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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers.
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FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Introduction your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
Introduction Options and Accessories Tip: Check the Epson Pro Imaging website at www.proimaging.epson. Your Epson Stylus Pro 4900 com for accessories and options that are currently Optional equipment available. In addition, you can order these user-replaceable items: Consumables and user-replaceable parts You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller.
Before you call, make sure you have your Unit ID number, which is (562) 276-1305. included with the Epson Preferred Limited Warranty Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase. Visit Epson’s support website at epson.com/support and select your product for solutions to common problems.
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the printer software For USB connection: a compliant USB Hi-Speed 2.0 port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet long For network connection: Standard Ethernet 100Base-T/10Base-TX...
Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink • or paper. Make sure you have two people lift the printer.
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Do not use a damaged or frayed power cord. If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating.
For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. Ink Cartridge Safety Instructions • • • • Caution: Do not use too much force when you • shake cartridges that have been previously installed.
Introduction Printer Parts Front Back Roll paper Roll paper cover feeder Spindle holders Front cover Cartridge cover (left) Paper cassette Paper eject Output tray support Borderfree Front manual maintenance tank feeder Rear access panel Roll paper holder unit connector Airflow...
Control Panel Paper alert light Power light and button LCD screen Paper feed up button Left arrow or paper source button Ink menu button Paper feed down button LCD Screen Platen gap/Paper number Paper source Ink cartridge status SpectroProofer Introduction Ink alert light Pause/reset...
WARNING: The printer weighs about 115 pounds (52 kg) and should be lifted by two people. This chapter includes the following information: Unpacking and connecting the Epson Stylus Pro 4900 • Installing ink • Connecting to your computer or network •...
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4. Open the paper tray and top cover and remove all packing materials and 5. Replace the paper tray and output tray. tape from inside the printer. Check carefully for all the tape inside and outside the printer, then close the top cover. Save the box and packaging...
6. Remove the tape from the back of the printer and connect the power cable. 7. Press the P power button to turn on the printer. Installing Ink Use the ink cartridges that came with your printer for initial ink charging.
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4. Hold each cartridge with the arrow pointing toward the printer, then Caution: Do not touch the green chip on top of the cartridge. 5. After installing all 11 cartridges, close the ink covers. The printer starts Caution: Charging takes about 15 minutes. Never turn off the printer,...
3. If the AutoPlay window appears, click software that way. Connect the printer to the network Configure the network interface Install the printer software Epson Stylus Pro 4900 is NOT connected to the computer. User Account Control screen, click Setting Up the Printer READY ®...
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6. When prompted, connect a USB cable. Use any open USB port on your 7. When you’re done, click Install manuals, place a link to the Epson Professional Imaging website on your desktop, and register your printer. computer. and eject the CD. Exit...
Macintosh 1. Make sure that your computer and printer are turned on and that the 2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD Note: If you see the 3. Double-click the message that the installer...
3. Turn on the printer. Once the printer is connected to your network, you need to configure it. See “Configuring the Network Interface” on page 28 for instructions. Configuring the Network Interface 1. Make sure that the printer is turned on and the LCD screen displays 2.
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Select this setting if your network uses a DHCP server to • AUTO: provide IP addresses automatically. The printer’s IP address will be obtained from the DHCP server whenever the printer is reset or turned on. Select this setting if you would like to configure the •...
Now you can install the printer software (see “Installing the Printer Software” on page 30). Printing a Network Status Sheet 1. Make sure that the printer is not printing and the LCD screen displays 2. Load 3 sheets of letter-size paper. 3. Press the 4.
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LPT1: 6. Follow the on-screen instructions to install all the necessary software, place links to the User’s Guide, Network Guide, and Epson Professional Imaging website on your desktop, and register your printer. 7. When you’re done, click Exit if prompted.
See “Adding the Network Port” on page 33 to create a network port for your printer. Mac OS X 1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or 2. Double-click the Note: If you see the 3.
Adding the Network Port After installing the printer software on your computer, you need to add the network port. See the appropriate section below for your operating system. Windows 1. To add the network port for Windows, see below. Windows 7 and Windows Vista: Click •...
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Setting Up the Printer 3. Select 4. When the printer port wizard opens, click 5. Enter the printer’s IP address, shown on the network status sheet, in the 6. On the next screen, click You can now use the printer on your network.
1. Open System Preferences 2. Open Print & Fax 3. Click the button to add a new printer. 4. Select the EPSON TCP/IP printer model. (If you don’t see it listed, click and select More Printers list.) 5. Click You can now use the printer on your network.
Caution: Don’t turn off the printer while the firmware is updating. 3. Make sure your printer is turned on, its LCD screen displays 4. Click 5. If the firmware version of the file is newer, click 6. When the update is complete, close the Firmware Updater window and EPSON LFP Remote Panel 2 the LFP Remote Panel.
Professional Imaging authorized reseller. The Epson Stylus Pro 4900 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder.
Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The Epson Stylus Pro 4900 accepts sheets ranging from 8 × 10 inches to 17× 24 inches. Follow these additional guidelines for cut sheet paper: •...
Handling Paper and Other Media Cut Sheet Paper Paths In addition to the paper cassette, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for Epson media, as listed below: Paper cassette Epson or non-Epson media with paper •...
Handling Paper and Other Media • • • • • Front manual feed slot • • • Loading Paper in the Paper Cassette You can load up to 250 sheets of plain paper in the cassette. The following table lists a guideline for paper cassette capacity for various types and sizes of Epson paper: Epson cut sheet paper capacity Hot Press Bright...
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Ultra Premium Presentation Paper Matte Enhanced Matte Paper Follow these steps to load cut sheets in the paper cassette: 1. Make sure the printer is turned on, then press the l Paper Source button and press d to highlight 2. Press 3.
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Handling Paper and Other Media 5. Slide open the paper cassette, lift it slightly and then pull it out. 6. If your paper is size A3 or larger, extend the paper cassette to match the size of the paper. 7. Slide the edge guides outward.
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Handling Paper and Other Media 8. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges. 9. Load the sheets with the printable side face-down, in the portrait orientation (short edge first). Place the paper all the way back in the paper cassette and next to the right edge.
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Handling Paper and Other Media 11. Insert the paper cassette. Push it firmly into the printer. 12. Replace the output tray and adjust its length to fit your paper size.
This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into the printing position. Note: When the optional SpectroProofer is 1.
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Handling Paper and Other Media 5. Push the paper under the gray feed rollers inside the printer. 6. Align the edge of the paper with the mark on the paper cassette cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow mark on the right and the leading edge with the mark.
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7. Press the button. The printer automatically feeds the paper into printing position. 8. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open.
Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 39. 1. Make sure the printer is turned on, then press the l Paper Source button until the sheet icon appears on the LCD screen.
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Handling Paper and Other Media 3. Adjust the edge guide according to the paper width. 4. Align the sheet with the right edge of the slot and insert it until it meets resistance. Make sure the sheet is straight. 5. Press the d button to feed the paper.
Epson recommends printing on 3-inch core paper or wider paper. comes out of the printer. Make sure the roll paper cover is not open. When storing roll paper, keep it in its original packaging—including the bag, end caps, and box.
• Removing and Installing the Spacer When you perform borderless printing on roll paper, you may need to install the borderless printing spacer supplied with the printer, depending on the width of the paper. Installing the Spacer 1. Remove the black paper stop from the spindle. When the 3-inch core adapters are attached to the spindle, remove both left and right adapters.
Handling Paper and Other Media 2. Remove the spacer by holding the outer edge and pulling straight off the Note: The spindle Loading the Paper onto the Spindle accommodates both 2-inch and 3-inch roll Follow these steps to attach the roll to the spindle: paper cores.
Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The black end of the Note: To avoid feeding 3. Make sure the printer is turned on, then press the excess paper, make sure you don’t select...
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To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not printing. the message on the LCD screen prompts you to press the button. The printer automatically feeds the paper to the printing position. button.
3. Hold both ends of the spindle and lift up from the spindle holder. (Make sure the roll paper is rewound before removing the spindle.) 4. Remove the roll paper and spindle from the printer. 5. Remove the black paper stop from the spindle.
Note: Roll paper with a 2-inch core may cause 3-inch core by using the spindle adapters. Follow these steps to attach the paper jams on this printer adapters for using 3-inch roll paper: due to severe paper curl. If you notice frequent 1.
STANDARD default setting; you can also choose WIDEST button to save the setting. A checkmark appears next to the selected setting. setting allows the printer STANDARD appears on the display. PLATEN GAP is displayed as the current setting. is the...
Handling Paper and Other Media Optimizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver.
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Make any adjustments, as needed, and press the button to save each setting. You can also make similar settings using the printer driver software. For instructions, see page 91 (Mac OS X) or page 63 (Windows). •...
PAPER NUMBER to select the configuration number that you want to use. If you select , the printer uses the driver settings. If you select a number STANDARD from 1 to 10, the control panel settings override the driver settings.
Your Epson Stylus Pro 4900 comes with drivers and utilities that let you Chapter 3: print and manage print jobs. Printing With Epson Drivers ICC profiles are included, so you can use the color management features in for Windows Adobe Photoshop or other applications, or in the driver itself. A...
Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select either Expand page 69. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the roll paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
Follow these steps to make basic settings: 1. Start an application, open the file you want to print, and select 2. Make sure your printer is selected, then click the Note: If you need more information about print...
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See page 76 for more information about Custom Settings custom paper configurations. If the media type has been set on the printer’s control panel, select • Auto Acquire setting, select one of the following: Color for any type of photographic printing.
(This setting does not affect photographs and is not recommended for large files.) 6. Set the option as follows: Mode Click to have the printer driver analyze the contents of • Automatic your image or file and make the appropriate printing adjustments. If you’ve selected Color...
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Printing With Epson Drivers for Windows different settings to determine which one is best for the media you’re using. For this media Photo Paper Epson Exhibition Fiber Paper Premium Luster Photo Paper (260) Premium Glossy Photo Paper (250) Premium Semigloss Photo Paper (250) Premium Semimatte Photo Paper (260) Premium Glossy Photo Paper (170) Premium Semigloss Photo Paper (170)
Somerset Velvet (cut sheets only) Choosing Color Management Options The printer driver offers several methods for managing the color in your prints, including turning the driver’s color management settings off. If you are using color management settings in Photoshop or another application, it is very important to access the advanced settings and turn off color management in the printer driver, as described here.
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• Color Controls brightness, contrast, saturation, and CMY inks, or choose from three Printer Color Adjustment modes. You can also choose from settings, and use either a color circle or slide bar to Gamma adjust color.
Image Color Matching system. You can choose the input profile and other settings as shown below. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. See page 109 for instructions. to save your settings.
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Printing With Epson Drivers for Windows 2. For the Source setting, select Tip: Creating a user-defined paper size generally lets you make 3. For the the best use of your roll paper. 4. If you want to reduce or enlarge your image, click the 5.
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6. Click the Normal Double 7. Click the Single 8. Choose one of the following Note: These settings override settings made through the control panel. Printing With Epson Drivers for Windows button to select a borderless sizing option. Choose Expansion Auto Expand Retain Size enlarges your image (up to 3%) to fit the size of the...
Printing With Epson Drivers for Windows 9. Select these additional roll paper options, if necessary: 10. When you’re finished, click Choosing Cut Sheet Paper Options Follow the steps in this section to print on cut sheet paper and select settings for borderless printing, if desired.
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• Standard reduces the bottom margin. • Maximum places the image in the center of the printable area. • Centered setting, select the size of the sheet loaded in the printer. Size Paper...
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Printing With Epson Drivers for Windows 5. If you want to print to the edges of the page, click 6. Click the 7. If you want to reduce or enlarge your image, click the If the size of your paper is not listed, you can create a custom paper size. Select .
Choosing Page Layout Options Note: Select Landscape You can print multiple copies, change the print orientation, reduce or when you want to rotate enlarge your image, or print on both sides of the paper. your image 90°. 1. On the Properties or Preferences window, click the Note: Select Landscape when you want to rotate your image 90°.
, select the settings you want to use. Details when you’re finished setting Page Layout options. Apply setting in the printer driver. Then, whenever you print on that button on the Paper Config override any paper configuration settings you may have made using the printer’s control panel.
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(for example, • Color Density when you turn off color management in your printer software). • Drying Time per Print Head Pass media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
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Printing With Epson Drivers for Windows 4. On the tab, select any other necessary setting for your paper in the Main Media Settings box. (See page 63 through page 69 for details.) 5. Click the button. You see a window like this: Custom Settings...
Printing With Epson Drivers for Windows 6. Verify that your settings are correct, type a name for the custom media type, and click Save 7. After saving your settings, you can do the following: To use the settings to print right away, select the name you gave •...
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Printing With Epson Drivers for Windows 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose for the Color setting. Advanced B&W Photo 3. Click , then click . You see this screen:...
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Printing With Epson Drivers for Windows 4. You can adjust the following settings: Allows you to add tone (hue) to your black and • Color Toning: white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia.
You can select them to set most of the settings you need, and then customize them for your particular print job. You can also add, delete, or hide items in the printer driver window to customize the driver for your uses.
Select Setting Loading a Pre-Defined Settings Group 1. To view the settings associated with the pre-defined setting groups that came with your printer driver, click the the following category and name, and check the Registered Settings column: >...
Printing With Epson Drivers for Windows Editing Printer Driver Settings 1. Click the 2. Select the item you want to edit. You can do the following: 3. When you’re finished, click tab, then select Utility Drag and drop the items to rearrange them •...
Managing Print Jobs Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs.
RAW format requires fewer resources, printing is faster and you can avoid certain problems, such as insufficient memory or disk space. button. You Speed and Progress disables the printer software lets you turn off the tool tips that appear lets you spool documents using the...
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Adobe Acrobat • Allow Applications to Perform ICM Color Matching halftone output processing to be performed by the printer. This feature speeds up processing, especially for older computers, and ensures that the printer runs at maximum speed. This involves image compression and decompression, and does not affect the quality of your output.
You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. 1. Click the 2.
Your Epson Stylus Pro 4900 comes with drivers and utilities that let you Chapter 4: print and manage print jobs. Printing With Epson Drivers ICC profiles for ColorSync for Macintosh features in Adobe color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for color photos.
Printing With Epson Drivers for Macintosh Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose additional settings for more control over your printer and color output. 1. Open the file you want to print and select 2.
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Printing With Epson Drivers for Macintosh Note: If you need more 3. Choose your printer from the information about print options, click the button. Note: If you don’t see the Paper Size setting in the Print window, check for it in your application before 4.
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Printing With Epson Drivers for Macintosh Also be sure to select roll paper options, as described on page 98. The following settings are available, depending on the size you choose: size setting prints on cut sheet paper with a bottom •...
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Printing With Epson Drivers for Macintosh 5. If you are printing on roll paper, choose Note: If you don’t see the Orientation or Scale settings in the Print window, check for them 6. Choose the appropriate in your application before printing.
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Printing With Epson Drivers for Macintosh 8. Select from the drop-down menu. You see this screen: Printer Settings 9. If you created a custom paper size for your roll paper, select the option in the Expand Retain Size you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
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13. Choose any of the following advanced options: for the best quality. • Off (No Color Adjustment) printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or another software application. See page 109 for instructions. Select , then choose one of the mode settings shown •...
2. Select the correct settings to match your ICC profile. These settings Printing With Epson Drivers for Macintosh Advanced Media Control this screen: override any paper configuration settings you may have made using the printer’s control panel. lets you control the ink saturation level. • Color Density •...
Printing With Epson Drivers for Macintosh Choosing Roll Paper Settings If you are printing on roll paper, make sure you choose one of the roll paper options as the you need to check these settings for various cutting and feeding options. 1.
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2. Choose one of the following Normal 3. Select the following options, if desired: Double Single Note: These settings override settings made through the control panel. Printing With Epson Drivers for Macintosh Auto Cut Settings disables automatic cutting. Choose this setting if you want to •...
Printing With Epson Drivers for Macintosh Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on page 90 work with the Expansion setting.
Creating a Custom Preset and Printing Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for future print jobs. Note: If you check the settings on each screen 1.
2. Choose the Media Type setting for the paper you have loaded in the 3. Choose printer. Advanced B&W Photo for the best quality. Speed for the Color setting. Uncheck High...
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Printing With Epson Drivers for Macintosh 4. Select Advanced Color Management You see this screen: 5. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. : Allows you to add tone (hue) to your black and •...
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Printing With Epson Drivers for Macintosh : Adjusts the overall density or focus of the • Max Optical Density print. Create a soft focus print by setting the density to lower. : If your image is prone to gloss differential, •...
Managing Print Jobs After you click these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click Note: If it is no longer spooling in the computer, you can also cancel a print job by pressing button on the 2.
Printing With Epson Drivers for Macintosh Selecting the Correct Media Type Setting The following table lists the settings designed to produce the best results on Epson media. If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com ( U.S.
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Printing With Epson Drivers for Macintosh For this media Premium Canvas Matte Velvet Fine Art Paper Watercolor Paper Radiant White Textured Fine Art Paper UltraSmooth Fine Art Paper Proofing Paper Standard Proofing Paper (205) Standard Proofing Paper (240) Standard Proofing Paper SWOP 3 Standard Proofing Paper Adhesive Proofing Paper White Semimatte Proofing Paper Publication...
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Printing With Epson Drivers for Macintosh...
For the most precise color in your prints, you can use profiles designed Chapter 5: specifically for your printer model and paper type. Basic profiles are installed Managing with your printer driver. Color With Profiles Assigning a profile to your image doesn’t alter it, only the interpretation of it by your software and how it appears on your monitor and in a printout.
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Managing Color With Profiles Note: The settings shown are suggested values. 3. Select 4. Open the photo you want to print. 5. When your image appears, evaluate the color balance and contrast. If You see this window: U.S. Prepress Defaults menu to set Settings Adobe RGB (1998)
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Printer Profile the paper you’ll use. Intent Rendering Intent , and click the Colorimetric Perceptual checkbox. Compensation Print with Preview , then select Color Let Photoshop Determine Colors , select a profile for your printer and setting, select Relative Black Point...
Windows Printing With a Color Profile First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print. Note: The settings Setting Up Photoshop and Assigning a Profile shown are suggested values.
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Managing Color With Profiles 5. When your image appears, evaluate the color balance and contrast. If 6. Select 7. Select 8. Click 9. Under they need improvement, select . Then select one of the following as the Profile Edit > Assign Profile setting: A different RGB working space (or Profile), such as •...
Main setting for your paper (see page 64). Media Type Custom Adjustment , then click to print your photo. Print , select a profile for your printer and setting, select Relative Black Point Properties . Then select No Color...
The Epson Stylus Pro 4900 requires little maintenance to keep working at its Chapter 6: best. This chapter describes the following routine procedures: Maintaining • Transporting • the Printer • • • • • • • In addition to the features described in this chapter, you can also use the menu system on the printer to fine-tune a variety of printer settings.
To check job history, press d to select • press r. For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and paper used (in square centimeters). The most recent job is saved as No. 0. When done, press l.
The Epson Status Monitor utility installed with your printer driver lets you Tip: On a Macintosh, you check the levels of ink in the printer and the level of the maintenance can also run maintenance tank(s). Follow the steps below to use the utility to check the status.
If necessary, you can run a cleaning cycle to clear the nozzles. You can also turn on Auto Nozzle Check from the printer’s control panel. The printer will then check the nozzles periodically or before each print job and clean them if necessary.
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Caution: Don’t run a cleaning cycle while thick media is loaded in the printer. Maintaining and Transporting the Printer Windows icon and follow the instructions on the screen. Nozzle Check If the pattern looks good, as shown below, the print head is clean.
Maintaining and Transporting the Printer Checking and Cleaning the Print Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle if necessary.
Maintaining and Transporting the Printer Automatically Checking and Cleaning the Print Head Prior to a print job, the printer automatically checks the nozzles and cleans them if necessary. You can specify how often you want this to happen or turn this feature off. You can also have a nozzle check pattern printed on a regular basis, so you can check it yourself.
1. Print a nozzle check to make sure the print head needs cleaning, as Caution: Don’t run a 2. Make sure the printer is ready and the red B cleaning cycle while thick media is loaded in the printer.
2. Press r 3. Press u or 4. Press r twice and select the paper type loaded in the printer. Then press 5. Press l three times, then press d to select 6. Press r to select Maintaining and Transporting the Printer the nozzle check again to confirm that the head is clean.
Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the front cover or turn off the printer during this process. , select...
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800-GO-EPSON (800-463-7766). package. Before you start, make sure the printer is turned on. Then follow these steps: 1. Note the color of the cartridge that is low or expended. Maintaining and Transporting the Printer...
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WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets 4. Remove the expended ink cartridge from the printer. It’s a good idea to on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
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6. Hold the cartridge with the arrow pointing toward the printer. Then insert it in the wrong slot. Check the package and part number. If the B Ink...
Changing the Black Ink Cartridge You can use either Matte Black or Photo Black for printing. Both cartridges are installed all the time, and the printer knows which cartridge to use depending on the Media Type selected in the printer driver. You may sometimes need to switch cartridges as described below when using non-Epson media.
Adjust the maximum value for roll paper tension. Run a “super strong” cleaning cycle. Return all of the printer’s control panel settings to their default values. button, then press and release the P power button until the printer turns on and the LCD screen displays MAINTENANCE MODE.
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Maintaining and Transporting the Printer 4. To exit maintenance mode, turn off the printer by pressing the P power To change the language on the LCD screen, press d to highlight • , then press r. Press d until you see the language you...
You can obtain a new cutter from Epson (part number C12C815351). See page 12 for ordering details. Removing the Old Cutter Make sure the printer is turned off, then follow these steps to remove the blade: 1. Open the ink cartridge covers.
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Maintaining and Transporting the Printer 3. Use a cross-head screwdriver to remove the four screws holding the front cover in place, then remove the front cover. 4. Open the cutter cover.
Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter into the holder. Make sure the cutter pin goes into Maintaining and Transporting the Printer cutter from the printer. the hole. Tighten the screw using a cross-head screwdriver.
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4. Close the printer cover and ink cartridge covers. Note: If you are using the optional SpectroProofer, install it without replacing 5. If your printer is not cutting accurately, use the Cutter Adjustment from the front cover. the Maintenance Menu on the control panel.
The icons show the approximate amount of space remaining in the tanks. sales), or call 800-GO-EPSON The Epson Stylus Pro 4900 has two maintenance tanks: Ink (part # (800-463-7766). T619000) and Borderfree (part # T619100). You need to replace each maintenance tank when the LCD screen instructs you to do so.
Maintaining and Transporting the Printer Replacing the Ink Maintenance Tank 1. Open the right ink cartridge cover. 2. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.
2. Release the tank lock. 3. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. Maintaining and Transporting the Printer...
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Maintaining and Transporting the Printer 4. Place the used tank in the plastic bag included with the new tank and 5. Insert the new tank. Push it in firmly. 6. Set the lock, then replace the output tray. Note: The printer will not print if the tank is unlocked.
To keep your printer working at its best, you should clean it several times a year. To avoid damaging the components as well as 1. Make sure the printer is turned off and all its lights are off. Then unplug the case, never use alcohol or thinners to clean the printer.
3. Leave the ink cartridges installed. 4. If you need to ship the printer, you must repack it using the original box 5. Keep the printer level while moving it. Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time.
This chapter provides instructions for the following: • • • • • • • Diagnosing Problems The Epson Stylus Pro 4900 includes a number of ways to help you diagnose problems: • • • • • Diagnosing problems Checking error messages and lights...
Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD screen to indicate the status of the printer: Paper alert light Power light and button Paper feed up button Left arrow or paper source button...
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Press to cancel the print job. Change the setting in the printer driver or load different paper. Make sure the paper is flat. Make sure paper is loaded correctly. Note the error number, then turn the printer off.
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Press to clear the error and run the head cleaning utility again. If cleaning doesn’t start, cancel printing from the computer. Then turn the printer off and back on again. Select Yes and replace the cartridge (see page 126). Select Yes and replace the maintenance tank (see page 137).
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A non-genuine ink cartridge is installed. A non-genuine ink cartridge is installed. You tried to install an ink cartridge that cannot be used with this printer. The ink cartridge is empty. Ink cartridge(s) are nearly expended (printing continues). Not enough ink for head cleaning.
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13. Install ink cartridge(s); see page 126. Do not reinstall the incorrect cartridge. Turn off the printer, then install /reinstall the front cover correctly. Install the rear unit. Install the Ink maintenance tank; see page 137.
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PAPER CUT ERROR REMOVE UNCUT PAPER PAPER EJECT ERROR PRESS THE BUTTON PAPER JAM REMOVE PAPER FROM THE PRINTER PAPER JAM REMOVE PAPER FROM THE PRINTER POWER OFF AND THEN ON PAPER LOAD ERROR REMOVE PAPER FROM REAR MANUAL FEEDER...
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Paper ran out during printing. The paper is not detected. The paper source selected in the printer driver and the control panel do not match. The wrong paper is loaded in the paper cassette. The paper source selected in the printer driver and the control panel do not match.
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Replace the Borderfree maintenance tank. See page 137. Refer to the SpectroProofer User’s Guide for information. Turn off the printer and connect the SpectroProofer’s cable. Confirm that the cable is connected properly, then turn the printer back on. Refer to the SpectroProfer...
Solving Problems Message SPECTROPROOFER ERROR REFER TO THE MANUAL AND CONNECT THE ILS20EP TO SPECTROPROOFER TURN THE POWER OFF, AND THEN ON AGAIN WRONG SUPPORT POSITION LOWER THE PAPER EJECT SUPPORT WRONG SUPPORT POSITION RAISE THE PAPER EJECT SUPPORT Improving Print Quality You can often improve print quality by doing the following: •...
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◗ Turn off the High Speed setting. See page 86 for instructions. ◗ Make sure the Media Type setting in the printer software is correct. ◗ If you’re using cut sheet media, make sure the printable side is face up when ◗...
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◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 126.
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◗ If you’re using cut sheet media, make sure the printable side is face-up. ◗ Ink has leaked into the paper path. Wipe the paper path area of the printer ◗ Turn off the High Speed setting. See page 86 for instructions.
Solving Problems Problem The bottom edge of your print is smeared. Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • • • • If none of these suggestions help, try the solutions below.
◗ Make sure your software is installed correctly and the printer is selected. Blank paper is printed. ◗ Make sure the Paper Size setting in your printer software is correct for the ◗ Make sure the Paper Source setting in your printer software is correct.
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◗ Don’t run too many applications at the same time. ◗ Turn off virtual memory. ◗ Add RAM to your system. ◗ Try printing when there is less traffic on the network, or move the printer to a different network segment. Paper...
• page 166 for paper specifications. Make sure no foreign objects are inside the paper path. • Make sure the printer isn’t located in a brightly lit area. The paper • sensors may not operate correctly. Make sure the •...
Solving Problems Clearing Paper Jams When paper gets jammed in the printer, printing stops and you see a PAPER message on the LCD screen. Follow these steps to clear a roll paper jam: 1. Cut the paper at the paper insertion slot.
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4. Open the printer cover, if necessary, and remove any other jammed paper. 5. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on. Follow these steps to clear a cut sheet paper jam: 1.
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4. Remove jammed paper from the front manual feeder. 5. Open the printer cover and remove any other jammed paper if 6. Close the printer cover, if necessary. Press the P power button to turn towards you as shown below. Remove the jammed paper and replace the rear access panel.
Tip: Check the Epson Pro Imaging website at www.proimaging.epson. If you need to uninstall and then reinstall the printer driver software for any com for updated drivers reason, follow the instructions in the appropriate section below. and utilities that may become available.
If you wish to clear this information (for example, before selling your Epson printer to another party), you may do so by running the printer’s nozzle check pattern 10 times. See “Running the Nozzle Check and Head Cleaning Utilities”...
Cut Sheets Sizes Weight range Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Specifications Ink Cartridges Cartridge life 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) –4 to 104 °F (–20 to 40 °C);...
Index Accessories, 10 Adding printer (Macintosh), 32 to 33 Adobe Photoshop, 109 to 115 Aligning print head, 125 to 126 Always spool RAW datatype setting, Auto Cut setting, 99 Windows, 71 Auto Rotate setting, Windows, 72 Banding, 153 Blank pages, 157...
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Index Deleting print jobs Mac OS X 10.6 & 10.5, 105 Windows, 85 Depth of printer, 166 Diagnosing problems, 143 Dimensions of printer, 166 Documentation, how to use, 9 Electrical specifications, 165 Energy consumption, 165 Environmental specifications, 165 ePlaten, 17...
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Media Type setting, 95, 106 monitoring print jobs, 104 to 105 page setup options, 91 to 94 roll paper settings, 98 to 99 Macintosh adding printer, 32 to 33 Bonjour printing, 32 installing printer driver, 30 TCP/IP printing, 33 Maintenance, 117 to 141...
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Index Paper attaching to spindle, 50 configuration settings, 76 to 79, 97 to 98, 155 custom settings, 57 to 59 custom size, 62, 70, 74, 91 to 94 cut sheet, 36 to 48 Epson, 49 handling, 35 to 59 heavy stock, 43 to 48 jams, 160 to 162 light, 144 loading in tray, 36...
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117, 120 storing, 141 to 142 total print volume, 118 transporting, 141 to 142 turning off, 14 weight, 166 Printer driver installing in Macintosh, 30 installing in Windows, 28 to 30 Index Problems banding, 153 blank paper, 157...
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Windows settings, 69 to 72 Safety approvals, 166 instructions, 13 to 15 Save Roll Paper setting Mac OS X 10.6 & 10.5, 99 Windows, 70 Setting up printer, on network, 23 Software uninstalling, 163 Specifications electrical, 165 environmental, 165 ink cartridges, 168...
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67 to 69, 113 to 115 custom paper size, 62, 70, 74 custom presets, 82 to 83 installing printer driver, 28 to 30 layout options, 75 managing print jobs, 85 to 88 Media Type setting, 64, 76 to 79...