Print Cartridge Crum Id Error (Yellow/Magenta/Cyan/Black) - Xerox Phaser 6180 Service Manual

Error Messages and Codes

Print Cartridge CRUM ID Error (Yellow/Magenta/Cyan/Black)

Applicable Chain Link
Initial Actions
3-46
The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge
is installed.
■
Chain Link 093-960: Non-Xerox Toner, Invalid Yellow
■
Chain Link 093-961: Non-Xerox Toner, Invalid Magenta
■
Chain Link 093-962: Non-Xerox Toner, Invalid Cyan
■
Chain Link 093-926: Non-Xerox Toner, Invalid Black
■
Chain Link 191-700: Non-Xerox Toner
■
Check the Print Cartridge life using CentreWare IS.
■
Cycle printer power.
■
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge (Y/M/C/K),
■
PL5.1.18-21
MCU Board, PL9.1.20
■
Troubleshooting Procedure Table
Step Actions and Questions
Check the Print Cartridge for correct
1
installation. Is the Print Cartridge
correctly installed?
2 Does the error still occur?
Reseat the Print Cartridge. Does the
3
error still occur?
4 Replace the Print Cartridge (page 8-9).
Does the error still occur?
Wiring and Plug/Jack Map References
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Replace the
MCU Board
(page 8-87).
Phaser 6180 Color Laser Printer Service Manual
No
Reinstall the
Print Cartridge.
Complete.
Complete.
Complete.