Printer Continually Displays Insert Print Cartridge - Xerox Phaser 6180 Service Manual

Printer Continually Displays Insert Print Cartridge

Phaser 6180 Color Laser Printer Service Manual
Initial Actions
■
Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge (Y/M/C/K),
■
PL5.1.18-21
Print Cartridge Sensor, PL5.1.4
■
Toner Sensor Harness, PL10.1.9
■
MCU Board, PL9.1.20
■
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the Print Cartridge for correct
installation. Is the Print Cartridge correctly
installed/
2 Does the error still occur?
Replace the Print Cartridge (page 8-9).
3
Does the error still occur?
4 Perform the CRU Sensor test:
Mode
Yellow CRU Sensor (page 4-31)
■
Magenta CRU Sensor (page 4-32)
■
Black CRU Sensor (page 4-33)
■
Cyan CRU Sensor (page 4-34)
■
Does the number on the Control Panel
increase by 1 when the Print Cartridge is
reseated?
Check the Toner Sensor wiring harness
5
connectors between the Print Cartridge
Sensor and the MCU Board.
Yellow: P/J19 and P/J191
■
Magenta: P/J19 and P/J192
■
Black: P/J19 and P/J193
■
Cyan: P/J19 and P/J194
■
Are the connectors securely connected?
6 Does the error still occur?
Wiring and Plug/Jack Map References
■
Service
> Sensor Test > CRU Sensor.
General Troubleshooting
"Developer" on page 10-44
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Replace the
MCU Board
(page 8-87).
Go to step 6.
Go to step 7.
No
Reseat the
Print
Cartridge.
Complete.
Complete.
Go to step 5.
Reconnect
the
connectors.
Go to step 6.
Complete.
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