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MP C2504 series
Field service manual
Ricoh MP C2504 Field Service Manual
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1924
Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
General Safety Instructions
Important Safety Notices
Warnings, Cautions, Notes
Prevention of Physical Injury
Safety
Switches and Symbols
Health Safety Conditions
Observance of Electrical Safety Standards
Safety and Ecological Notes for Disposal
Handling the Development Unit Cooling System
Handling Toner
Laser Safety
Batteries
Fuse
Safety Instructions for the Color Controller
Symbols, Abbreviations and Trademarks
Symbols, Abbreviations
Trademarks
Table of Contents
1 Product Information
Product Overview
Component Layout
Paper Path
Drive Layout
Machine Codes and Peripherals Configuration
Main Machine
Options
Diagram
Specifications
Installation Requirements
Environment
Machine Level
Machine Space Requirements
Machine Dimensions
Model -27, -29, -65 (220-240 V)
Model -17, -18 (120-127 V)
Power Requirements
Input Voltage Level
Main Machine Installation
Important Notice on Security Issues
Installation Flow Chart
Accessory Check
Installation Procedure
Removal of Packing Materials and Shipping Retainers
For Machines with Preinstalled SPDF: Removal of Protective Sheet
Removal of PCDU Seals
Attaching the Optical Cloth Pocket
Attaching the Paper Exit Tray Parts
Checking the Position of the Paper Exit Feeler
Attaching the Decals
Toner Bottle Installation and Login Password Setting
Location for each Decal
For Machines with Preinstalled ARDF: Fax Stamp Installation
Image Quality Test/ Settings
Before Test
Loading Paper
ACC Execution and Color Registration Adjustment
Paper Settings
Checking the Copy Image with the Test Chart
Auto Remote Firmware Update Settings
Pre-Operation Set up and Checks
Conditions
Workaround
Configuration Procedure
Checking the ARFU Connection
Specifying the Time and Day of the Week to Prohibit Updating Via Web Image Monitor
Device Settings
Enabling the Copy Data Security Function
HDD Security Function Setting
Settings Relevant to the Service Contract
Counter Display Method
Moving the Machine
Cautions Upon Lashing
Heater for Scanner
Anti-Condensation Heater (Scanner, PCDU)
Accessory Check
Electrical Components
Installation Procedure
Anti-Condensation Heater (PCDU)
Accessory Check
Heater for PCDU
Installation Procedure
Anti-Condensation Heater for Paper Feed Trays
Accessory Check
Anti-Condensation Heater for Main Machine
Anti-Condensation Heater for Optional Paper Feed Unit
Connecting to Main Machine Tray
Connecting to Paper Feed Unit PB3220/PB3210
Connecting to Paper Feed Unit PB3150
Paper Feed Unit PB3220 (D787-18, -22)/ PB3210 (D787-17)
Accessory Check
Installation Procedure
Paper Feed Unit PB3150
Accessory Check
Installation Procedure
Caster Table Type M3
Accessory Check
Installation Procedure
How to Place the MFP on the Caster Table
How to Place the Paper Feed Unit PB3150 on the Caster Table
Platen Cover PN2000
Accessory Check
Installation Procedure
Ardf Df3090
Accessory Check
Installation Procedure
When Feeding Thin Paper
Spdf Df3100
Accessory Check
Attaching the SPDF
Installation Procedure
Adjust SP Settings
Bin Tray BN3110
Accessory Check
Installation Procedure
Checking the Position of the Paper Exit Feeler
Internal Shift Tray SH3070
Accessory Check
Installation Procedure
Checking the Position of the Paper Exit Feeler
Side Tray Type M3
Accessory Check
Installation Procedure
Bridge Unit BU3070 (D685)
Accessory Check
Installation Procedure
Booklet Finisher SR3220
Accessory Check
Installation Procedure
Attaching the Proof Support Tray
Punch Unit PU3050
Accessory Check
Installation Procedure
Internal Finisher SR3130
Accessory Check
Installation Procedure
Punch Unit PU3040
Accessory Check
Installation Procedure
Internal Finisher SR3180
Accessory Check
Installation Procedure
Stapleless Stapler Initial Settings
How to Change the Setting of Staple Method for Stapleless Stapler
How to Set Margin Erase for Stapleless Stapler
Banner Paper Guide Tray Type M19
Accessory Check
Installation Procedure
Imageable Area Extension Unit Type M19
Accessory Check
Installation Procedure
When You Forgot to Change the SP
External Keyboard Bracket Type M19
Accessory Check
Installation Procedure
Internal Options
List of Slots
USB Device Server Option Type M19 (D3BC-28,-29)
Accessory Check
Interface Board Surface
Installation Procedure
What Do the LED Indications Mean
IP Address Setting
Extended USB Board Type M19
Accessory Check
Installation Procedure
IEEE 1284 Interface Board Type M19
Accessory Check
Installation Procedure
IEEE 802.11Agn Interface Unit Type M19
Accessory Check
Attaching the Boards
Installation Procedure
Attaching the Antenna
User Tool Settings for IEEE 802.11A/G/N
SP Mode Settings for IEEE 802.11 Wireless LAN
File Format Converter Type M19
Accessory Check
Installation Procedure
Bluetooth Interface Unit Type D
Accessory Check
Installation Procedure
Memory Unit Type M19 4GB
Accessory Check
Installation Procedure
Enhanced Security HDD Option Type M12
Accessory Check
Installation Procedure
After Installing the HDD
Optional Counter Interface Unit Type M12
Accessory Check
Installation Procedure
Key Counter Bracket Type M3
Accessory Check
Installation Procedure
Card Reader Bracket Type 3352
Accessory Check
Installation Procedure
Rear Cover
NFC Card Reader Type M19
Accessory Check
Installation Procedure
Smart Card Reader Built-In Unit Type M19
Accessory Check
Installation Procedure
Procedure for Connecting to the Main Machine USB Slot
Procedure for Connecting to the Operation Panel USB Slot
SD Card Options
SD Card Slots
List of Slots Used
SD Card Appli Move
Overview
Move Exec
Undo Exec
Postscript3 Unit Type M19 (D3BD-05, -06, -07)
Accessory Check
Installation Procedure
Camera Direct Print Card Type M19
Accessory Check
Installation Procedure
XPS Direct Print Option Type M19 (D3BC-24, -25, -26)
Accessory Check
Installation Procedure
Searchable PDF Function Outline
OCR Unit Type M13 (D3AC-23, -24, -25)
Accessory Check
Installation Procedure
Recovery Procedure
Dataoverwritesecurity Unit Type M19 (D3BS-03)
Overview
Accessory Check
Before You Begin the Procedure
Seal Check and Removal
Installation Procedure
Configuring "Auto Erase Memory" (Performed by the Customer)
Remote Settings
Check Points before Making Remote Settings
Execute the Remote Settings
SP5-816-208 Error Codes
Error Caused by Response from GW URL
Security Settings
Security Function Installation
Data Overwrite Security
Before You Begin the Procedure
Installation Procedure
Using Auto Erase Memory
HDD Encryption
Before You Begin the Procedure
Enable Encryption Setting
Installation Procedure
Check the Encryption Settings
Backing up the Encryption Key
Encryption Key Sample
Encryption Key Restoration
3 Preventive Maintenance
PM Parts Settings
Replacement Procedure of the PM Parts
Method 1: by SP3701
Method 2: by [PM Counter / New Unit Set] Menu
After Installing the New PM Parts
SP Descriptions
Preparation before Operation Check
SP Descriptions
Operation Check
PM Parts List
4 Replacement and Adjustment
Notes on the Main Power Switch
Push Switch
Characteristics of the Push Switch (DC Switch)
Shutdown Method
Forced Shutdown
Beforehand
Special Tools
Exterior Covers
Overview
Front and Rear Side Covers
Right and Left Side Covers
Paper Exit Covers
Inner Covers
Front Cover
Controller Cover
Upper Left Cover
Left Rear Cover
Left Cover
Order to Remove
Rear Cover
Rear Lower Cover
Right Rear Cover
Right Upper Cover
Front Upper Cover
Proximity Sensor (Human Detection Sensor)
Main Power Switch Cover
Waste Toner Cover
Inverter Tray
Paper Exit Tray
Paper Exit Lower Cover
Paper Exit Front Cover
Inner Upper Cover
Inner Lower Cover
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See also:
User Manual
MP C2004 / C2504
Machine Code:
D243 / D244
Field Service Manual
July, 2016
Table of
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Table of Contents
Troubleshooting
Troubleshooting
756
Troubleshooting for SC Errors
975
Troubleshooting for Transport/Paper Feeding of the Machine
1017
Troubleshooting for Finishing Options
1053
Other Troubleshooting
1082
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D243
D244
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