Epson Stylus Pro 4910 Service Manual page 84

Epson Stylus Pro 4900/Epson Stylus Pro 4910
Symptom
The paper is cut shorter than the current
custom paper size, when printing lengthy
size.
Actual margins differ from the specified
margins.
Actual margins differ from the specified
margins.
TROUBLE SHOOTING
Table 2-4. Trouble on Paper Feeding
Cause
"Auto Roll Feeding" function is
enabled.
(If a blank space exists at the end of the
print data, the paper is cut shorter than
the custom set length.)
Paper feed amount is not configured
correctly.
Paper width and/or length cannot be
detected.
Top of paper cannot be detected.
Misadjustment of the cut position
Current paper is not supported for
borderless printing.
Roll paper margin is set to 15mm or 35
mm and is prioritized over the margin
setting of your application software.
SpectroProofer is installed.
If SpectroProofer is installed, the
shortest cut length becomes longer than
that when not installed (80mm =>
210mm).
Default bottom margin for cut sheets is
14mm for borderless printing and
17mm for normal printing.
If the printable area is maximized, the
bottom margin can be set to 3mm
regardless of borderless or normal
printing.
Trouble on Paper Feeding
Check Item
Check in the Paper Setup menu if Auto Roll Feeding is
enabled.
Check if Media Feed Correction Check & Adjustment is
done properly.
Is the adjustment result within the standard?
Check if PW + T&B&S Check & Adjustment is done
properly.
Is the adjustment result within the standard?
Check if Paper Size Check in the Printer Setup menu is set
to Off.
Check if Cut Position Check & Adjustment is done
properly.
Is the adjustment result within the standard?
Consult the User's Guide.
Current paper supported?
Is the roll paper margin is set to 15mm or 35 mm?
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Revision A
Remedy
Disable Auto Roll Feeding.
If not, perform the adjustment. (See P.373)
If not, perform the adjustment. (See P.378)
Set Paper Size Check On.
If not, perform the adjustment. (See P.380)
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Check the roll paper margin settings and specify
appropriate values. (*If "Roll Paper (Banner)" is
selected, the top and bottom margins are set to
0mm.
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Confidential
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