Ricoh MP C2504 Field Service Manual page 958

No. Type
No. Type
SC871-00 D
Error Name/Error Condition/Major Cause/Solution
When an error related to the Address Book is detected during startup or
operation.
• Software bug
• Inconsistency of Address Book source location (machine/delivery
server/LDAP server)
• Inconsistency of Address Book encryption setting or encryption key
(NVRAM or HDD was replaced individually without formatting the
Address Book)
• Address Book storage device (SD/HDD) was temporarily removed
or hardware configuration does not match the application
configuration.
• Address Book data corruption was detected.
Install the device that contains address book information properly, and
turn the main power off/on. If SC occurs again, do the following steps.
1. After installing the HDD, or SD/USB ROM, execute SP5-846-046
(UCS Setting).
2. Wait more than 3 seconds, then execute SP5-832 (HDD Formatting).
3. Turn the main power OFF/ON.
Procedure after SC870 is cleared
1. If there is backup data in SD card or Web Image Monitor, restore the
address book data. (To restore from SD card, enter the encryption
password which is the same as when you enter to backup.)
Error Name/Error Condition/Major Cause/Solution
FCU error
An error occurred when FCS detects FCU defective.
• Time-out error
• Abnormal Parameter
• Turn the main power OFF/ON.
• Update the firmware if more recent firmware was released.
Service Call 816-899
949