Ricoh MP C2504 Field Service Manual page 827

6. Troubleshooting
SC No.
SC No.
SC522-00
818
Type Error Name/Error Condition/Major Cause/Solution
During motor ON, after checking the motor error notification registers
(err_velo and err_posi) for 0.5 sec, the error state of either register was
detected at least 5 times.
• Motor defective
• Connector disconnected
• Harness broken
• IOB defective
• Encoder defective
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the paper transport IOB.
Type Error Name/Error Condition/Major Cause/Solution
C Paper Exit Motor: Lock
During motor ON, after checking the motor error notification registers
(err_velo and err_posi) for 0.5 sec, the error state of either register was
detected at least 5 times.
• Motor defective
• Connector disconnected
• Harness broken
• IOB defective
• Encoder defective
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the paper transport IOB.