6. Troubleshooting
SC No.
SC921-00
SC No.
SC925-00
SC925-01
962
Type
Error Name/Error Condition/Major Cause/Solution
B
Printer application error (Resident font not found)
The resident fonts cannot be found at printer startup.
The resident font file is missing.
Turn the main power off/on.
Type
Error Name/Error Condition/Major Cause/Solution
B
NetFile function error
B
NetFile function error
The NetFile file management on the HDD cannot be used, or a NetFile
management file is corrupted and operation cannot continue.
• HDD defective
• HDD inconsistency caused by power failure during HDD access,
etc.
• Software bug