6. Troubleshooting
Paper Jam History
History Checking Method
Plotter (print engine) jam history can be displayed using SP7-507.
• SP7-507-001 "Plotter Jam: History Latest"
• SP7-507-002 "Plotter Jam: History Latest1"
• SP7-507-003 "Plotter Jam: History Latest2"
• SP7-507-004 "Plotter Jam: History Latest3"
• SP7-507-005 "Plotter Jam: History Latest4"
• SP7-507-006 "Plotter Jam: History Latest5"
• SP7-507-007 "Plotter Jam: History Latest6"
• SP7-507-008 "Plotter Jam: History Latest7"
• SP7-507-009 "Plotter Jam: History Latest8"
• SP7-507-010 "Plotter Jam: History Latest9"
Paper Jam Display
• CODE: Indicates the jam code.
• SIZE: Indicates the paper size code.
• TOTAL: Indicates the total counter (SP7-502-001).
• DATE: Indicates the date when the jam occurred.
• The jam history of the 10 latest jams is displayed.
• The first jam is not included in the history record.
Jam Codes and Display Codes
• Cause code: Jam cause code displayed by log data
998