Nortel Meridian 1 Succession 1000M Installation And Configuration Manual page 524

Page 524 of 562
Table 136
CAP features versus M2250 features
Central Answering Position (CAP)
Override.
Not Ready.
Make Set Busy (Night Service is entered when the
last Central Answering Position logs out of the ACD
queue by depressing the Make Set Busy Key).
A Night Service key can also be defined, for the
ACD DN with that service.
Transfer / No Hold Conference.
Transfer.
Conference / No Hold Conference.
In Calls Key (Key 0) — incoming calls only.
(One or more DN keys can be assigned for
outgoing calls.)
Call Forward and Busy Status (BFS) and Add-on
modules.
Keys configured as BFS keys enable you to
connect to an extension by pressing a single key.
ACD position configured as supervisor and
provisioned with an ACD agent observe key.
Overflow/Interflow.
ACD Recorded Announcement.
ACD position configured as supervisor and
provisioned with a Display Calls Waiting key.
553-3011-210 Standard 1.00
Central Answering Position
Table 136 illustrates the CAP features which duplicate or simulate attendant
console features.
October 2003
M2250 attendant console
Busy Verify
Position Busy
Night Service
Release (to extend)
Exclude Source/Destination
Conference
Loop Key 0
Busy Lamp Field
Direct Station Select
Supervisor Console
Attendant Overflow Position
Attendant RAN
Call Waiting Indicator