3Com NBX 1105 Attendant Console Phone Manuals

Manuals and User Guides for 3Com NBX 1105 Attendant Console Phone. We have 4 3Com NBX 1105 Attendant Console Phone manuals available for free PDF download: Telephone Manual

3Com NBX 1105 Telephone Manual (154 pages)

NBX Networked Telephony Solutions System Release 6.0

Brand: 3Com | Category: Telephone | Size: 3 MB

Table of Contents
3
About this Guide

9
- How to Use this Guide
  10
- Conventions
  10
- Documentation
  11
  - Comments on the Documentation
    11
1 Getting Started

13
2 Om 3101 and 3101Sp Basic Telephones

19
3 Om 2101 Basic Telephone

25
- Telephone Buttons and Controls
  25
- 3Com 2101 Basic Telephone
  26
- Programmable Access Buttons
  27
- Status Icons
  28
4 Nbx Messaging

29
- NBX Messaging Components
  29
  - Important Considerations
    29
- Changing Your Password
  30
  - Security Tips
    31
- Changing Your Name Announcement and Personal Greetings
  31
- Listening to NBX Messages
  32
- Replying to a Message
  35
- Forwarding a Message
  35
- Creating and Sending a Message
  36
- Using Voice Mail Group Lists
  37
- Marking a Message as Private or Urgent
  40
- Other Ways to Manage Your Voice Mail Messages
  41
- Other Kinds of Mailboxes
  41
  - Greeting-Only Mailbox
    41
  - Phantom Mailbox
    42
  - Group Mailbox
    42
5 Standard Features

45
- Answering a Call
  45
  - Caller ID
    46
  - Answering a Second Call
    46
- Using the 3Com Telephone Display Panel
  47
  - Tips on Using the Lists
    48
- Dialing a Call
  49
  - An Internal Call
    49
  - An External Call
    49
  - Redialing a Call
    50
- Forwarding Incoming Calls
  50
- Putting a Call on Hold
  56
  - Dialing Another Call
    57
  - More than One Call
    57
- Transferring a Call
  58
  - Announced (Screened) Transfer
    59
  - Blind Transfer
    59
- Direct Mail Transfer
  60
- Establishing a Conference Call
  60
  - Disconnecting the Last Person that You Called
    61
  - More about Conference Calls
    62
- Using Camp on
  62
- Using Automatic Callback
  66
  - Initiating Automatic Callback
    66
  - More about Automatic Callback
    67
- Setting the Volume
  68
6 Personalizing Your Telephone

69
- Guidelines about Features on NBX Telephones
  69
- Ringer Tones
  70
- User Button Mapping
  70
  - Button Mapping Notes
    75
- Speed Dials
  76
  - Personal Speed Dials
    76
  - System-Wide Speed Dials
    78
  - Special Case: One-Touch Speed Dials
    78
  - Printing Speed Dial Lists
    79
  - Printing Labels
    79
- Off-Site Notification
  80
  - Additional Notes
    82
  - Managing Off-Site Notification Using the Telephone
    84
- Do Not Disturb
  85
- Preventing Unauthorized Use of Your Telephone
  86
  - Telephone Locking
    86
  - Call Permissions
    87
- Class of Service Override
  87
- Using a Headset
  88
  - General Headset Instructions
    88
  - Returning to the Headset after a Long Delay
    89
7 Getting more from Your Telephone System

91
- Listening to Your Messages in Your E-Mail
  92
- Account (Billing) Codes
  92
- Caller ID
  93
  - Internal and External Caller ID
    93
  - Calling Line Identity Restriction (CLIR)
    93
- Call Pickup
  95
  - Directed Call Pickup on a Specific Telephone
    95
  - Group Call Pickup
    95
- Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
  95
  - Automatic Call Distribution
    96
  - Hunt Groups
    99
  - Calling Groups
    101
  - Group Membership
    102
- Supervisory Monitoring
  102
  - Agent Role for 3Com Entry and Analog Telephones
    102
  - Supervisory Monitoring Terminology
    102
  - Monitor
    103
  - Whisper
    104
  - Barge-In
    104
  - Change Agent
    105
  - Call Privacy
    105
  - More about Supervisory Monitoring
    106
- Whisperpage
  107
  - Starting a Whisperpage Session
    108
  - More about Whisperpage
    109
- Call Park
  109
- Paging
  110
  - Paging the System
    111
  - Paging Zones
    111
- Configurable Operators
  112
  - How Configurable Operators Work
    112
  - Configuring the Operators
    113
- Using Message Waiting Indicator to Telephone
  114
  - Sending an MWI Message
    114
  - Retrieving an MWI Message
    114
  - Deleting MWI Messages
    115
  - Cancelling an MWI Message
    115
- Dialing a Call to a Remote Office
  116
  - Using Unique Extensions
    116
  - Using Site Codes
    117
- Bridged Extensions
  118
- Delayed Ringing
  119
- Using Pulse Dialing
  119
- Additional Applications
  121
8 Feature Codes

123
- NBX Tones
  123
- Feature Codes with 3Com Telephones
  124
  - 3Com Basic Telephone
    125
- Using Feature Codes
  125
  - 3105 And 1105 Attendant Consoles
    130
9 3Com 3105 and 1105 Attendantconsoles

130
- 3Com Attendant Console
  130
  - Access Buttons
    130
  - Feature Buttons
    130
  - Attendant Console Labels
    133
- Opening the 3105 Attendant Console Label Cover
  133
- Complement Attendant Software
  134
  - Managing Calls
    136
Telephone Nstallation and Maintenance

137
- Connecting the Telephone
  137
- Telephone Installation and Maintenance
  137
- Attaching and Adjusting the Articulating Support Bracket
  139
- Attaching and Adjusting the Fixed Support Bracket
  141
  - Low-Profile and High-Profile Positions
    141
  - Wall-Mount Position
    142
    
    Security Wall-Mount Bracket
    143
    
    Troubleshooting Problems
    143
    
    Cleaning Your Telephone
    143
    
    Moving Your Telephone
    143
    
    Swapping Telephones
    143

3Com NBX 1105 Telephone Manual (96 pages)

3Com Business Telephone Telephone Guide

Brand: 3Com | Category: Telephone | Size: 1 MB

Table of Contents
3
About this Guide

7
- How to Use this Guide
  7
- Conventions
  8
- Documentation
  9
  - Comments on the Documentation
    9
1 Getting Started

11
2 Nbx Business Telephones

15
3 Nbx Basic Telephone

21
4 Nbx Voice Messaging

25
- NBX Messaging Components
  25
  - Important Considerations
    26
- Changing Your Password
  26
  - Security Tips
    27
- Changing Your Name Announcement and Personal Greeting
  27
- Listening to NBX Messages
  28
  - From Your Computer
    29
  - From Your NBX Telephone
    29
  - From any Internal NBX Telephone
    29
  - From a Remote Location
    29
  - Information about Your Messages
    30
- Replying to a Message
  31
- Forwarding a Message
  31
- Creating and Sending a Message
  33
- Creating Personal Voice Mail Group Lists
  34
  - Modifying or Deleting Groups
    35
- Marking a Message as Private or Urgent
  36
- Forwarding Incoming Calls to Your Call Coverage Point
  36
- Other Ways to Manage Your Voice Mail Messages
  37
- Other Kinds of Mailboxes
  37
  - Greeting-Only Mailbox
    37
  - Phantom Mailbox
    38
  - Group Mailbox
    38
5 Standard Features

39
- Answering a Call
  40
  - Answering a Second Call
    40
- Using the NBX Telephone Display Panel
  41
  - Tips on Using the Lists
    42
- More Ways to Dial a Call
  42
  - An Internal Call
    42
  - An External Call
    43
  - Redialing a Call
    43
- Setting Your Call Coverage Point
  43
- Putting a Call on Hold
  44
  - To Dial Another Call
    44
  - To Put more than One Call on Hold
    45
- Transferring a Call
  46
  - Announced (Screened) Transfer
    46
  - Blind Transfer
    47
- Direct Mail Transfer
  47
- Establishing a Conference Call
  48
  - More about Conference Calls
    49
  - Disconnecting the Last Person that You Called
    49
- Setting the Volume
  49
6 Personalizing Your Telephone

51
- Guidelines about Features on NBX Telephones
  52
- Ringer Tones
  52
- Speed Dials
  53
- Off-Site Notification
  57
- Additional Notes
  58
- Do Not Disturb
  60
- Preventing Unauthorized Use of Your Telephone
  61
  - Telephone Locking
    61
  - Call Permissions
    62
- Class of Service Override
  62
- Palm Integration
  63
- Using a Headset
  63
  - Ending Calls When Using a Headset
    64
  - Returning to the Headset after a Long Delay
    64
7 Getting more from Your Telephone System

65
- Listening to Your Messages in Your E-Mail or Browser
  66
- Account (Billing) Codes
  66
- Caller ID
  66
  - Internal and External Caller ID
    66
  - Calling Line Identity Restriction (CLIR)
    67
- Call Pickup
  68
  - Directed Call Pickup
    68
  - Group Call Pickup
    68
- Hunt Groups and Calling Groups
  69
  - Hunt Groups
    69
  - Calling Groups
    71
  - Group Membership
    71
- Call Park
  72
- Paging
  73
- Dialing a Call to a Remote Office
  73
  - Using Unique Extensions
    73
  - Using Site Codes
    74
- Bridged Extensions
  75
- Delayed Ringing
  76
- Pulse Dialing
  77
  - Using a Feature Code
    77
  - Using a Mapped Button
    77
  - Using a Personal Speed Dial
    77
- Additional Applications
  78
8 Attendant Consoles

79
- NBX 1105 Attendant Console
  80
  - Attendant Console Labels
    82
- Complement Attendant Software
  83
  - Managing Calls
    84
Telephone Installation , Maintenance , and

85
- Connecting the Telephone
  85
- Attaching and Adjusting the Support Bracket
  86
- Moving Your Telephone
  88
- Swapping Telephones
  88
- Cleaning Your Telephone
  88
- Troubleshooting Problems
  89
Index

91

3Com NBX 1105 Telephone Manual (96 pages)

Business Telephones with NBX Complement Attendant Software

Brand: 3Com | Category: Telephone | Size: 1 MB

Table of Contents
3
About this Guide

7
- How to Use this Guide
  7
- Conventions
  8
- Documentation
  9
  - Comments on the Documentation
    9
1 Getting Started

11
2 Nbx Business Telephones

15
3 Nbx Basic Telephone

21
4 Nbx Voice Messaging

25
- NBX Messaging Components
  25
  - Important Considerations
    26
- Changing Your Password
  26
  - Security Tips
    27
- Changing Your Name Announcement and Personal Greeting
  27
- Listening to NBX Messages
  28
  - From Your Computer
    29
  - From Your NBX Telephone
    29
  - From any Internal NBX Telephone
    29
  - From a Remote Location
    29
  - Information about Your Messages
    30
- Replying to a Message
  31
- Forwarding a Message
  31
- Creating and Sending a Message
  33
- Creating Personal Voice Mail Group Lists
  34
  - Modifying or Deleting Groups
    35
- Marking a Message as Private or Urgent
  36
- Forwarding Incoming Calls to Your Call Coverage Point
  36
- Other Ways to Manage Your Voice Mail Messages
  37
- Other Kinds of Mailboxes
  37
  - Greeting-Only Mailbox
    37
  - Phantom Mailbox
    38
  - Group Mailbox
    38
5 Standard Features

39
- Answering a Call
  40
  - Answering a Second Call
    40
- Using the NBX Telephone Display Panel
  41
  - Tips on Using the Lists
    42
- More Ways to Dial a Call
  42
  - An Internal Call
    42
  - An External Call
    43
  - Redialing a Call
    43
- Setting Your Call Coverage Point
  43
- Putting a Call on Hold
  44
- Transferring a Call
  45
  - Announced (Screened) Transfer
    45
  - Blind Transfer
    45
- Direct Mail Transfer
  46
- Establishing a Conference Call
  46
  - More about Conference Calls
    47
  - Disconnecting the Last Person that You Called
    48
- Setting the Volume
  48
6 Personalizing Your Telephone

49
- Guidelines about Features on NBX Telephones
  50
- Ringer Tones
  50
- Speed Dials
  51
- Off-Site Notification
  55
- Do Not Disturb
  58
- Preventing Unauthorized Use of Your Telephone
  59
  - Telephone Locking
    59
  - Call Permissions
    60
- Class of Service Override
  60
- Palm Integration
  61
- Using a Headset
  61
  - Ending Calls When Using a Headset
    62
  - Returning to the Headset after a Long Delay
    62
7 Getting more from Your Telephone System

63
- Listening to Your Messages in Your E-Mail or Browser
  64
- Account (Billing) Codes
  64
- Caller ID
  65
  - Internal and External Caller ID
    65
  - Calling Line Identity Restriction (CLIR)
    65
- Call Pickup
  66
  - Directed Call Pickup
    67
  - Group Call Pickup
    67
- Hunt Groups and Calling Groups
  68
  - Hunt Groups
    68
  - Calling Groups
    71
  - Group Membership
    71
- Call Park
  72
- Paging
  73
- Dialing a Call to a Remote Office
  74
  - Using Unique Extensions
    74
  - Using Site Codes
    74
- Bridged Extensions
  75
- Delayed Ringing
  76
- Pulse Dialing
  76
  - Using a Feature Code
    77
  - Using a Mapped Button
    77
  - Using a Personal Speed Dial
    77
- Additional Applications
  77
8 Attendant Consoles

79
- NBX 1105 Attendant Console
  80
  - Attendant Console Labels
    82
- Complement Attendant Software
  83
  - Managing Calls
    84
Telephone Installation , Maintenance , and

85
- Connecting the Telephone
  85
- Attaching and Adjusting the Support Bracket
  86
- Moving Your Telephone
  88
- Swapping Telephones
  88
- Cleaning Your Telephone
  88
- Troubleshooting Problems
  89
Index

91

3Com NBX 1105 Telephone Manual (98 pages)

3Com Business Telephone Telephone Guide

Brand: 3Com | Category: Telephone | Size: 0 MB

Table of Contents
3
How to Use this Guide
7
About this Guide

8
- Commonly Used Terms
  8
- Conventions
  8
- Documentation
  9
1 Getting Started

11
- Setting up Your Voice Mail
  12
- The Netset Utility
  13
- Navigation Buttons
  14
- Quick Reference Sheet
  15
2 Nbx Business Telephones

17
3 Nbx Basic Telephone

23
4 Voice Mail

27
- Changing Your Password
  28
- Listening to Messages
  29
  - From a Remote Location
    30
  - Information about Your Messages
    31
- Replying to a Message
  31
- Forwarding a Message
  32
- Creating and Sending a Message
  33
- Message Delivery Options
  33
- Creating Personal Voice Mail Lists
  34
- Modifying Groups
  35
- Forwarding Calls Directly to Your Voice Mailbox
  35
- Accessing Voice Mail Messages through E-Mail
  36
- Greeting-Only Mailbox
  36
- Phantom Mailbox
  37
- Group Mailbox
  37
5 Standard Features

39
- Setting the Volume
  40
- Dialing a Call
  40
  - Calling Inside Your Organization
    40
  - Dialing an External Call
    42
  - Redialing a Call
    42
- Answering a Call
  42
- Creating Your Call Forward Path
  43
- Placing a Call on Hold
  44
- Transferring a Call
  44
- Establishing a Conference Call
  46
6 Personalizing Your Telephone

49
- Important Considerations
  49
- Label Makers for Telephones
  50
- Ringer Tone
  50
- Speed Dials
  51
- Off-Site Notification
  54
- Do Not Disturb
  55
- Preventing Unauthorized Use of Your Telephone
  56
  - Telephone Locking
    56
  - Call Permissions
    56
- Class of Service Override
  57
- Palm Integration
  57
- Using a Headset
  58
7 Getting more from Your Telephone System

61
- Account (Billing) Codes
  62
- Caller ID
  62
  - Internal and External Caller ID
    62
  - Calling Line Identity Restriction (CLIR)
    62
- Call Pickup
  63
- Hunt Groups and Calling Groups
  65
- Call Park
  68
- Paging
  69
- Dialing a Call to a Remote Office
  71
- Bridged Extensions
  72
- Delayed Ringing
  73
- Pulse Dialing
  73
8 Attendant Consoles

75
- NBX 1105 Attendant Console
  76
- Complement Attendant Software
  78
9 Telephone Installation , Maintenance , and Troubleshooting

81
- Connecting the Telephone
  82
  - Attaching and Adjusting the Support Bracket
    83
  - Wall-Mount Position
    84
- Moving Your Telephone
  85
- Swapping Telephones
  85
- Cleaning Your Telephone
  85
- Troubleshooting Possible Problems
  85
Eature Odes and Paging

89
Index

93

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3Com NBX 1105 Attendant Console Phone Manuals

3Com NBX 1105 Telephone Manual (154 pages)

Table of Contents

About this Guide

1 Getting Started

2 Om 3101 and 3101Sp Basic Telephones

3 Om 2101 Basic Telephone

4 Nbx Messaging

5 Standard Features

6 Personalizing Your Telephone

7 Getting more from Your Telephone System

8 Feature Codes

9 3Com 3105 and 1105 Attendantconsoles

Telephone Nstallation and Maintenance

3Com NBX 1105 Telephone Manual (96 pages)

Table of Contents

About this Guide

1 Getting Started

2 Nbx Business Telephones

3 Nbx Basic Telephone

4 Nbx Voice Messaging

5 Standard Features

6 Personalizing Your Telephone

7 Getting more from Your Telephone System

8 Attendant Consoles

Telephone Installation , Maintenance , and

Index

3Com NBX 1105 Telephone Manual (96 pages)

Table of Contents

About this Guide

1 Getting Started

2 Nbx Business Telephones

3 Nbx Basic Telephone

4 Nbx Voice Messaging

5 Standard Features

6 Personalizing Your Telephone

7 Getting more from Your Telephone System

8 Attendant Consoles

Telephone Installation , Maintenance , and

Index

3Com NBX 1105 Telephone Manual (98 pages)

Table of Contents

About this Guide

1 Getting Started

2 Nbx Business Telephones

3 Nbx Basic Telephone

4 Voice Mail

5 Standard Features

6 Personalizing Your Telephone

7 Getting more from Your Telephone System

8 Attendant Consoles

9 Telephone Installation , Maintenance , and Troubleshooting

Eature Odes and Paging

Index

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