A6.7 Troubleshooting - YOKOGAWA Admag TI Series User Manual

A6.7 Troubleshooting
For information on the download tool's error messages, see also the software's User's Manual.
Table A6.2 Problems after Software Update
Symptom
An error occurs before starting a
download, disabling the download.
An error occurs after starting a
download, disabling the download.
The download takes far longer than
expected or fails frequently.
An error occurs after activation.
The new software does not work
after the activation.
<Appendix 6. Software Download>
Cause
The selected download file is not for
the selected field device.
You attempted to update the device
revision by downloading a file which
is not an original file.
The voltage on the Fieldbus
segment falls below the specified
limit (9 volts).
There was an error in a checksum
or the number of transmission
bytes.
The download tool does not allow
download with same software
revision.
The Fieldbus segment is noisy.
Transient error caused by the
internal resetting of the field device
The file of the current revision was
downloaded.
Failure of the memory in field
device, etc.
Remedy
Check SOFTDL_ERROR in the
maintenance transducer block and
obtain the correct file.
Check SOFTDL_ERROR in the
maintenance transducer block and
obtain the original file.
Check the capacity of the Fieldbus
power supply used and the voltage
at the terminal.
Check SOFTDL_ERROR in the
maintenance transducer block and
obtain the correct file.
Check the setting of the download
tool.
Check the noise level on the
Fieldbus.
Check whether communication with
the field device is recovered after a
while.
Obtain the correct file.
Contact Yokogawa service center.
IM 01E21A02-03EN
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