Duplex No Feeding: Cause Code 009 - Ricoh MP C2504 Field Service Manual

• Replace the harness.
Target Part/SP No.:Duplex/ Bypass Motor / SP5-804-071 (Duplex Bypass
Motor:CW:Standard Speed)
Cause verification
Turn the referenced motor OFF with OUTPUT check
Turn the referenced motor ON with OUTPUT check
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check if there is no double feeding.
Check if the paper is curled too much.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.

Duplex No Feeding: Cause Code 009

Target Part/SP No.:Registration Sensor / SP5-803-001 (Registration Sensor)
Cause verification
Execute an INPUT check when there is no paper at the position
of the referenced sensor.
Execute an INPUT check when there is paper at the position of
the referenced sensor.
Solution:
• Clean the sensor.
Troubleshooting for Transport/Paper Feeding of the Machine
Problem Judgement
Drive sound heard
Drive sound not heard
Fan the paper.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
Problem Judgement
0 :Paper detected
1: Paper not detected
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