 of 532 Display-Based Accessory (Configuration prompt for Display-based Expansion Module) Data Communications Equipment Digital Line Card Directory Number DSIC Digital Set Interface Chip Data Terminal Equipment Electronic Industries Association Federal Communications Commission FDHF Full Duplex Handsfree Flexible Feature Code Intermediate Distribution Frame ISDLC Integrated Services Digital Line Card...
Page 517 List of terms Page 517 of 532 Key-Based Accessory (Configuration prompt for Key-based Expansion Module) Liquid Crystal Display Light Emitting Diode (lamp) Meridian Communications Adapter Main Distribution Frame MPDA Meridian Programmable Data Adapter Make Set Busy Message Wait Indicator Pulse Code Modulation SCPL Station Controlled Password Length SCPW...
Page 518 Page 518 of 532 Virtual Office Terminal 553-3001-367 Standard 1.00 October 2003...
Page 519: Index
Page 519 of 532 Index Numerics active state M2006/2008/2616/2016S/2216ACD Digital 16/25-pair cables telephones, 31, 94 attendant console connections, 224 M3820, M3310, M3110, 323 terminal connections, 224 on M2616CT, 297 500/2500 telephones Active status message, 218 connecting, 73 add-on modules cross-connecting, 74, 76, 77 BLF/CGM, 115 designating, 71 Data Options, 130...
Page 520 Page 520 of 532 alerter Attendant End to End Signaling, 265 adjusting speaker volume, 215, 247 Attendant Forward No Answer, 270 testing pitch/volume levels, 251 Attendant Intercept display, 263 Alerter menu, 253 Attendant Monitor, 269 alerting tones Attendant Supervisory Module (NT7G10AA), 260 M2006/2008/2616/2016S/2216ACD Digital attenuation, cable, 511 telephones, 101...
Page 521 Page 521 of 532 cable markers, 221 conference bridge analog control gates, 253 cable pairs, engineering requirements, 494 Conference key, 265 cabling, under-carpet conferencing feature, 284 allowable loop length, 503 configurations, 244 attenuation, 512 connecting blocks, 182 characteristic impedance, 494 connections, console, 219 requirements, 494 connectors...
Page 522 Page 522 of 532 Dataport option, 230 Displays, 162, 168, 174 cable routing, 163, 167 Data Power Supply (A0336823), 294 for wall mounting, 186 data terminals installing and removing, 162, 165, 168, 174, connections, 132, 149 177, 180 installing, 131 troubleshooting, 188 RS-232-C connectors, 133 DLC (Digital Line Card), 84, 311...
Page 523 Page 523 of 532 External Alerter interface, 97, 324, 374 Handsfree operation M2006/2008/2616/2016S/2216ACD Digital telephones, 92, 95 M3820, M3310, M3110 terminals, 323 failure codes, 254 on M2317 telephone, 277 fastening screws, BLF/CGM, 118 on M2616CT, 296 F connectors (IPE), 78 Headset options, 375, 411 feature keys, 265 headsets...
Page 524 Page 524 of 532 impulse noise Key Expansion Modules, 183 measuring, 506 connections, 185 vs. loop loss, 508 for wall mounting, 186 installing and removing, 183 incoming calls troubleshooting, 190 answering, 263, 264 indication, 245 Key Expansion modules, 97 queuing, 264 key/lamp add-on modules, 114, 117 installation key/lamp strips...
Page 525 Page 525 of 532 LD 12 program, 229 LD 32 program, 61 M1250 attendant console failure codes, 254 LD12 program, 217 physical layout, 211 LD15 program, 244 setting time/date, 258 LD31 (verification testing), 252 M1250/M2250 attendant consoles Level 1 mode, accessing, 246 features, 207, 208 line circuit card terminations, 75 functional description, 206...
Page 526 Page 526 of 532 M2006 Meridian Digital Telephones, 133 M2250 attendant consoles External Alerter Boards, 179 BLF/CGM, 117, 118 installing, 55 covers, 227, 229 power supply boards, 157 cross-connecting, 238, 239, 240, 242 wall mounting, 186 installing, 226 key designations, 231 M2008, 26 loopback tests, 229 M2008 Meridian Digital Telephones, 133...
Page 527 Page 527 of 532 M2616 Meridian Digital Telephones, 133 Meridian digital telephones M3820, M3310, diagram, 135 M3110, 322 displays, 165, 168, 177, 180 functions, connections, and interfaces, 311 External Alert Boards, 179 Meridian Modular Telephones, ??–51 installing, 55 display module, 35 Key Expansion Modules, 183 Key Expansion Module, 36 power supply boards, 149, 151...
Page 528 Page 528 of 532 Night Service mode peripherals testing, 250 entering, 261 PFT (Power Fail Transfer) feature, 218 softkey, 214 PFT (Power Fail Transfer) switch, 216 status message, 218 plugs and jacks noise measurements 500/2500 connections, 74 background, 507 terminal connections, 224 impulse noise, 506 Position Busy key, 264 no response, troubleshooting, 188, 189...
Page 529 Page 529 of 532 Program key assignments, 94, 96 resetting attendant consoles described, 271 programmable keys hard reset procedure, 253 M2006/2008/2616/2016S/2216ACD Digital telephones, 93, 95 ringing state M3820, M3310, M3110, 322 on M2006/2008/2616/2016S/2216ACD M3820, M3310, M3110 telephones, 323 Digital telephones, 31, 94 on M2317 telephones, 277 on M2616CT, 297 on M3820, M3310, M3110, 323...
Page 530 Page 530 of 532 static discharge ground connections, 225 temperature and humidity ranges for operations M2006/2008/2616/2016S/2216ACD Digital status messages, 218 telephones, 101 submenus, 246 M2317 telephone, 288 support spacers, BLF/CGM, 120 M2616CT, 308 Meridian digital telephones, 337, 394 terminal connections, 224 T connectors (IPE), 79 testing TELADAPT connectors, 17...
Page 531 Page 531 of 532 User interface printed circuit card (UIP) Z wiring hard reset, 253 500/2500 telephones, 74, 221 installed firmware test, 252 attendant consoles, 236 testing peripherals connected to, 250 cross-connections, 75, 80 terminal connections, 224 V.35 interface, 143, 144 verification testing (LD31), 252 voice channels/ports, 84, 312 voice failures...
Page 532 Page 532 of 532 553-3001-367 Standard 1.00 October 2003...
Page 534 Description Copyright © 2003 Nortel Networks All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been...

This manual is also suitable for:

Meridian 1 succession 1000m

Nortel Meridian 1 Succession 1000 Description

Quick Links

Related Manuals for Nortel Meridian 1 Succession 1000

Summary of Contents for Nortel Meridian 1 Succession 1000

This manual is also suitable for:

Table of Contents