Page 1 All Rights Reserved Produced in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC rules and the radio interference regulations of Industry Canada.
Page 3 Page 3 of 184 Revision history October 2003 Standard 1.00. This document is a new NTP for Succession 3.0 Software. It was created to support a restructuring of the Documentation Library. This document contains information previously contained in the following legacy document, now retired: Internet Terminals Description (553-3001-217).
Page 4 Page 4 of 184 553-3001-368 Standard 1.00 October 2003...
Page 5: Table Of Contents
Page 5 of 184 Contents About this document ..... . . Subject ..........Applicable systems .
Page 6 Page 6 of 184 Contents Removing an i2002 Internet Telephone from service ... . . i2004 Internet Telephone ....Contents .
Page 7 Contents Page 7 of 184 Removing an i2050 Software Phone from service ....Configure programmable line (DN)/feature key labels ..... . 133 Contents ..
Page 8 Page 8 of 184 Contents Introduction ..........Maintenance and diagnostics .
Page 9: About This Document
Page 9 of 184 About this document This document is a global document. Contact your system supplier or your Nortel Networks representative to verify that the hardware and software described is supported in your area. Subject This document describes the i2002 and i2004 Internet Telephones and the i2050 Software Phone.
Page 10 Page 10 of 184 About this document • Meridian 1 Option 61C CP PII • Meridian 1 Option 81 • Meridian 1 Option 81C • Meridian 1 Option 81C CP PII • Succession 1000 • Succession 1000M Chassis • Succession 1000M Cabinet •...
Page 11: Intended Audience
About this document Page 11 of 184 Table 1 Meridian 1 systems to Succession 1000M systems (Part 2 of 2) Maps to this This Meridian 1 system... Succession 1000M system Meridian 1 Option 81 Succession 1000M Multi Group Meridian 1 Option 81C Succession 1000M Multi Group Meridian 1 Option 81C CP PII Succession 1000M Multi Group...
Page 12: Related Information
Page 12 of 184 About this document • Succession 1000 • Succession 1000M The following systems are referred to generically as “Small System”: • Succession 1000M Chassis • Succession 1000M Cabinet • Meridian 1 Option 11C Chassis • Meridian 1 Option 11C Cabinet The following systems are referred to generically as “Large System”: •...
Page 13 Large System: Planning and Engineering (553-3021-120) • Succession 1000 System: Upgrade Procedures (553-3031-258) Online To access Nortel Networks documentation online, click the Technical Documentation link under Support on the Nortel Networks home page: http://www.nortelnetworks.com/ CD-ROM To obtain Nortel Networks documentation on CD-ROM, contact your Nortel Networks customer representative.
Page 14 Page 14 of 184 About this document 553-3001-368 Standard 1.00 October 2003...
Page 15: I2002 Internet Telephone
Page 15 of 184 i2002 Internet Telephone Contents This section contains information on the following topics: Introduction ..........Description .
Page 16: Introduction
Page 16 of 184 i2002 Internet Telephone Introduction This section explains how to install and maintain the i2002 Internet Telephone. For information on using the i2002 Internet Telephone, see the i2002 Internet Telephone User Guide. This section contains the following procedures: •...
Page 17 i2002 Internet Telephone Page 17 of 184 Figure 1 i2002 Internet Telephone Programmable Line (DN)/ Speaker Feature Keys (self-labeled) Message Waiting Light/ Incoming Call Indicator Soft Keys (self-labeled) Navigation Keys Inbox (Message) Shift Directory Services Quit Expand to PC Goodbye Mute Hold Volume...
Page 18 Page 18 of 184 i2002 Internet Telephone Table 2 i2002 Internet Telephone components and functions (Part 1 of 4) Component Function Speaker Press the Handsfree key to activate the speaker. Programmable Line DN/ Four programmable line (DN)/feature keys Feature Keys (self-labeled) are configured for various (self-labeled) features on the telephones.
Page 19 i2002 Internet Telephone Page 19 of 184 Table 2 i2002 Internet Telephone components and functions (Part 2 of 4) Component Function Services Press the Services key to access the following items: • Telephone Options (see Notes 1 and 2): — Volume Adjustment —...
Page 20 Page 20 of 184 i2002 Internet Telephone Table 2 i2002 Internet Telephone components and functions (Part 3 of 4) Component Function Hold Press the Hold key to put an active call on hold. Press the Line (DN) key beside the flashing to return to the caller on hold.
Page 21: Supported Features
i2002 Internet Telephone Page 21 of 184 Table 2 i2002 Internet Telephone components and functions (Part 4 of 4) Component Function Handsfree key Press the Handsfree key to activate handsfree. The LED lights to indicate when handsfree is active. Note 1: If a call is presented while the user is manipulating an option, the i2002 Internet Telephone rings and the DN key flashes.
Page 22: Features Not Currently Supported
Page 22 of 184 i2002 Internet Telephone Features not currently supported The following features are not supported on the i2002 Internet Telephone: • Personal Directory • Call Log and Redial List • Expansion Modules • Support of accessory modules • Live Dial pad •...
Page 23 Feature Keys (self-labeled) Date/time display Jan 31 5:54pm Call party info Feature Status info Options info Nortel Networks Directories info Soft Keys (self-labeled) Navigation Keys 553-ITG0011 Note: If a label is longer than ten characters, the last ten characters are displayed and the excess characters are deleted from the beginning of the string.
Page 24: Key Number Assignments
Page 24 of 184 i2002 Internet Telephone • Feature prompt strings • User-entered digits • Date and time information (if the telephone is in idle state) The information area displays different information, according to the telephone’s call processing state and active features. Key number assignments The i2002 Internet Telephone has four soft-labeled, pre-defined keys that are used to provide up to 10 features.
Page 25 i2002 Internet Telephone Page 25 of 184 Note: If you attempt to configure anything other than the permitted response, the system generates an error code. Table 3 i2002 Internet Telephone dedicated keys Key Number Response Description Key 17 Call Transfer key Key 18 Six-party conference key Alternate: A03 (3-party conference)
Page 26: Package Components
Page 26 of 184 i2002 Internet Telephone Package components Table 4 lists the i2002 Internet Telephone package components. Table 4 i2002 Internet Telephone components list (Part 1 of 2) i2002 Internet Telephone, with North American power supply NTDU76AB34/A0507336 package, includes: (Ethergray) •...
Page 27: Before You Begin
i2002 Internet Telephone Page 27 of 184 Table 4 i2002 Internet Telephone components list (Part 2 of 2) Footstand (Charcoal) NTDU84AA/A0891619 (Charcoal) 7ft. Ethernet cable category 5 A0648375 i2002/i2004 Power Adaptors Power transformer (117/120 VAC 50/60 Hz) (North America) A0619627 Power transformer 3 prong AC to AC, direct plug-in, 8W, 240 A0656598 VAC, 50Hz to 16 VAC at 500 mA (Ireland and UK)
Page 28 Page 28 of 184 i2002 Internet Telephone Procedure 1 Pre-installation checklist Ensure there is one i2002 Internet Telephone boxed package for each i2002 Internet Telephone being installed. The package contains: • i2002 Internet Telephone • Handset • Handset cord • Footstand •...
Page 29: Startup Sequence
i2002 Internet Telephone Page 29 of 184 Startup sequence When an i2002 Internet Telephone is connected to the network, it must perform a startup sequence. The elements of the startup sequence include: • obtaining the IP parameters • finding a gateway server •...
Page 30: First-Time Installation
Page 30 of 184 i2002 Internet Telephone First-time installation IP address assignments During the first-time installation, there are IP address parameters that are entered either manually or automatically depending on the installation configuration. As well, you are prompted to enable or disable 802.1Q. For more information, see “802.1Q description”...
Page 31 i2002 Internet Telephone Page 31 of 184 Go to Procedure 3, “Installing an i2002 Internet Telephone for the first time using DHCP” on page Dynamic IP address assignment — Full DHCP For a full DHCP installation, all parameters (Internet Telephone IP address, subnet mask, default gateway, Connect Server IP address, port number, action, and retry count) are retrieved from the DHCP server to recognize the i2002 Internet Telephone.
Page 32 Page 32 of 184 i2002 Internet Telephone Be sure to thread the cord around the retaining hook to provide strain relief for a secure power connection. If using the Power over LAN Hub , a power splitter is required to split the power from the CAT-5 line cable (see Figure 3 on page 32 and Figure 4 on...
Page 33 Timing information There are only four seconds between plugging in the i2002 Internet Telephone's power transformer and the appearance of the Nortel Networks logo on the display. When you see the logo, you have one second to respond by pressing the four feature keys at the bottom of the display in sequence from left to right.
Page 34 Page 34 of 184 i2002 Internet Telephone When the Nortel Networks logo appears on the display, immediately press the four feature keys at the bottom of the display in sequence from left to right. At the prompt DHCP Yes/No?, select No.
Page 35 i2002 Internet Telephone Page 35 of 184 After the S1 and S2 server information is entered, the VLAN option appears on the display: Screen prompt Description 0-No Disable 802.1Q and complete the configuration of the Internet Telephone. 0-No is the default value. 1-Yes Enable the 802.1Q header.
Page 36 Complete steps 1 5 from Procedure 2 on page When the Nortel Networks logo appears on the display, immediately press the four feature keys at the bottom of the display in sequence from left to right. At the prompt DHCP Yes/No?, select Yes.
Page 37 i2002 Internet Telephone Page 37 of 184 If you select Partial DHCP, then you must enter the following parameters: Screen prompt Description S1 IP The node IP address of the IP line node. S1 Port This is a fixed value: 4100 S1 action This is a fixed value: 1 S1 retry...
Page 38 Page 38 of 184 i2002 Internet Telephone 1-Ma Enter a VLAN ID manually. If this is selected, proceed to step 6 to continue the 802.1Q configuration. 2-Au Automatically enter a VLAN ID using DHCP. DHCP auto discovers the VLAN ID. No further steps are required to configure 802.1Q on the i2002 Internet Telephone.
Page 39: Power Cycle Description
i2002 Internet Telephone Page 39 of 184 Secure the telephone footstand to the base of the telephone. Use the angle adjustment grip on the top back of the telephone to adjust the position. 10 (Optional) Customize the Feature Keys as required. For more information, see “Configure programmable line (DN)/feature key labels”...
Page 40: Replacing An I2002 Internet Telephone
Page 40 of 184 i2002 Internet Telephone Disable password. Set password as non-NULL. Press OK when the node number displays. Then node password is enabled and is a password screen displays. Go to not NULL step 4. node password is disabled a TN screen displays.
Page 41: Removing An I2002 Internet Telephone From Service
i2002 Internet Telephone Page 41 of 184 Enter the same TN and Node Number as the i2002 Internet Telephone you replaced. The system associates the new i2002 Internet Telephone with the existing TN. End of Procedure Removing an i2002 Internet Telephone from service Procedure 6 Removing an i2002 Internet Telephone from service Disconnect the i2002 Internet Telephone from the network or turn off the...
Page 42 Page 42 of 184 i2002 Internet Telephone 553-3001-368 Standard 1.00 October 2003...
Page 43: I2004 Internet Telephone
Page 43 of 184 i2004 Internet Telephone Contents This section contains information on the following topics: Introduction ..........Description .
Page 44: Introduction
Page 44 of 184 i2004 Internet Telephone Introduction This section explains how to install and maintain the i2004 Internet Telephone. For information on using the i2004 Internet Telephone, see the i2004 Internet Telephone User Guide. This section contains the following procedures: •...
Page 45 i2004 Internet Telephone Page 45 of 184 Figure 5 i2004 Internet Telephone LCD Indicator Goodbye Hold Message Waiting Light Programmable Line/ Feature Keys (Self Labeled) Soft Feature Keys (Self Labeled) Handsfree Key Fixed Feature Keys Expand Copy Volume Control Bar Application Navigation Keys Headset...
Page 46 Page 46 of 184 i2004 Internet Telephone Table 6 i2004 Internet Telephone components and functions (Part 2 of 5) Component Function Message Waiting Light/ The Message Waiting Indicator turns ON to Incoming Call Indicator indicate that a message has been left for the user.
Page 47 i2004 Internet Telephone Page 47 of 184 Table 6 i2004 Internet Telephone components and functions (Part 3 of 5) Component Function Services Press the Services key to access the following items: • Telephone Options (see Notes 1 and 2): — Volume Adjustment —...
Page 48 Page 48 of 184 i2004 Internet Telephone Table 6 i2004 Internet Telephone components and functions (Part 4 of 5) Component Function Quit Press the Quit key to end an active application. Pressing the Quit key does not affect the status of the calls currently on your telephone. Directory Press the Directory key to access Directory services.
Page 49: Supported Features
i2004 Internet Telephone Page 49 of 184 Table 6 i2004 Internet Telephone components and functions (Part 5 of 5) Component Function Handsfree key Press the Handsfree key to activate handsfree. The LED lights to indicate when handsfree is active. Note 1: If a call is presented while the user is manipulating an option, the i2004 Internet Telephone rings and the DN key flashes.
Page 50: Features Not Currently Supported
Page 50 of 184 i2004 Internet Telephone Features not currently supported The following features are not supported on the i2004 Internet Telephone: • Personal Directory • Call Log and Redial List • Expansion Modules • Support of accessory modules • Live Dial pad •...
Page 51 Programmable Line (DN)/ Activity Not Ready Feature Keys (Self-labeled) 2637 In-Calls Jan 31 5:54pm Information display Date/time display Nortel Networks Call party info Feature Status info Options info Directories info Trans Conf Forward More... Soft Keys (Self-labeled) Navigation Keys 553-9541...
Page 52: Key Number Assignments
Page 52 of 184 i2004 Internet Telephone Information Line display An i2004 Internet Telephone has a three-line information display area with the following information: • Caller number • Caller name • Feature prompt strings • User-entered digits • Date and time information (if the telephone is in idle state) The information area displays different information, according to the telephone’s call processing state and active features.
Page 53 i2004 Internet Telephone Page 53 of 184 Note: If you attempt to configure anything other than the permitted response, the system generates an error code. Table 7 i2004 Internet Telephone dedicated keys (Part 1 of 2) Key number Response Description Key 16 Message Waiting key Removes function or feature from key...
Page 54 Page 54 of 184 i2004 Internet Telephone Table 7 i2004 Internet Telephone dedicated keys (Part 2 of 2) Key number Response Description Key 24 Privacy Release key Removes function or feature from key Key 25 Charge Account key Removes function or feature from key Key 26 Calling Party Number key Removes function or feature from key...
Page 55: Package Components
i2004 Internet Telephone Page 55 of 184 Package components Table 8 lists the i2004 Internet Telephone package components. Table 9 on page 57 lists the i2004 Internet Telephone package components for telephones with an integrated three-port switch. Table 8 i2004 Internet Telephone component list (Part 1 of 2) i2004 Internet Telephone, with North American power supply NTEX00BA/B0253074 package, includes:...
Page 56 Page 56 of 184 i2004 Internet Telephone Table 8 i2004 Internet Telephone component list (Part 2 of 2) Footstand P0886045 7ft. Ethernet cable category 5 A0648375 i2002/i2004 Power Adaptors Power transformer (117/120 VAC 50/60 Hz) (North America) A0619627 Power transformer 3 prong AC to AC, direct plug-in, 8W, 240 VAC, A0656598 50Hz to 16 VAC at 500 mA (Ireland and UK) Power transformer AC to AC, direct plug-in, 8W, 230 VAC, 50/60...
Page 57 i2004 Internet Telephone Page 57 of 184 Table 9 i2004 Internet Telephone with integrated switch component list (Part 1 of 2) i2004 Internet Telephone, with North American power supply NTDU82AA/A0891620 package, includes: (Ethergray) • i2004 Internet Telephone NTDU82AA70/A0997845 (Charcoal) • Handset •...
Page 58: Before You Begin
Page 58 of 184 i2004 Internet Telephone Table 9 i2004 Internet Telephone with integrated switch component list (Part 2 of 2) i2002/i2004 Power Adaptors Power transformer (117/120 VAC 50/60 Hz) (North America) A0619627 Power transformer 3 prong AC to AC, direct plug-in, 8W, 240 A0656598 VAC, 50Hz to 16 VAC at 500 mA (Ireland &...
Page 59: Startup Sequence
i2004 Internet Telephone Page 59 of 184 Ensure you have a power supply (local or closet) appropriate for the voltage in the designated area. Understand the three configuration modes that you can choose from as you proceed through the installation of the i2004 Internet Telephone. The three configuration modes are: –...
Page 60: First-Time Installation
Page 60 of 184 i2004 Internet Telephone Table 10 i2004 Internet Telephone IP parameters Parameter Method of Acquisition IP Address Manually entered or automatically retrieved through Partial or Full DHCP. Net Mask Manually entered or automatically retrieved through Partial or Full DHCP. Router Address Manually entered or automatically retrieved through Partial or Full DHCP.
Page 61 i2004 Internet Telephone Page 61 of 184 Installation scenarios There are four possible i2004 Internet Telephone installation scenarios: • i2004 Internet Telephone (with integrated switch) and local power • i2004 Internet Telephone (with integrated switch) and closet power • i2004 Internet Telephone (without integrated switch) and local power •...
Page 62 Page 62 of 184 i2004 Internet Telephone IP address assignments During the first-time installation, there are IP address parameters that are entered either manually or automatically depending on the installation configuration. As well, you are prompted to enable or disable 802.1Q. For more information, see “802.1Q description”...
Page 63 i2004 Internet Telephone Page 63 of 184 Dynamic IP address assignment — Full DHCP For a full DHCP installation, all parameters (Internet Telephone IP address, subnet mask, default gateway, Connect Server IP address, port number, action, and retry count) are retrieved from the DHCP server to recognize the i2004 Internet Telephone.
Page 64 Reset the i2004 Internet Telephone by unplugging and replugging the power jack. When the Nortel Networks logo appears on the display, immediately press the four feature keys at the bottom of the display in sequence from left to right.
Page 65 i2004 Internet Telephone Page 65 of 184 Enter the following information provided by your System Administrator: Screen prompt Description set IP A valid i2004 Internet Telephone IP address. net msk A subnet mask. def gw The default gateway for the i2004 Internet Telephone on the LAN segment to which it is connected.
Page 66 Page 66 of 184 i2004 Internet Telephone After the S1 and S2 server information is entered, the VLAN option appears on the display: Screen prompt Description 0-No Disable 802.1Q and complete the configuration of the Internet Telephone. 0-No is the default value. 1-Yes Enable the 802.1Q header.
Page 67 Installing an i2004 Internet Telephone for the first time using DHCP Complete steps 1–5 from Procedure 8 on page When the Nortel Networks logo appears on the display, immediately press the four feature keys at the bottom of the display in sequence from left to right.
Page 68 Page 68 of 184 i2004 Internet Telephone If you select Partial DHCP, then you must enter the following parameters: Screen prompt Description S1 IP The node IP address of the IP line node. S1 Port This is a fixed value: 4100 S1 action This is a fixed value: 1 S1 retry...
Page 69 i2004 Internet Telephone Page 69 of 184 1-Ma Enter a VLAN ID manually. If this is selected, proceed to step 6 to continue the 802.1Q configuration. 2-Au Automatically enter a VLAN ID using DHCP. DHCP auto discovers the VLAN ID. No further steps are required to configure 802.1Q on the i2004 Internet Telephone.
Page 70: Power Cycle Description
Page 70 of 184 i2004 Internet Telephone Secure the telephone footstand to the base of the telephone. Use the angle adjustment grip on the top back of the telephone to adjust the position. 10 (Optional) Customize the Feature Keys as required. For more information, see “Configure programmable line (DN)/feature key labels”...
Page 71: Replacing An I2004 Internet Telephone
i2004 Internet Telephone Page 71 of 184 Disable password. Set password as non-NULL. Press OK when the node number displays. Then node password is enabled and is a password screen displays. Go to not NULL step 4. node password is disabled a TN screen displays.
Page 72: Removing An I2004 Internet Telephone From Service
Page 72 of 184 i2004 Internet Telephone Enter the same TN and Node Number as the i2004 Internet Telephone you replaced. The system associates the new i2004 Internet Telephone with the existing TN. End of Procedure Removing an i2004 Internet Telephone from service Procedure 12 Removing an i2004 Internet Telephone from service Disconnect the i2004 Internet Telephone from the network or turn the...
Page 73: I2050 Software Phone
Page 73 of 184 i2050 Software Phone Contents This section contains information on the following topics: Description ..........System components.
Page 74: System Components
Network access and DHCP configurable services (automatic configuration of Call Server location using DHCP). • Nortel Networks Universal Serial Bus (USB) Headset Adapter for the speech path. • User-selectable ringer that allows the PC speakers or the headset to ring for incoming calls.
Page 75 i2050 Software Phone Page 75 of 184 Components list Table 11 lists the i2050 Software Phone components. Table 11 i2050 Software Phone components Component Code i2050 Software Phone application software CD NTDW83AA USB Audio Adapter (headset not included) NTEX14AB Voice Gateway Media Card The Voice Gateway Media Card application supports the i2050 Software Phone by providing a communication gateway between the IP data network and the system.
Page 76 Configuration Utility — used to configure the software phone • the i2050 Software Phone — the software phone user interface • Nortel Networks i2050 QoS Service The i2050 Software Phone has the following functionality: • Support for 802.1 Q, and DiffServ (operating system dependant) •...
Page 77 i2050 Software Phone Page 77 of 184 — viewable line status — ten-item lists for quick dial access from both the main and system tray interface — user-customizable interface and directories — multilingual capabilities (English, French, or other local language) —...
Page 78 Page 78 of 184 i2050 Software Phone • \ key that maps to the # key • CTRL-v that pastes information from the Windows buffer Graphical User Interface components Application menu Click the Application menu icon (top left-hand corner) to open the Configuration Utility and configure the i2050 Software Phone.
Page 79 i2050 Software Phone Page 79 of 184 Info window The Info Window display is a 3x24 LED display area that shows prompts and information about calls. During a call the information area is used to display dialed digits, calling line ID, called party name, application-specific information, and various messages such as “Release and Try Again”.
Page 80 Page 80 of 184 i2050 Software Phone Hold key Press the HOLD key to place an active call on hold. The feature key label for the held line displays a flashing icon to indicate the call hold status. Press the DN key that corresponds to the line on hold to return to the call.
Page 81 i2050 Software Phone Page 81 of 184 Figure 8 i2050 Software Phone Primary User Interface with trays retracted Exit Application menu Minimize Message lamp Display area 4 Soft keys and labels Mute Volume DN/Feature tray control selection Answer Navigation keys Hang up Hold Tray display...
Page 82 Page 82 of 184 i2050 Software Phone Figure 9 i2050 Software Phone DN/feature key tray Icons 6 feature keys Feature key labels shown from TPS 12 keys available with Shift key Shift key The DN/Feature Key Tray shown in Figure 9 on page 82 displays up to six DN or feature keys provisioned for the telephone by the Succession Call...
Page 83 i2050 Software Phone Page 83 of 184 Figure 10 i2050 Software Phone number pad tray Dialpad Note: The numeric lock (Num Lock) feature on your keyboard must be turned on to click the numbers on the i2050 Number Pad Tray. The Combo Tray shown in Figure 11 on page 84 combines the DN/Feature...
Page 84 Page 84 of 184 i2050 Software Phone • Ringing: long flashing red bar on the upper left corner of the key (see Figure 12 on page 85). • Hold: medium winking yellow bar (see Figure 13 on page 86). • Off-hook (Dialing/Answer): short solid green bar (see Figure 14 on page 87).
Page 85 i2050 Software Phone Page 85 of 184 Figure 12 Feature key indicating ringing with flashing red bar Flashing red bars The Local Directory Quick Access Trays (see Figure 15 on page 88) maintain lists of quick dials. Ten items in the lists can be viewed and dialed directly from the Primary User Interface using Quick Access Trays.
Page 86 Page 86 of 184 i2050 Software Phone Figure 13 Feature key indicating hold with flashing yellow bar Flashing yellow bar The System Tray (see Figure 16 on page 89) provides fast access to most of the application’s functionality. The user can answer a call from the System Tray without launching the Primary User Interface.
Page 87 i2050 Software Phone Page 87 of 184 Figure 14 Feature key indicating off-hook (dialing/answer) with solid green bar Solid green bar The System Tray Interface displays the current six DN/Feature keys. These keys are visible on the application’s DN/Feature Key Tray or Combo Tray if the application is on the desktop.
Page 88 Page 88 of 184 i2050 Software Phone Figure 15 i2050 Software Phone local directory quick access tray Quick dial list stored in local directory Quick dials Make call on the Default DN Local directory Display a dialog box to select a line Reserved for future use 553-3001-368 Standard 1.00...
Page 89 i2050 Software Phone Page 89 of 184 Figure 16 i2050 Software Phone system tray Close and Exit the i2050 Application Open primary interface Launch Local Directory Play macros Local directory lists Make call (with dialog for entering number) Call operations DN/Feature keys i2050 System Tray icon - changes with call state (Double-click to display Primary Interface window)
Page 90 Page 90 of 184 i2050 Software Phone Dedicated keys Table 12 on page 90 describes the specific telephone assignment functions you can program for Keys 16–26 on the i2050 Software Phones using LD 11. Note: If you attempt to configure anything other than the permitted response, the system generates an error code.
Page 91 i2050 Software Phone Page 91 of 184 Table 12 i2050 Software Phone dedicated keys (Part 2 of 2) Prompt Response Description Key 23 Speed Call User System Speed Call User Speed Call Controller System Speed Call Controller Removes function or feature from key Key 24 Privacy Release key Removes function or feature from key...
Page 92 Page 92 of 184 i2050 Software Phone Language support The i2050 Software Phone is affected by the following three language controls: • Operating system language • i2050 Software Phone language selection — Sets the language displayed in the help screens and in the menus. Select the i2050 Software Phone language from the Application menu or during installation.
Page 93: Operating Parameters
An i2050 Software Phone does not register against a TN configured for any other type of Internet Telephone. • Soundcard audio is supported only for incoming call notification. Nortel Networks supports only the USB Headset Adapter for the speech path. Internet Terminals...
Page 94: Implementation
92 for more information. • The i2050 Software Phone is supported by Nortel Networks only when used on a PC running Windows 98, Windows 98SE, Windows 2000 Professional. The minimum recommended system hardware is: — Pentium Pro 200 MHz with 64 MB RAM (Windows 98 and Windows 98 SE) —...
Page 95 i2050 Software Phone Page 95 of 184 Run the i2050 Configuration Utility. LD 11 — Configure the i2050 Software Phone. Prompt Response Description REQ: Add new data. Change existing data. TYPE: i2050 Type of data block. Terminal number. DES: x...x ODAS telephone designator.
Page 96: Operation
Page 96 of 184 i2050 Software Phone Operation Services menu The Services features control user-specific operating parameters of the i2050 Software Phone. The i2050 Software Phone’s Services menu consists of the following items: • Language • Ring Type • Time and Date Format •...
Page 97 i2050 Software Phone Page 97 of 184 Language To select the display language of the i2050 Software Phone, highlight the Language option from the Services menu and press the Select soft key. Select a language from the sub-list of supported languages that is displayed then press the Select soft key.
Page 98 Page 98 of 184 i2050 Software Phone Select a ring type from the sub-list displayed then press the Select soft key. Press the Play soft key to test the ring type. When finished, press the Cancel soft key to return to the main menu and the changed ring type is saved. i2050 Software Phone information This option item displays Internet Telephone information, including: IP address, hardware ID, current firmware version, TN, Node ID, Node IP...
Page 99 i2050 Software Phone Page 99 of 184 Volume controls – headset, ringer The volume can be controlled independently for the ringer and headset and the setting stored locally on the PC. • Ringer mode – When the i2050 Software Phone is on hook and is idle or ringing, selecting the volume Up/Down buttons changes the volume of the ringer.
Page 100 Page 100 of 184 i2050 Software Phone Soft label key features The four soft-labeled programmable feature keys which appear physically on the i2050 Software Phone can be used to provide up to ten features. Table 14 shows the default soft key features layout. Table 14 i2050 default soft key features (Part 1 of 2) Key Number...
Page 101 i2050 Software Phone Page 101 of 184 Table 14 i2050 default soft key features (Part 2 of 2) Key Number Default Feature Comments Key 23 (reserved for speed configure speed call: SCU/ dial) SCC/SSU/SSC Key 23 has no default feature configuration. The speed dial features require custom data that is not available during the default...
Page 102 Page 102 of 184 i2050 Software Phone Appearance of ten soft label keys Under feature-rich conditions, when all required packages and Class of Service are present, all ten features on keys 17-26 are provided on the i2050 Software Phone. Table 15 shows how the maximum configuration appears on the telephone as four layers.
Page 103 i2050 Software Phone Page 103 of 184 When fewer than four soft label feature keys are configured, they can appear as a single layer, with no More... key. Table 17 Four or less soft label key features Trans Conf Forward Layer 1 Unused keys Some keys are not used in the implementation of the i2050 Software Phone.
Page 104 The USB Headset Adapter provides the i2050 Software Phone with a fixed loss plan compliant with the TIA-810A specification. If other headsets or audio devices are used, the loss plan is unknown and undefined. Nortel Networks supports the resolution of audio problems only for the USB Headset Adapter.
Page 105 i2050 Software Phone Page 105 of 184 Clock synchronization Buffer underruns and overruns can occur since there is no sample clock at the receiving end of an IP audio stream synchronized to the transmitting clock. The buffer overruns and underruns are corrected by two mechanisms, both of which apply to the Internet Telephones and the DSPs on the Voice Gateway Media Card.
Page 106 The i2050 Software Phone uses 802.1 priority (P) settings assigned by the TPS. The i2050 Software Phone supports 802.1 priorities on Windows 2000 Professional and Windows XP. This requires the installation of Nortel Networks i2050 QoS Service. The DSCP values assigned from TPS 802.1Q operation can be enabled or disabled from the QoS tab in the Configuration Utility.
Page 107: Installation
i2050 Software Phone Page 107 of 184 Frame size The i2050 Software Phone supports the following range of frame sizes: • G.711-64 A-law and µlaw: 10-960 – 10 ms increments • G.729A: 10-960 – 10 ms frames • G.729AB: 10-960 – 10 ms frames Installation The Call Server side of the configuration process is the same as the i2004 Internet Telephone:...
Page 108 Page 108 of 184 i2050 Software Phone Procedure 14 Installing the USB Headset Adapter Connect the coiled lower cord to the headset cord with the Quick Disconnect connector. Ensure the Quick Disconnect is securely fastened. Connect the headset cord to the RJ9 jack on the adaptor. Connect the USB cable to the headset adaptor and to one of the USB jacks on the back of your PC or USB hub.
Page 109 Upgrading the i2050 Software Phone on your PC (for Windows 2000 and Windows XP users only) Download the i2050 upgrade file from the Nortel Networks web site and extract all files to a working directory. Note: Please refer to either the Succession 3.0 General Release Bulletin, or the IP Line 3.1 Read Me First document on download...
Page 110 Page 110 of 184 i2050 Software Phone Select Start>Programs>Nortel Networks>i2050 Software Phone to start the i2050 Software Phone application. End of Procedure Procedure 17 Upgrading the i2050 Software Phone on your PC (for Windows 98 platforms) Record all the values from the Communications Server tab in the i2050 Software Phone Configuration Utility.
Page 111: Configuration Utility
i2050 Software Phone Page 111 of 184 Uninstall the current i2050 Software Phone using the “Add/Remove Programs” function found in the Control Panel. Insert the CD-ROM disk into the CD-ROM drive of your PC. Note: Installation should proceed automatically. If it does not, then continue with step 7.
Page 112 Page 112 of 184 i2050 Software Phone Figure 17 shows the opening screen of the Configuration Utility. Figure 17 Configuration utility 553-3001-368 Standard 1.00 October 2003...
Page 113 DHCP request on its own. It looks only for custom values such as the Server 1 address. The Nortel application-specific strings are entered into the DHCP tables as determined by the i2050 Software Phone values in the format defined for the specific DHCP server.
Page 114 The drop-down menus contain audio devices that are recognized for the headset's microphone and speaker. Select the USB Audio Device to choose the Nortel Networks USB Headset. Adjust the Windows volume setting on the PC using the slider bar. Select the Mute check box to mute the PC’s volume.
Page 115 i2050 Software Phone Page 115 of 184 Figure 18 Select Sound Devices tab Internet Terminals Description...
Page 116 Page 116 of 184 i2050 Software Phone Audio Quality This slider allows the user to choose the balance between low delay or higher quality audio. The slider adjusts the number of buffers between the PC’s audio device and the i2050 Software Phone application. Less delay is achieved by reducing the number of buffers;...
Page 117 i2050 Software Phone Page 117 of 184 It is also possible that different calls within the same system can block depending on the called party’s node. Since the codec selection is per node, it is possible for a system to have one node that is G.711 only and another with G.711 and G.729A.
Page 118 Page 118 of 184 i2050 Software Phone Figure 19 QoS tab QoS registry settings assigned by the Configuration Utility 802.1Q and DiffServ on Windows 2000 Professional - Windows 2000 Professional requires a system-wide registry key setting to enable QoS 553-3001-368 Standard 1.00 October 2003...
Page 119 i2050 Software Phone Page 119 of 184 capabilities. This value can be created and modified only with Administrator privileges. The key is: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/ Qossp/EnablePriorityBoost The entry is a DWORD value and its values are: Value Description Do not enable QoS (default value which is equivalent to the absence of the key).
Page 120 Page 120 of 184 i2050 Software Phone Table 19 QoS screen settings (Part 2 of 2) Attribute Description Automatic Select this option if you want the i2050 Software Phone to detection decide if 802.1q/p QoS is used. When you select this option, the i2050 Software Phone attempts to connect with 802.1q added to the packets.
Page 121 i2050 Software Phone Page 121 of 184 Figure 20 Server Type tab Internet Terminals Description...
Page 122 Page 122 of 184 i2050 Software Phone Figure 21 Advanced Audio tab 553-3001-368 Standard 1.00 October 2003...
Page 123 i2050 Software Phone Page 123 of 184 USB Headset Adapter tab Table 20 describes the settings for the USB Headset Adapter tab (see Figure 22 on page 124). Table 20 USB Headset Adapter tab settings Attribute Description Version Shows the version of the USB Headset Adapter. Note: If the USB Headset Adapter is not recognized or has a version number lower than 2.0, the other features are grayed out and unavailable.
Page 124 Page 124 of 184 i2050 Software Phone Figure 22 USB Headset Adapter tab External Lamp Indication tab Note: The External Lamp is an optional component. It is normally not included with the USB Headset Adapter and must be ordered separately. The external lamp is also known as an “In-Use Indicator”...
Page 125 i2050 Software Phone Page 125 of 184 To connect the External Lamp to the USB Headset Adapter, plug the External Lamp cable into the 2.5mm output jack on the USB Headset Adapter. Table 21 describes the settings for the External Lamp Indication tab (see Figure 23 on page 127).
Page 126 Page 126 of 184 i2050 Software Phone Table 21 External Lamp Indication tab settings (Part 2 of 2) Attribute Description Message Waiting Select one of the cadences to indicate when the i2050 Software Phone message waiting light is on. Select None to disable this feature. Note 1: The i2050 Software Phone message waiting light normally indicates that there is a message waiting.
Page 127 i2050 Software Phone Page 127 of 184 Figure 23 External Lamp Indication tab Internet Terminals Description...
Page 128 Page 128 of 184 i2050 Software Phone Listener IP tab The Listener IP screen (see Figure 24 on page 129) is intended for expert users only. This screen identifies the IP addresses and ports where the i2050 Software Phone is listening for traffic from the Communications Server. You can use this screen to override the port assignments when there is a conflicting application on the computer.
Page 129 i2050 Software Phone Page 129 of 184 Figure 24 Listener IP tab Internet Terminals Description...
Page 130: Running The I2050 Software Phone For The First Time
Running the i2050 Software Phone for the first time Start the i2050 Software Phone in one of the following ways: • Select Start>Programs>Nortel Networks>i2050 Software Phone. • Click on the desktop shortcut (if one was created during the installation). •...
Page 131: Changing The Tn Of An Existing I2050 Software Phone
i2050 Software Phone Page 131 of 184 Changing the TN of an existing i2050 Software Phone This procedure is required for a new user of the i2050 Software Phone application. Procedure 18 Changing the TN of an existing i2050 Software Phone Exit the i2050 Software Phone application.
Page 132 Page 132 of 184 i2050 Software Phone 553-3001-368 Standard 1.00 October 2003...
Page 133: Configure Programmable Line
Page 133 of 184 Configure programmable line (DN)/feature key labels Contents This section contains information on the following topics: Introduction ..........Description .
Page 134: Language Considerations
Page 134 of 184 Configure programmable line (DN)/feature key labels The file is stored on the Call Server’s directory c:/u/db/database.rec. During a Call Server sysload, the label information is retrieved from the file to the memory. During Call Server EDD, the information is dumped to the file. When the feature key labels are changed, the information is sent to the Succession Call Server and stored in the Call Server memory.
Page 135: Changing Feature Key Labels
Configure programmable line (DN)/feature key labels Page 135 of 184 Figure 25 Feature key label editor Edit the Feature key label <The new label displays here> Delete Clear Select More... Enter the new information for the feature key label. To enter special characters, press the up navigation key. Note: If you enter a prime DN key, an error message displays.
Page 136 Page 136 of 184 Configure programmable line (DN)/feature key labels Select Restore all key labels. Select the Yes soft key to change all feature keys to the default values. Note: When Yes is selected and the values are changed to the default values, you can not undo the change.
Page 137 Configure programmable line (DN)/feature key labels Page 137 of 184 Table 23 Change Feature keys screen features (Part 2 of 2) Select this key... To... Right/left Move cursor location. navigation When reviewing special characters, use these keys to select a character in the line display. Choose Select a special character.
Page 138 Page 138 of 184 Configure programmable line (DN)/feature key labels 553-3001-368 Standard 1.00 October 2003...
Page 139: 802.1Q Description
Page 139 of 184 802.1Q description Contents This section contains information on the following topics: Introduction ..........Protocol standard.
Page 140: Protocol Standard
Page 140 of 184 802.1Q description Protocol standard The 802.1Q IEEE protocol standard allows virtual LANs (VLANs) to be defined within a single LAN. This improves bandwidth management and limits the impact of broadcast and multicast messages. A higher level of security between segments in a network can also be achieved.
Page 141: I2002 And I2004 Internet Telephone Support
802.1Q description Page 141 of 184 field is the Tag Protocol Identifier containing 8100 (hex), allowing the Ethernet interface to distinguish it from standard Ethernet frames. The last 16 bits of the 802.1Q tag contain the following information: • a 3-bit Priority field (the 802.1p defined bits) •...
Page 142: I2050 Software Phone Support
Page 142 of 184 802.1Q description For more information on configuring 802.1Q on an i2004 Internet Telephone, see “First-time installation” on page i2050 Software Phone support The i2050 Software Phone supports 802.1Q with Windows 2000. By default, when 802.1Q is enabled, the priority bits of all frames are set to 6 and the VLAN ID is set to 0 (a restriction of Windows 2000).
Page 143 802.1Q description Page 143 of 184 Automatic VLAN ID configuration As part of the 802.1Q feature, there is an option to automatically discover the VLAN ID using DHCP. This process reduces the configuration steps since entering data manually (the VLAN ID) is not required. When the Automatic VLAN Discovery using DHCP approach is used, and the Internet Telephone has been configured as such, the following steps are automatically taken to obtain the VLAN ID:...
Page 144 Page 144 of 184 802.1Q description 553-3001-368 Standard 1.00 October 2003...
Page 145: Corporate Directory
Page 145 of 184 Corporate Directory Contents This section contains information on the following topics: Introduction ..........Operation.
Page 146: Operating Parameters
Page 146 of 184 Corporate Directory Corporate Directory is accessed through the Directory Key. The Corporate Directory provides the following features: • Users can search by name. • Users can view additional information on each entry. • Users can dial from the Corporate Directory. •...
Page 147: Special Characters
Corporate Directory Page 147 of 184 Special characters The special character set includes all characters from the extended portion of the ASCII character set. The extended ASCII character set that supports the Internet Telephone's current language is the character set appears in the edit mode.
Page 148 Page 148 of 184 Corporate Directory Review Table 24 on page 148 for more information on Search/Edit screen features. The features in Table 24 apply to the i2002 Internet Telephone, i2004 Internet Telephone, and i2050 Software Phone. End of Procedure Table 24 Search and Edit screen features Select this key...
Page 149: Corporate Directory Views
Corporate Directory Page 149 of 184 Corporate Directory views There are two search results screens available for the Internet Telephones: • ListView (default view) – available for all Internet Telephones • CardView – available only for i2004 and i2050 If a search was successful and entries were found in the directory, the first match displays on the screen.
Page 150: Call Server Configuration
Page 150 of 184 Corporate Directory Table 25 ListView and CardView screen features (Part 2 of 2) Press this key... To... Dial Dials the selected DN. — If there is no DN number associated with the directory entry, a message displays (“No number in directory”).
Page 151: Call Server Memory Usage
Corporate Directory Page 151 of 184 LD 11 – Configuration (Part 2 of 2) Prompt Response Description CRPA/CRPD Enable/disable corporate directory feature for this TN. Call Server memory usage The Call Server memory usage for Corporate Directory is the same for both Internet Telephones and Digital Telephones.
Page 152 Page 152 of 184 Corporate Directory Table 26 Memory requirements based on database size Call Server Hard disk Call Server Database size space needed RAM needed (rounded to nearest 1000) (rounded to next 0.5 MB) 6 MB 96 000 6.0 MB 7 MB 113 000 7.0 MB...
Page 153: Internet Telephone Maintenance And Diagnostics
Page 153 of 184 Internet Telephone maintenance and diagnostics Contents This section contains information on the following topics: Introduction ..........Maintenance and diagnostics .
Page 154: Maintenance And Diagnostics
Page 154 of 184 Internet Telephone maintenance and diagnostics Maintenance and diagnostics In the Internet Telephone, there are two types of TNs: • A physical TN that represents a physical unit of the IT Line card. • A virtual TN that is configured on a virtual superloop and represents an Internet Telephone.
Page 155 Internet Telephone maintenance and diagnostics Page 155 of 184 If the IDU command cannot retrieve the information shown in Table 27, it responds with one of the following: • Prints the Internet Telephone IP address and the Voice Gateway Media Card address, and generates an NPR0503 message.
Page 156: Lamp Audit And Keep-Alive Function
Page 156 of 184 Internet Telephone maintenance and diagnostics Lamp audit and keep-alive function The Lamp Audit function provides a continuous source of heartbeat messages to ensure the Internet Telephone is powered and the IP connection is working. Since there is a reliable UDP connection from the system core through to the Internet Telephone, any failure of the Internet Telephone, the Voice Gateway Media Card or the IP connection is detected.
Page 157: Specifications
Page 157 of 184 Specifications Contents This section contains information on the following topics: Power requirements........Environmental specifications .
Page 158: Environmental Specifications
Page 158 of 184 Specifications Environmental specifications Table 28 shows the environmental specifications of the i2002 Internet Telephone. Table 28 i2002 Internet Telephone—environmental specifications Parameter Specifications Operating temperature +5° to +40° C, ambient Operating humidity 95% RH (29 g/m3 mean absolute humidity) Storage temperature –40°...
Page 159: Internet Telephone Virtual Office
Call Server or another Call Server within the network. If it is another Call Server, a Nortel Gatekeeper is required to provide the address of the Internet Telephone Terminal Proxy Server (TPS) node. Upon logout from...
Page 160: Operating Parameters
Page 160 of 184 Internet Telephone Virtual Office To login using Virtual Office, the TN associated with the current Internet Telephone registration must be configured with the Virtual Office Login Allowed (VOLA) class of service. The TN associated with the User ID for the login must be configured with the CLS VOUA (Virtual Office User Allowed).
Page 161: Feature Interactions
Internet Telephone Virtual Office Page 161 of 184 The umsUpgradeAll command has no impact on Internet Telephones logged into Virtual Office. These telephones are not reset. If the Virtual Office login is within the same Succession Call Server, the Internet Telephone firmware is upgraded after the user has logged out.
Page 162 Page 162 of 184 Internet Telephone Virtual Office Internet Telephone options The Internet Telephone options are retained within the telephone regardless of the registered User ID. Remote Virtual Office logins display the time and date of the remote Call Server. Multiple Appearance Directory Number (MADN) When a Multiple Appearance Directory Number (MADN) is used for Virtual Office login, the TN is selected to match the provided SCPW.
Page 163: Feature Packaging
Internet Telephone Virtual Office Page 163 of 184 Virtual Office preemption If a user is already logged into Virtual Office, the user can log in again on another Internet Telephone. This is useful if the user forgets to log out of an Internet Telephone and returns to his/her desk.
Page 164: Feature Implementation
Page 164 of 184 Internet Telephone Virtual Office Feature implementation LD 11 – Configure Virtual Office. Prompt Response Description REQ: NEW CHG Add new data, or change existing data. TYPE: Telephone type i2002 i2002 - Internet Telephone i2004 i2004 - Internet Telephone i2050 i2050 - Software phone CUST...
Page 165 Internet Telephone Virtual Office Page 165 of 184 Virtual Office login Since i2004 and i2050 Internet Telephones have more key functions than the i2002, a Virtual Office login from an i2002 Internet Telephone to an i2004 or i2050 TN is blocked if: •...
Page 166 Enter the SCPW for the Main Office Internet Telephone. When the User ID is not found locally, the message Locating Remote Server displays to indicate that connection setup is ongoing. A Nortel Gatekeeper provides the node IP address of the Home TPS associated with the User ID.
Page 167 Internet Telephone Virtual Office Page 167 of 184 Login failures and errors A Virtual Office login fails if any one of the following states occurs: • The login User ID is not local and there is a failure to get a response from a Gatekeeper.
Page 168 Page 168 of 184 Internet Telephone Virtual Office Table 30 System messages (Part 2 of 3) Message Cause Action Invalid ID (1) Incorrect User ID entered. Enter correct User ID. User ID is not in Gatekeeper Update Gatekeeper database database. to include User ID.
Page 169 An Internet Telephone is registered with the TN in its EEPROM and then a User ID and password are used to determine the home TPS for the Internet Telephone during the Virtual Office connection. A Nortel Gatekeeper is required, if the home TPS is not the TPS where the Internet Telephone is registered when the user initiates a Virtual Office login.
Page 170 Page 170 of 184 Internet Telephone Virtual Office The Internet Telephone options stored locally in the telephone’s non-volatile memory retain the characteristics of the Internet Telephone. That is, items from the Option menu such as language, display contrast, date and time format, and ring type retain the Internet Telephone properties and do not change to reflect the preferences on the Virtual Office user’s home Internet Telephone.
Page 171 Internet Telephone Virtual Office Page 171 of 184 Upon logout, the Internet Telephone returns to its regular keymap unless the TN owner has an active Virtual Office login or Branch User login. In these cases, the Internet Telephone displays the Logout screen. If connectivity to the Home Office is lost during a Virtual Office login, calls are not maintained and the Internet Telephone re-registers to its configured TN and Call Server.
Page 172 Page 172 of 184 Internet Telephone Virtual Office 553-3001-368 Standard 1.00 October 2003...
Page 173: Emergency Services For Virtual Office
Page 173 of 184 Emergency Services for Virtual Office Contents This section contains information on the following topics: Introduction ..........Operating parameters .
Page 174 Page 174 of 184 Emergency Services for Virtual Office Virtual Office operation with feature not enabled Upon Virtual Office login, without the Emergency Services for Virtual Office feature enabled, the Internet Telephone de-registers with the Home Call Server and registers with the Call Server associated with the given User ID. This can be the same Call Server or another Call Server within the network.
Page 175 Emergency Services for Virtual Office Page 175 of 184 When the redirected Internet Telephone starts the registration and Virtual Office login procedure at the Remote Call Server, the Remote TPS reads its DRAM and passes the ESA configuration to the Succession Call Server. This lets the Succession Call Server know that if the Internet Telephone user makes an ESA call, it must use the Emergency Services for Virtual Office feature.
Page 176: Operating Parameters
Page 176 of 184 Emergency Services for Virtual Office After the Internet Telephone is redirected to its Home Site, it is not allowed to initiate a new operation for five minutes. This prevents the user from accidentally dialing the emergency DN and hanging up. In this case, the emergency response personnel might call back to confirm the accidental call (and thus confirm that there is no emergency).
Page 177 Emergency Services for Virtual Office Page 177 of 184 If the Home Call Server does not have ESA configured, ESA is not configured correctly, or the TPS does not have the correct software, then the feature operates in fallback mode. If network problems prevent a redirected Internet Telephone from registering with the Home TPS (the Home TPS or Home Call Server might be out-of-service), the Internet Telephone goes into a server unreachable mode...
Page 178: Feature Interactions
Page 178 of 184 Emergency Services for Virtual Office The Emergency Services for Virtual Office feature introduces error messages for the following situations: • A remote Internet Telephone, that does not function with the feature, connects to the Succession Call Server. •...
Page 179 Page 179 of 184 Index Numerics 3-port switch Caller ID and 802.1Q header, 22, 142 i2050, 96 802.1Q Call forward key Ethernet frame, 140 i2004, 25, 53 p bits, 140 i2050, 90 802.1Q settings Call park key administrator privileges, 117 i2004, 25, 53 i2050, 90 Call server...
Page 180 Page 180 of 184 Configure i2050 LD 11, 95 Feature keys Configure Virtual Office., 164 character case, 136 i2050, 91 Connect server, 60 special character, 137 Corporate Directory Flashing red bar special characters, 147 i2050, 84, 85 Flashing yellow bar i2050, 86 database.rec file, 133 Frame size...
Page 181 Page 181 of 184 i2050 Key map Application menu, 78 download, 133 caller ID, 96 keypad codecs, 106 i2050, 83 Configuration Utility start up, 109 configure using LD 11, 95 Hold, 80, 84 Language hotkeys, 77 i2050 Application menu, 92 Idle state, 83 Terminal Proxy Server, 92 losing settings, 96...
Page 182 Page 182 of 184 Node ID, 62 Numeric Lock QoS, 105 i2050 keypad, 83 802.1Q, 106 DiffSERV, 106 Num Lock See Numeric Lock, 83 registry settings, 118 voice quality on i2050, 105 QoS settings, 117 Off-hook i2050, 84 Quick Access tray, 85 Optivity Telephony Manager download directory database, 146 Reboot...
Page 183 Page 183 of 184 TN, 62 i2050, 93 Services key sharing, 40, 71 i2050, 80 TPS See Terminal Proxy Server Services menu Transfer key losing settings, 96 i2002, 25 Shift key i2004, 25, 53 i2050, 80 Trays Soft keys Combo tray, 83–84 i2050, 78, 100–103 DN⁄Feature key tray, 82 labels, 99...
Page 184: Contents
Page 184 of 184 Volume control headset, 99 Yellow flashing bar i2050, 84 553-3001-368 Standard 1.00 October 2003...
Page 186 Internet Terminals Copyright © 2003 Nortel Networks All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been...

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