Error Messages and Codes
Jam at Tray 2 (Feed Jam)
Applicable Chain Link
Initial Actions
3-22
Paper fed from Tray 2 did not reach the Registration Sensor on time.
■
Chain Link
077-903: Jam at Tray 2
■
Ensure that Tray 1 (MPT) is attached to the printer.
■
Try picking paper from a different tray.
■
Check the paper path for obstructions or debris.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
MCU Board, PL9.1.20
■
Tray 1 (MPT) Retard Holder Kit,
■
PL2.1.3
Roll Assy Feed (Feed Roll), PL3.1.10
■
Feeder Unit, PL3.2.1
■
Feed Roll, PL3.2.53
■
Troubleshooting Procedure Table
Step
Actions and Questions
Perform the Registration Sensor test
1
(page 4-29):
Service Mode
Diag
>
Sensor Test
Does the number on the Control Panel
increase by 1 when the Actuator of the
Registration Sensor is activated?
Check the wiring harness connectors
2
P/J23, P/J232, and P/J2322 between
the MCU Board and the Registration
Sensor. Are the connectors securely
connected?
Check the paper feed. Does multiple
3
feed occur?
Wiring and Plug/Jack Map Reference
"Map 2 - Laser Unit" on page 10-11
■
"Map 4 - LVPS and MCU Board" on
■
page 10-13
"Tray 1 (MPT) and Registration" on
■
page 10-32
"Feeder" on page 10-36
■
Yes
Go to step 3.
>
Engine
>
Regi
Sensor.
Go to step 3.
Go to step 4.
Phaser 6180 Color Laser Printer Service Manual
No
Go to step 2.
Reconnect the
connectors.
Replace the
MCU Board
(page 8-87). Go
to step 4.