Ricoh MP C2504 Field Service Manual page 906

SC No. Type
SC No. Type
SC721
SC721-03 B
SC721-06 C
SC721-10 B
SC721-11 B
Error Name/Error Condition/Major Cause/Solution
Motor defective in the paper feed motor, pullout motor, intermediate
motor, scanner motor or paper exit motor, or a harness short-circuit
occurs, and the protection device of the interlocking power supply system
intercepts.
Motor defective or a harness short-circuit occurs in the interlocking power
supply system.
Check if the SC occurs by turning the main power OFF then ON,
opening/closing covers, and input/output check. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power
after each step.
• The target parts that need to be checked are the Feed Motor, Pick-
up Roller Lift Motor, Relay Motor, Transport Motor, and Exit Motor.
1. Check if the connector of the target part is connected securely.
Reconnect the connector if it is disconnected, or loose.
2. Check the harness for the target part. Replace the harness if it is
disconnected, or damaged.
3. Check if the motor runs, has no overloads, and is properly driven.
Replace the parts if there are any defects.
4. Check if there are any signs of a short circuit. Replace the parts if
there are any defects.
Error Name/Error Condition/Major Cause/Solution
Booklet Finisher SR3220 (D3B9) Error
Protection Device Intercept Error 1
Fuse blowout is detected
See the descriptions next table below.
Transport Motor 1 Error
Motor driver detects an error state (DC motor control error) (1st time is
jam notification, 2nd time is SC notification).
Transport Motor 2 Error
Motor driver detects an error state (DC motor control error) (1st time is
jam notification, 2nd time is SC notification).
Service Call 700-792
897