Epson Stylus Pro 4910 Service Manual page 94

Epson Stylus Pro 4900/Epson Stylus Pro 4910
Symptom
Printer does not operate at all.
Error occurs
TROUBLE SHOOTING
Table 2-8. Trouble on Service Program
Cause
Printer does not operate at all.
Printer name is not selected after
changing the USB ID.
Trouble on registering the MAC
address: The printer is connected with a
USB cable. (MAC address must be
registered via network.)
If the response is not appropriate when
reading the current value of serial No.,
MAC address, Head Rank ID, etc., the
parameter may not be registered to
NVRAM.
Error:
"Media is feeding"
Adjustment without printing does not
need to set the media.
Error:
"NOT ENOUGH EMPTY SPACE"
Not enough capacity in Maintenance
Box for ink discharge or cleaning.
Error:
"Colorimetric Calibration Adjustment
file is not found."
Path setting to the boot file is not
configured.
Colorimetric Calibration Adjustment
tool is not installed.
Trouble on Service Program
Check Item
Is the printer turned on?
Is the printer "Printable" status in user mode, or "Main
menu" status in serviceman mode?
Is any error detected?
Is media for the adjustment set correctly?
Is the printer in communication? (See above)
Is the printer connected correctly to a computer with a
network cable?
Is the parameter registered to NVRAM?
Is the media set?
Carry out "Maintenance Box Remaining Space Check" to
check the remaining capacity.
(For the capacity needed for ink discharge or cleaning,
refer to p357)
Is the Colorimetric Calibration Adjustment tool installed?
Revision A
Remedy
Turn on the printer without following errors:
cover is open, out of ink, or no media is set.
Feed the roll paper if you are printing roll paper.
Set more than three cut sheets if you are
printing cut sheet.
Select the correct printer name from the pull-down
menu.
Connect the printer with a network cable, and then
register the MAC address.
Enter a parameter first, then read the parameter.
If the media is set, take it out and click OK.
Replace the Maintenance Box and continue the
operation (the replaced Maintenance Box can be
reattached to be used again after the operation).
Click the "Execute" button from the "Colorimetric
Calibration Adjustment" menu. Set the path for the
boot file from the pop-up screen. Direct booting
will be available from the next time.
Confidential
95